Sather Berkeley - SureStay Collection by Best Western
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviews'Sather Berkeley - SureStay Collection by Best Western' has received predominantly positive feedback across various categories with guests frequently praising its prime location. Situated centrally in Berkeley, the hotel is within close proximity to UC Berkeley, Greek Theatre, UC Theater and downtown, offering easy access for visitors attending events, campus activities and concerts. Travelers appreciate the convenience of nearby restaurants, cafes and stores, as well as the easy access to major highways and free parking, which facilitate travel and exploration. The hotel's environment feels safe and modern, renovated rooms enhance the overall positive experience. The friendly and personable staff further contribute to a welcoming atmosphere, boosting the hotel's value for money.
While the breakfast offerings have mixed reviews with many finding the selection limited and the setting constrained, the hotel's excellent location near various cafes and restaurants provides ample alternatives for starting the day. Guest feedback regarding the rooms is predominantly positive; many appreciate the spaciousness, comfort and modern facilities, noting the presence of amenities like mini-fridges, microwaves and coffee makers. Though some guests experienced issues with cleanliness and maintenance, the overall sentiment remains favorable, especially concerning the larger, recently updated rooms.
Cleanliness feedback is generally positive with numerous guests commending the clean, modern rooms and spotless bathrooms. However, some inconsistencies in cleanliness and maintenance were noted. The staff consistently receive high praise for their friendliness and helpfulness with guests highlighting exemplary customer service and the warm, pleasant demeanor of the entire hotel team, from the front desk to housekeeping.
Opinions on the comfort of the beds vary widely. Many guests report comfortable beds and good-quality bedding with several highlighting the comfort despite having back issues. However, there are notable criticisms regarding bed comfort and cleanliness, including issues with noisy springs, uncomfortable mattresses and cleanliness concerns with bed linens.
In summary, Sather Berkeley - SureStay Collection by Best Western enjoys a favorable reputation due to its central location, modern and comfortable rooms and exceptionally friendly staff, despite some mixed feedback on breakfast and bed comfort.
While the breakfast offerings have mixed reviews with many finding the selection limited and the setting constrained, the hotel's excellent location near various cafes and restaurants provides ample alternatives for starting the day. Guest feedback regarding the rooms is predominantly positive; many appreciate the spaciousness, comfort and modern facilities, noting the presence of amenities like mini-fridges, microwaves and coffee makers. Though some guests experienced issues with cleanliness and maintenance, the overall sentiment remains favorable, especially concerning the larger, recently updated rooms.
Cleanliness feedback is generally positive with numerous guests commending the clean, modern rooms and spotless bathrooms. However, some inconsistencies in cleanliness and maintenance were noted. The staff consistently receive high praise for their friendliness and helpfulness with guests highlighting exemplary customer service and the warm, pleasant demeanor of the entire hotel team, from the front desk to housekeeping.
Opinions on the comfort of the beds vary widely. Many guests report comfortable beds and good-quality bedding with several highlighting the comfort despite having back issues. However, there are notable criticisms regarding bed comfort and cleanliness, including issues with noisy springs, uncomfortable mattresses and cleanliness concerns with bed linens.
In summary, Sather Berkeley - SureStay Collection by Best Western enjoys a favorable reputation due to its central location, modern and comfortable rooms and exceptionally friendly staff, despite some mixed feedback on breakfast and bed comfort.
Motel Taking Steps Towards Sustainability
Accessible Motel
Guest Reviews
'The Sather Berkeley - SureStay Collection by Best Western' boasts a prime location that guests frequently praise. Positioned centrally in the heart of Berkeley, the hotel offers easy access to UC Berkeley and its surrounding areas, making it an excellent choice for visitors attending events or campus activities. The proximity to the Greek Theatre and UC Theater is particularly noted by concert-goers, while its closeness to BART and downtown ensures convenient travel and exploration around the city.
Guests appreciate the hotel’s nearness to a variety of restaurants, coffee shops and stores, highlighting the convenience for meals and shopping. The ease of access to major highways is also mentioned, making it straightforward for those traveling by car, further benefited by the hotel’s free parking. The environment feels safe and the tidy accommodations and modern, renovated rooms add to the overall positive experience.
Additionally, the friendly and personable staff contribute to a welcoming atmosphere, enhancing the value for money. Whether in town for university visits, entertainment or simply exploring Berkeley, the location of Sather Berkeley ensures that everything guests need is within a short walk.
At Sather Berkeley - SureStay Collection by Best Western, breakfast offerings have received mixed feedback. Generally noted as minimal, many guests found the choices limited and the setup lacking. Typical items include bread, jam, yogurt, juice and occasional protein bars or apples with some guests disappointed by the absence of warm dishes or vegetables. The breakfast area is modestly placed within the lobby, which doubles as the reception area, leading to a lack of seating options.
While some found the breakfast convenient, especially given the pandemic-related constraints, others felt it was subpar or even non-existent despite being advertised. However, the hotel's prime location close to various cafes, bakeries and restaurants in the area appears to make up for the modest in-house offerings, providing guests with ample alternative options for starting their day.
Sather Berkeley - SureStay Collection by Best Western offers accommodations that garner praise for their spacious and comfortable rooms. Many guests appreciated the large room sizes and found the beds to be quite comfortable, making for a pleasant stay. Positive remarks highlight the rooms' cleanliness with several mentioning that the spaces appear to have been recently updated and refreshed, featuring modern facilities.
The bathrooms were described as nice and functional, stocked with plenty of towels. Guests also noted the presence of useful amenities such as mini fridges, safes, irons, TVs, microwaves and coffee makers in the rooms. Some reviewers mentioned cozy, clean and tidy rooms, which added to their satisfaction.
However, not all feedback was glowing. Some guests pointed out issues with cleanliness, damaged furniture and an overall lack of thorough cleaning upon closer inspection. Additionally, there were concerns about room sizes and bed dimensions not matching expectations with some experiencing narrow showers or noisy bed springs.
Despite a few critiques regarding maintenance and cleanliness, the overall sentiment leans towards a positive experience with guests enjoying the comfortable and accommodating rooms.
At Sather Berkeley - SureStay Collection by Best Western, opinions on the comfort of the beds significantly varied. Many guests found the beds to be very comfortable with remarks highlighting good bedding, comfortable pillows and even excellent bedding on two particularly comfortable beds. One guest with a bad back specifically noted the bed's comfort helped them sleep well. A few mentioned the king-sized bed as exceptionally comfortable.
However, there were also several negative comments about the beds. Some guests found the beds to be the least comfortable they had ever slept on, citing issues such as noisy springs, basic and uncomfortable mattresses and mattresses that had seen better days. A few guests complained that the pillows lacked shape and the mattresses allowed complete sinking. There were also reports of cleanliness issues, including long hairs and smudge marks on the sheets and a bed cover that was not clean.
In summary, while there are positive remarks about the comfort and quality of the beds at this hotel, there are also notable criticisms regarding the bed comfort and cleanliness.
Sather Berkeley - SureStay Collection by Best Western offers a mixed experience when it comes to cleanliness, but many reviews highlight positive aspects. Guests frequently mention that the rooms are very clean, remodeled and modern, contributing to a comfortable stay. The bedding and linens often receive praise for being clean and bathrooms are reported as spotless. The recent renovations have created cozy, nicely designed and spacious rooms that leave a good impression on visitors.
While there are instances of cleanliness issues with some guests encountering dirty sheets, sticky floors and poorly maintained bathrooms, the overall feedback leans towards a clean and tidy environment. The hotel's convenient location near coffee and breakfast spots adds to its appeal. However, it's important for potential guests to be prepared for some variability in cleanliness and maintenance standards.
Visitors to Sather Berkeley - SureStay Collection by Best Western often highlight the friendly and helpful nature of the staff. Guests repeatedly mention the positive interactions with the hotel team, describing the staff as very accommodating and amazing. Exemplary customer service is a frequent remark with particular appreciation for the honesty and efficiency shown when addressing any issues or forgotten items. The warmth extends to the housekeeping and cleaning staff, who are noted for their kindness and pleasant personalities.
However, there are occasional instances where specific needs were unmet, such as the absence of a bottom sheet, requiring guests to adjust themselves. Despite this, the overall sentiment remains overwhelmingly positive with the staff's friendliness and willingness to assist creating a welcoming atmosphere.
The front desk staff stand out for their patience and kindness, significantly enhancing the guest experience. Even when individual needs arise, such as needing a bit of extra cheer, the reception team is noted for their ability to uplift guests.
On a few occasions, particular staff members may not meet these high standards, but these instances seem to be exceptions rather than the rule. Generally, the combination of a friendly team, clean and comfortable rooms and proximity to key locations makes for a pleasant stay at this hotel.
Location Show Map
Location
Guests appreciate the hotel’s nearness to a variety of restaurants, coffee shops and stores, highlighting the convenience for meals and shopping. The ease of access to major highways is also mentioned, making it straightforward for those traveling by car, further benefited by the hotel’s free parking. The environment feels safe and the tidy accommodations and modern, renovated rooms add to the overall positive experience.
Additionally, the friendly and personable staff contribute to a welcoming atmosphere, enhancing the value for money. Whether in town for university visits, entertainment or simply exploring Berkeley, the location of Sather Berkeley ensures that everything guests need is within a short walk.
Breakfast
While some found the breakfast convenient, especially given the pandemic-related constraints, others felt it was subpar or even non-existent despite being advertised. However, the hotel's prime location close to various cafes, bakeries and restaurants in the area appears to make up for the modest in-house offerings, providing guests with ample alternative options for starting their day.
Rooms
The bathrooms were described as nice and functional, stocked with plenty of towels. Guests also noted the presence of useful amenities such as mini fridges, safes, irons, TVs, microwaves and coffee makers in the rooms. Some reviewers mentioned cozy, clean and tidy rooms, which added to their satisfaction.
However, not all feedback was glowing. Some guests pointed out issues with cleanliness, damaged furniture and an overall lack of thorough cleaning upon closer inspection. Additionally, there were concerns about room sizes and bed dimensions not matching expectations with some experiencing narrow showers or noisy bed springs.
Despite a few critiques regarding maintenance and cleanliness, the overall sentiment leans towards a positive experience with guests enjoying the comfortable and accommodating rooms.
Beds
However, there were also several negative comments about the beds. Some guests found the beds to be the least comfortable they had ever slept on, citing issues such as noisy springs, basic and uncomfortable mattresses and mattresses that had seen better days. A few guests complained that the pillows lacked shape and the mattresses allowed complete sinking. There were also reports of cleanliness issues, including long hairs and smudge marks on the sheets and a bed cover that was not clean.
In summary, while there are positive remarks about the comfort and quality of the beds at this hotel, there are also notable criticisms regarding the bed comfort and cleanliness.
Cleanliness
While there are instances of cleanliness issues with some guests encountering dirty sheets, sticky floors and poorly maintained bathrooms, the overall feedback leans towards a clean and tidy environment. The hotel's convenient location near coffee and breakfast spots adds to its appeal. However, it's important for potential guests to be prepared for some variability in cleanliness and maintenance standards.
Staff
However, there are occasional instances where specific needs were unmet, such as the absence of a bottom sheet, requiring guests to adjust themselves. Despite this, the overall sentiment remains overwhelmingly positive with the staff's friendliness and willingness to assist creating a welcoming atmosphere.
The front desk staff stand out for their patience and kindness, significantly enhancing the guest experience. Even when individual needs arise, such as needing a bit of extra cheer, the reception team is noted for their ability to uplift guests.
On a few occasions, particular staff members may not meet these high standards, but these instances seem to be exceptions rather than the rule. Generally, the combination of a friendly team, clean and comfortable rooms and proximity to key locations makes for a pleasant stay at this hotel.
No, Sather Berkeley - SureStay Collection by Best Western doesn't have any pool.
No, a spa isn't available at Sather Berkeley - SureStay Collection by Best Western.
No, Sather Berkeley - SureStay Collection by Best Western doesn't allow dogs.
No, parking facilities aren't available at Sather Berkeley - SureStay Collection by Best Western.
No, Sather Berkeley - SureStay Collection by Best Western doesn't have a gym.
Location Show Map
More Options
