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Summary of reviewsHotel Kölner Hof Refrath receives positive feedback for its tranquil location that strikes a perfect balance between serenity and accessibility, making it highly convenient for both leisure and business travelers. The hotel is well-connected with public transport options, ensuring easy trips to Cologne and surrounding attractions. Guests appreciate its proximity to various amenities, including restaurants, supermarkets, and the Mediterrana thermal spa, all contributing to a peaceful and fulfilling stay.
The breakfast at Hotel Kölner Hof Refrath is frequently praised for its quality, variety, and thoughtful preparation, despite its additional cost. The warm service from the friendly staff enhances the dining experience, setting a positive tone for guests each morning.
Rooms are clean and functional, providing comfort and essential amenities such as free parking, which is consistently praised for its ample and convenient options. Though the rooms are noted to be slightly dated, many guests find them adequate for short stays.
Cleanliness throughout the hotel is generally appreciated, with many guests highlighting the spotless nature of the rooms and common areas. However, there are occasional mentions of areas needing renovation and minor inconsistencies with room presentation.
The staff is a standout feature at the hotel, earning considerable acclaim for their friendly, professional, and helpful demeanor, which contributes greatly to the overall guest experience.
Free Wi-Fi service is an area noted for improvement, with mixed reviews concerning connectivity and reliability. Despite these challenges, basic amenities like TV and a working table receive positive feedback.
The hotel provides a welcoming environment for families, with large rooms and a peaceful setting ideal for family vacations. While it suits families well, solo travelers may find room size limitations.
As a three-star establishment, Hotel Kölner Hof Refrath meets basic needs, serving as a functional option for those preferring convenience over luxury. Despite its traditional furnishings and signs of aging, the hotel maintains a cozy ambiance, meeting expectations for brief and practical stays. Show more
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Hotel with Parking
Parking is available on site at Hotel Kölner Hof Refrath. Multiple sources indicate that this parking is free, offering convenience for drivers.
3-Star Hotel
This hotel offers a convenient location. Guests have appreciated the friendly service. It provides laundry service and free parking. Some guests have expressed concerns about cleanliness, room size, and the condition of the facilities.
Family Friendly Hotel
Dog Friendly Hotel
Cheap Hotel
Room Types
Single RoomElegant, country-style room with free Wi-Fi and a modern bathroom.
Double or Twin RoomElegant, country-style room with free Wi-Fi and a modern bathroom.
Triple RoomElegant, country-style room with free Wi-Fi and a modern bathroom.
Standard Twin RoomOffering free toiletries, this twin room includes a private bathroom with a walk-in shower and a hairdryer. This twin room has a wardrobe, parquet floors, flat-screen TV with cable channels, as well as wine/champagne for guests. The unit has 2 beds.
Guest Reviews
6.7
Rated
Location
Hotel Kölner Hof Refrath is applauded for its superb location, offering a serene and charming setting away from the hustle and bustle of Cologne. Guests find it notably convenient for both business and leisure, with easy access to public transport making trips to Cologne effortless. With a bus stop right in front of the hotel and the subway nearby, getting around is seamless, whether heading to Köln Messe or exploring other attractions.
The hotel's proximity to various amenities is appreciated, with several restaurants, supermarkets, and shopping options within walking distance. For those seeking relaxation, the nearby Mediterrana thermal spa is a delightful bonus. Despite being close to the city, the area remains quiet, allowing for a peaceful stay.
Refrath itself is a charming area that offers plenty of tranquility, coupled with accessibility to the airport and major highways. It's ideally situated for visitors attending events or fairs in Cologne, and provides opportunities for excursions in all directions, including walks in the scenic Königsforst.
Guests also appreciate the overall value for money, highlighting the hotel's clean and comfortable rooms and the convenience of ample parking spaces. The location offers a balance of central accessibility and quiet retreat, making it a perfect choice for both short and extended stays.
Breakfast
Hotel Kölner Hof Refrath garners commendable praise for its breakfast offerings, frequently described as delicious, varied, and plentiful. Guests appreciate the thoughtfully prepared and abundant breakfast buffet that caters to diverse palates, with a consistent quality of fresh ingredients. While some have noted the need for advance booking and occasional refills on items like bread rolls, these situations are generally handled swiftly. The breakfast room is described as comfortably decorated, adding to the overall pleasant dining experience. Though breakfast isn't included in the standard room rate and may require an additional fee, many guests find it reasonably priced given the variety and quality. The staff’s friendliness and service further enhance the morning meal, often noted for their attentiveness. Despite a few minor critiques on specific items or dining room temperature, the breakfast at Hotel Kölner Hof Refrath remains a highlight for many guests and certainly sets a positive tone for the day.
Rooms
Hotel Kölner Hof Refrath offers rooms that are functional and clean, catering to guests seeking comfort for short stays. Many reviewers highlighted the cleanliness of the rooms and the comfort of the beds, which seem to ensure a restful night's sleep. Travelers appreciated the spaciousness of the rooms meant for three people, as well as amenities like free parking that add to the convenience of the hotel.
However, the rooms are noted to be rather dated, with furnishings reminiscent of past decades and bathrooms in need of modernization. While some found the vintage charm acceptable, others were disappointed by the inconsistency between room images and reality, with complaints about inadequate lighting, power outlets, and outdated fixtures being common. Some rooms were also described as cramped or small, with issues such as peeling wallpaper and worn-out mattresses being pointed out.
Overall, while the hotel's accommodations maintain essentials for comfort and cleanliness, they might fall short for those seeking more modern or luxurious facilities.
Beds
The reviews for the beds at Hotel Kölner Hof Refrath present a mixed picture with varying experiences. Many guests appreciated the comfort of the beds, often describing them as comfortable or very comfortable, with praise for the quality of the mattresses. Some noted that the beds were clean and came with comfortable bedding. However, a number of guests faced challenges with the beds, remarking that some mattresses were too soft, leading to a tendency to roll towards the middle or creating a noticeable dip. There were also comments about the beds being on wheels, which could shift during use, and some guests found the mattresses either too hard or the beds themselves too small or uncomfortable.
While some reviews highlighted the good condition of the bedding, others pointed out issues such as old, lumpy pillows and saggy mattresses. The furniture, including the bathroom, was described as old-fashioned by a few, and there were mentions of movement being transmitted across a single narrow mattress. Overall, while many guests enjoyed a comfortable sleep, the bed conditions varied, suggesting inconsistencies in comfort across different rooms.
Cleanliness
Situated in the serene neighborhood of Refrath, Hotel Kölner Hof presents a mixed picture when it comes to cleanliness. Numerous guests highlight the hotel's positive aspects, such as its quiet ambiance, friendly staff, and overall tidy presentation. Several visitors appreciated their stay in clean rooms and described the accommodations as very clean or spotlessly clean. Guests frequently noted the hotel's orderly and clean nature, often emphasizing the cleanliness of the carpets, showers, and bedding.
However, while many entries echo these sentiments, contrasting opinions reveal some cleanliness issues that could diminish the experience for discerning travelers. Feedback mentions outdated furniture and a need for renovation, occasionally pointing out dust, black spots on bathroom tiles, and more specific concerns like tufts of hair in corners and unpleasant odors. A few reviews also suggested that the photos on the hotel's homepage perhaps presented a slightly more polished picture compared to reality.
Despite these varied experiences, Hotel Kölner Hof Refrath maintains a tranquil setting and convenient location, offering essential services to guests. Its staff often receives commendations for friendliness and helpfulness, elements that contribute positively to the overall guest experience, even as the establishment is clearly in need of some updates.
Staff
The reviews consistently highlight the exceptionally friendly and helpful staff at Hotel Kölner Hof Refrath, creating a welcoming and homely atmosphere for guests. The team is frequently praised for their professionalism, competence, and courteous nature. The reception staff, in particular, receives accolades for their attentiveness and efficiency, making guests feel at ease from the moment they arrive. Guests appreciate the prompt assistance they receive, whether it involves booking taxis or offering local insights, contributing to an overall smooth and pleasant experience. The staff's genuine enthusiasm for their work leaves a lasting impression, making the hotel not only a comfortable stay but also a charming retreat backed by a dedicated and personable team.
Wi-Fi
While staying at Hotel Kölner Hof Refrath, guests experienced mixed outcomes with the hotel's Wi-Fi service. Some visitors found the internet connection satisfactory, with notes indicating that the Wi-Fi in the room was included and worked well. However, numerous guests encountered challenges, including difficulty with the WiFi login process, which some described as cumbersome and bureaucratic. There were also reports of unreliable connectivity, with routers labeled as dodgy and claims of needing to reconnect often during their stay. In some instances, Wi-Fi was entirely unavailable, which detracted from the overall experience. While there was positive feedback regarding basic amenities like TV and a working table, recurring issues with internet access highlighted an area in need of improvement.
Parking
Hotel Kölner Hof Refrath receives notable praise for its parking facilities, which are often highlighted as a key convenience for guests. The hotel offers ample and free parking right at the doorstep, making it effortless for those traveling by car. The parking availability is generally described as sufficient, with options both in front of and behind the hotel. Additionally, there are plenty of parking options on the street, adding to the convenience. Guests appreciate the spacious and easy-to-navigate parking lot, along with the added advantage of a bus stop directly at the hotel entrance, making transportation hassle-free. However, a few reviews mention occasional shortages in parking space, but overall, the parking situation is considered more than adequate for most visitors.
Family
Hotel Kölner Hof Refrath offers a welcoming and family-friendly ambiance, making it a great choice for those traveling with children. Located in a peaceful area, it provides easy access to downtown Cologne via a 20-minute tram ride. The hotel operates as a family-run bed and breakfast, offering a personal touch that guests appreciate. Large triple rooms are available, adding to its appeal for families, especially those with small children. The hotel exudes a unique charm and is well-suited for short family vacations. While it presents an excellent option for families, there is room for improvement for solo travelers when considering amenities like room size. Overall, the combination of comfort, location, and affordability makes it a solid choice for families visiting the area.
3 Star
Hotel Kölner Hof Refrath presents itself as a suitable option for those who require a basic, no-frills overnight stay. The hotel exudes a cozy ambiance with its traditional furnishings, which some may find outdated, but serves as a functional stopover for short stays. The breakfast receives a mild nod of approval for a three-star establishment, though it comes at an additional cost, which could be a consideration for budget-conscious travelers. While price and performance meet the minimum expectations, particularly for travelers such as construction workers, the facilities show signs of aging, most noticeably with hot water issues in the shower. It is advisable for guests to have modest expectations, as the level of comfort is aligned with transient stays rather than leisurely vacations. Despite these observations, some guests indicate a willingness to return, highlighting the hotel as a decent choice for those prioritizing convenience over luxury.
No, Hotel Kölner Hof Refrath doesn't have any pool.
No, a spa isn't available at Hotel Kölner Hof Refrath.
Yes, Hotel Kölner Hof Refrath welcomes dogs.
Yes, parking facilities are available at Hotel Kölner Hof Refrath.