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Summary of reviewsResidence Borgo San Sebastiano is lauded for its exceptional location amidst the serene hills of Bergeggi, offering tranquil surroundings and spectacular panoramic sea views. Its strategic positioning above the beach ensures both a peaceful atmosphere and convenience for beach and port access, ideal for guests seeking relaxation, exploration and scenic beauty.
Accommodations at Residence Borgo San Sebastiano are generally praised for their spaciousness and functionality. Families and small groups benefit from sizable apartments often including two rooms and two bathrooms, complete with small kitchens for added convenience. The rooms are described as clean, bright and comfortable, frequently featuring large terraces with captivating sea views. While some furnishings could use updating, the overall setup is highly functional, clean and well-maintained, contributing to a pleasant stay.
Cleanliness receives mixed reviews with individual apartments being noted as clean and well-maintained, ensuring a comfortable stay. However, the cleanliness of common areas and exterior spaces requires improvement with several mentions of neglected maintenance and pests. Addressing these issues and enhancing the maintenance of shared spaces could further elevate guest experiences.
The staff garners varied feedback with many guests appreciating the friendly, professional and helpful demeanor of several team members. Despite positive interactions, there are notable incidences of rude or unwelcoming behavior, pointing to inconsistencies in the staff’s service quality. Enhancing staff training and consistency could significantly improve overall guest satisfaction.
The rooftop pool stands out for its serene, picturesque setting with stunning panoramic sea views, creating a delightful escape for visitors. However, access is limited to specific morning hours and the pool area could benefit from better upkeep and bar service. Despite these minor limitations, the pool’s tranquil and scenic ambiance is a highlight for many guests.
Parking at Residence Borgo San Sebastiano is typically ample and convenient with free parking options readily available directly at the accommodation. Despite occasional shortages of free parking spaces, affordable paid alternatives are available nearby, ensuring overall convenience and practicality for guests traveling by car.
Regarding beds, there are mixed experiences. Some guests find the beds comfortable with commendable mattresses contributing to a good night's sleep. Conversely, others report discomfort due to hard or old mattresses, absent headboards and issues such as stained covers and bed bugs, indicating a need for improvements in this area.
In summary, Residence Borgo San Sebastiano offers a tranquil, scenic retreat with spacious, functional accommodations and notable amenities. While certain areas, particularly staff consistency, common area cleanliness and bed quality, have room for improvement, the overall setting and features provide a pleasant and relaxing experience for guests. Show more
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Categories
Aparthotel with Parking
This aparthotel ensures convenience with its free private parking facility available on-site. Guests can benefit from secure and dedicated parking throughout their stay.
3-Star Aparthotel
The aparthotel offers rooms with views of the port. It features a terrace and a swimming pool. It is located in a beach area and offers quick access to other parts of Bergeggi due to its proximity to a motorway.
Dog Friendly Aparthotel
Aparthotel with Swimming Pool
Panoramic View Pool Outdoor Pool
Aparthotel with Outdoor Pool
Aparthotel with Panoramic View Pool
Room Types
Double Room with BalconyOffering a balcony overlooking the port, this air-conditioned room features a minibar.
One-Bedroom ApartmentOffering a balcony overlooking the port, this apartment features 1 bedroom and a separate living room and kitchenette. It includes air conditioning.
Two-Bedroom ApartmentOffering a balcony overlooking the port, this apartment features 2 bedrooms and a separate living room and kitchenette. It includes air conditioning.
About Residence Borgo San Sebastiano
License: 009010-CAV-0002, IT009010B4KLQQEXYX
Guest Reviews
7.3
Good
Location
Residence Borgo San Sebastiano enjoys a truly exceptional location nestled within the serene hills of Bergeggi, offering guests a combination of peaceful surroundings and stunning sea views. Positioned strategically above the beach, it provides a panoramic view of the coastline, making it ideal for relaxation. The elevated setting not only ensures a tranquil atmosphere but also places guests conveniently close to the beaches and the port. The location is not just beautiful but also practical, allowing for easy exploration of the area, whether by scooter or on foot. This scenic spot is perfect for those looking to enjoy the sea, partake in some hiking and bask in a true sense of peace and quiet.
Rooms
Residence Borgo San Sebastiano offers consistently spacious accommodations, perfect for both small groups and families. The apartments impress with their ample room, often featuring two rooms and two bathrooms, ensuring comfort for guests. Most units include functional facilities and are equipped with small kitchens, which add convenience to the stay. The rooms themselves are frequently described as clean, bright and comfortable with large terraces that provide sea views from above.
Though some pieces of furniture could benefit from updates and maintenance, the overall setup remains highly functional. Guests appreciate the size of the rooms, including the bathrooms, which often come with roomy and comfortable showers. The apartments' large living areas further enhance the sense of space, creating a comfortable environment for relaxation. Despite being basic in some aspects, these accommodations are well-maintained and offer sufficient equipment for a pleasant stay.
Beds
Residence Borgo San Sebastiano receives mixed reviews regarding their beds. Several guests mentioned that the beds were comfortable and provided a good night's sleep with some particularly praising the mattresses. However, there were also numerous complaints about the beds. Issues such as the absence of headboards, stained mattress covers and uncomfortable, old and hard mattresses were highlighted. Some guests experienced significant discomfort due to the quality of both the mattresses and pillows with one severe case reporting bed bugs. While the hotel has positive aspects, the bed quality appears inconsistent, suggesting potential room for improvement in this area.
Cleanliness
Residence Borgo San Sebastiano offers spacious and comfortable accommodations with many guests noting the cleanliness of their individual apartments. Reviews highlight that the apartments are generally clean and well-maintained, contributing to a pleasant stay. However, the cleanliness of the common areas and exterior spaces leaves much to be desired with several mentions of neglected maintenance, dirt and pests. The sun loungers, terraces and common areas were frequently pointed out as needing attention. There were also critical remarks about the lack of regular maid service and issues were sometimes not promptly addressed by the staff. While the cleanliness of individual rooms was praised, the property overall requires a closer focus on maintaining its exterior and shared spaces to ensure a consistently positive experience for all guests.
Staff
Residence Borgo San Sebastiano sees a range of reactions regarding its staff, highlighting both positive and negative experiences. The consensus is that many team members are friendly, kind and helpful. Guests frequently commend the staff for their professionalism and pleasant demeanor. However, not every interaction is positive. Some visitors describe encounters with unfriendly or rude personnel and there are mentions of a generally cold reception and mixed interactions. While some staff members provide excellent service and exhibit kindness and helpfulness, there are notable instances of unwelcoming and hasty behavior, indicating an inconsistency in guest experiences with the hotel’s service team.
Pool
Residence Borgo San Sebastiano features a rooftop pool that offers stunning panoramic views of the sea, creating a serene and picturesque experience for guests. The pool area is described as beautiful and peaceful, providing a relaxing escape. However, there are some constraints regarding pool access, as it is available to apartment guests only during specific times, predominantly in the morning. While the pool area itself is appealing, some guests noted that it could benefit from better upkeep. Additionally, there is no bar service at the pool, only quick lunch and dinner options available until 8 pm. Reaching the nearby beach involves a 10-minute walk that is somewhat challenging. Despite these limitations, the pool's tranquil atmosphere and scenic views make it a highlight for many visitors.
Parking
Residence Borgo San Sebastiano generally offers ample and convenient parking options, which many guests found to be a significant advantage. There is available parking directly at the accommodation, often right under or in front of the guests' rooms, allowing for easy access. The parking is also free and situated nearby, adding to the convenience for visitors. However, some guests noted that free parking spaces were not always available, but affordable paid parking alternatives were present. Despite a few mentions of inconveniences, the overall parking experience is positive, making it a practical choice for those traveling by car.
Outdoor Pool
Residence Borgo San Sebastiano features a swimming pool that guests frequently describe as beautiful and peaceful. The pool area is appealing with great service and its positioning offers a panoramic view of the sea from the terrace. The pool's limited access for residence guests and its operating hours until 7:00 PM with some guests mentioning earlier usage, are noted. Overall, the pool area is well-regarded for its attractiveness and tranquility, making for a relaxing experience with stunning sea views.
Yes, Residence Borgo San Sebastiano has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Residence Borgo San Sebastiano.
Yes, Residence Borgo San Sebastiano welcomes dogs.
Yes, parking facilities are available at Residence Borgo San Sebastiano.
No, Residence Borgo San Sebastiano doesn't have a gym.