Berghotel
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Summary of reviewsBerghotel enjoys a prime location, making it a top choice for travelers due to its proximity to Bergamo airport, the city center and important amenities such as cafes and shopping malls. Guests appreciate the tranquil surroundings and easy access to major highways and public transport, which facilitate smooth travel to various destinations.
The breakfast experience at Berghotel has received positive feedback for its fresh pastries, fruits and coffee. The convenience of room-service breakfast is particularly valued. However, some guests are disappointed that breakfast is not included in the room price and note the need to book it in advance.
Dinner at Berghotel is a much-lauded aspect with guests praising the excellent hospitality and personalized restaurant recommendations from the hosts. The owner, Luca, garners special mention for his hands-on assistance, including driving guests to nearby restaurants. The variety of local dining options and the helpful guidance provided by the staff ensure a delightful culinary experience.
Room quality at Berghotel is generally well-regarded for comfort and cleanliness, featuring modern amenities and spacious bathrooms. While the decor might be dated for some and occasional maintenance issues are noted, the rooms offer a welcoming and neat environment.
The cleanliness of Berghotel receives high marks with the hotel maintaining a clean and cozy structure. Daily servicing of rooms ensures fresh linens and an overall tidy environment, though minor clean-up improvements are occasionally suggested.
The hotel staff, including Luca, Beatrice and Riccardo, stands out for their exceptional service and welcoming demeanor. Guests commonly remark on the helpfulness and warm hospitality provided by the staff, which contributes greatly to a positive stay experience.
Parking at Berghotel is appreciated for its convenience, offering free on-site parking options. While the lot may be considered small by some, the assistance from hotel staff and good proximity to the entry point make parking a manageable aspect of the stay.
The beds at Berghotel have mixed reviews; many find them comfortable and conducive to a good night's sleep, but some guests experience issues with bed quality and maintenance, highlighting a need for occasional updates.
Overall, Berghotel delivers a solid three-star experience, often lauded as great value for money. While certain areas could benefit from improvements, the combination of excellent location, attentive staff and clean, comfortable accommodations make it a favored choice among travelers.
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The breakfast experience at Berghotel has received positive feedback for its fresh pastries, fruits and coffee. The convenience of room-service breakfast is particularly valued. However, some guests are disappointed that breakfast is not included in the room price and note the need to book it in advance.
Dinner at Berghotel is a much-lauded aspect with guests praising the excellent hospitality and personalized restaurant recommendations from the hosts. The owner, Luca, garners special mention for his hands-on assistance, including driving guests to nearby restaurants. The variety of local dining options and the helpful guidance provided by the staff ensure a delightful culinary experience.
Room quality at Berghotel is generally well-regarded for comfort and cleanliness, featuring modern amenities and spacious bathrooms. While the decor might be dated for some and occasional maintenance issues are noted, the rooms offer a welcoming and neat environment.
The cleanliness of Berghotel receives high marks with the hotel maintaining a clean and cozy structure. Daily servicing of rooms ensures fresh linens and an overall tidy environment, though minor clean-up improvements are occasionally suggested.
The hotel staff, including Luca, Beatrice and Riccardo, stands out for their exceptional service and welcoming demeanor. Guests commonly remark on the helpfulness and warm hospitality provided by the staff, which contributes greatly to a positive stay experience.
Parking at Berghotel is appreciated for its convenience, offering free on-site parking options. While the lot may be considered small by some, the assistance from hotel staff and good proximity to the entry point make parking a manageable aspect of the stay.
The beds at Berghotel have mixed reviews; many find them comfortable and conducive to a good night's sleep, but some guests experience issues with bed quality and maintenance, highlighting a need for occasional updates.
Overall, Berghotel delivers a solid three-star experience, often lauded as great value for money. While certain areas could benefit from improvements, the combination of excellent location, attentive staff and clean, comfortable accommodations make it a favored choice among travelers.
Hotel near Golf Courses
This hotel is listed as a 'Golf Hotel', indicating its specific appeal and suitability for guests interested in golfing activities in the Bergamo area.
Business Hotel
This hotel may offer basic business amenities and services, catering to travelers needing a comfortable stay with potentially convenient access to business locations.
Hotel with Parking
This hotel offers free private parking on site, providing guests with convenient and secure parking without extra cost. Valet parking is also available.
Accessible Hotel
This hotel offers a wheelchair accessible double room with an additional bed on the ground floor. The bathroom features a floor-level shower and grab bars. The hotel provides reserved parking spaces in front of the entrance for clients and offers breakfast in the room upon request.
3-Star Hotel
Connected to a shopping center, this hotel provides convenient access to shopping. It offers complimentary wireless internet access and concierge services.
Hotel where Dogs Stay Free
Berghotel welcomes pets, ensuring a comfortable stay for both guests and their furry companions. Details on specific pet policies, such as size restrictions or additional fees, were not available in the provided context.
Dog Friendly Hotel
Dogs Stay Free
Small Hotel
About Berghotel
License: 016024-ALB-00020, IT016024A1VZFFHRQU
Guest Reviews
Location
Breakfast
However, there are recurring mentions that breakfast is not included in the room price, which led to disappointment among some guests. Some even noted that breakfast was either unavailable or had to be booked the previous day at the reception. A few reviewers highlighted the high cost of the stay which did not include breakfast, while others suggested that breakfast options could be richer.
Overall, while the continental breakfast and in-room service receive praise, the lack of an included breakfast as part of the standard booking and the sometimes limited availability remain points of contention. Future guests might want to clarify breakfast options upon booking or explore nearby bakeries, as one reviewer noted a nice bakery only five minutes away.
Dinner
Travelers appreciated the variety of good restaurants and cafes within walking distance, as well as the close proximity to local dining spots. One standout was a restaurant open until 3 AM, ideal for late arrivals. Guests noted the convenience of a nice restaurant just a 10-minute walk from the hotel, ensuring easy access to delicious dinners without the hassle.
While breakfast isn’t always included, guests found plenty of nearby places to enjoy a morning meal. Overall, the dining aspect of Berghotel seems to be a highlight, thanks to the thoughtful and accommodating service of the hosts and the excellent local dining options.
Rooms
Families and solo travelers enjoy rooms that are nice, large enough and always spotless. The bathrooms, which guests often find spacious and well-maintained, add to the overall sense of comfort. Rooms with balconies offer additional appeal, allowing for a refreshing breeze and natural light, enhancing the stay experience.
Despite these positive aspects, some rooms are noted as being on the smaller side with occasional reports of damages or outdated furnishings. Ensuring consistent upkeep and renovation could tackle minor issues such as noise insulation and improving the decor. Nevertheless, Berghotel successfully provides a comfortable, clean environment with all necessary amenities, making it a solid choice for travelers seeking a welcoming retreat.
Beds
However, some concerns are raised about bed quality. A few guests report issues with wobbly or low beds, while others mention discomfort from hard mattresses. Additionally, maintenance issues such as stained bedspreads, dust and even a few cleanliness concerns mar the experience for some guests.
In summary, while many travelers find the beds at Berghotel to be comfortable and clean, the hotel does face some challenges with bed maintenance and occasional cleanliness problems.
Cleanliness
However, there are occasional mentions of areas needing improvement, such as specific rooms not being up to the cleanliness standard and some instances of dust and dirt in less visible spots. Despite these few exceptions, the overall sentiment reflects that Berghotel maintains a good level of cleanliness, making it a comfortable and pleasant choice for visitors. Excellent cleanliness and good service are recurring themes and guests often remark on the clean and comfortable rooms, which contribute to a positive stay experience.
Staff
The staff is characterized by their attentiveness, readiness to assist with anything from restaurant bookings to providing late arrival instructions. Their hospitality has been described as warm and enthusiastic, often going above and beyond to ensure customer satisfaction. This personal approach and the consistent presence of the owner further enhance the guest experience.
Moreover, the reception team is noted for their politeness and accommodating nature. Several reviews commend the friendly and supportive atmosphere created by the staff with specific mentions of individual efforts by Beatrice and Kristina. These elements create a comfortable and inviting stay for guests, making Berghotel a place many look forward to revisiting.
In summary, Berghotel's staff exemplifies true hospitality with their kindness, responsiveness and exceptional service, making the hotel a beloved choice for travelers seeking a welcoming and well-cared-for experience.
Parking
In terms of logistics, there are mixed experiences. Some guests mention the spacious parking space and comfortable lot size while others highlight the limited number of spots. However, the consensus remains largely positive due to the fact that the parking is complimentary and situated in close proximity to the hotel. For those who require it, private and indoor parking options are also mentioned, though there may be smaller capacities in these areas.
Overall, Berghotel does a commendable job providing parking facilities for its guests, ensuring ease and convenience with a few minor reservations about space limitations.
3 Star
No, Berghotel doesn't have any pool.
No, a spa isn't available at Berghotel.
Yes, Berghotel welcomes dogs.
Yes, parking facilities are available at Berghotel.
No, Berghotel doesn't have a gym.
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