Pandanus Beach Resort & Spa
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Summary of reviewsPandanus Beach Resort & Spa offers a serene beachfront escape, celebrated for its remarkable location directly on a pristine stretch of Iduruwa Beach. This stunning setting provides tranquil ocean views from spacious and bright sea-view rooms, ideal for beach lovers seeking a peaceful retreat. Guests enjoy direct access to the sandy shoreline, enhanced by beautiful sunrises and a secluded atmosphere just a short distance from Bentota Town. The clean, expansive beach and large pool areas contribute to the resort's charm, along with attentive and friendly staff who add a welcoming touch.
Visitors frequently praise the varied and satisfying breakfast buffet, which offers a diverse selection of local and international delicacies. Diners appreciate the extensive options, although some express a desire for more variety. Dinner experiences receive mixed reviews; while the buffet is deemed tasty and varied, some critique the pricing and ambiance. Yet, special events, such as beach dinners, provide memorable touches that highlight the resort's culinary offerings.
The rooms at Pandanus Beach Resort & Spa are noted for their spaciousness, cleanliness, and breathtaking ocean views. Guests appreciate the luxurious amenities, such as jacuzzis and expansive balconies, which enhance their comfort and relaxation. Despite some feedback on the firmness of the beds, room maintenance and décor are generally satisfactory, ensuring a pleasant stay.
Cleanliness is a cornerstone of the resort, with rooms and poolside areas consistently well-maintained, although some sporadic lapses are noted in communal areas. The staff's exceptional service is widely celebrated, contributing significantly to the overall positive guest experience. Employees like Sara, Chathu, and Susanthi are often recognized for their dedication and personalized service.
Wi-Fi service presents some challenges, with guests experiencing connectivity issues in certain areas, despite good performance in others. The spa garners high praise for its quality treatments and relaxing environment, viewed as a worthwhile indulgence despite occasional scheduling difficulties.
The resort's pool area is described as magnificent, providing ample space for leisure and swimming, complemented by its scenic location near the beach. While some reviews mention minor concerns regarding the pool's appearance, the overall experience remains positive.
The beach is lauded for its pristine condition and peaceful ambiance, with clear waters and clean sand offering an idyllic setting. The resort also caters well to families, with the staff's attentive service and convenient location enhancing the experience. Families with older children find the facilities well-suited for a relaxing getaway, with nearby attractions such as a turtle farm adding to the appeal.
Overall, Pandanus Beach Resort & Spa stands out as a wonderful destination for those seeking a peaceful and picturesque coastal experience, supported by excellent service and a welcoming environment.
Categories
Visitors frequently praise the varied and satisfying breakfast buffet, which offers a diverse selection of local and international delicacies. Diners appreciate the extensive options, although some express a desire for more variety. Dinner experiences receive mixed reviews; while the buffet is deemed tasty and varied, some critique the pricing and ambiance. Yet, special events, such as beach dinners, provide memorable touches that highlight the resort's culinary offerings.
The rooms at Pandanus Beach Resort & Spa are noted for their spaciousness, cleanliness, and breathtaking ocean views. Guests appreciate the luxurious amenities, such as jacuzzis and expansive balconies, which enhance their comfort and relaxation. Despite some feedback on the firmness of the beds, room maintenance and décor are generally satisfactory, ensuring a pleasant stay.
Cleanliness is a cornerstone of the resort, with rooms and poolside areas consistently well-maintained, although some sporadic lapses are noted in communal areas. The staff's exceptional service is widely celebrated, contributing significantly to the overall positive guest experience. Employees like Sara, Chathu, and Susanthi are often recognized for their dedication and personalized service.
Wi-Fi service presents some challenges, with guests experiencing connectivity issues in certain areas, despite good performance in others. The spa garners high praise for its quality treatments and relaxing environment, viewed as a worthwhile indulgence despite occasional scheduling difficulties.
The resort's pool area is described as magnificent, providing ample space for leisure and swimming, complemented by its scenic location near the beach. While some reviews mention minor concerns regarding the pool's appearance, the overall experience remains positive.
The beach is lauded for its pristine condition and peaceful ambiance, with clear waters and clean sand offering an idyllic setting. The resort also caters well to families, with the staff's attentive service and convenient location enhancing the experience. Families with older children find the facilities well-suited for a relaxing getaway, with nearby attractions such as a turtle farm adding to the appeal.
Overall, Pandanus Beach Resort & Spa stands out as a wonderful destination for those seeking a peaceful and picturesque coastal experience, supported by excellent service and a welcoming environment.
Luxury Hotel
A beachfront resort offering facilities including a spa and jacuzzi. Provides good value within the luxury category and comfortable rooms with ocean views, suitable for guests seeking a quality stay without the highest level of exclusivity.
Beachfront Hotel
Offers a relaxing beachfront experience with a spa and direct access to the beach. It features comfortable accommodations and a range of facilities for a tranquil beachside holiday.
Hotel near The Beach
Located on Galle Road in Induruwa, this resort offers immediate beach access. It's a large resort with multiple pools and dining options, suitable for those seeking a comprehensive beach vacation experience.
Hotel for Honeymoon
Pandanus Beach Resort & Spa provides a relaxing and enjoyable honeymoon with its spa facilities and beach access. Couples can unwind and create lasting memories.
Hotel with Spa
The resort features a spa offering various treatments for relaxation and rejuvenation. It provides a comprehensive spa experience alongside its beachfront location and other resort amenities.
Family Friendly Hotel
This resort provides a mix of beachside relaxation and spa treatments. Its location and amenities make it suitable for families looking for a balanced vacation experience.
Hotel with Swimming Pool
This resort offers a breathtaking ocean vista. It provides a luxurious experience with superior amenities and high-class services.
Infinity Pool Panoramic View Pool Private Pool Outdoor Pool
Business Hotel
As a resort and spa, Pandanus Beach Resort likely offers event spaces suitable for business meetings, alongside standard hotel amenities.
Hotel with Parking
This hotel offers free parking on-site. The provision of complimentary parking facilities directly at the resort is a key convenience for guests.
EV charging stations
Accessible Hotel
This resort includes accessible features, providing a welcoming environment for guests with mobility requirements. Details include accessible rooms and amenities.
Hotel with Gym
Offers an outdoor swimming pool, a fitness center, and wellness facilities including a sauna and a hot tub.
Hotel for Yoga
Offering spa services, there's potential for yoga or wellness activities, complementing its beachfront location and resort amenities.
Hotel with EV Charging Stations
This resort is listed as having EV charging stations. It's a business and 5-star hotel that also features a spa.
Hotel with Outdoor Pool
This hotel includes outdoor pool facilities among its amenities, providing guests with a convenient option for swimming and relaxation on the property.
Romantic Hotel
5-Star Hotel
Hotel with Infinity Pool
Hotel with Private Pool Rooms
Hotel with Panoramic View Pool
Guest Reviews
Nestled right on the pristine beachfront, Pandanus Beach Resort & Spa enjoys a truly remarkable location that consistently garners praise from guests. The vast, clean stretch of Iduruwa Beach enhances the serene and secluded charm that travelers appreciate during their stay. With direct access to a magnificent sandy shoreline, the resort is an ideal retreat for beach lovers seeking tranquility away from the hustle and bustle of nearby Bentota Town.
Visitors relish the stunning ocean views from their spacious and bright sea-view rooms, while the fabulous location allows for simple access to local activities and beach bars. The surroundings promise relaxation, with the peaceful setting complemented by large pools and friendly, attentive staff who often greet guests with a refreshing welcome. Beautiful sunrises and uninterrupted vistas make the beachfront experience extraordinary, offering captivating sightlines right from the room terraces and throughout the premises.
The resort's clean, expansive beach—often sparsely populated—is a notable feature. It's situated a mere 6 kilometers from Bentota, yet sufficiently distanced to maintain a quiet and restful atmosphere. Whether enjoying the versatile breakfast buffet or unwinding amidst the lush sea backdrop, the Pandanus Beach Resort & Spa stands out as a magnificent option for those yearning for a picturesque and peaceful coastal escape.
The breakfast experience at Pandanus Beach Resort & Spa consistently receives high praise from guests for its extensive and varied offerings. Many reviews highlight the impressive and rich buffet spread, which caters to all tastes with a mixture of local and international delicacies. The quality and taste of the food are often described as excellent and delicious, providing a satisfying start to the day. Guests appreciate the diverse selection available, with some noting the particularly wide range of choices and the option to have breakfast by the pool, adding a unique touch to the dining experience.
Some reviews mention that despite the general high standard, the breakfast options can occasionally feel repetitive or ordinary, with a few guests commenting on the need for more variety or better quality coffee. However, these observations are relatively infrequent compared to the overwhelmingly positive feedback about the delightful and extensive breakfast buffet. Overall, the breakfast at Pandanus Beach Resort & Spa is considered a highlight of the stay, offering great value and satisfaction to travelers.
Pandanus Beach Resort & Spa provides a diverse selection of dining experiences that have received mixed feedback from guests. Many visitors praise the variety and taste of the dishes available, especially highlighting the dinner buffet as excellent with a satisfying range of options. Special events, such as dinner on the beach, add a unique and memorable touch to the stay, with commendations for the staff, particularly Malan and the sous-chef, contributing to these enjoyable experiences.
Despite the positive remarks on the buffet's quality and variety, some guests expressed concerns about the pricing, considering it slightly overpriced. Additionally, the restaurant ambiance has been critiqued by some as lacking in intimacy, reminiscent of a school canteen, and dinner service starting at 7:30 PM could be inconvenient for early diners.
While the food quality is generally appreciated, it's noted as straightforward, with the dinner offerings being satisfactory but not extraordinary. Some guests found the menu repetitive, and there were specific mentions of pizza not meeting expectations. There were unfortunate incidents reported, such as a case of severe food poisoning affecting personal experiences.
The resort's location means dining options nearby are limited, but for those on an all-inclusive package, the hotel provides ample choice that satisfies most needs. Compared to local competitors like Hilton, guests found the food on par with other regional offerings, if not exceeding them with its tasty and varied buffet selections. Overall, Pandanus Beach Resort & Spa seems a reliable choice for those seeking a fulfilling dining experience with a touch of uniqueness during special events.
Pandanus Beach Resort & Spa offers guests a truly remarkable room experience, highlighted by spacious accommodations and breathtaking views. Many reviewers praised the rooms for being large and clean, emphasizing the stunning ocean views available from balconies and terraces. Deluxe rooms are particularly noted for their size and comfort, often equipped with luxurious amenities like jacuzzis and expansive balconies overlooking the sea.
The superior rooms are described as beautifully decorated, with many guests enjoying upgrades that resulted in enhanced views and additional comforts. The rooms in the main building are large, well-maintained, and feature modern furnishings and renovated bathrooms, ensuring a comfortable stay by the beach.
Despite some mixed feedback regarding the hardness of the beds, guests are generally pleased with the clean and comfortable layouts, ensuring a cozy atmosphere for relaxation. The location of the rooms, particularly those on the ground floor and near the pool area, adds to the convenience and enjoyment of guests, contributing to memorable experiences at this beachfront resort.
The beds at Pandanus Beach Resort & Spa have received mixed reviews from guests. While some visitors appreciated the comfortable and cozy feel of certain beds, noting their high-quality bedding and spaciousness, others experienced discomfort due to the hardness and size. Several guests found the mattresses to be quite firm, akin to lying on a wooden frame, and mentioned issues with noise when moving. There were comments about the beds being too small for taller individuals and mattresses lacking in freshness, although a cotton replacement was provided for one. Despite these issues, the room environment was described as extremely clean, lending a positive note to the overall accommodation experience.
Pandanus Beach Resort & Spa boasts a commendable reputation for its pristine cleanliness across many areas. Numerous guests emphasize the impeccably clean rooms, describing them as spacious and well-maintained with even daily cleaning services ensuring their continued tidiness. From the perfectly clean poolside rooms, inviting the perfect blend of comfort and serenity, to clean coastal areas both onshore and underwater, the resort ensures a tranquil and picturesque environment. The exterior and certain facilities exhibit thoughtful and detailed interior design, reflecting attention to detail.
However, some areas demand improvement. Despite the positive feedback, there are mentions of inconsistencies in cleaning standards, particularly in the bathrooms and certain communal areas, including the lobby toilets. These pockets of dissatisfaction suggest that while the resort succeeds in many aspects of cleanliness, there's a need to maintain uniform standards throughout the property.
Positive service experiences, coupled with the scenic beachfront location, add to the pleasant ambiance of the stay, enhancing the overall guest experience at Pandanus Beach Resort & Spa.
The Pandanus Beach Resort & Spa is lauded by guests for its remarkable staff, highlighted consistently for their friendliness and attentiveness. Many reviews commend specific staff members such as Sara, Chathu, and Susanthi for their exceptional service, making guests feel welcomed and cared for throughout their stay. The staff's dedication to customer service is evident, with accounts of personal touches such as special efforts made for guests' birthdays and the warm, friendly greetings that create a welcoming atmosphere from arrival. Throughout the hotel, the staff is consistently described as accommodating, smiley, attentive, and hospitable, contributing to a memorable holiday experience. Their commitment to ensuring a pleasant stay, whether through prompt assistance or a courteous demeanor, enhances the beachfront resort's appeal while reflecting positively on their professionalism and kindness.
The wifi at Pandanus Beach Resort & Spa receives mixed feedback from guests. On the positive side, many appreciated that the Wi-Fi worked well and was accessible throughout the property, including areas such as the beachfront. This level of connectivity is noted as being quite good for Sri Lanka. However, there are several areas for improvement. Some guests experienced weak signals, particularly in places like patios, and found the internet to be slow and unstable at times. Additionally, the requirement to log in repeatedly was a common frustration. Overall, while the internet service shows promise with good connectivity in certain areas, there are consistent challenges that the resort could address to enhance guest experience.
The spa at Pandanus Beach Resort & Spa is frequently praised by guests for its exceptional quality and service. Visitors often describe their experience as mind-blowing, with excellent massages that contribute to a relaxing stay. The facility itself is characterized as lovely, adding to the overall appeal of the resort. Although some guests find the spa services to be on the pricier side, they are generally considered worth the cost due to the high standard of massages offered. With recommendations aplenty, the spa has become a highlight for many during their stay, allowing them to unwind and enjoy relaxation at its finest. However, there have been occasional issues with availability during opening hours, impacting some guests' ability to experience these acclaimed treatments. Despite these instances, the consistent quality of the spa services and the pleasure of using the adjoining gym create a well-rounded wellness experience.
Pandanus Beach Resort & Spa boasts an impressive pool area that has left a significant mark on visitors, creating a delightful experience alongside its stunning beach. Guests frequently highlight the large, long, and beautifully designed pool as a stand-out feature, providing ample space for swimming and relaxation. Many appreciate the pool's cleanliness and the availability of numerous pool loungers for leisurely afternoons. The pool's proximity to the beach enhances the resort's scenic appeal, offering lovely views that further elevate the experience. Catering to families, there is a dedicated kids' pool that complements the main pool area.
The pool is described as magnificent and fantastic, with its impressive size providing a great bonus for those who enjoy swimming. Guests enjoy the accessibility of both the pool and beach, making it easy to switch between splashing in the water and soaking up the sun. Although a few reviews mention the pool closing early during the week, the overall sentiment remains overwhelmingly positive, underscoring the pool's appeal. Some guests mention the pool having a green tinge but confirm it is clean, suggesting ongoing maintenance efforts.
Despite occasional issues, reviews generally celebrate the pool as a cornerstone of the resort experience, contributing to pleasant stays marked by relaxation and enjoyment amidst beautiful surroundings.
Nestled along the tranquil shores, Pandanus Beach Resort & Spa boasts a stunning location directly on a charming, quiet beach. Visitors frequently commend the pristine condition of the beach, which is meticulously maintained, offering clean sand and clear waters devoid of plastic elements. The atmosphere is serene and almost private, providing guests with the perfect setting for a relaxing beach holiday. Palm trees adorn the beach, enhancing its natural beauty and creating an idyllic environment for leisurely walks along the lengthy coastline.
The resort's beach area, while small, offers ample charm and is complemented by excellent views of the ocean, which can also be admired directly from some of the hotel rooms. This picturesque backdrop offers a delightful setting for swimming and lounging, with private loungers available to guests. The warm ocean and clean coastal area add to the allure, making it a favored spot for relaxation.
In addition to the scenic beach, the hotel's superb location ensures easy access to local amenities, including shops, train stations, and beach bars, providing guests with convenient opportunities for exploration and entertainment. The friendly staff at the resort are consistently praised for their exceptional service, making sure that all requests are met with attentiveness and a warm welcome. Overall, the Pandanus Beach Resort & Spa offers a fabulous beach experience in a stunning setting, ideal for those seeking tranquility and natural beauty in their seaside escape.
Pandanus Beach Resort & Spa emerges as an ideal destination for families seeking a serene and accommodating stay. Families will find the resort well-equipped to meet their needs, providing a welcoming environment that ensures comfort. The staff, including the attentive reception team, is noted for their exceptional hospitality, further enhancing the guest experience. The resort's location is advantageous, offering proximity to some of the best local activities, including a charming turtle farm just a short tuk-tuk ride away. With many European and Russian families choosing to stay, the resort is a safe and enjoyable choice, particularly for those choosing rooms with a pool view. While it may be less suited for families with very young children, older guests and families will find the resort's facilities and setting perfect for a relaxing getaway.
Pandanus Beach Resort & Spa, while advertised as a five-star establishment, has sparked debates about its true classification among guests. Many reviewers feel it falls short of the five-star mark, with suggestions that the hotel seems to be caught in a previous era and its facilities could benefit from better maintenance. Despite these critiques, the resort shines in its customer service, consistently receiving accolades for the friendly and welcoming demeanor of its staff. Guests recommend the hotel, highlighting the positive experiences derived from the attentive and engaging team.
The Pandanus Beach Resort & Spa offers an indulgent stay with its spacious and elegantly appointed rooms, many of which boast direct views of the sea. Guests often receive complimentary upgrades to suite rooms, enhancing the overall experience with indulgent amenities such as jacuzzis and expansive ocean vistas. While the hotel's exterior and lobby may appear modest, the true allure lies in its beautiful pool and beach areas, providing a serene backdrop for relaxation.
This property shines with its luxurious touches, including lavish furnishings that create a comfortable and sophisticated atmosphere. Though it's not universally considered a five-star hotel, the extraordinary experience and stunning views contribute to its reputation as one of the best accommodations near Bentota. Each room masterfully combines comfort with elegance, ensuring guests enjoy a delightful, luxury-infused stay.
Pandanus Beach Resort & Spa boasts a prime beachfront location, offering guests an unforgettable coastal experience. Nestled directly on the beach, the hotel provides convenient and immediate access to the picturesque shoreline. Its position right on the beachfront enhances the appeal, making it ideal for those looking to enjoy the serene beauty of the ocean. Guests frequently highlight the hotel's amazing beachfront setting as a standout feature, paired with a welcoming atmosphere upon arrival. The scenic beach front and great location offer a perfect backdrop for a relaxing getaway.
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Location
Visitors relish the stunning ocean views from their spacious and bright sea-view rooms, while the fabulous location allows for simple access to local activities and beach bars. The surroundings promise relaxation, with the peaceful setting complemented by large pools and friendly, attentive staff who often greet guests with a refreshing welcome. Beautiful sunrises and uninterrupted vistas make the beachfront experience extraordinary, offering captivating sightlines right from the room terraces and throughout the premises.
The resort's clean, expansive beach—often sparsely populated—is a notable feature. It's situated a mere 6 kilometers from Bentota, yet sufficiently distanced to maintain a quiet and restful atmosphere. Whether enjoying the versatile breakfast buffet or unwinding amidst the lush sea backdrop, the Pandanus Beach Resort & Spa stands out as a magnificent option for those yearning for a picturesque and peaceful coastal escape.
Breakfast
Some reviews mention that despite the general high standard, the breakfast options can occasionally feel repetitive or ordinary, with a few guests commenting on the need for more variety or better quality coffee. However, these observations are relatively infrequent compared to the overwhelmingly positive feedback about the delightful and extensive breakfast buffet. Overall, the breakfast at Pandanus Beach Resort & Spa is considered a highlight of the stay, offering great value and satisfaction to travelers.
Dinner
Despite the positive remarks on the buffet's quality and variety, some guests expressed concerns about the pricing, considering it slightly overpriced. Additionally, the restaurant ambiance has been critiqued by some as lacking in intimacy, reminiscent of a school canteen, and dinner service starting at 7:30 PM could be inconvenient for early diners.
While the food quality is generally appreciated, it's noted as straightforward, with the dinner offerings being satisfactory but not extraordinary. Some guests found the menu repetitive, and there were specific mentions of pizza not meeting expectations. There were unfortunate incidents reported, such as a case of severe food poisoning affecting personal experiences.
The resort's location means dining options nearby are limited, but for those on an all-inclusive package, the hotel provides ample choice that satisfies most needs. Compared to local competitors like Hilton, guests found the food on par with other regional offerings, if not exceeding them with its tasty and varied buffet selections. Overall, Pandanus Beach Resort & Spa seems a reliable choice for those seeking a fulfilling dining experience with a touch of uniqueness during special events.
Rooms
The superior rooms are described as beautifully decorated, with many guests enjoying upgrades that resulted in enhanced views and additional comforts. The rooms in the main building are large, well-maintained, and feature modern furnishings and renovated bathrooms, ensuring a comfortable stay by the beach.
Despite some mixed feedback regarding the hardness of the beds, guests are generally pleased with the clean and comfortable layouts, ensuring a cozy atmosphere for relaxation. The location of the rooms, particularly those on the ground floor and near the pool area, adds to the convenience and enjoyment of guests, contributing to memorable experiences at this beachfront resort.
Beds
Cleanliness
However, some areas demand improvement. Despite the positive feedback, there are mentions of inconsistencies in cleaning standards, particularly in the bathrooms and certain communal areas, including the lobby toilets. These pockets of dissatisfaction suggest that while the resort succeeds in many aspects of cleanliness, there's a need to maintain uniform standards throughout the property.
Positive service experiences, coupled with the scenic beachfront location, add to the pleasant ambiance of the stay, enhancing the overall guest experience at Pandanus Beach Resort & Spa.
Staff
Wi-Fi
Spa
Pool
The pool is described as magnificent and fantastic, with its impressive size providing a great bonus for those who enjoy swimming. Guests enjoy the accessibility of both the pool and beach, making it easy to switch between splashing in the water and soaking up the sun. Although a few reviews mention the pool closing early during the week, the overall sentiment remains overwhelmingly positive, underscoring the pool's appeal. Some guests mention the pool having a green tinge but confirm it is clean, suggesting ongoing maintenance efforts.
Despite occasional issues, reviews generally celebrate the pool as a cornerstone of the resort experience, contributing to pleasant stays marked by relaxation and enjoyment amidst beautiful surroundings.
Beach
The resort's beach area, while small, offers ample charm and is complemented by excellent views of the ocean, which can also be admired directly from some of the hotel rooms. This picturesque backdrop offers a delightful setting for swimming and lounging, with private loungers available to guests. The warm ocean and clean coastal area add to the allure, making it a favored spot for relaxation.
In addition to the scenic beach, the hotel's superb location ensures easy access to local amenities, including shops, train stations, and beach bars, providing guests with convenient opportunities for exploration and entertainment. The friendly staff at the resort are consistently praised for their exceptional service, making sure that all requests are met with attentiveness and a warm welcome. Overall, the Pandanus Beach Resort & Spa offers a fabulous beach experience in a stunning setting, ideal for those seeking tranquility and natural beauty in their seaside escape.
Family
5 Star
Luxury
This property shines with its luxurious touches, including lavish furnishings that create a comfortable and sophisticated atmosphere. Though it's not universally considered a five-star hotel, the extraordinary experience and stunning views contribute to its reputation as one of the best accommodations near Bentota. Each room masterfully combines comfort with elegance, ensuring guests enjoy a delightful, luxury-infused stay.
Beachfront
Yes, Pandanus Beach Resort & Spa has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at Pandanus Beach Resort & Spa.
No, Pandanus Beach Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at Pandanus Beach Resort & Spa.
Yes, Pandanus Beach Resort & Spa has a gym.
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