Hotel Laghetto Estação
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Summary of reviewsHotel Laghetto Estação in Bento Gonçalves garners extensive admiration for its exceptional location, modern facilities and exceptional customer service, making it a highly recommended stay, particularly for those visiting the region to explore local attractions and the nearby Vale dos Vinhedos wine region. The hotel's strategic position offers easy and convenient access to major tourist spots, restaurants, bars and supermarkets, facilitating a pleasant and hassle-free travel experience.
Guests particularly praise the hotel's breakfast, noting its high quality, abundant variety and delicious offerings, although there are minor mentions of improvements needed for certain items and specific dietary restrictions. Dinner offerings receive mixed reviews. While many commend the food quality and enjoyable dining atmosphere enhanced by live music, some guests highlight the need for better preparedness and service during peak times and some find certain dishes, like the Caesar salad and beverages, not up to standard.
The rooms at Hotel Laghetto Estação also receive commendations for their cleanliness, modern design and comfort. Guests appreciate the well-maintained, spacious rooms with comfortable beds and quality linens. However, feedback on room size is mixed with some guests finding certain rooms too small or cramped. Despite minor issues such as occasional low water pressure or soundproofing concerns, the overall feedback is positive, especially for the friendly and attentive staff who earn high marks for their exceptional service.
In terms of cleanliness, the hotel excels with consistently clean organized and comfortable rooms, maintained to a high standard. This high level of cleanliness extends to the common areas, enhancing the overall guest experience.
The hotel staff are frequently highlighted for their empathy, friendliness and professionalism with specific staff members receiving individual praise for their exceptional contributions to a welcoming environment. This positive interaction significantly enhances guests' stays.
Wi-Fi connectivity at the hotel generally meets guest expectations with many noting a reliable and stable connection, although some occasionally experience slow or intermittent service.
The gym is appreciated for being clean organized and well-maintained, catering well to guests looking for fitness facilities, though some minor improvements are suggested.
Parking services, while efficient and secure through valet options, receive mixed reviews primarily due to the additional cost, limited spaces and narrow garage layout. Some guests feel the fee should be included or reduced.
Hotel Laghetto Estação is highly recommended for family stays, offering spacious, family-friendly accommodations with amenities that cater to both small and large families. The quiet atmosphere and strategic location enhance the family-friendly appeal, providing an ideal retreat for all ages.
Beds at the hotel are another highlight, praised for their comfort, cleanliness and quality linens, contributing to restful nights and positive overall guest reviews.
For business travelers, the hotel offers a conducive environment with appropriate facilities and services, making it a suitable choice for work trips and business events.
Overall, Hotel Laghetto Estação stands out for its prime location, modern amenities, cleanliness, exceptional staff service and comfortable accommodations, making it an ideal choice for a variety of travelers visiting the region.
Categories
Guests particularly praise the hotel's breakfast, noting its high quality, abundant variety and delicious offerings, although there are minor mentions of improvements needed for certain items and specific dietary restrictions. Dinner offerings receive mixed reviews. While many commend the food quality and enjoyable dining atmosphere enhanced by live music, some guests highlight the need for better preparedness and service during peak times and some find certain dishes, like the Caesar salad and beverages, not up to standard.
The rooms at Hotel Laghetto Estação also receive commendations for their cleanliness, modern design and comfort. Guests appreciate the well-maintained, spacious rooms with comfortable beds and quality linens. However, feedback on room size is mixed with some guests finding certain rooms too small or cramped. Despite minor issues such as occasional low water pressure or soundproofing concerns, the overall feedback is positive, especially for the friendly and attentive staff who earn high marks for their exceptional service.
In terms of cleanliness, the hotel excels with consistently clean organized and comfortable rooms, maintained to a high standard. This high level of cleanliness extends to the common areas, enhancing the overall guest experience.
The hotel staff are frequently highlighted for their empathy, friendliness and professionalism with specific staff members receiving individual praise for their exceptional contributions to a welcoming environment. This positive interaction significantly enhances guests' stays.
Wi-Fi connectivity at the hotel generally meets guest expectations with many noting a reliable and stable connection, although some occasionally experience slow or intermittent service.
The gym is appreciated for being clean organized and well-maintained, catering well to guests looking for fitness facilities, though some minor improvements are suggested.
Parking services, while efficient and secure through valet options, receive mixed reviews primarily due to the additional cost, limited spaces and narrow garage layout. Some guests feel the fee should be included or reduced.
Hotel Laghetto Estação is highly recommended for family stays, offering spacious, family-friendly accommodations with amenities that cater to both small and large families. The quiet atmosphere and strategic location enhance the family-friendly appeal, providing an ideal retreat for all ages.
Beds at the hotel are another highlight, praised for their comfort, cleanliness and quality linens, contributing to restful nights and positive overall guest reviews.
For business travelers, the hotel offers a conducive environment with appropriate facilities and services, making it a suitable choice for work trips and business events.
Overall, Hotel Laghetto Estação stands out for its prime location, modern amenities, cleanliness, exceptional staff service and comfortable accommodations, making it an ideal choice for a variety of travelers visiting the region.
Dog Friendly Hotel
This hotel is listed as pet-friendly. Being part of the Laghetto group, it maintains a standard of service that caters to guests with pets. The hotel provides convenient access to local attractions and necessary amenities for a pleasant stay.
Hotel with Parking
Another Laghetto hotel, ensuring a consistent standard of parking facilities. The term 'Estação' might imply proximity to transportation hubs, but as a hotel, it will still prioritize parking for guests.
4-Star Hotel
This hotel is conveniently located near Aurora Winery and offers air-conditioned rooms. It provides comfortable accommodations and easy access to local attractions.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Gym
Guest Reviews
Hotel Laghetto Estação is consistently praised for its exceptional location by guests. Positioned right at the entrance of Bento Gonçalves, it offers easy access to key tourist attractions, including the Maria Fumaça Train and Italian Epic. It provides a strategic spot for exploring the Vale dos Vinhedos wine region and other local sights such as Caminhos de Pedra and the Christ the King Church. The hotel is also conveniently surrounded by several restaurants, bars and supermarkets, enhancing the convenience for visitors.
Guests appreciate the central and well-connected location, which allows for quick commutes to both the city center and outlying areas. Despite some comments about limited pedestrian-friendly activities, the overall sentiment highlights the benefit of its proximity to the main entrance of the city, ensuring that most places of interest are just a short drive or walk away. Furthermore, the area is described as safe and pleasant with amenities like pharmacies, markets and churches in close vicinity.
In addition to its prime location, the hotel scores high for its modern facilities, cleanliness and excellent customer service. Most guests found the nearby dining options to be plentiful and enjoyed the tranquil atmosphere of the neighborhood. For those focused on comfort and accessibility while exploring Bento Gonçalves, Hotel Laghetto Estação stands out as an ideal choice.
Hotel Laghetto Estação's breakfast service has garnered noteworthy praise from guests for its quality and variety, making it a standout aspect of the stay. The breakfast offerings are frequently described as excellent, abundant and delicious with a wide array of fruits, sweets, breads, cakes and savory items. Guests appreciated the complete and diverse selection that features ample options, including cappuccinos and hot chocolate.
Despite the generally favorable impressions, some guests noted areas for improvement. For instance, some found the pastries to be more attractive than tasty and a few mentioned that the quality of the bread could be better. There's also feedback about the breakfast being somewhat unbalanced, crowded and lacking in options for those with dietary restrictions like lactose-free or sugar-free items.
Some felt that while the breakfast was varied, the overall quality didn't always meet expectations with occasional comments about stale or dry items like cakes and bread. A few guests mentioned issues such as delays in replenishing items during peak times and found the breakfast space to be crowded.
Notwithstanding these minor critiques, the consensus leans heavily towards a positive experience, underscored by the breakfast's generous variety, good value for money and the pleasure of enjoying it in a comfortable and suitable dining environment. Hotel Laghetto Estação's breakfast continues to be a beloved feature among its offerings, contributing significantly to a pleasant stay.
Hotel Laghetto Estação offers a mixed dining experience according to guest reviews. Many guests found the food to be wonderful with well-executed dishes and an enjoyable menu, while lunch at the restaurant was particularly praised. The atmosphere during evening meals was enhanced by live music, which was appreciated. Despite this, there were noticeable criticisms regarding the restaurant's preparedness and service speed, particularly on busy weekends. Some guests found the dishes too salty and specific menu items like the Caesar salad didn't meet expectations. Pricing was also a point of contention with many noting that restaurant prices were significantly higher than average. Breakfast received positive remarks for its many options and pleasant experience. However, the lack of room service for late meals and the issue of the gym's equipment being slippery marred the overall satisfaction for some guests.
Hotel Laghetto Estação has garnered a range of guest reviews concerning its rooms with both positive highlights and areas needing improvement. The majority of reviews commend the cleanliness and organization of the rooms, echoing sentiments of them being "super clean," "very clean," and "well-maintained." Guests also appreciate the modernity of the facilities with descriptors like "brand new," "modern," and "perfectly maintained." The comfort of the rooms stands out, especially the comfortable beds and good quality linens, making stays enjoyable.
Space and room size have mixed feedback. Many reviews laud the rooms as "spacious," "large," and "comfortable," suggesting that certain room types offer ample space for guests. However, numerous comments also point out that other rooms are constrained in size with descriptions such as "very small," "tiny," and "cramped." This has posed difficulties for some guests, particularly those with multiple suitcases or who expect more movement space.
Facilities within the room, such as air conditioners and the inclusion of amenities like electric sandwich presses, add to the comfort, although the functionality of some elements such as Wi-Fi and soundproofing can be inconsistent. Several guests cited issues with poor room design, such as low water pressure in showers, bad smells from bathroom drains and insufficient sound insulation, particularly in connected rooms.
Despite these mixed outcomes regarding room size and layout, the hotel staff receives praise for their friendliness and attentiveness. Guests who received room upgrades, enjoyed picturesque views or had access to connecting rooms noted these as positive experiences.
Overall, while Hotel Laghetto Estação is praised for its cleanliness, modernity and comfort, potential guests might want to consider room size according to their space needs and ensure proper reservation to avoid the smaller, less roomy options.
Hotel Laghetto Estação receives numerous praises for its beds, which are described as very comfortable, clean and new. Many guests highlight the excellent bed linens and pillows, noting that the bedding is white, fragrant and cozy. The spaciousness and cleanliness of the rooms also contribute to a positive experience with the beds often being a focal point of comfort for travelers. Some rooms have king-size beds, which, while occasionally noted as barely fitting the space, add to the luxurious feel. The mattresses and bedding consistently receive high marks with many describing their stays as very pleasant and restful due to the excellent sleeping conditions. Despite a few mentions of beds being less comfortable or joined awkwardly, the overwhelming sentiment is that the beds are a standout feature at Hotel Laghetto Estação, ensuring guests can enjoy a good night’s sleep.
Hotel Laghetto Estação stands out for its exceptional cleanliness, consistently receiving praise from guests for its pristine condition. Reviews frequently mention the hotel's clean and organized rooms with particular emphasis on the quality and freshness of the towels and linens. The accommodations are described as both clean and comfortable with new rooms adding to the positive experience. The hotel's general maintenance and hygiene are repeatedly highlighted as impeccable and many guests note the pleasant smell permeating the premises.
The staff at Hotel Laghetto Estação also receive commendations for their attentiveness and friendliness, further enhancing the clean and welcoming atmosphere. Guests appreciate the hotel's well-kept facilities and the cleanliness of common areas like bathrooms and showers. Despite a few minor issues, such as occasional small rooms or specific cleaning oversights, the overall consensus is that the hotel meets and often exceeds cleanliness expectations, contributing to a comfortable and pleasant stay for its visitors.
The staff at Hotel Laghetto Estação consistently receives high praise for their exceptional customer service. Many reviews highlight the team's empathy, friendliness and attentiveness with specific mentions of the front desk, housekeeping and valet services. Guests frequently describe the staff as polite, professional and always willing to assist. Several staff members, including those named Milena, Fernanda, Daiane and Juci, are singled out for their outstanding contributions. Visitors appreciate the prompt, courteous service provided throughout their stay and note the positive and welcoming atmosphere created by the employees. Overall, the staff's dedication to ensuring guest satisfaction appears to be a standout feature of this hotel.
Hotel Laghetto Estação offers guests a generally positive experience regarding its Wi-Fi services. Many reviews highlight the Wi-Fi as good, stable and reliable, ensuring comfort and entertainment. Guests have also noted that the Wi-Fi connection was excellent in the rooms, which played a significant role in their overall satisfaction. Words like fast and decent further contribute to the overall positive impression.
However, there were some mentions of the Wi-Fi being somewhat slow or going off frequently for a few users. Despite these occasional issues, the majority of feedback suggests that the Wi-Fi quality is largely satisfactory, adding to the good cost-benefit ratio and the clean and well-maintained rooms of the hotel. Overall, the Wi-Fi at Hotel Laghetto Estação is a strong point for most visitors, enhancing their stay.
Hotel Laghetto Estação offers a gym that generally received commendable feedback from guests. Many reviews highlight that the gym is clean, well-organized and well-maintained, boasting modern facilities with various equipment options. Guests found it suitable for short stays and noted the gym exceeded expectations, often describing it as great or impressive.
However, some feedback indicates that the gym could benefit from improvements. A few guests mentioned that the gym is basic and not well-equipped with specific comments regarding the need for better maintenance and improvements such as a water filter. Despite these minor drawbacks, the gym's positives — its cleanliness organization and variety of equipment — are frequently praised, contributing to an overall positive impression of the fitness facilities at Hotel Laghetto Estação.
Hotel Laghetto Estação appears to offer a generally positive experience regarding parking, though there are some mixed reviews. Many guests found the valet service to be very efficient and appreciated the security and ease of parking. The valet service was often described as accurate and worth the additional fee. The parking lot itself is clean organized and guests found it easy to request their cars.
However, the parking is not included in the room rate and is considered a bit pricey with a daily fee of 35 reais. Some guests felt that this fee did not justify the service, citing the small and sometimes crowded parking lot. Several reviews mentioned that the parking spaces can be limited, especially during busy times and there were remarks about the garage being narrow.
Despite the higher cost, the overall quality of accommodation and the service provided by the hotel staff received high praise with guests noting that everything was clean, new and modern. However, there were mentions of the absence of complimentary parking being a downside and some guests felt that the parking fee should have been included in the hotel rate or at least reduced.
Hotel Laghetto Estação is highly recommended for family stays, offering excellent options for accommodations that cater to families of various sizes. Guests positively note the hotel's family-friendly environment with super luxury family rooms available that comfortably accommodate both small and extended families.
The lobby is frequently described as ideal for family gatherings and the internal configuration and spaciousness of the family rooms are particularly praised. Families have access to connected rooms at no additional cost, making it easier for large groups to stay together without sacrificing comfort.
The hotel’s quiet atmosphere further enhances the family experience, providing a peaceful retreat. Convenience is also a significant aspect, as the hotel is located close to activities suitable for families. Guests mention the accessibility of the facilities, ensuring that all family members, including children, have a comfortable and enjoyable stay.
Overall, the feedback from families is overwhelmingly positive, citing everything they needed for an excellent vacation experience. Despite one negative remark regarding interaction with the sales manager, the majority of families found their stay pleasant and fulfilling.
For those traveling to Bento Gonçalves on business, Hotel Laghetto Estação comes highly recommended. This executive style hotel caters to conventions and business trips, offering a business-friendly environment and great options for business travelers. The facilities are suitable for work trips, providing good business-friendly services and a beautiful, clean conference room perfect for hosting events or meetings.
While the breakfast received some criticism for its lack of variety, the overall atmosphere of the hotel is commended for its business focus. The rooms, although noted to be small, are generally clean and divided appropriately for privacy and utility. However, some reviews mentioned that the business category rooms could improve on lighting for working areas.
On a less positive note, there have been instances where guests experienced issues with invoice issuance at check-out, causing inconvenience in expense reporting for business purposes.
Overall, Hotel Laghetto Estação offers an efficient and suitable environment for corporate travelers, making it a good choice for business in Bento Gonçalves.
Hotel Laghetto Estação boasts a location that is highly accessible, making it a convenient option for travelers with disabilities. Guests frequently mentioned the premises as easily accessible with specific accommodations tailored for those with disabilities. The hotel's wheelchair-accessible rooms are particularly appreciated for their ample space, designed to cater to a variety of needs.
While most reviews were positive, a few guests noted minor accessibility issues. There was mention of a bathroom with a small sink placed low in a corner, lacking a countertop, which might require some adjustments for optimal usability. Additionally, protection in the shower was noted, though it was mentioned that the whole bathroom can get wet.
Overall, Hotel Laghetto Estação offers a welcoming and accessible environment, ideal for visitors exploring the nearby attractions such as Vale dos Vinhedos, although some minor improvements could enhance the experience even further.
Hotel Laghetto Estação offers a luxurious stay with its modern and comfortable accommodations. The hotel is relatively new, ensuring guests enjoy all the benefits of up-to-date facilities. Luxury is a consistent theme, evident in the high-end amenities and overall design of the property. Guests can indulge in a luxurious breakfast featuring a wide variety of options. The accommodations include features like bathtubs, adding an extra touch of comfort to the experience. Despite small issues such as slippery treadmills in the gym, the cleanliness and overall quality of the hotel make it a top choice for those seeking a luxurious and modern stay.
Hotel Laghetto Estação is noted for its dog-friendly and pet-friendly facilities, making it a suitable choice for guests who wish to travel with their furry companions. The hotel accepts pets and provides a welcoming environment for them. Several reviews highlight the pleasure of being able to include pets in the travel experience. However, it is important to be aware of the extra fees charged for pets, as a few guests mentioned these charges were not always clearly communicated upfront. Despite the additional costs, the overall sentiment leans positively towards the hotel's pet accommodations.
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Location
Guests appreciate the central and well-connected location, which allows for quick commutes to both the city center and outlying areas. Despite some comments about limited pedestrian-friendly activities, the overall sentiment highlights the benefit of its proximity to the main entrance of the city, ensuring that most places of interest are just a short drive or walk away. Furthermore, the area is described as safe and pleasant with amenities like pharmacies, markets and churches in close vicinity.
In addition to its prime location, the hotel scores high for its modern facilities, cleanliness and excellent customer service. Most guests found the nearby dining options to be plentiful and enjoyed the tranquil atmosphere of the neighborhood. For those focused on comfort and accessibility while exploring Bento Gonçalves, Hotel Laghetto Estação stands out as an ideal choice.
Breakfast
Despite the generally favorable impressions, some guests noted areas for improvement. For instance, some found the pastries to be more attractive than tasty and a few mentioned that the quality of the bread could be better. There's also feedback about the breakfast being somewhat unbalanced, crowded and lacking in options for those with dietary restrictions like lactose-free or sugar-free items.
Some felt that while the breakfast was varied, the overall quality didn't always meet expectations with occasional comments about stale or dry items like cakes and bread. A few guests mentioned issues such as delays in replenishing items during peak times and found the breakfast space to be crowded.
Notwithstanding these minor critiques, the consensus leans heavily towards a positive experience, underscored by the breakfast's generous variety, good value for money and the pleasure of enjoying it in a comfortable and suitable dining environment. Hotel Laghetto Estação's breakfast continues to be a beloved feature among its offerings, contributing significantly to a pleasant stay.
Dinner
Rooms
Space and room size have mixed feedback. Many reviews laud the rooms as "spacious," "large," and "comfortable," suggesting that certain room types offer ample space for guests. However, numerous comments also point out that other rooms are constrained in size with descriptions such as "very small," "tiny," and "cramped." This has posed difficulties for some guests, particularly those with multiple suitcases or who expect more movement space.
Facilities within the room, such as air conditioners and the inclusion of amenities like electric sandwich presses, add to the comfort, although the functionality of some elements such as Wi-Fi and soundproofing can be inconsistent. Several guests cited issues with poor room design, such as low water pressure in showers, bad smells from bathroom drains and insufficient sound insulation, particularly in connected rooms.
Despite these mixed outcomes regarding room size and layout, the hotel staff receives praise for their friendliness and attentiveness. Guests who received room upgrades, enjoyed picturesque views or had access to connecting rooms noted these as positive experiences.
Overall, while Hotel Laghetto Estação is praised for its cleanliness, modernity and comfort, potential guests might want to consider room size according to their space needs and ensure proper reservation to avoid the smaller, less roomy options.
Beds
Cleanliness
The staff at Hotel Laghetto Estação also receive commendations for their attentiveness and friendliness, further enhancing the clean and welcoming atmosphere. Guests appreciate the hotel's well-kept facilities and the cleanliness of common areas like bathrooms and showers. Despite a few minor issues, such as occasional small rooms or specific cleaning oversights, the overall consensus is that the hotel meets and often exceeds cleanliness expectations, contributing to a comfortable and pleasant stay for its visitors.
Staff
Wi-Fi
However, there were some mentions of the Wi-Fi being somewhat slow or going off frequently for a few users. Despite these occasional issues, the majority of feedback suggests that the Wi-Fi quality is largely satisfactory, adding to the good cost-benefit ratio and the clean and well-maintained rooms of the hotel. Overall, the Wi-Fi at Hotel Laghetto Estação is a strong point for most visitors, enhancing their stay.
Gym
However, some feedback indicates that the gym could benefit from improvements. A few guests mentioned that the gym is basic and not well-equipped with specific comments regarding the need for better maintenance and improvements such as a water filter. Despite these minor drawbacks, the gym's positives — its cleanliness organization and variety of equipment — are frequently praised, contributing to an overall positive impression of the fitness facilities at Hotel Laghetto Estação.
Parking
However, the parking is not included in the room rate and is considered a bit pricey with a daily fee of 35 reais. Some guests felt that this fee did not justify the service, citing the small and sometimes crowded parking lot. Several reviews mentioned that the parking spaces can be limited, especially during busy times and there were remarks about the garage being narrow.
Despite the higher cost, the overall quality of accommodation and the service provided by the hotel staff received high praise with guests noting that everything was clean, new and modern. However, there were mentions of the absence of complimentary parking being a downside and some guests felt that the parking fee should have been included in the hotel rate or at least reduced.
Family
The lobby is frequently described as ideal for family gatherings and the internal configuration and spaciousness of the family rooms are particularly praised. Families have access to connected rooms at no additional cost, making it easier for large groups to stay together without sacrificing comfort.
The hotel’s quiet atmosphere further enhances the family experience, providing a peaceful retreat. Convenience is also a significant aspect, as the hotel is located close to activities suitable for families. Guests mention the accessibility of the facilities, ensuring that all family members, including children, have a comfortable and enjoyable stay.
Overall, the feedback from families is overwhelmingly positive, citing everything they needed for an excellent vacation experience. Despite one negative remark regarding interaction with the sales manager, the majority of families found their stay pleasant and fulfilling.
Business
While the breakfast received some criticism for its lack of variety, the overall atmosphere of the hotel is commended for its business focus. The rooms, although noted to be small, are generally clean and divided appropriately for privacy and utility. However, some reviews mentioned that the business category rooms could improve on lighting for working areas.
On a less positive note, there have been instances where guests experienced issues with invoice issuance at check-out, causing inconvenience in expense reporting for business purposes.
Overall, Hotel Laghetto Estação offers an efficient and suitable environment for corporate travelers, making it a good choice for business in Bento Gonçalves.
Accessible
While most reviews were positive, a few guests noted minor accessibility issues. There was mention of a bathroom with a small sink placed low in a corner, lacking a countertop, which might require some adjustments for optimal usability. Additionally, protection in the shower was noted, though it was mentioned that the whole bathroom can get wet.
Overall, Hotel Laghetto Estação offers a welcoming and accessible environment, ideal for visitors exploring the nearby attractions such as Vale dos Vinhedos, although some minor improvements could enhance the experience even further.
Luxury
Dog Friendly
No, Hotel Laghetto Estação doesn't have any pool.
No, a spa isn't available at Hotel Laghetto Estação.
Yes, Hotel Laghetto Estação welcomes dogs.
Yes, parking facilities are available at Hotel Laghetto Estação.
Yes, Hotel Laghetto Estação has a gym.
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