Holiday Inn Express Philadelphia NE-Bensalem by IHG
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Summary of reviewsThe Holiday Inn Express Philadelphia NE-Bensalem by IHG is widely appreciated for its convenient location, friendly staff, and satisfying breakfast experience. Guests praise the hotel's strategic position near major highways, providing easy access to shopping centers, restaurants, and local attractions such as Sesame Place. The location is enhanced by a smooth check-in process, helpful staff, and ample parking options, making it an ideal choice for travelers.
The breakfast offerings receive high marks for their variety and freshness, accommodating different dietary preferences with options like turkey sausage and egg omelettes. Guests enjoy the complimentary hot breakfast in a clean and pleasant dining area, although there is room for improvement with certain packaged items.
Rooms are recognized for their spaciousness and comfort, with most guests finding the beds clean and soft. However, the bed size being full rather than queen could be noteworthy for some visitors. While many guests appreciate the cleanliness, there are mixed reviews with some encountering less favorable conditions, such as unclean bathrooms or unpleasant odors. Improvements in cleanliness could enhance the guest experience.
The staff's professional and welcoming demeanor substantially contributes to a positive stay, with front desk personnel often described as amazing, facilitating easy check-in and check-out. Despite occasional feedback for more smiles, the staff's attentiveness and warm reception, especially during breakfast, are pivotal in creating a hospitable atmosphere.
Overall, the Holiday Inn Express Philadelphia NE-Bensalem by IHG offers a convenient and comfortable stay, complemented by friendly staff and a varied breakfast selection. While improvements in cleanliness and bed size could enhance the experience, the general sentiment is favorable.
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The breakfast offerings receive high marks for their variety and freshness, accommodating different dietary preferences with options like turkey sausage and egg omelettes. Guests enjoy the complimentary hot breakfast in a clean and pleasant dining area, although there is room for improvement with certain packaged items.
Rooms are recognized for their spaciousness and comfort, with most guests finding the beds clean and soft. However, the bed size being full rather than queen could be noteworthy for some visitors. While many guests appreciate the cleanliness, there are mixed reviews with some encountering less favorable conditions, such as unclean bathrooms or unpleasant odors. Improvements in cleanliness could enhance the guest experience.
The staff's professional and welcoming demeanor substantially contributes to a positive stay, with front desk personnel often described as amazing, facilitating easy check-in and check-out. Despite occasional feedback for more smiles, the staff's attentiveness and warm reception, especially during breakfast, are pivotal in creating a hospitable atmosphere.
Overall, the Holiday Inn Express Philadelphia NE-Bensalem by IHG offers a convenient and comfortable stay, complemented by friendly staff and a varied breakfast selection. While improvements in cleanliness and bed size could enhance the experience, the general sentiment is favorable.
Business Hotel
This Holiday Inn Express location provides free WiFi and complimentary breakfast, which are standard brand offerings that meet the basic needs of business travelers.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Golf Courses
Hotel for Honeymoon
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
The Holiday Inn Express Philadelphia NE-Bensalem offers a strategically convenient location praised by guests. Situated near major highways, it provides easy access to a variety of stores, entertainment options, and restaurants, making it ideal for travelers looking to explore the area. The hotel's proximity to Dunkin, shopping centers, and essential routes ensures guests can effortlessly navigate their surroundings. Those visiting nearby attractions such as Sesame Place or attending local colleges find the location particularly advantageous. The hotel is also commended for easy check-in, helpful staff, cleanliness, and ample parking options, adding to the convenience of its location.
At the Holiday Inn Express Philadelphia NE-Bensalem by IHG, guests frequently commend the breakfast experience. Many have described it as good, great, and even perfect, highlighting the abundance of options available. The breakfast spread stands out for its freshness and variety, ensuring that guests find something to suit their tastes, including dietary preferences such as keto options with turkey sausage and egg omelettes. The dining area is noted for being clean and pleasant, adding to the positive start of the day. While some mention that the quality of certain items like packaged eggs and sausages could be improved, the overall impression is considerably favorable. Guests also appreciate the hot breakfast options and the complimentary nature of the meal, contributing to a satisfying stay experience at the hotel.
The rooms at the Holiday Inn Express Philadelphia NE-Bensalem offer a mix of experiences for guests. Many visitors appreciated the spaciousness of the rooms and found the beds to be comfortable. The convenient location of the hotel is also noted for its accessibility. Cleanliness, however, seems to be inconsistent, with some guests encountering clean environments while others reported issues such as uncleanliness, unpleasant odors, and even pests. The bed size being full instead of queen is also mentioned as a detail for those expecting larger beds. Overall, while there are positive aspects regarding space and comfort, cleanliness appears to vary.
At the Holiday Inn Express Philadelphia NE-Bensalem by IHG, guests often highlight the comfort of the beds, with many describing them as clean and soft. The hotel provides full-size beds rather than queens, which some guests might find relevant to their preferences. While the majority find the beds to be comfortable and complemented by nice pillows, there are a few remarks about some beds being hard or not very comfortable. Despite these mixed opinions, the overall sentiment leans towards a restful sleep experience. The spacious rooms, coupled with amenities like a useful fridge, contribute positively to the stay, though enhancements in towel quality could further elevate guest satisfaction.
Holiday Inn Express Philadelphia NE-Bensalem by IHG receives mixed reviews on cleanliness, with a number of guests praising the overall standard of hygiene. Many visitors have found the rooms clean, comfortable, and well-maintained, with some mentioning modern touches and nice sheets. Public areas and the grounds around the hotel are also noted for their cleanliness. Guests have appreciated the spacious accommodations and found the hotel conveniently located for their needs. However, some reviews highlight issues such as rooms not meeting their cleanliness expectations, with specific complaints about unclean bathrooms, unvacuumed floors, and dirty carpets. There have been reports of rooms emitting unpleasant odors and some elements, like the bathroom, in need of updating. Overall, while many guests are satisfied with the level of cleanliness, others feel improvements could be made to enhance their stay.
The Holiday Inn Express Philadelphia NE-Bensalem by IHG is noted for its commendable staff, who excel in providing a welcoming and friendly atmosphere for guests. Most visitors highlight the consistently pleasant and friendly demeanor of the staff, emphasizing their attentiveness and professionalism. The front desk personnel, in particular, have been singled out as amazing, contributing to an easy and efficient check-in and check-out process. Guests have also appreciated the warm reception from those handling breakfast, enhancing the overall experience with their great service. While the majority of interactions with the staff are positive, there is occasional feedback suggesting the need for more smiles from the front desk team. Overall, the staff at this hotel are a key element in creating a comfortable and hospitable stay.
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Location
Breakfast
Rooms
Beds
Cleanliness
Staff
Yes, Holiday Inn Express Philadelphia NE-Bensalem by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express Philadelphia NE-Bensalem by IHG.
No, Holiday Inn Express Philadelphia NE-Bensalem by IHG doesn't allow dogs.
No, parking facilities aren't available at Holiday Inn Express Philadelphia NE-Bensalem by IHG.
Yes, Holiday Inn Express Philadelphia NE-Bensalem by IHG has a gym.
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