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Summary of reviewsHotel Cuco in Benidorm is widely appreciated for its central yet tranquil location, allowing guests easy access to Poniente Beach and Benidorm's old town. The balance between accessibility to key sights and a peaceful environment is highly valued with many visitors praising the excellent price-quality ratio. The hotel's modern, clean facilities, varied and delicious breakfast and friendly, professional staff further enhance its appeal.
The breakfast buffet stands out for its high quality and variety, offering an abundant choice in a relaxed atmosphere. Most guests find the breakfast satisfying and commend the inclusion of drinks like wine and beer. Similarly, dinner at the hotel generally receives positive feedback for its quality and varied offerings, though some suggest there is room for improvement in terms of food temperature and variety.
The rooms at Hotel Cuco are generally praised for their modernity, spaciousness and cleanliness. Guests appreciate the functional decor, comfortable beds and well-maintained bathrooms. While some point out minor issues like limited natural light and occasional noise, the overall sentiment is positive towards the accommodations.
Cleanliness is a strong point with the hotel consistently maintaining high standards. Guests note the spotless state of the rooms and common areas, making for a comfortable and hygienic stay.
The staff at Hotel Cuco receive overwhelming praise for their friendliness and attentiveness. Guests appreciate the warm, welcoming ambiance created by the staff, who go out of their way to accommodate special needs and ensure a pleasant experience. This exceptional service significantly enhances the overall guest experience.
The pool facilities receive mixed reviews with many finding them small and in need of updates. The rooftop pool, while offering a lively atmosphere, might not appeal to everyone due to its deep water and shared access with other hotels.
Parking at Hotel Cuco poses challenges with a €15 per day fee and limited convenient spots. The parking lot is a few streets away, sometimes filled up, making street parking a less desirable alternative.
Families find the hotel particularly welcoming with clean facilities and friendly staff who engage positively with children. The proximity to the beach adds to the family-friendly experience, although some guests suggest that rooms with balconies could enhance comfort.
While the beds receive mixed reviews with some guests noting issues with mattress quality and comfort, addressing these concerns could significantly uplift the overall guest satisfaction.
In conclusion, Hotel Cuco is well-regarded for its excellent location, cleanliness and exceptional staff service, making it a solid choice for those visiting Benidorm. Improvements in certain areas like bed quality and parking could further enhance the guest experience. Show more
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Categories
Cheap Hotel
Located in Benidorm, Hotel Cuco offers affordable accommodation. It is situated in a central location, close to local attractions and amenities, making it a practical choice for budget-conscious travelers.
3-Star Hotel
This hotel is centrally located and provides excellent service. It is a great option for travelers seeking comfort and convenience.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Parking
Accessible Hotel
Hotel with Outdoor Pool
Room Types
Basic Double Room Individual Use The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has parquet floors, heating, a flat-screen TV and an inner courtyard view.
Basic Double Room (1 Adult + 1 Child) The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. This double room has parquet floors, heating, a flat-screen TV and an inner courtyard view.
Basic Double Room (2 Adults)The double room features air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer.
Superior Double Room Individual UseThe double room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom featuring a walk-in shower. The unit offers 2 beds.
Superior Double Room (1 Adult + 1 Child)The double room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Superior Double Room (2 Adults)The double room offers air conditioning, a wardrobe, a balcony with city views as well as a private bathroom boasting a walk-in shower. The unit has 2 beds.
Junior Suite (1 Adult + 1 Child)The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with pool views, this suite also offers a wardrobe and a flat-screen TV. The unit offers 3 beds.
Junior Suite (1 Adult + 2 Children)The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with pool views, this suite also features a wardrobe and a flat-screen TV. The unit has 3 beds.
Junior Suite (2 Adults)The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with pool views, this suite also offers a wardrobe and a flat-screen TV. The unit has 3 beds.
Junior Suite (2 Adults + 1 Child)The air-conditioned suite has 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Boasting a balcony with pool views, this suite also features a wardrobe and a flat-screen TV. The unit has 3 beds.
Junior Suite (2 Adults + 2 Children)The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with pool views, this suite also offers a wardrobe and a flat-screen TV. The unit offers 3 beds.
Junior Suite (3 Adults)The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with pool views, this suite also provides a wardrobe and a flat-screen TV. The unit offers 3 beds.
Junior Suite (3 Adults + 1 Child)The air-conditioned suite features 1 bedroom and 1 bathroom with a walk-in shower and a hairdryer. Featuring a balcony with pool views, this suite also offers a wardrobe and a flat-screen TV. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Cuco enjoys a central location in Benidorm, making it conveniently close to both the beach and the city center. Guests frequently commend its proximity to Poniente Beach and the charming old town of Benidorm, both reachable with a short walk. The tranquil surroundings offer a welcome respite from the hustle and bustle of the busier new town areas, while still providing easy access to various attractions, bars and restaurants.
The hotel is particularly praised for its excellent price-quality ratio, adding value with a varied and delicious breakfast, friendly and professional staff and modern, clean facilities. Its location also stands out for those attending events like the Low Festival due to its convenient proximity.
Although the beach is within walking distance, some guests note that it can be a bit far for families with small children or those who prefer to be right on the beachfront. However, most find the trade-off worthwhile for the quieter, residential feel of the area.
Overall, Hotel Cuco's location garners high marks for balancing accessibility to key sites with a peaceful environment, making it an appealing choice for travelers looking to explore Benidorm's diverse offerings.
Breakfast
Hotel Cuco’s breakfast offerings receive high praise from guests with many highlighting the overall quality and variety. The breakfast buffet is frequently described as very good with an excellent value and a wide selection of options. Guests appreciate the abundant choice and the all-you-can-eat nature of the buffet. Many reviews note the breakfast as lovely, very complete and highlighting both its quantity and quality.
The breakfast is commended for being quite good in terms of variety and the inclusion of drinks, such as wine and beer, is an added bonus for some. The friendly staff and the relaxed atmosphere where guests are not rushed to finish their meals are also mentioned positively.
However, there are mixed reviews about certain aspects. Some guests lament the lack of fresh orange juice and the occasional rapid clearing of breakfast items right at closing time. A few have mentioned that the breakfast, although varied, could sometimes lack in quality, pointing out specific issues such as the use of powdered juice and cold or unappetising dishes.
Overall, the breakfast at Hotel Cuco is widely appreciated for its variety and value, making it a solid choice for guests seeking a hearty start to their day.
Dinner
Guests at Hotel Cuco have shared mixed impressions regarding their dining experiences, highlighting both positive and negative aspects. Many guests found the buffet to offer a diverse and comprehensive selection for breakfast, lunch and dinner with words like delicious, awesome and spectacular frequently mentioned. The quality and variety of the food were appreciated by several visitors with some noting that the meals were good for the price and performance ratio.
However, there were also some criticisms. A few guests described the buffet as lacking in variety and mentioned that the food was sometimes cold. Some reviews pointed out that the dinner options in particular were limited and occasionally disappointing. Despite these occasional drawbacks, the overall sentiment leans towards a generally positive dining experience at Hotel Cuco, especially in terms of breakfast and the quality and variety of the food available.
Rooms
Hotel Cuco offers a mix of experiences when it comes to its rooms, though it generally receives praise for comfort and modernity. Many guests appreciated the spaciousness and cleanliness of the rooms, noting that the decor was modern and functional. The bathrooms also received positive remarks for being spacious and comfortable, ensuring a pleasant and safe experience in the shower.
Guests highlighted that the rooms are well-furnished and equipped with air conditioning, which keeps them comfortable and conducive to a good night’s sleep. The hotel’s rooms, including the entrance areas, are maintained in great condition and feature a pleasant design that many found appealing and cozy.
However, not all feedback was glowing. Some guests pointed out that certain rooms were small, especially those facing an interior courtyard or technical shaft, which could result in a lack of natural light and undesirable views. Issues with soundproofing were mentioned, as well as occasional musty smells and limited wardrobe space. Despite these drawbacks, the overall consensus leans towards satisfaction with the spacious, modern and comfortable accommodations at Hotel Cuco.
Beds
Guests have mixed opinions about the beds at Hotel Cuco. Some visitors found the beds to be comfortable and appreciated the bedding, highlighting the overall comfort of the sleeping arrangements in certain rooms. However, many guests noted issues with the condition and quality of the beds and mattresses. Complaints included hard and sunken mattresses, protruding springs and separate beds instead of doubles. Several reviewers mentioned discomfort due to very thin pillows and hard beds with some guests experiencing back and neck pain as a result. The condition of several beds was described as worn-out or secondhand with some mattresses being old and requiring an upgrade. Despite these mixed experiences, the feedback suggests that improving the bed quality could significantly enhance guest satisfaction at Hotel Cuco.
Cleanliness
Hotel Cuco enjoys a reputation for maintaining high standards of cleanliness. Many guests noted that the rooms and overall hotel environment are very clean and well-maintained. The hotel's efforts in ensuring cleanliness and efficiency appear to be commendable with several reviews highlighting the impeccable state of the rooms and common areas.
Guests particularly appreciated the cleanliness and spaciousness of the bathrooms with some describing the shower as very comfortable and safe. The air conditioning in rooms also added to the overall comfort, assisting with making sleep more enjoyable.
The tranquil location of the hotel coupled with its cleanliness contributed to a pleasant and restful stay. Visitors often mentioned that everything was tidy and in order upon their arrival, enhancing their initial impressions.
However, there were a few instances where guests felt the cleanliness could have been better. Minimal cleaning efforts, such as just changing towels and making the bed, were pointed out and some specific issues like a bathroom being dirty at check-in or a cleaning oversight were also mentioned. Despite these isolated cases, the general consensus remains positive on the hotel's commitment to cleanliness.
Hotel Cuco stands out for its clean and comfortable environment, making it a recommendable option for travelers who prioritize hygiene and order during their stays.
Staff
Hotel Cuco is overwhelmingly praised for its exceptional staff, who consistently receive high marks for their friendliness, attentiveness and exemplary treatment of guests. Many reviews highlight the warm and welcoming nature of the hotel employees, making visitors feel at home from the moment they arrive. The reception team, particularly individuals like Isreal, is frequently mentioned for their kindness and efficiency, ensuring a smooth and pleasant check-in experience.
Guests also appreciated the hotel's attention to detail, especially regarding special needs such as food allergies. Several reviewers noted that the staff went out of their way to accommodate and ensure a comfortable stay for all guests. The personal touch and understanding extended throughout the staff's interactions were widely recognized and appreciated.
Breakfast and buffet offerings stand out as highlights in many reviews, often mentioned alongside the staff's attentive service. The combination of excellent food and a pleasant atmosphere contributes significantly to the overall positive experience at Hotel Cuco.
Despite the overwhelmingly positive reviews, a few guests felt that some staff members did not meet the expected standard of hospitality. However, these instances appear to be exceptions rather than the norm.
In summary, Hotel Cuco's staff significantly enhances the guest experience through their friendliness, helpfulness and dedication. This consistent level of service, combined with good facilities and food, makes for a memorable stay for most visitors.
Pool
The pool facilities at Hotel Cuco have received mixed feedback from guests. Many reviews highlight the pools as being notably small with some describing them as tiny or even comparable to a bathtub in size. Guests also mention that both the rooftop pool and downstairs pool could benefit from updates with issues like green algae and general dirtiness being pointed out.
Moreover, the rooftop pool is frequently cited as a popular spot for foreign guests eager to party, which may be a plus or a minus depending on one's preference for a lively atmosphere. It's worth noting that the pool is also very deep, so caution is advised when entering. Shading is common around the pool area, providing some respite from the sun but also limiting the spots for sunbathing.
Accessibility is another point of concern, as the pool is located outside the hotel and across the road with access shared among multiple hotels. This shared access gives off an impression of inadequacy and could result in the pool becoming crowded.
Despite these drawbacks, a few guests have mentioned that the pool serves its purpose and can still provide a refreshing break from the heat. However, potential visitors should manage expectations regarding the pool size and condition before booking their stay.
Parking
Hotel Cuco offers a parking lot to its guests, priced at €15 per day. However, the parking is not directly at the hotel but a few streets away, which some find inconvenient. The parking situation around the hotel can be quite challenging; street parking is extremely limited and often reserved for residents. Guests frequently note that finding a spot feels like a stroke of luck. On occasion, the hotel’s designated lot is full, forcing guests to park at a distance or in less desirable areas, some of which are described as rundown and dirty.
Additionally, the hotel’s arrival zone can be crowded with long-term parkers, which is not actively managed by the hotel. The entrance to the parking lot itself is reported to be narrow, adding to the difficulties. While some guests find the €15 daily fee a steep price given these conditions, there are alternative options such as nearby blue zone parking, albeit still limited. In summary, parking at Hotel Cuco can be a significant inconvenience with limited availability and a fee that some guests feel is not justified by the experience.
Family
Hotel Cuco is widely praised for its family-friendly atmosphere and excellent facilities. Guests frequently highlight the hotel's close proximity to the beach, just a brief five-minute walk away. The facilities are described as very clean and new, contributing to a pleasant and well-maintained environment.
The staff at Hotel Cuco receive glowing commendations for their friendliness and attentiveness. From receptionists like Belinda to waitstaff such as Thais, employees across the board are noted for their warm and helpful demeanor. This hospitality extends to interactions with children, making families feel particularly welcome.
While the hotel excels in many areas, one note of improvement is the need for rooms with balconies, which some guests find necessary for a comfortable stay with children. Despite this, the overall sentiment is highly positive and families report having an enjoyable time with their kids at this accommodating and inviting hotel.
Yes, Hotel Cuco has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Cuco.
No, Hotel Cuco doesn't allow dogs.
Yes, parking facilities are available at Hotel Cuco.