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Summary of reviewsJoy 5 Hotel & SPA offers a serene and picturesque setting on the banks of the Danube River surrounded by a tranquil park, making it an ideal escape for those looking to relax away from the city center. Despite its slightly secluded location, guests find it convenient with easy access to public transport and nearby attractions, making it suitable for both leisure and business travelers.
The breakfast at Joy 5 receives high accolades for its diverse and delicious offerings with guests enjoying a hearty meal that sets a positive tone for the day. The breakfast room, which offers stunning views of the Danube, enhances the overall dining experience. Even though the hotel does not provide lunch or dinner, the highly-praised breakfast compensates for this gap, making it a memorable part of the stay.
Rooms are modern, tastefully designed and exceptionally clean, providing a comfortable and cozy environment. Guests frequently mention the stunning river views from their windows, well-equipped amenities such as coffee machines and minibars and the overall cleanliness maintained by diligent housekeeping staff. Despite some comments on the minimalistic design and occasional noise issues, the rooms' comfort and aesthetic appeal make for a highly satisfactory stay.
The spa, though small, is noted for its cleanliness and relaxing ambiance, offering features like a jacuzzi, sauna and whirlpool bath. The option to reserve the spa for private use is a unique perk that adds an exclusive touch to the guests’ experience.
The staff at Joy 5 are consistently praised for their warmth, friendliness and professionalism, enhancing the welcoming atmosphere of the hotel. Particular staff members are often mentioned by name, emphasizing the personal touch and exceptional service provided.
Families find the hotel accommodating with spacious rooms and activities like feeding ducks and swans, although some noise issues might be disruptive for those with young children. The comfort of the beds is a common highlight among guests with many appreciating the luxurious mattresses and restful sleep they provide.
Joy 5 Hotel & SPA maintains high standards befitting its four-star rating, offering a clean, stylish and modern environment that meets the expectations for luxury and comfort. The overarching consensus from guests is that despite a few minor shortcomings, the hotel delivers an excellent experience with its striking location, delightful breakfast, clean and comfortable rooms and standout service, making it a highly recommended destination in Belgrade. Show more
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Categories
Hotel with Spa
Offers family rooms, a spa, and is located by the river with a park, providing a serene environment. Guests appreciate the views and relaxing atmosphere.
Hotel with Free Wi-Fi
Joy 5 Hotel & SPA provides free Wi-Fi for guests. It also features spa facilities for relaxation.
Family Friendly Hotel
Romantic Hotel
Business Hotel
4-Star Hotel
Room Types
Double or Twin Room with Free Spa AccessFeaturing free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views.
Standard Triple Room with Free Spa AccessOffering free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
One-Bedroom ApartmentThis apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. The air-conditioned apartment offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit has 2 beds.
Family RoomFeaturing free toiletries, this family room includes a private bathroom with a walk-in shower, a hairdryer and slippers. This family room is air-conditioned and has a flat-screen TV with cable channels, soundproof walls, a minibar and a tea and coffee maker.
Double or Twin Room with River ViewOffering free toiletries, this twin/double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as river views.
Triple Room with River ViewOffering free toiletries, this triple room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The air-conditioned triple room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as river views. The unit offers 2 beds.
Apartment with Terrace and River ViewThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a walk-in shower and free toiletries. This apartment features air conditioning, soundproof walls, a flat-screen TV with cable channels and a terrace. The unit offers 2 beds.
Guest Reviews
Location
Joy 5 Hotel & SPA enjoys a remarkable setting right on the banks of the Danube River, surrounded by a vast, tranquil park. Guests frequently praise the peacefulness and beauty of this location, which is ideal for those seeking quiet and relaxation away from the hustle and bustle of the city center. The hotel’s unique position as a floating structure on the river provides stunning views and a serene atmosphere, perfect for morning or evening walks along the water.
Despite being a bit removed from the central parts of Belgrade, the hotel offers convenient access to public transportation and the city center is just a short walk or taxi ride away. Additionally, nearby attractions such as Usce Park, the Usce business area and a shopping center make it a strategic spot for both leisure and business travelers.
Guests also appreciate the hotel's clean and modern design with many rooms offering lovely river views. Although some find the location a bit secluded and challenging to navigate, the hotel's peaceful environment, combined with excellent amenities and service, makes it a highly recommended choice for a restful stay in Belgrade.
Breakfast
The breakfast at Joy 5 Hotel & SPA consistently receives high praise from guests, emphasizing its delicious and varied offerings. Many comments highlight the rich and diverse selection of food available, often described as both plentiful and tasty. Reviewers appreciate the range of options, including standard continental breakfast items like eggs, sausages, ham, cheeses, fruits, pastries and fresh juices. Vegetarians also find several suitable choices.
The breakfast experience is enhanced by the picturesque location with several guests noting the delightful view of the Danube River and the charming breakfast room. The quality of the coffee is frequently mentioned with some guests praising the presence of a barista who prepares delightful coffee specialties. Despite a few remarks about repetitiveness or limited selection, the overall sentiment is that the breakfast is exceptional with many referring to it as one of the best they've had in hotels.
Guests particularly appreciate the hearty and filling nature of the breakfast, which includes varied and delicious dishes that change daily. The breakfast's appeal is further elevated by the inclusion of special touches like an hour of free spa and sauna access.
Even though there are occasional mentions of the breakfast being slightly overpriced or limited in variety, the general consensus is overwhelmingly positive, making the breakfast at Joy 5 Hotel & SPA a standout feature of the guest experience.
Dinner
Joy 5 Hotel & SPA offers a mixed dining experience according to guest feedback. While the hotel boasts a picturesque location by the Danube River, it unfortunately does not have a restaurant offering lunch or dinner, which leaves guests needing to venture approximately a kilometer to the nearest decent eateries. Guests can enjoy breakfast on-site with many praising the deliciousness of the morning meals, although some note that the selection is relatively small for a four-star establishment.
The hotel does provide delicious rakia in the bar and its restaurant, while only operational for breakfast, is described as having excellent local food and a charming, rustic ambiance reminiscent of a country river wooden cottage. Additionally, the restaurant offers excellent views and a pleasing dining experience when open. However, operational hours can be inconsistent with closures reported, including on Wednesday evenings and during early afternoons.
In summary, while the breakfast at Joy 5 Hotel & SPA receives commendations for its taste, the lack of lunch and dinner options on the premises is a drawback, leading guests to seek out alternative dining locations nearby.
Rooms
Joy 5 Hotel & SPA offers a striking collection of modern, beautifully designed rooms that provide guests with a cozy, comfortable and stylish stay. The rooms are noted for their cleanliness with daily tidying ensuring a pristine environment. Many praise the hotel’s spacious accommodations, though some mention that the rooms can be on the smaller side, particularly for larger groups. The decor is often highlighted for its modern aesthetic and tasteful design, creating a welcoming and pleasant atmosphere.
The rooms are well-equipped, featuring comfortable beds—some with memory foam mattress toppers—and amenities such as coffee machines and well-stocked minibars. Many rooms boast spectacular views of the Danube River, which are particularly appreciated by guests. The spaciousness and cleanliness of the rooms are consistent themes, although there are occasional remarks about the lack of storage space and minimalistic design.
Despite the high standard of cleanliness and comfort, a few guests experienced issues with room size and noise levels. The soundproofing could be better with some guests able to hear noises from adjacent rooms or common areas. However, the hotel’s location and the serene river views often mitigate these concerns.
Overall, Joy 5 Hotel & SPA is recognized for its clean, modern and comfortable rooms that provide a delightful stay for travelers seeking a balance of style and functionality.
Beds
The Joy 5 Hotel & SPA is frequently praised for its beds, which are typically described as extremely comfortable and of high quality. Guests often highlight the luxurious mattresses and bedding, noting the comfort and coziness they provide. The size of the beds is generally appreciated, although a few guests found the single beds too small. While the majority of reviews commend the comfort and good support of the mattresses, there are isolated comments mentioning that some beds were too hard or stiff. Despite this, the overall consensus is that the hotel ensures a restful and pleasant sleep experience with its large, comfortable beds and accompanying pillows. The modern design and clean, luxurious features of the bathrooms seem to complement the comfort of the sleeping arrangements, adding to the overall positive impression. The attentive and friendly staff further enhance the stay, making Joy 5 Hotel & SPA a recommended destination for those seeking comfort and relaxation.
Cleanliness
The guest reviews for Joy 5 Hotel & SPA overwhelmingly highlight its exceptional cleanliness and well-maintained environment. Consistently described as very clean and tidy, the hotel ensures that both the establishment and the rooms are kept in immaculate condition. Guests frequently praise the comfortable and pristine rooms, as well as the excellent cleaning service provided, which contributes to a fresh and pleasant atmosphere.
Some reviewers do note minor issues, such as occasional lapses in the thoroughness of cleaning and isolated incidents of dirt and cobwebs. However, these instances are significantly outnumbered by comments on the hotel's overall cleanliness. The surrounding environment and facilities also receive commendations for being clean, modern and well-maintained.
The small spa, noted for being very clean, adds to the relaxing ambiance of the hotel. Despite a few critiques, the majority consensus underscores Joy 5 Hotel & SPA's high standards of hygiene, making it an appealing option for travelers seeking a spotless and comfortable stay.
Staff
Joy 5 Hotel & SPA in Belgrade consistently receives high praise for its exceptional staff. Guests commend the team for their friendliness, helpfulness and professionalism. Visitors frequently mention the warm and welcoming nature of the personnel, highlighting individuals such as Natasha, Philip and Nina for their cheerful and accommodating service. The receptionists are noted for their proficiency and readiness to assist, ensuring guests feel at home.
The consistent positive feedback underscores the staff's readiness to go above and beyond, whether by offering helpful advice, engaging in pleasant conversations or addressing any issues swiftly and professionally. Guests appreciate the hotel's customer-oriented approach with staff members consistently displaying attentiveness and responsiveness.
Additionally, the hotel's atmosphere is enhanced by the diligent and kind-hearted team, many of whom speak English clearly, adding to the seamless experience for international guests. From the barista Dušan providing excellent coffee to the convenient 24-hour reception service, every staff member contributes to a pleasant and memorable stay.
The hotel's high-quality service is accompanied by thoughtful touches like a golf cart to the parking area and a stunning view over the Danube River, making it a highly recommended destination for travelers seeking comfort and exceptional hospitality in Belgrade.
Wi-Fi
Guest reviews of Joy 5 Hotel & SPA indicate that the Wi-Fi at the hotel has generally received positive remarks. Many guests found the internet to be excellent and fast with good coverage throughout the hotel area. The availability of Wi-Fi has been specifically highlighted as a strong point. Despite one comment about the internet being a paid amenity, the overall sentiment leans towards satisfaction with the quality and reliability of the hotel's Wi-Fi service.
Spa
The spa at Joy 5 Hotel & SPA receives mixed yet generally positive feedback from guests who found it to be a relaxing and enjoyable experience. Many highlight the spa’s cleanliness and neat maintenance, contributing to a comfortable and cozy atmosphere. Key features like the jacuzzi, sauna and whirlpool bath are frequently mentioned with guests appreciating their presence, especially in colder weather. The option to reserve the spa for private use, often included in the hotel price, adds to the appeal, offering a more intimate and exclusive experience.
Issues such as the occasional closure of the spa, limited capacity and some minor upkeep problems are noted. Despite these, guests frequently mention the pleasant ambiance, complete with soothing music and appropriate lighting, enhancing their relaxation. Some criticisms include the small size and crowding of the facilities, thin walls and intermittent service issues. Nevertheless, the spa is generally regarded as a nice bonus, enhancing the overall stay at the hotel, making it a place worth considering for those seeking relaxation and wellness during their visit.
Family
Located in a quieter area, Joy 5 Hotel & SPA seems to have mixed reviews regarding its suitability for families with children. On the positive side, the hotel offers family-friendly amenities such as spacious family rooms, luxury family beds and cozy places suited for family relaxation. The rooms are sizable, even with an extra cot and there's a museum of illusions nearby which is a hit with children. Families appreciated the attentive staff, convenient breakfast options and the opportunity to feed ducks and enjoy swans from their windows. Renting scooters for kids also added to the excitement.
However, some guests had complaints about poor soundproofing and noise, which might not be ideal for families with young children. Despite these drawbacks, plenty of guests enjoyed a comfortable family stay with clean accommodations and found the hotel perfect for family vacations. The hotel encompasses a balance between offering family-friendly services and certain limitations that might affect families with very young children.
4 Star
Joy 5 Hotel & SPA is frequently praised for its luxurious appearance and high standard rooms and services, which contribute to its reputation as a high-quality concept hotel. Guests especially appreciate the clean and stylish rooms, modern interior spaces and state-of-the-art amenities, describing the accommodations as luxurious and comfortable. The modern rooms feature stylish furniture and luxurious beds with many reviews highlighting the comprehensive room service and thoughtful staff.
The hotel's riverside location adds to its charm with guests often calling it a true gem and highly recommending it. While some visitors noted that the breakfast offered did not live up to a four-star standard, others found it rich and satisfying. Overall, reviews reflect that Joy 5 Hotel & SPA delivers an excellent four-star experience with many guests deeming it a highly recommended and perfect four-star hotel.
The perceptions of the hotel range from it being a cozy and simple stay that meets four-star standards to an exceptional four-star stay that is well-deserved of its rating. Despite a few mentions of unmet expectations and misleading descriptions, the majority of feedback underscores the high quality, modernity and luxuriousness of the hotel, solidifying its high-class status.
Business
Joy 5 Hotel & SPA emerges as an excellent choice for business travelers seeking comfort and efficiency. Nestled conveniently close to the Usce business area, it offers easy access for those attending business meetings or conferences. Guests have consistently highlighted the hotel's suitability for professional stays, describing it as ideal for business trips.
This business-friendly hotel caters to corporate needs with amenities such as quiet workspaces and comfortable work desks, making it a great place for productivity. The availability of workstations and reliable internet services further enhances its appeal for business travelers. The professional and flexible staff members contribute to an overall efficient reception service, ensuring a seamless experience for guests.
Rooms are described as spotless and well-appointed, perfectly conducive to business stays. Visitors appreciate the hotel's value for money and its prime location, which together make it an ideal choice for those traveling for business purposes. Whether it’s the business-friendly rooms or the professional atmosphere, Joy 5 Hotel & SPA stands out as a commendable option for business professionals.
Romantic
Nestled along the tranquil Danube, Joy 5 Hotel & SPA offers an exceptional setting for a romantic getaway. Celebrated by guests for its serene, peaceful ambiance, the hotel boasts a picturesque backdrop of the river, ideal for romantic walks and meditative relaxation. The luxurious decor and relaxed room aesthetics contribute to a cozy, intimate atmosphere that is perfect for couples looking for a serene escape.
Whether celebrating an anniversary or planning a proposal, the romantic views and soundscapes of nature create a magical, enchanting environment. The hotel's outdoor pool and nearby park further enhance the experience, providing beautiful spots for couples to unwind and enjoy each other's company.
Convenient features such as easy check-in and check-out processes ensure a hassle-free stay, allowing guests to focus entirely on their romantic retreat. With an extraordinary mix of peaceful settings, luxurious views and romantic touches throughout, Joy 5 Hotel & SPA stands out as a top-tier destination for couples visiting Belgrade.
No, Joy 5 Hotel & SPA doesn't have any pool.
Yes, a spa is available at Joy 5 Hotel & SPA.
No, Joy 5 Hotel & SPA doesn't allow dogs.
No, parking facilities aren't available at Joy 5 Hotel & SPA.