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Holiday Inn - Belcamp - Aberdeen Area by IHG

Belcamp , 1326 Policy Drive (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

Info

Summary of reviewsThe Holiday Inn - Belcamp - Aberdeen Area by IHG receives strong praise from guests for its overall accommodation experience. The hotel's rooms are frequently highlighted for their spaciousness, cleanliness, and appealing design, ensuring a comfortable stay. Guests often mention the super comfy beds and a cozy atmosphere, contributing to a restful experience. While a few encountered issues such as a temporary lack of hot water, the hotel demonstrated its commitment to customer service by promptly addressing concerns and offering room upgrades. Additionally, the in-hotel dining options, including delicious burgers at the bar and a varied breakfast spread, enhance the stay.

The hotel staff consistently earns high marks for their exceptional service. Guests appreciate their friendly and welcoming demeanor, with the front desk staff being especially noted for their accommodating nature and treating guests like family. The team's eagerness to please and handle matters effectively contributes to a memorable guest experience. While there are rare instances of a less welcoming arrival process, the prevailing warmth and professionalism throughout the hotel leave a lasting positive impression on visitors.
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Categories

Dog Friendly Hotel

This hotel is pet-friendly.

Accessible Hotel

This hotel is listed as accessible in the database. Specific details about its accessibility features were not available in the provided information.

Hotel with Rooms With Jacuzzi / Hot-tub

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

Indoor Pool

Business Hotel

Hotel with Parking

Hotel with Gym

Hotel with Indoor Pool

Room Types

Standard King Room The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a bath or a shower. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a dressing room. The unit has 1 bed.

Standard Room with Two Queen Beds The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a dressing room. The unit has 2 beds.

King Room - Hearing Accessible - Roll-in Shower The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a dressing room. The unit offers 1 bed.

Standard Room The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a bath or a shower. The unit offers 2 beds.

King Room - Mobility Access/Roll in Shower - Non-Smoking The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 1 bed.

Standard Queen Room with Two Queen Beds and Tub - Communications Accessible The spacious twin room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The twin room features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a dressing room. The unit offers 2 beds.

King Suite This suite features a infinity pool. The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 2 beds.

Standard King Room with Sofa Bed The spacious double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a walk-in shower and a hairdryer. The double room features tiled floors, a seating area with a flat-screen TV with cable channels, a wardrobe, a safe deposit box, as well as a dressing room. The unit offers 2 beds.

Executive Suite - Non-Smoking A seating area with a flat-screen TV, a desk and a private bathroom are featured in this suite. The unit offers 2 beds.

King Suite with Jacuzzi - Non-Smoking A seating area with a flat-screen TV, a desk and a private bathroom are available in this suite. The unit has 2 beds.

Guest Reviews

8.0

Very Good

Rooms

The Holiday Inn - Belcamp - Aberdeen Area appears to deliver a generally comfortable stay for its guests based on reviews. Many guests have praised the hotel for its spacious and clean rooms. The room design also earned positive feedback for its appeal. Comfort is repeatedly mentioned, particularly highlighting the super comfy beds and overall coziness. Although some guests encountered issues such as a lack of hot water, the hotel's prompt action to address these concerns by offering immediate room upgrades demonstrates its commitment to customer service. In addition to the room amenities, the in-hotel dining options, including delicious burgers at the bar and a varied breakfast spread, have added to the favorable experience. Despite a few comments pointing out some areas needing tender loving care, the overall impression of the rooms is inviting and restful.

Staff

At the Holiday Inn - Belcamp - Aberdeen Area by IHG, guests frequently praise the exceptional performance of the hotel staff. Visitors are consistently impressed by the friendly and welcoming demeanor exhibited by the entire team, with numerous mentions of their ability to handle matters promptly and effectively. Front desk employees are specifically noted for their great service, often described as being very accommodating and treating guests like family. The staff's eagerness to please, combined with their helpful nature, leaves a lasting impression of amazing customer service. Even when faced with challenges, the crew remains apologetic, kind, and attentive, contributing to an overall positive experience. There are isolated instances where the arrival process might feel less welcoming, but these are overshadowed by the prevailing sense of warmth and professionalism throughout the hotel.

Yes, Holiday Inn - Belcamp - Aberdeen Area by IHG has pool(s) that belong to one or more of the following categories: Indoor Pool.

No, a spa isn't available at Holiday Inn - Belcamp - Aberdeen Area by IHG.

Yes, Holiday Inn - Belcamp - Aberdeen Area by IHG welcomes dogs.

Yes, parking facilities are available at Holiday Inn - Belcamp - Aberdeen Area by IHG.

Yes, Holiday Inn - Belcamp - Aberdeen Area by IHG has a gym.

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