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Summary of reviewsSO/ Sofitel Mauritius, located in the serene southern part of Mauritius, provides a tranquil and luxurious escape amidst lush landscapes and pristine beaches. Its peaceful, secluded environment offers guests almost exclusive access to the beach, creating a private and romantic retreat ideal for couples visiting a less touristy part of the island. The hotel's integration into protected nature areas enhances its charm while maintaining its natural beauty.
Breakfast at SO/ Sofitel Mauritius is generally praised for its extensive and diverse buffet, which offers a broad range of options to cater to different tastes. Guests appreciate the attentive service and the hotel’s ability to accommodate special requests, making breakfast a delightful experience. Similarly, dinner receives positive feedback, especially for its themed buffet dinners and memorable New Year's Eve gala. Although there are mixed remarks about food meeting five-star expectations, the overall culinary journey is enhanced by attentive staff and varied menu options.
Room accommodations are highlighted for their spaciousness, modern conveniences, and stunning views of either lush gardens or the seaside. Guests enjoy indulgent features like outdoor bathtubs and terraces, though some mention occasional technical issues and mixed feedback on cleanliness. The breathtaking views and direct garden or beach access are praised, making the stay memorable.
The resort maintains high standards of cleanliness, with commendations for clean and comfortable rooms, well-maintained swimming pool, and beach areas. Although housekeeping consistency has room for improvement, the overall experience is pleasant.
The exceptional staff at SO/ Sofitel Mauritius is perhaps its most notable feature. They are frequently praised for their friendliness, professionalism, and personal touches, which significantly enhance guest experiences. Despite minor service speed issues, the staff’s commitment to guest satisfaction is unwavering.
The spa offers a relaxing experience with a variety of treatments and complimentary facilities like steam rooms and saunas, appreciated for their inviting environment and skilled staff. Similarly, the uniquely shaped 100-meter pool and nearby beach provide stunning aquatic experiences, despite occasional concerns about windiness and water quality.
Families find SO/ Sofitel Mauritius to be accommodating, with engaging kids club activities and thoughtful gestures making stays special for both children and parents. Comfortable beds contribute to a restful stay, although some guests suggest improvements in style for enhanced aesthetics.
Overall, while SO/ Sofitel Mauritius faces occasional criticisms regarding its five-star classification, it remains a charming and refined destination, noted for its natural beauty, excellent service, and memorable experiences that make it an attractive choice for guests seeking a luxurious and secluded getaway. Show more
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Luxury Hotel
Designed by architect Lek Bunnag with interiors by Kenzo Takada, this 5-star boutique resort offers exclusive eco-friendly suites and beach villas. Accommodations feature private gardens and outdoor showers, with some including private pools, emphasizing privacy and unique design.
Beachfront Hotel
Enjoy every water activity imaginable at this private beach of SO Sofitel Mauritius. Located along the southern coast, the beach is just a short walk from the hotel.
Hotel near The Beach
This hotel is near the beach and offers seafood dining options. It combines luxury with a convenient location for beach access.
Hotel for Honeymoon
This utterly idyllic hotel offers Honeymoon Romance specials including romantic dinners, champagne, couple's massage and special gifts to celebrate the most unique honeymoon.
Hotel with Swimming Pool
SO/ Sofitel Mauritius offers a stylish and modern pool area with scenic views. The hotel combines luxury with contemporary design, providing a unique and sophisticated experience.
Children's Pool Private Pool Outdoor Pool
Hotel with Parking
This hotel offers parking facilities. It provides premium bedding and a sports facility, blending convenience with luxury amenities.
EV charging stations
Accessible Hotel
SO/ Sofitel Mauritius provides wheelchair accessibility throughout its grounds and lists wheelchair access as one of its available amenities.
Hotel for Yoga
SO/ Sofitel Mauritius features a pavilion for yoga and Tai Chi sessions within its spa area. Guests can also enjoy yoga sessions in the privacy of their suite, villa, or garden. They offer beach yoga as well.
Hotel with EV Charging Stations
SO/ Sofitel Mauritius is a 5-star resort located on the beach that features an electric vehicle charging station. The hotel offers a range of facilities including outdoor pools, a spa, and multiple restaurants.
Hotel with Outdoor Pool
This hotel is listed as having an outdoor pool in the provided data.
Hotel with Private Pool Rooms
Part of a renowned luxury hotel brand, SO/ Sofitel likely features sophisticated accommodations with private pools, ensuring a stylish and comfortable private pool experience within a full-service hotel environment.
Hotel with Children's Pool
The resort offers an outdoor pool and a children's pool. Some family suites and villas also include private plunge pools, offering exclusive water access for families.
Hotel near Golf Courses
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Room Types
SO King Beach Villa with Private Garden and Plunge pool - Beach FrontThis suite has direct access to the beach and has an ocean view. It has a plunge pool and an outdoor shower in a private garden. It comes equipped with tea-and-coffee-making facilities, a flat-screen TV and complimentary HD movies.
It features a 24-hour butler service, free WiFi and signature MyBed bedding.
It can accommodate up to 2 adults + 1 child under 12 years of age (see policies).
SO King or Twin Suite with Terrace, Patio, Private Garden and Garden ViewThis room features an open air tub in a private garden and a patio including an outdoor shower. It comes equipped with tea-and-coffee-making facilities, a flat-screen TV and complimentary HD movies.
It features complimentary wireless and wired high-speed Internet access, as well as signature MyBed bedding.
It can accommodate up to 2 adults and 1 child under 12 years of age.
SO Family King Beach Villa with Private Garden and Plunge Pool - Beach FrontThis suite has direct access to the beach and has an ocean view. It has a plunge pool and an outdoor shower in a private garden. It comes equipped with tea-and-coffee-making facilities, a flat-screen TV and complimentary HD movies.
It features a 24-hour butler service, complimentary wireless and wired high-speed Internet access, an alcove for children with 2 twin beds and signature MyBed bedding.
It can accommodate up to 2 adults + 3 child under 12 years of age (see policies).
SO Two-Bedroom VIP Beach Villa with Living Room, Private Garden and Private Pool - Beach FrontFeaturing a direct access to the beach, this spacious villa offers a living room, a private pool, a garden and a patio with direct ocean view. It includes a fully equipped kitchen, a flat-screen TV, a minibar and a CD player.
Added benefits are:
-24-hour butler service and unique tailor made service
-Complimentary wireless and wired high-speed Internet access
-Complimentary HD movies
-BOSE Wave System and iPod docking station
-Complimentary newspapers
SO King Suite with Terrace and Garden View - Sea FrontThis room features a private garden and a patio including an outdoor shower. It comes equipped with tea-and-coffee-making facilities, a flat-screen TV and complimentary HD movies.
It features complimentary wireless and wired high-speed Internet access, as well as signature MyBed bedding.
SO Family King Suite with Terrace and Garden View - Sea FrontThe spacious suite provides air conditioning, a private entrance, a terrace with garden views as well as a private bathroom featuring a walk-in shower.
Guest Reviews
7.6
Good
Location
Nestled in the serene southern part of Mauritius, the SO/ Sofitel Mauritius offers a tranquil escape amidst lush landscapes and pristine beaches. The hotel's location is praised for its peaceful, secluded environment, providing guests with almost exclusive access to the beach, ensuring a truly private experience. Landscaped gardens and exotic greenery enhance the natural beauty of the surroundings, making it an ideal retreat for nature lovers and those seeking quietude. The placement of the hotel on a slope overlooking the lagoon adds to its allure, offering breathtaking views that include both sunrise and sunset over the bay.
Guests appreciate the spaciousness of the resort, which allows for exploring nature in privacy while being just a stone's throw away from their rooms to the clear, calm sea. It's an excellent spot for couples wanting a romantic getaway in a less touristy part of the island. Although its isolation means it's further from main attractions and services, this contributes to its calm and relaxing atmosphere. The property's integration into protected nature areas highlights its commitment to maintaining the untouched charm of this beautiful region of Mauritius, creating a truly unique and luxurious experience.
Breakfast
The breakfast experience at SO/ Sofitel Mauritius generally receives positive remarks for its variety and quality. Guests often find the buffet to be extensive and diverse, offering a broad range of options to cater to different tastes. The hotel ensures that their breakfast services live up to the high standards associated with Accor Hotels, with many guests appreciating the excellent quality and varied dining choices available from morning until evening.
For many, the breakfast stands out with its delightful offerings and the overall dining experience is described as a true delight. Although there are some mentions of the breakfast being modest and occasionally repetitive, the satisfaction derived from the buffet makes it a highlight for guests. The attentive service and willingness of the staff to accommodate special requests, such as early breakfasts, further enhance the experience. While there have been a few instances of the buffet not meeting expectations in terms of timing or diversity, the consensus is that the breakfast at SO/ Sofitel Mauritius is a pleasant and flavorsome start to the day.
Dinner
Dining at SO/ Sofitel Mauritius offers a mixed culinary experience, characterized by its diverse menu options and generally positive feedback on the meals available. Many guests commend the varied and delicious buffet, highlighting its themed evenings and imaginative dishes. The food quality, especially in the buffet restaurant and bar, is often noted as excellent. Guests appreciate the New Year's Eve gala dinner, which features a delightful arrangement of oysters, seafood BBQ, cocktails, fireworks, and an after-party, contributing to a memorable celebration.
While the buffet and dining services are praised for their variety and quality, some reviews indicate that the food does not always meet the expectations of a 5-star accommodation, with comments on the price of menus and occasional disappointment with buffet offerings. A few diners noted that the restaurant area could benefit from renovation, and some found the need to wait for snacks inconvenient.
Overall, the attentive staff enhances the dining experience, and for those seeking a solid and satisfactory meal, the diverse options at SO/ Sofitel Mauritius provide a nice mix. Despite some criticisms, the hotel’s dining facilities generally deliver a positive culinary journey, thanks to its good cuisine and excellent service.
Rooms
Nestled amidst the serene beauty of Mauritius, SO/ Sofitel Mauritius offers a luxurious retreat for those seeking an extraordinary stay. The room accommodations boast stunning views of either the lush gardens or the picturesque seaside, creating a tranquil escape reminiscent of a Robinson Crusoe adventure. Guests frequently highlight the spaciousness and stylish design of the rooms, with high ceilings, bright interiors, and outdoor terraces that enhance the overall ambiance.
Standout features of the rooms include indulgent touches like outdoor bathtubs, offering a unique way to unwind while enjoying the surrounding nature. These rooms are thoughtfully equipped with modern conveniences, ensuring a comfortable experience, although occasional technical issues may arise but are quickly addressed. The attention from the attentive staff further elevates the guest experience.
While the aesthetic appeal is undeniable, some guests note that the design might lean towards an old-fashioned style, and the color schemes aren’t always to everyone’s taste. The cleanliness of the rooms receives mixed feedback; for many, it meets high standards, while others find improvements necessary. Despite these minor setbacks, the lure of direct garden or beach access, combined with the captivating sea views, makes the stay memorable.
This exquisite property provides a sense of lavishness and tranquility, offering guests an unforgettable stay amidst its charming accommodation and beautiful surroundings.
Beds
At SO/ Sofitel Mauritius, guests have reported a largely positive experience regarding the beds, emphasizing their comfort and quality. Many agree that the beds are very comfortable and well-maintained, contributing to an overall restful stay. The bedding is frequently described as top-notch, highlighting the hotel's commitment to providing a high standard of accommodation. Some visitors have praised the staff for their attentiveness, further enhancing the experience. Despite these positive aspects, there are a few remarks about discomfort associated with entry into the bed, and some feel the bed style could be improved to better match the overall aesthetic of the establishment. Overall, guests seem to find the bed experience at SO/ Sofitel Mauritius predominantly positive, contributing to a pleasant stay.
Cleanliness
Nestled in a serene and private location, SO/ Sofitel Mauritius offers a peaceful retreat with a strong emphasis on maintaining cleanliness. Guests consistently praise the resort for its very clean and well-maintained facilities. Rooms, designed to be both beautiful and spacious, are highlighted for their cleanliness and comfort. The hotel's swimming pool and beach areas also receive commendations for their cleanliness, although the beach can be quite windy.
The overall cleanliness of the premises and indoor areas meets high standards, with daily room cleaning and satisfactory evening tidying contributing to a pleasant stay for many guests. However, feedback on housekeeping services reveals some inconsistency, with areas for improvement noted in some room and outdoor cleaning practices. Despite these occasional shortcomings, the majority of reviews reflect a positive experience with the resort's cleanliness, contributing to a tranquil and enjoyable atmosphere.
Staff
Nestled in the heart of Mauritius, SO/ Sofitel Mauritius sets itself apart with its exceptional staff, characterized by their friendly demeanor and unwavering commitment to guest satisfaction. Visitors consistently praise the team for their warm welcomes and high levels of professionalism. Staff members, notably Raj and Priya, are often highlighted for their remarkable energy and wisdom, leaving a lasting impression on guests.
The attentive nature of the staff adds significantly to the resort experience, with personal touches such as refilling the minibar and providing fresh water twice a day contributing to the overall comfort of the stay. Guests appreciate the efforts of these dedicated individuals, who manage to provide personalized service and remember personal preferences, enhancing the feeling of being pampered.
Although there are occasional mentions of room service needing improvement in terms of speed, the staff's kindness and accommodating attitude generally overshadow any minor shortcomings. Their commitment to ensuring an enjoyable stay goes beyond mere pleasantries; the team actively works to meet all requests with smiles and sincerity.
Overall, the outstanding hospitality offered by the staff at SO/ Sofitel Mauritius makes it a noteworthy destination, where guests are treated with generous care and attention to detail, ensuring that their stay is as memorable and satisfying as possible.
Spa
The spa at SO/ Sofitel Mauritius offers an inviting and relaxing experience, bolstered by a variety of treatments and complimentary facilities. Guests often highlight the added bonus of the complimentary steam room and sauna. Many visitors consider their spa visits as high points of their stay, with particular praise for the exceptional 60-minute massage sessions. The staff are frequently described as courteous, welcoming, and skilled, contributing to a high-level service overall. The spa showcases a large, beautiful space equipped with a diverse range of treatments, making it a recommended spot for those seeking relaxation and rejuvenation. While the experiences are mostly positive, it's important to note that there were isolated instances of dissatisfaction, indicating some room for consistency in service excellence.
Pool
The SO/ Sofitel Mauritius offers a stunning aquatic experience that leaves guests with lasting impressions. The highlight is undoubtedly the superb 100-meter-long pool, described by many as amazing and splendid. Its unique sailboat-shaped design and infinity edge add a touch of elegance, making it a picturesque spot for relaxation. Guests also appreciate the clean environment surrounding the pool, along with the beautifully maintained beach and coral reef nearby, ideal for snorkeling. The pool area itself is described as lovely and spectacular, a perfect sanctuary for rest and rejuvenation. While there are mentions of the pool being unheated and sometimes cold, the overall design and size, including a private pool option, contribute to the luxurious feel guests enjoy during their stay. Despite noting some equipment issues and complicated pathways, the pool at SO/ Sofitel Mauritius remains a beloved feature of this beautiful hotel.
Beach
The beach near the SO/ Sofitel Mauritius hotel offers a variety of experiences for its guests, marked by its captivating natural beauty and the tranquility it provides. While some find the beach to be a stunning and beautifully maintained stretch with white sand and magnificent views, others note its untouched nature, making it an attractive spot for activities like snorkeling and serene walks. The beachfront location boasts a clear, calm sea with protection from a barrier reef, granting it layers of natural fascination.
Water sports enthusiasts can delight in paddling, kayaking, and snorkeling, adding to the gentle adventures at this fairy-tale locale. The beach is often described as peaceful, and at times, guests may even find themselves alone on the sandy shore, enhancing its idyllic charm.
However, it's not without its limitations. Some visitors find it to be somewhat average, with occasional spots of gravel or slightly cloudy water. The area can also be quite windy, which might detract from swimming experiences for some guests. Concerns about cleanliness and the availability of services on the beach have been mentioned, leading to mixed impressions when compared to other properties on the island.
Despite these varied experiences, the natural beauty and the enchanting atmosphere of the beach at SO/ Sofitel Mauritius remain the highlights for many, creating memorable moments amidst its stunning coastal landscape.
Family
SO/ Sofitel Mauritius shines as a delightful destination for families, particularly through its outstanding amenities for young guests. The hotel's kids club is a standout feature, providing engaging activities that keep children entertained and well cared for. Although the club is noted to be quite small, it is staffed with attentive nannies who ensure a safe and enjoyable experience. The hotel's welcoming ambiance extends to its services for children, where young guests are treated like royalty. Exceptional gestures, such as personalized birthday celebrations with cakes and star projections, add a special touch to family stays. For parents desiring extra assistance, the availability of babysitters is a convenient option. Coupled with a dedicated culinary team that accommodates dietary preferences, the hotel offers a robust family-friendly experience, allowing parents and children to relax and enjoy their time together.
5 Star
SO/ Sofitel Mauritius garners mixed feedback when it comes to its five-star status and services. Many guests find the hotel to be a charming and refined destination, worthy of a true five-star experience with standout service that surpasses typical expectations of high-end establishments. The food quality also receives nods, with some adhering to Sofitel's renowned culinary standards.
However, the hotel faces criticisms regarding its classification and value for money. Some guests feel it falls short of Sofitel's global standards and question its five-star pricing given its modest offerings compared to other high-end hotels. The dining experience is often highlighted as a downside, with remarks on its limited buffet selection and lack of originality and flavor.
Overall, while SO/ Sofitel Mauritius appeals to guests seeking intimate, quality service, it faces challenges with consistency in maintaining five-star expectations, prompting mixed reviews in comparison to other luxury options in Mauritius.
Luxury
Nestled amidst lush vegetation, SO/ Sofitel Mauritius stands as a high-end hotel that offers an exceptional experience. Guests remark on the luxurious touch apparent throughout, often comparing it to the highest standards in hospitality. The architecture, crafted by a world-renowned designer, adds a distinct charm, making every detail integral to the overall ambiance of peace and relaxation.
The hotel complex, with its sprawling, large, and luxurious rooms, provides an unforgettable holiday experience. The consistently high-quality service complements the idyllic setting, creating a tranquil environment perfect for unwinding. Guests are treated to culinary excellence that aligns with the prestigious Sofitel standards, further enhancing their stay.
Despite some contrasting opinions on its star ranking, the luxury and premium services mark this as an establishment of very high luxury—an oasis of sophistication amidst nature. It is a class apart, offering seven-star luxury, meticulously maintained for an unparalleled stay.
Romantic
Nestled in a secluded part of the island, SO/ Sofitel Mauritius emerges as an idyllic sanctuary for couples seeking a romantic escape. Its reputation as a great hotel for honeymoons and intimate getaways is well-earned, thanks to the alluring combination of privacy and relaxation it offers. Visitors are often struck by the perfectly maintained surroundings and special touches that add an extra layer of romance to their experience. An atmosphere of intimacy pervades the hotel, making it an ideal backdrop for couple’s retreats. The attentive service, exemplified by staff like Raj and Pradeep who are noted for their thoughtful gestures, enhances the experience further by meticulously attending to the needs of guests. Despite occasional whims of weather, the general consensus is one of satisfaction with a stay that promises rest and complete relaxation. Overall, this tropical haven comes recommended as a prime location for a romantic getaway on the island.
Yes, SO/ Sofitel Mauritius has pool(s) that belong to one or more of the following categories: Children's Pool, Private Pool, Outdoor Pool.
Yes, a spa is available at SO/ Sofitel Mauritius.
No, SO/ Sofitel Mauritius doesn't allow dogs.
Yes, parking facilities are available at SO/ Sofitel Mauritius.