Hotel Horison Ultima Bekasi
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Horison Ultima Bekasi enjoys a strategic location that guests highly appreciate, as it is directly connected to the Metropolitan Mall, enabling easy access to shopping and entertainment options. This convenience, coupled with its proximity to the toll highway, makes it an attractive choice for travelers wishing to explore Bekasi with ease.
The hotel's breakfast offerings receive frequent praise for their variety and taste, with a buffet that caters to diverse preferences and provides a satisfying start to the day. Guests also commend the friendly and helpful staff, enhancing the positive dining experience.
The rooms at Hotel Horison Ultima Bekasi are noted for their spaciousness and comfort, complete with amenities and comfortable beds. Despite occasional noise and internet connection issues, the overall accommodation experience is considered satisfactory. Cleanliness is generally well-regarded, with most guests finding the rooms to be well-maintained and conducive to a restful stay, although minor concerns about bed linens and room cleaning have been noted.
Staff service is a highlight of the hotel, with employees across various departments frequently recognized for their professionalism, friendliness, and willingness to assist. This high level of hospitality contributes significantly to a welcoming and efficient guest experience.
While the free Wi-Fi service presents challenges, with reports of slow and unreliable connections, the hotel staff's efforts to address these issues are acknowledged. Despite the need for consistent improvements in Wi-Fi quality, the overall environment created by the excellent location, satisfying breakfast, comfortable rooms, and exceptional service makes Hotel Horison Ultima Bekasi a compelling choice for visitors.
Categories
The hotel's breakfast offerings receive frequent praise for their variety and taste, with a buffet that caters to diverse preferences and provides a satisfying start to the day. Guests also commend the friendly and helpful staff, enhancing the positive dining experience.
The rooms at Hotel Horison Ultima Bekasi are noted for their spaciousness and comfort, complete with amenities and comfortable beds. Despite occasional noise and internet connection issues, the overall accommodation experience is considered satisfactory. Cleanliness is generally well-regarded, with most guests finding the rooms to be well-maintained and conducive to a restful stay, although minor concerns about bed linens and room cleaning have been noted.
Staff service is a highlight of the hotel, with employees across various departments frequently recognized for their professionalism, friendliness, and willingness to assist. This high level of hospitality contributes significantly to a welcoming and efficient guest experience.
While the free Wi-Fi service presents challenges, with reports of slow and unreliable connections, the hotel staff's efforts to address these issues are acknowledged. Despite the need for consistent improvements in Wi-Fi quality, the overall environment created by the excellent location, satisfying breakfast, comfortable rooms, and exceptional service makes Hotel Horison Ultima Bekasi a compelling choice for visitors.
Hotel with Spa
The hotel offers pampering spa treatments and a heated outdoor pool. Guests can also enjoy the gym and benefit from its location on top of a mall for convenient access to amenities.
Hotel with Swimming Pool
This hotel features an exotic swimming pool and a pool bar. It also offers various facilities, including a rooftop restaurant, wellness and fitness center.
Heated Pool Outdoor Pool
Business Hotel
Horison Ultima Bekasi provides business rooms with high-speed internet access, a safe deposit box, a work desk, and IDD telephone service. It features the Krakatau ballroom that can accommodate up to 1000 people, and the Sky ballroom that can accommodate up to 300 people.
Hotel with Gym
This hotel features a state-of-the-art fitness center equipped with the latest exercise machines and equipment. It also offers a range of sports facilities, including an indoor pool, and experienced trainers are available to guide guests.
4-Star Hotel
Located a short walk from Mall Metropolitan Bekasi and offering a shuttle bus to Grand Metropolitan Mall, this hotel provides convenience for shopping. It features a heated outdoor pool and spa treatments for relaxation. The staff is known for excellent service and a warm welcome.
Hotel with Outdoor Pool
Offers a heated outdoor pool and spa treatments. Conveniently located near Grand Metropolitan Mall with shuttle bus service. The staff provides excellent service.
Hotel for Honeymoon
Romantic Hotel
Cheap Hotel
Hotel with Heated Pool
Guest Reviews
Hotel Horison Ultima Bekasi boasts an impressive and strategic location that is highly appreciated by its guests. It is directly connected to the Metropolitan Mall, offering seamless access to a variety of shopping and entertainment options. The convenience of being situated right next to the mall is frequently highlighted, making it easy for guests to enjoy dining and retail experiences without needing to travel far. Additionally, the hotel's proximity to the toll highway enhances its accessibility, making it a practical choice for travelers. This central positioning and connection to major shopping areas underscore the hotel's appeal for those looking to explore Bekasi hassle-free.
Hotel Horison Ultima Bekasi is frequently praised for its breakfast offerings, which delight guests with their variety and taste. The breakfast menu is described as varied and delicious, providing a wide array of options that cater to different preferences. Guests consistently enjoy the breakfast, highlighting its satisfying nature and ample choices. The breakfast buffet is particularly noted for its excellent selection, ensuring guests have plenty of dishes to choose from.
Moreover, guests appreciate the overall quality of the breakfast alongside the friendly and helpful staff, contributing to a pleasant dining experience. Despite some mixed remarks about it being standard, the positive aspects of the breakfast menu shine brightly, paired with fantastic facilities and a convenient location. The hotel's ability to offer a good start to the day seems to be a significant aspect of the guest experience at Hotel Horison Ultima Bekasi.
Hotel Horison Ultima Bekasi offers a mix of spacious and comfortable rooms, with many guests praising the completeness of the room amenities and the comfort of the beds. Visitors appreciate the cleanliness of the rooms, though some have noted occasional smoke smells and noise from outside due to limited soundproofing. The hotel boasts a central location near the toll road, providing easy access to nearby attractions and the adjacent mall. Guests have reported positive experiences with the friendly and helpful staff. While some rooms experienced Internet connection issues and damaged furniture, the hotel still delivers a satisfactory experience with its large swimming pool, diverse breakfast options, and overall convenience.
Hotel Horison Ultima Bekasi receives generally positive feedback regarding its cleanliness, offering guests a comfortable experience in well-maintained spaces. Many visitors highlight the rooms as being clean and spacious, providing all necessary amenities for their stay. The comfortable beds contribute to a restful night's sleep, and families appreciate the environment, noting that children enjoy the clean and accommodating rooms. The hotel's proximity to the mall adds convenience to its appeal.
While the overall perception of the hotel's cleanliness is favorable, some reviews indicate areas for improvement. Certain guests mentioned older bed linens with stains and occasional issues with room cleaning services. Despite these minor concerns, the majority of reviews emphasize the cleanliness and comfort of the hotel, effectively setting expectations for potential guests seeking a tidy and pleasant stay.
Guests widely appreciate the top-notch service at Hotel Horison Ultima Bekasi, particularly highlighting the warm welcome they receive upon arrival. Noteworthy individuals such as Icha at the reception are frequently praised for their exceptional contribution to the guest experience. The security personnel in the lobby are also recognized for their friendly demeanor and helpful attitude. Across various departments, including reception, restaurant, and engineering, the staff consistently display professionalism and a willingness to assist. The team’s informative and accommodating nature makes the stay more pleasant and efficient, as reflected in the swift check-in and check-out processes. Overall, the general consensus is that the hotel staff excel in hospitality, creating a welcoming and supportive environment for all guests.
At Hotel Horison Ultima Bekasi, guests have experienced challenges with the Wi-Fi service. Many report slow and unreliable connections, even when a personal router is provided within the room. Some guests encountered significant difficulties with room internet and expressed dissatisfaction with the overall Wi-Fi availability. However, the hotel staff, particularly the Engineering team, receive praise for their friendliness and efforts to resolve these issues, often by providing mobile routers as a temporary solution. Despite these interventions, consistent improvement in Wi-Fi connection quality appears necessary.
Location Show Map
Location
Breakfast
Moreover, guests appreciate the overall quality of the breakfast alongside the friendly and helpful staff, contributing to a pleasant dining experience. Despite some mixed remarks about it being standard, the positive aspects of the breakfast menu shine brightly, paired with fantastic facilities and a convenient location. The hotel's ability to offer a good start to the day seems to be a significant aspect of the guest experience at Hotel Horison Ultima Bekasi.
Rooms
Cleanliness
While the overall perception of the hotel's cleanliness is favorable, some reviews indicate areas for improvement. Certain guests mentioned older bed linens with stains and occasional issues with room cleaning services. Despite these minor concerns, the majority of reviews emphasize the cleanliness and comfort of the hotel, effectively setting expectations for potential guests seeking a tidy and pleasant stay.
Staff
Wi-Fi
Yes, Hotel Horison Ultima Bekasi has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
Yes, a spa is available at Hotel Horison Ultima Bekasi.
No, Hotel Horison Ultima Bekasi doesn't allow dogs.
No, parking facilities aren't available at Hotel Horison Ultima Bekasi.
Yes, Hotel Horison Ultima Bekasi has a gym.
Location Show Map
More Options
