Bedford Plaza Hotel - Boston
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Summary of reviewsBedford Plaza Hotel - Boston generally provides a convenient and appealing base for travelers visiting nearby areas like Lexington, Concord, and Boston. Its strategic location, just 20 minutes from downtown Boston and close to essential amenities, adds to its attractiveness, particularly for business guests. The hotel parking facilities receive consistent praise, offering secure and sheltered spaces with easy access.
Guests appreciate the spacious and clean rooms, noting the comfort of the beds and the professional demeanor of the staff. The night receptionist, Ricky, is highlighted for his exceptional service. Although some aspects show signs of aging and require renovation, the hotel's affordability makes it an attractive option among mid-range accommodations. The welcoming environment created by helpful staff enhances guests' overall experience.
While breakfast presents limited variety, the waffle maker is a popular feature among the available options. However, guests seeking a substantial breakfast may need to look elsewhere due to a lack of replenishment and variety. The pool, when available, adds a pleasant aspect to the stay, although its availability can be inconsistent.
The WiFi service appears unreliable, which can detract from the overall experience for those needing robust internet connectivity. Despite this, guests generally feel comfortable and satisfied with the basic amenities provided, finding the hotel to offer decent value for money in a strategic location.
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Guests appreciate the spacious and clean rooms, noting the comfort of the beds and the professional demeanor of the staff. The night receptionist, Ricky, is highlighted for his exceptional service. Although some aspects show signs of aging and require renovation, the hotel's affordability makes it an attractive option among mid-range accommodations. The welcoming environment created by helpful staff enhances guests' overall experience.
While breakfast presents limited variety, the waffle maker is a popular feature among the available options. However, guests seeking a substantial breakfast may need to look elsewhere due to a lack of replenishment and variety. The pool, when available, adds a pleasant aspect to the stay, although its availability can be inconsistent.
The WiFi service appears unreliable, which can detract from the overall experience for those needing robust internet connectivity. Despite this, guests generally feel comfortable and satisfied with the basic amenities provided, finding the hotel to offer decent value for money in a strategic location.
Hotel for Honeymoon
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Guest Reviews
Bedford Plaza Hotel - Boston boasts a location that guests generally find appealing for its convenience and accessibility. Strategically situated, the hotel is praised for being close to major areas like Lexington, Concord, and Boston, making it a suitable base for excursions. It is only 20 minutes from downtown Boston and around 30 minutes from the airport, which adds to its appeal for both leisure and business travelers. Guests appreciate the ease of access, with some noting proximity to offices, local stores, restaurants, and even a McDonald's just across the street. The residential area, adorned with trees, provides a pleasant environment, and the convenience of undercover parking adds to the positive aspects of its location. Although a few guests mention it being a bit further from the highway, the overall consensus is that the location offers good value for money, with decent facilities that complement its strategic positioning near a variety of services.
Despite the numerous criticisms regarding the breakfast at Bedford Plaza Hotel - Boston, there are a few positive aspects worth noting. The breakfast station is consistently reported to be kept clean, which suggests a basic level of hygiene is maintained throughout the service. Among the breakfast offerings, the waffle maker stands out as a bright spot, with guests appreciating the option to make their own waffles and enjoying their taste. Additionally, there is acknowledgment of the decent availability of bread, coffee, and a singular type of jam, ensuring that guests have a basic start to their morning.
However, many guests express disappointment with the breakfast experience overall. The selection is described as limited and lacking in variety, which detracts from its appeal. Many would have preferred a more substantial, hot breakfast or additional options like eggs or fruit. Criticism extends to the quality and stocking of food, with reports of items being unavailable or not replenished in a timely manner. Issues with the cleanliness of the breakfast area and equipment add to the dissatisfaction. The serving time is notably short, which may leave guests feeling rushed or unable to fully enjoy what is provided. Guests who prioritize a hearty breakfast may need to seek alternative options in the vicinity, as the offerings may not meet their expectations considering the room rates charged by the hotel.
The rooms at the Bedford Plaza Hotel - Boston are notably spacious, providing guests with plenty of room to relax and unwind. Many reviews highlight the cleanliness of the rooms, describing them as neat and tidy, with guests appreciating clean sheets and linens, as well as comfortable beds. Despite these positives, the hotel clearly shows its age. Guests frequently note that the rooms and the entire hotel are in need of updates and renovations, with older furnishings and decor reminiscent of the sixties. Some rooms suffer from unwanted odors, with occasional maintenance issues such as broken curtain pulls and evidence of stains or crumbs on carpets. While some rooms may boast new and clean rugs, attention to deep cleaning and refurbishment is evidently required across the property. The hotel staff and indoor parking facilities receive praise, contributing positively to the guest experience. Overall, while the hotel offers sizable and generally clean accommodations, it does leave a lot to be desired in terms of modernity and upkeep.
At Bedford Plaza Hotel - Boston, comfort seems to be a priority when it comes to resting after a day of exploring the vibrant city. Guests generally found the beds to be comfortable, often highlighting them as particularly cozy and firm, ensuring a good night's sleep. While most guests appreciated the cleanliness and the sizable beds, a few noted issues with stains on the sheets. Despite this, the prevailing sentiment is that the hotel provides a decent level of comfort, making it a reliable option for travelers looking to balance affordability with relaxation.
Bedford Plaza Hotel - Boston presents a mixed picture when it comes to cleanliness, with several guests praising specific aspects while others highlight significant issues. The positives include clean rooms and sheets which are appreciated by some visitors, along with efficient, pleasant, and professional staff contributing to a generally positive ambiance. Guests have noted that despite the overall cleanliness falling short in areas, the available amenities like underground parking are convenient, and the room comfort levels are satisfying.
However, many reviews cite concerning aspects of cleanliness throughout the property. Common areas such as carpets, the breakfast area, and public spaces are often described as dirty and unkempt. Bathrooms, in particular, have drawn attention for problematic issues like mold, grime buildup, and drain problems. The hotel appears to be in need of maintenance and deep cleaning, with several guests recounting the run-down and dated condition of the facilities. Despite efforts to maintain basic cleanliness, the hotel's overall appearance and functionality seem to leave much to be desired from a cleanliness standpoint.
The Bedford Plaza Hotel – Boston boasts a commendable service team, where the general consensus centers around an amiable and accommodating staff. Guests frequently note the helpful and friendly nature of the team, highlighting their efficiency, politeness, and professional demeanor. Night receptionist Ricky stands out for his exceptional kindness and assistance, often going beyond to ensure guests' comfort, especially during late-night requests.
However, experiences with the staff do vary, with occasional comments about rudeness or lack of friendliness. Miscommunications and isolated lapses have been mentioned, such as a delay with breakfast service and challenges with reception staff. Despite these sporadic issues, the overall impression is that of a warm and welcoming environment, where most staff members strive to enhance the guest experience with their courteousness and willingness to assist. Housekeepers, in particular, have been recognized for their friendliness and accommodating nature. In summary, while there's room for improvement, the staff at Bedford Plaza Hotel generally exudes a spirit of helpfulness and warmth.
The reviews of the WiFi at Bedford Plaza Hotel - Boston indicate consistent issues with connectivity. Guests frequently mention that the WiFi service is unreliable, often describing it as weak, virtually non-existent, or having poor reception in the rooms. There are several reports of guests being unable to connect to the internet altogether. Despite the hotel's potential attractions, the lack of a robust WiFi connection appears to be a significant concern for visitors, affecting their overall stay experience.
Nestled within the heart of the Bedford Plaza Hotel - Boston, the pool emerges as a prominent feature despite receiving mixed reviews from guests. When available, visitors often highlight that the pool itself is great and nice, adding a pleasant dimension to their stay. Children seem to particularly enjoy the pool experience, with some mentioning it's the best part of the hotel. With its location in the middle of the building, it offers a unique view and a central spot for relaxation.
However, the pool experience seems inconsistent. There have been several occasions when guests have found it closed for repairs or renovations, and sometimes appearing more like a construction site than an inviting leisure area. Moreover, while it is described as a heated pool, there are mentions of it being a bit cold, which might not meet everyone's preference. In terms of accessibility, some guests note that the pool doesn't stay open late enough to accommodate different schedules, and there is an additional fee for its use, which may not be expected by all guests.
Overall, while the pool at Bedford Plaza Hotel holds potential as a relaxing oasis, its availability and conditions are variable, suggesting that prospective guests should verify its status before their visit if it is a key factor in their hotel choice.
At Bedford Plaza Hotel - Boston, guests have consistently praised the convenient and secure parking facilities offered by the hotel. The underground parking garage is a standout feature, appreciated for providing easy access and protection against the elements, especially during inclement weather such as rain or extreme cold. The garage located directly under the hotel allows for a seamless transition from car to lobby, making it particularly beneficial for guests carrying luggage or navigating harsh weather conditions. They find the ample parking space to be a significant advantage, noting that there is both underground and above-ground parking. This array of parking options offers flexibility, while the secure nature of the garages adds peace of mind for guests leaving their vehicles for extended periods. Overall, guests value the convenience and safety of the parking facilities, which complement the hotel's affordability and practicality as part of the travel experience.
Nestled in a convenient location for business travelers, the Bedford Plaza Hotel - Boston offers a good value for money, attracting those who seek a budget-friendly option. Although the hotel may show signs of its past prime, with a bit of neglect in maintenance, the accommodations do not disappoint entirely. Guests have praised the comfort and coziness of the rooms, noting super comfortable beds, an abundance of pillows, plenty of hot water, and efficient air conditioning. While not positioned as a luxury stay, the pricing remains significantly more affordable compared to higher-end options in the area. Moreover, the exceptional service provided by the staff plays a crucial role in enhancing the overall experience, ensuring guests feel welcomed and attended to during their stay.
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Location
Breakfast
However, many guests express disappointment with the breakfast experience overall. The selection is described as limited and lacking in variety, which detracts from its appeal. Many would have preferred a more substantial, hot breakfast or additional options like eggs or fruit. Criticism extends to the quality and stocking of food, with reports of items being unavailable or not replenished in a timely manner. Issues with the cleanliness of the breakfast area and equipment add to the dissatisfaction. The serving time is notably short, which may leave guests feeling rushed or unable to fully enjoy what is provided. Guests who prioritize a hearty breakfast may need to seek alternative options in the vicinity, as the offerings may not meet their expectations considering the room rates charged by the hotel.
Rooms
Beds
Cleanliness
However, many reviews cite concerning aspects of cleanliness throughout the property. Common areas such as carpets, the breakfast area, and public spaces are often described as dirty and unkempt. Bathrooms, in particular, have drawn attention for problematic issues like mold, grime buildup, and drain problems. The hotel appears to be in need of maintenance and deep cleaning, with several guests recounting the run-down and dated condition of the facilities. Despite efforts to maintain basic cleanliness, the hotel's overall appearance and functionality seem to leave much to be desired from a cleanliness standpoint.
Staff
However, experiences with the staff do vary, with occasional comments about rudeness or lack of friendliness. Miscommunications and isolated lapses have been mentioned, such as a delay with breakfast service and challenges with reception staff. Despite these sporadic issues, the overall impression is that of a warm and welcoming environment, where most staff members strive to enhance the guest experience with their courteousness and willingness to assist. Housekeepers, in particular, have been recognized for their friendliness and accommodating nature. In summary, while there's room for improvement, the staff at Bedford Plaza Hotel generally exudes a spirit of helpfulness and warmth.
Wi-Fi
Pool
However, the pool experience seems inconsistent. There have been several occasions when guests have found it closed for repairs or renovations, and sometimes appearing more like a construction site than an inviting leisure area. Moreover, while it is described as a heated pool, there are mentions of it being a bit cold, which might not meet everyone's preference. In terms of accessibility, some guests note that the pool doesn't stay open late enough to accommodate different schedules, and there is an additional fee for its use, which may not be expected by all guests.
Overall, while the pool at Bedford Plaza Hotel holds potential as a relaxing oasis, its availability and conditions are variable, suggesting that prospective guests should verify its status before their visit if it is a key factor in their hotel choice.
Parking
3 Star
Yes, Bedford Plaza Hotel - Boston has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Bedford Plaza Hotel - Boston.
No, Bedford Plaza Hotel - Boston doesn't allow dogs.
Yes, parking facilities are available at Bedford Plaza Hotel - Boston.
Yes, Bedford Plaza Hotel - Boston has a gym.
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