Microtel Inn & Suites Beckley East
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Summary of reviewsMicrotel Inn & Suites Beckley East offers travelers a convenient and affordable lodging option, frequently praised for its prime location. The hotel is strategically placed near major highways like I-64 and I-77, making it an ideal stopover for travelers. Its proximity to local attractions, essential amenities and a quiet, safe neighborhood further enhances its appeal.
The rooms at the hotel receive mixed feedback. Positively, guests found them to be generally clean, comfortable and adequately furnished with some highlighting their spaciousness and updated decor. Comfortable beds and clean linens contribute to a pleasant stay for many. However, issues such as small room sizes, musty or smoky odors and inconsistent cleanliness are noted. Maintenance problems and dated room conditions also detract from the overall experience.
Guests have varied opinions about the breakfast service. While some appreciate the clean breakfast area, fresh coffee and a decent selection of items like make-your-own waffles and fresh fruit, others find the options limited and occasionally of poor quality. The move to grab-and-go breakfast bags during the Covid-19 pandemic received mixed reviews, reflecting both convenience and disappointment.
The cleanliness of the hotel garners mixed reviews as well. While some guests commend the tidy rooms and comfortable bedding, others report issues like dirty carpets, stained linens and musty odors. The common areas, including hallways and elevators, sometimes fall short of cleanliness standards, impacting the overall guest experience.
The staff at Microtel Inn & Suites Beckley East are frequently praised for their friendliness, helpfulness and professionalism. Occasional reports of unhelpful or overwhelmed staff exist, but the general sentiment is positive with specific staff members receiving individual commendations for their exceptional service.
The WiFi service at the hotel has mixed feedback with some guests enjoying reliable and fast connections, while others face issues with limited access and patchy connectivity. The fitness room, though available 24 hours, is small and occasionally in need of repairs and updates. Similarly, the 24-hour indoor pool is appreciated by families but also noted for its cleanliness issues and need for maintenance.
Family travelers find the hotel welcoming with family rooms, a family-friendly pool and proximity to family attractions and dining options enhancing their stay. Despite occasional disturbances, such as nearby dog barking, the hotel remains a favorable choice for families.
The beds receive a range of feedback with many guests finding them comfortable and conducive to a good night's sleep. However, issues like worn-out mattresses, cleanliness concerns and varied pillow quality are noted.
Overall, Microtel Inn & Suites Beckley East is regarded as a practical and budget-friendly option, especially for short stays and overnight visits. Despite areas needing improvement, its strategic location, affordable rates and satisfactory service make it a solid choice for cost-conscious travelers.
Categories
The rooms at the hotel receive mixed feedback. Positively, guests found them to be generally clean, comfortable and adequately furnished with some highlighting their spaciousness and updated decor. Comfortable beds and clean linens contribute to a pleasant stay for many. However, issues such as small room sizes, musty or smoky odors and inconsistent cleanliness are noted. Maintenance problems and dated room conditions also detract from the overall experience.
Guests have varied opinions about the breakfast service. While some appreciate the clean breakfast area, fresh coffee and a decent selection of items like make-your-own waffles and fresh fruit, others find the options limited and occasionally of poor quality. The move to grab-and-go breakfast bags during the Covid-19 pandemic received mixed reviews, reflecting both convenience and disappointment.
The cleanliness of the hotel garners mixed reviews as well. While some guests commend the tidy rooms and comfortable bedding, others report issues like dirty carpets, stained linens and musty odors. The common areas, including hallways and elevators, sometimes fall short of cleanliness standards, impacting the overall guest experience.
The staff at Microtel Inn & Suites Beckley East are frequently praised for their friendliness, helpfulness and professionalism. Occasional reports of unhelpful or overwhelmed staff exist, but the general sentiment is positive with specific staff members receiving individual commendations for their exceptional service.
The WiFi service at the hotel has mixed feedback with some guests enjoying reliable and fast connections, while others face issues with limited access and patchy connectivity. The fitness room, though available 24 hours, is small and occasionally in need of repairs and updates. Similarly, the 24-hour indoor pool is appreciated by families but also noted for its cleanliness issues and need for maintenance.
Family travelers find the hotel welcoming with family rooms, a family-friendly pool and proximity to family attractions and dining options enhancing their stay. Despite occasional disturbances, such as nearby dog barking, the hotel remains a favorable choice for families.
The beds receive a range of feedback with many guests finding them comfortable and conducive to a good night's sleep. However, issues like worn-out mattresses, cleanliness concerns and varied pillow quality are noted.
Overall, Microtel Inn & Suites Beckley East is regarded as a practical and budget-friendly option, especially for short stays and overnight visits. Despite areas needing improvement, its strategic location, affordable rates and satisfactory service make it a solid choice for cost-conscious travelers.
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Guest Reviews
The Microtel Inn & Suites Beckley East consistently receives positive feedback for its location. Guests appreciate its accessibility and convenience with many highlighting its proximity to major highways such as I-64 and I-77, making it an ideal stopover for travelers. The hotel’s location is also praised for being easy to find, even during travels.
The proximity to local attractions like New River Gorge National Park, various parks and numerous shopping centers and restaurants adds to its appeal. Whether visiting the soccer fields, heading to work or simply needing a quick overnight stay, the location works well for diverse needs. Additionally, the area is described as quiet and safe, which enhances the overall comfort of the stay.
Several guests enjoyed being close to essential amenities, noting the convenience of nearby gas stations, a Dollar General store and a variety of eateries that make trips more manageable. For those with specific destinations, the hotel’s location often falls about halfway to their final stop, adding to its strategic advantage.
However, a few mentioned challenges such as the hidden driveway or residential area setting, but these minor issues did not overshadow the generally favorable impression of its strategic location. Overall, the Microtel Inn & Suites Beckley East provides great value with its well-placed and accessible location tailored perfectly for both short and practical stays.
Many guests staying at Microtel Inn & Suites Beckley East have had varied experiences with the hotel's breakfast offering. The breakfast area is frequently praised for being clean and comfortable and the friendly staff often receive compliments for their attentiveness. The breakfast itself, however, generally receives mixed reviews.
Some guests found the breakfast to be well-stocked and more than satisfactory, noting that it included staples like cereal, oatmeal, muffins, waffles, apples oranges and various beverages. Others appreciated the inclusion of make-your-own waffles and the decent variety of continental breakfast items, such as muffins, fruit and yogurt. A number of reviewers also highlighted the availability of fresh coffee any time of day.
On the other hand, a significant number of guests were less impressed. Common criticisms include limited options, lack of hot food choices beyond waffles and occasional issues with food quality, such as expired milk and stale bread. Others noted that the breakfast ran out quickly and was not replenished in a timely manner, leaving many items unavailable. Some felt that the breakfast lacked nutritional balance and suggested adding protein options like eggs or sausage.
During the Covid-19 pandemic, the hotel switched to offering grab-and-go breakfast bags containing items like muffins, granola bars and fruit. Opinions on this were also divided—some appreciated the convenience and safety of this option, while others found it inadequate and disappointing.
Overall, guests found the breakfast service to be adequate for a quick bite but generally hoped for more variety and consistent quality.
The guest reviews of 'Microtel Inn & Suites Beckley East' highlight a mix of positive and negative aspects regarding the hotel's rooms. On the positive side, many guests found the rooms to be clean, comfortable and cozy with some describing them as spacious and well-furnished. The clean linens and bedding, along with comfortable beds, were appreciated by several visitors. Additionally, certain rooms were noted for being very clean, modern and freshly decorated, adding to a pleasant stay.
Conversely, numerous reviews point out significant areas for improvement. Several guests reported rooms being very small with frequent comments on musty or smoky odors. Issues with cleanliness appeared frequently with mentions of dirty carpets, stained linens and mold in bathrooms. Some rooms had problems with broken appliances like microwaves and mini-fridges, as well as non-functioning or hard-to-moderate A/C units. The presence of pet hair, cat litter and unpleasant smells further detracted from the stay for some guests.
The overall state of the hotel's upkeep was another recurring theme with many rooms described as dated, needing repairs or showing signs of wear and tear. Instances of noisy environments, insufficient towels and unclean bathroom areas added to the negative experiences.
In summary, while Microtel Inn & Suites Beckley East offers clean, comfortable rooms for some guests, there are consistent issues with room size, cleanliness and maintenance that need addressing to enhance overall guest satisfaction.
Microtel Inn & Suites Beckley East offers a range of experiences when it comes to their beds with many guests commenting positively on their comfort. Numerous reviews highlight that the beds are very comfortable, clean and accommodating with some even describing them as super comfy and the most comfortable they've encountered. Many guests appreciated the welcoming staff and the overall quiet environment, which contributes to a restful stay.
However, the reviews reveal a mixed bag. There were significant mentions of uncomfortable and worn-out beds with some guests finding the mattresses too soft, too hard or even lumpy. Issues with cleanliness were noted, such as dirty or stained bed sheets and a handful of guests experienced broken beds or found bed bugs, which detracted from their stay. Pillow quality also drew mixed feedback; while some found them comfortable, others described them as old, hard or extremely flat.
Despite these issues, it appears that the hotel has made efforts to provide comfortable bedding with some reviews indicating the presence of new mattresses and good linens. Overall, for many visitors, the beds at Microtel Inn & Suites Beckley East provided a comfortable night's sleep, although improvements in consistency and cleanliness could enhance the experience further.
Microtel Inn & Suites Beckley East has received mixed reviews regarding its cleanliness. Many guests appreciated their clean and comfortable rooms, which were described as tidy without moldy odors and featuring clean bedding and towels. The breakfast area, though small, was noted by some as being clean and pleasant. However, the hotel’s older appearance and maintenance issues affected the overall guest experience.
There have been numerous complaints about dirty carpets, stained linens and hair in the bathrooms and on bedsheets. Some guests reported that their rooms were musty and had a bad scent, while others noted cleanliness issues in common areas such as hallways and elevators. The cleanliness of the pool area was also a recurring concern with mentions of cloudy water and dirt.
Some rooms reportedly had frayed, stained or torn carpets and there were occasional remarks about sticky floors and mold. The facilities, including the bathroom fixtures and furniture, were often cited in need of updates and more thorough cleaning. Many guests felt that a more rigorous cleaning regimen was required throughout the property to meet their expectations.
Overall, while some visitors did encounter clean and comfortable accommodations, the hotel’s dated condition and inconsistency in maintaining cleanliness have been significant points of dissatisfaction.
Microtel Inn & Suites Beckley East garners praise primarily for its staff, who are frequently described as friendly, helpful and accommodating. Many guests appreciated the staff's professionalism and courteous behavior. Regular mentions include approachable and efficient front desk personnel and attentive housekeeping. Individuals like Sally and Michael were specifically highlighted for their exceptional service. The staff’s willingness to assist with requests such as finding an ice bucket or giving extra towels left positive impressions.
However, there are occasional mentions of unhelpful or rude staff members. Some guests noted instances where the manager and other staff did not meet professional standards with complaints of staff being overwhelmed, unresponsive or lacking proper training. Despite these critiques, the overall sentiment leans heavily towards a positive experience with the hotel staff, contributing significantly to guests' pleasant stays.
Visitors to Microtel Inn & Suites Beckley East have shared mixed experiences with the hotel's WiFi service. On a positive note, some guests noted great WiFi with reports of fast and reliable connections. Words like worked well, particularly strong and good WiFi were commonly mentioned, suggesting that certain areas or rooms within the hotel offer solid internet performance. However, many reviews highlighted areas of improvement needed for the hotel's WiFi services. There were frequent comments on issues like limited internet access, patchy connectivity and the WiFi being slow or not working at times. Specific remarks noted that the internet on the third floor was poor and several devices couldn’t connect at all. There were also concerns about connection reliability and security, as some guests found the WiFi coverage sporadic and not a secure connection. Overall, while some guests had a decent experience, others faced significant challenges with the hotel's WiFi.
The Microtel Inn & Suites Beckley East offers a fitness room that is open all night, providing convenience for guests with varying schedules. While the gym is available, it is small and the equipment might be considered outdated and minimally sufficient for a basic workout. Potential guests should be aware that the exercise room may need repairs and could be poorly maintained or dirty at times. Additionally, the gym lacks weights, which might be a limitation for those looking for a more comprehensive fitness experience.
Microtel Inn & Suites Beckley East features a 24-hour indoor pool that many guests found warm and enjoyable. Families, especially children, seemed to appreciate the heated pool for its accessibility and comfort. However, the pool area has room for improvement with several reviews noting that it could benefit from updates, better supervision and thorough cleaning. Some guests mentioned that the pool was occasionally cloudy, appeared dirty and required maintenance with issues like peeling paint, mold and broken plastic pieces. Despite these concerns, the pool was generally seen as a nice feature when available, though its cleanliness and upkeep were frequently called into question.
Microtel Inn & Suites Beckley East is a family-friendly hotel highly regarded for its welcoming environment and family-oriented amenities. It stands out as a comfortable place for family stays, offering family rooms and a family-friendly pool that makes it a nice choice for those traveling with kids. Guests appreciated the cleanliness and readiness of the family areas and noted that the hotel is conveniently close to family attractions and entertainment, as well as nearby dining options suitable for all ages. The accessible family rooms and family dining opportunities add to the convenience, making it a suitable destination for a brief one or two-night stay. Some guests, however, mentioned occasional disturbances like dog barking from a nearby K9 training facility, but overall, it remains a safe and comfortable choice for families.
Microtel Inn & Suites Beckley East is a practical choice for travelers seeking a balance between cost and convenience. It offers reasonable rates, often steeply discounted compared to competitors, making it a good value for price-conscious guests. The three-star hotel provides standard facilities and services that align with its star rating, featuring average amenities and a moderate level of service. This mid-range hotel is especially suitable for overnight stays and short visits.
The location of the hotel is convenient, adding to its appeal for those looking for a good spot to rest during their travels. While some reviews suggest that the hotel could benefit from updates to its older facilities, the overall sentiment points to it being a decent, affordable option for those on a budget. The quality of accommodations is consistent with what one would expect from a three-star establishment, providing adequate cleanliness and basic amenities.
Guests have noted that they often choose Microtel Inn & Suites Beckley East for its combination of affordability and practicality with some even highly recommending it. Despite some mentions of the hotel being outdated and not making the best first impression, the consistent theme is that it offers a fair price for the level of comfort and service provided.
Overall, Microtel Inn & Suites Beckley East stands out for its good value and adequate facilities, making it a solid choice for travelers seeking cost-effective accommodations without sacrificing too much in terms of comfort and convenience.
Microtel Inn & Suites Beckley East caters well to business travelers, offering several business-oriented amenities. The property features a usable business area and a dedicated meeting room for conferences, ensuring suitable facilities for conducting business. They provide business services and have a business center, though it appears to be underutilized. The hotel offers good Wi-Fi, essential for business activities. Despite these positives, some reviews note that the business center services were less impressive, suggesting there are areas for improvement. Overall, the hotel remains a viable option for business travelers, providing necessary amenities and a conducive environment for business engagements.
Microtel Inn & Suites Beckley East offers various accessible facilities making it a suitable choice for guests with disabilities. Most reviews highlight the hotel's commitment to accessibility, including ADA compliance and wheelchair accessible rooms and showers. Guests appreciate the availability of accessible amenities and recognize that the hotel is almost exclusively accessible by car, particularly from Interstate 64 East. The convenient location adds to its accessibility, making it easy for guests to reach the hotel from the interstate.
Security features, such as cameras in the parking lot, further ensure a comfortable stay. Accessible parking is directly in front of the hotel, facilitating ease of access. However, some guests noted that wheelchair access in the lobby could be improved and the handicap entrance at the front door is limited. Additionally, one review pointed out that the handicap room was located on the second floor, which may not be ideal for all guests.
Overall, the hotel’s accessible rooms and amenities are well-received, making it a viable option for disabled travelers despite minor accessibility issues at specific areas.
The Microtel Inn & Suites Beckley East boasts an indoor pool that is accessible around the clock, providing guests with the flexibility to take a dip at any hour. Families have been seen enjoying the pool and children in particular seem to have a great time. Many guests have praised the cleanliness of the pool, remarking that it is well-maintained and generally in good condition. However, there have been mentions of the pool being crowded and the pool area busy at times, which might require some waiting for poolside necessities like towels. The presence of a strong chlorine odor around the pool and occasional maintenance issues such as a cloudy pool and untended bathrooms have also been noted. Despite some basic features and lack of seating, the indoor pool remains a popular and appreciated amenity for many visitors to the hotel.
Microtel Inn & Suites Beckley East is highly praised for its pet friendliness, making it an excellent choice for travelers accompanied by their furry friends. Guests frequently note the hotel's welcoming attitude towards pets, highlighting the convenience and ease of traveling with their dogs. The hotel also offers specific pet-friendly rooms and there is a nearby dog park which adds to the appeal for pet owners.
However, the feedback is not without concerns. Some guests experienced issues with cleanliness, mentioning that certain areas had a lingering dog smell and there were a few complaints about carpets with a strong odor. Occasional disturbances from barking dogs, both within the hotel and from nearby canine training activities, were noted as well. Reports of flea problems and noisy pets affecting a good night's sleep were mentioned by several visitors.
Despite these issues, many guests appreciated the hotel's accommodating approach, ensuring their pets were as welcome and comfortable as they were. Friendly staff and a generally welcoming environment for pets were consistent positives in the reviews, making this hotel a practical option for pet owners, provided they are prepared for some potential noise and cleanliness hiccups.
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Location
The proximity to local attractions like New River Gorge National Park, various parks and numerous shopping centers and restaurants adds to its appeal. Whether visiting the soccer fields, heading to work or simply needing a quick overnight stay, the location works well for diverse needs. Additionally, the area is described as quiet and safe, which enhances the overall comfort of the stay.
Several guests enjoyed being close to essential amenities, noting the convenience of nearby gas stations, a Dollar General store and a variety of eateries that make trips more manageable. For those with specific destinations, the hotel’s location often falls about halfway to their final stop, adding to its strategic advantage.
However, a few mentioned challenges such as the hidden driveway or residential area setting, but these minor issues did not overshadow the generally favorable impression of its strategic location. Overall, the Microtel Inn & Suites Beckley East provides great value with its well-placed and accessible location tailored perfectly for both short and practical stays.
Breakfast
Some guests found the breakfast to be well-stocked and more than satisfactory, noting that it included staples like cereal, oatmeal, muffins, waffles, apples oranges and various beverages. Others appreciated the inclusion of make-your-own waffles and the decent variety of continental breakfast items, such as muffins, fruit and yogurt. A number of reviewers also highlighted the availability of fresh coffee any time of day.
On the other hand, a significant number of guests were less impressed. Common criticisms include limited options, lack of hot food choices beyond waffles and occasional issues with food quality, such as expired milk and stale bread. Others noted that the breakfast ran out quickly and was not replenished in a timely manner, leaving many items unavailable. Some felt that the breakfast lacked nutritional balance and suggested adding protein options like eggs or sausage.
During the Covid-19 pandemic, the hotel switched to offering grab-and-go breakfast bags containing items like muffins, granola bars and fruit. Opinions on this were also divided—some appreciated the convenience and safety of this option, while others found it inadequate and disappointing.
Overall, guests found the breakfast service to be adequate for a quick bite but generally hoped for more variety and consistent quality.
Rooms
Conversely, numerous reviews point out significant areas for improvement. Several guests reported rooms being very small with frequent comments on musty or smoky odors. Issues with cleanliness appeared frequently with mentions of dirty carpets, stained linens and mold in bathrooms. Some rooms had problems with broken appliances like microwaves and mini-fridges, as well as non-functioning or hard-to-moderate A/C units. The presence of pet hair, cat litter and unpleasant smells further detracted from the stay for some guests.
The overall state of the hotel's upkeep was another recurring theme with many rooms described as dated, needing repairs or showing signs of wear and tear. Instances of noisy environments, insufficient towels and unclean bathroom areas added to the negative experiences.
In summary, while Microtel Inn & Suites Beckley East offers clean, comfortable rooms for some guests, there are consistent issues with room size, cleanliness and maintenance that need addressing to enhance overall guest satisfaction.
Beds
However, the reviews reveal a mixed bag. There were significant mentions of uncomfortable and worn-out beds with some guests finding the mattresses too soft, too hard or even lumpy. Issues with cleanliness were noted, such as dirty or stained bed sheets and a handful of guests experienced broken beds or found bed bugs, which detracted from their stay. Pillow quality also drew mixed feedback; while some found them comfortable, others described them as old, hard or extremely flat.
Despite these issues, it appears that the hotel has made efforts to provide comfortable bedding with some reviews indicating the presence of new mattresses and good linens. Overall, for many visitors, the beds at Microtel Inn & Suites Beckley East provided a comfortable night's sleep, although improvements in consistency and cleanliness could enhance the experience further.
Cleanliness
There have been numerous complaints about dirty carpets, stained linens and hair in the bathrooms and on bedsheets. Some guests reported that their rooms were musty and had a bad scent, while others noted cleanliness issues in common areas such as hallways and elevators. The cleanliness of the pool area was also a recurring concern with mentions of cloudy water and dirt.
Some rooms reportedly had frayed, stained or torn carpets and there were occasional remarks about sticky floors and mold. The facilities, including the bathroom fixtures and furniture, were often cited in need of updates and more thorough cleaning. Many guests felt that a more rigorous cleaning regimen was required throughout the property to meet their expectations.
Overall, while some visitors did encounter clean and comfortable accommodations, the hotel’s dated condition and inconsistency in maintaining cleanliness have been significant points of dissatisfaction.
Staff
However, there are occasional mentions of unhelpful or rude staff members. Some guests noted instances where the manager and other staff did not meet professional standards with complaints of staff being overwhelmed, unresponsive or lacking proper training. Despite these critiques, the overall sentiment leans heavily towards a positive experience with the hotel staff, contributing significantly to guests' pleasant stays.
Wi-Fi
Gym
Pool
Family
3 Star
The location of the hotel is convenient, adding to its appeal for those looking for a good spot to rest during their travels. While some reviews suggest that the hotel could benefit from updates to its older facilities, the overall sentiment points to it being a decent, affordable option for those on a budget. The quality of accommodations is consistent with what one would expect from a three-star establishment, providing adequate cleanliness and basic amenities.
Guests have noted that they often choose Microtel Inn & Suites Beckley East for its combination of affordability and practicality with some even highly recommending it. Despite some mentions of the hotel being outdated and not making the best first impression, the consistent theme is that it offers a fair price for the level of comfort and service provided.
Overall, Microtel Inn & Suites Beckley East stands out for its good value and adequate facilities, making it a solid choice for travelers seeking cost-effective accommodations without sacrificing too much in terms of comfort and convenience.
Business
Accessible
Security features, such as cameras in the parking lot, further ensure a comfortable stay. Accessible parking is directly in front of the hotel, facilitating ease of access. However, some guests noted that wheelchair access in the lobby could be improved and the handicap entrance at the front door is limited. Additionally, one review pointed out that the handicap room was located on the second floor, which may not be ideal for all guests.
Overall, the hotel’s accessible rooms and amenities are well-received, making it a viable option for disabled travelers despite minor accessibility issues at specific areas.
Indoor Pool
Dog Friendly
However, the feedback is not without concerns. Some guests experienced issues with cleanliness, mentioning that certain areas had a lingering dog smell and there were a few complaints about carpets with a strong odor. Occasional disturbances from barking dogs, both within the hotel and from nearby canine training activities, were noted as well. Reports of flea problems and noisy pets affecting a good night's sleep were mentioned by several visitors.
Despite these issues, many guests appreciated the hotel's accommodating approach, ensuring their pets were as welcome and comfortable as they were. Friendly staff and a generally welcoming environment for pets were consistent positives in the reviews, making this hotel a practical option for pet owners, provided they are prepared for some potential noise and cleanliness hiccups.
Yes, Microtel Inn & Suites Beckley East has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Microtel Inn & Suites Beckley East.
Yes, Microtel Inn & Suites Beckley East welcomes dogs.
No, parking facilities aren't available at Microtel Inn & Suites Beckley East.
Yes, Microtel Inn & Suites Beckley East has a gym.
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