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Summary of reviewsSure Hotel by Best Western Centre Beaune is highly regarded for its exceptional location in the heart of Beaune, providing easy access to major attractions, restaurants, and shops. Guests appreciate the convenience of being able to explore the charming French town on foot, alongside the added benefit of having parking facilities nearby. The central yet relatively quiet setting of the hotel offers a harmonious balance of accessibility and tranquility.
The cleanliness of the hotel receives mostly positive reviews, with many guests praising the well-maintained rooms and common areas. The staff contributes significantly to the pleasant atmosphere, consistently delivering attentive and professional service. Reception staff, in particular, are commended for their friendliness and willingness to assist guests, enhancing the overall comfort and experience. Specific team members, such as Hugo, are highlighted for their exceptional service, further adding to the hotel’s appeal.
While the hotel's breakfast receives mixed feedback, the variety and quality of options, particularly the fresh bread, are often appreciated, along with the helpfulness of the breakfast staff. However, some guests suggest improvements in replenishment and offering more selection, especially for those with specific dietary requirements.
Guest opinions on rooms are divided; while many describe them as clean and equipped for short stays, challenges such as limited space and insufficient soundproofing are noted. Nonetheless, amenities like kettles and air conditioning contribute positively to the comforts offered.
Parking facilities are considered a notable advantage, with guests valuing both the paid private parking and free options nearby. The secured spaces alongside the hotel’s proximity to Beaune’s attractions are seen as significant benefits.
In terms of bedding, most guests find the beds comfortable and well-suited for restful sleep, although some report minor issues relating to mattress quality and bed configurations. Despite this, guests largely enjoy their stay, bolstered by the hotel’s good price-quality ratio.
Overall, Sure Hotel by Best Western Centre Beaune provides a satisfactory and pleasant experience, particularly for those visiting Beaune briefly or seeking basic accommodations with the added advantage of a prime location and supportive staff. While it fulfills the needs of many travelers, expectations of a classic three-star experience may vary. Show more
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Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly. The hotel's amenities and convenient location make it a practical choice for pet owners.
Hotel with Parking
Offering parking, this hotel provides a comfortable and reliable stay. Its central location and the backing of the Best Western brand ensure a quality experience.
Cheap Hotel
This hotel is near the city center of Beaune, offering a blend of comfort and convenience. It's a reliable choice for travelers seeking a balance between cost and quality.
3-Star Hotel
This hotel is centrally located in Beaune, offering easy access to local attractions. It provides comfortable accommodation and reliable service.
Family Friendly Hotel
Room Types
Standard Queen RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating and a flat-screen TV. The unit has 1 bed.
Standard Twin RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The unit has 2 beds.
Standard King RoomThe double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a walk-in shower and a hairdryer. The double room has a flat-screen TV, a wardrobe, a carpeted floor, as well as heating. The unit has 1 bed.
Two Double Rooms next to each otherThe twin/double room features air conditioning and a tea and coffee maker.
Guest Reviews
7.4
Good
Location
Nestled in the heart of Beaune, Sure Hotel by Best Western Centre Beaune boasts an enviable location, making it an ideal choice for travelers eager to explore this charming French town. Perfectly situated in the city center, the hotel offers easy access to all of Beaune's main attractions, from the historic Hospices de Beaune to an array of delightful restaurants and shops. Guests appreciate the convenient proximity that allows for leisurely strolls through the town's vibrant streets, with nearly everything within walking distance. The hotel also provides advantageous parking facilities, a welcomed amenity for those traveling by car. While the location is a standout feature, the hotel balances its prime position with comfortable accommodations and friendly staff, ensuring a pleasant stay for those visiting the picturesque wine town. Despite the centrality, it's set in a relatively quiet spot, offering both accessibility and a peaceful environment for guests to unwind after a day of sightseeing.
Breakfast
While staying at the Sure Hotel by Best Western Centre Beaune, guests have shared mixed feelings about the breakfast experience. On a positive note, many visitors appreciated the good variety and abundance offered by the breakfast buffet, describing it as hearty and complete with both savory and sweet options. Some guests even found the breakfast to be excellent in terms of value for money, especially considering fresh products like the bread were often highlighted. There were also mentions of the warm and helpful breakfast staff who contributed positively to the experience.
However, some guests felt that the breakfast could be further improved. Common criticisms involved the lack of replenishment during busy periods, limited options, and a setting that was occasionally described as less than appealing. In some instances, the breakfast room's atmosphere was noted for its cafeteria-like feel, and certain aspects such as the basic selection and lack of special dietary options left room for improvement.
Overall, while the breakfast at the hotel has its strong points, there are areas where additional attention could enhance the overall guest experience, particularly for those staying for longer periods or with specific dietary needs.
Rooms
The Sure Hotel by Best Western Centre Beaune offers rooms that primarily cater to guests looking for basic and functional accommodation. While many have found the rooms to be clean and comfortable, several reviews highlight some challenges related to size and soundproofing. The majority of rooms are described as small, with limited space, yet clean and adequately equipped for short stays. Many guests note that the decor and furnishings are somewhat outdated, although there have been efforts to renovate some of the spaces.
Soundproofing appears to be a significant concern, with guests frequently disturbed by noises from neighboring rooms. Despite this, some rooms have been praised for being quiet and offering comfortable beds. Bedding quality has mixed reviews, but the presence of amenities like kettles and air conditioning in certain rooms is appreciated. The hotel’s location is identified as a strong point, providing easy access to the city's attractions.
Overall, the hotel is seen as suitable for brief stopovers or short visits to Beaune, particularly for travelers who are looking for simplicity and convenience.
Beds
Visitors to the Sure Hotel by Best Western Centre Beaune shared mixed reviews about the bedding experience, although most comments leaned towards a positive perspective. Many guests praised the beds for their comfort, emphasizing excellent bedding and highlighting the upholstery's quality. The beds were consistently described as comfortable and accommodating, with several guests noting the pleasant firmness of the mattresses. However, a few reviews indicated room for improvement, mentioning that some mattresses were lumpy or sagging, and a degree of noise disturbed the sleep of some guests. The bed sizes were a point of contention, with a few reviewers noting instances of two single beds being pushed together instead of a true king-size experience. Despite these issues, the convenience of the hotel's location, its pet-friendly policies, and the decent breakfast made stays generally enjoyable for guests, with their sleep experiences being mostly satisfactory.
Cleanliness
The reviews for Sure Hotel by Best Western Centre Beaune highlight a mixed but predominantly positive experience regarding cleanliness. Guests frequently commend the hotel for its overall cleanliness and comfort, noting particularly the spacious and well-kept rooms. The exemplary cleanliness of the accommodations and common areas is often paired with compliments about the friendly and welcoming staff, creating a pleasant atmosphere for visitors. The hotel's central location and secure parking further contribute to its appeal.
Despite the general praise, some guests reported issues that could detract from the experience, such as outdated carpets and occasional lapses in thorough cleaning, particularly in bathrooms and during linen changes. Furthermore, a number of guests noted maintenance issues like strong odors, worn-out carpets, and minor defects within rooms that suggest a need for renovation. Few guests encountered problems in communal areas such as the breakfast room, where cleanliness and hygiene could be improved. Nevertheless, many reviews emphasize that the hotel remains a clean and comfortable choice for those visiting Beaune.
Staff
The staff at Sure Hotel by Best Western Centre Beaune have earned commendations for their attentiveness and professionalism, consistently creating a warm and welcoming atmosphere for guests. Visitors repeatedly highlight the friendliness and helpful nature of the team, with several reviews reflecting on the particularly accommodating reception staff. The kindness and availability of the staff are frequently noted, enhancing the overall comfort of guests during their stay.
Despite minor instances of inflexibility and occasional irritability, the majority of feedback portrays the staff as polite, dedicated, and responsive to guests' needs. Specific team members, such as Hugo at reception, have received outstanding individual recognition, demonstrating exceptional service. The staff's good mood and dynamism, particularly during breakfast service, contribute positively to the guest experience.
Sure Hotel's central location combined with the attentive service offered by its team, including friendly night staff, ensures a pleasant stay in Beaune. Visitors appreciate the staff's willingness to accommodate their requests, even amidst challenging conditions like warm weather. Ultimately, the empathetic and charming team continually strives to provide an impeccable service, contributing significantly to the high-quality experience at this centrally located hotel.
Parking
The parking situation at Sure Hotel by Best Western Centre Beaune is widely appreciated by guests, offering a mix of paid private parking and free options nearby. The private parking spaces provide great convenience for travelers looking to easily access their vehicles close to their accommodations. Though some spaces may be tight, many guests have praised the spaciousness and security features, such as barriers and enclosed lots. Guests appreciate the hotel's proximity to Beaune's historic center, making it ideal for exploring local attractions, shops, and restaurants. Additionally, the ability to drop off vehicles before check-in adds to the overall convenience. The parking facility is noted as being good value for money, serving as an asset to the hotel’s offerings alongside its central location. While there is a fee associated with private parking on the premises, the option is considered a worthwhile enhancement to the stay. Overall, the parking solutions provided contribute positively to guest experiences, facilitating ease of access and providing peace of mind.
3 Star
The Sure Hotel by Best Western Centre Beaune delivers a mixed experience according to guest reviews. While some visitors appreciate its convenient location, comfortable rooms, and the friendliness of the staff, others are critical of its three-star designation. Guests commend the hotel for its good price-quality ratio, making it an appealing choice for budget-conscious travelers in the otherwise expensive Beaune area. However, several reviews suggest that the accommodations and amenities fall short of a typical three-star standard, with some guests noting a lack of room soundproofing and an overly simple breakfast offering. This disparity in expectations could be attributed to confusion stemming from the hotel's branding, which may not clearly differentiate itself from other Best Western properties in the vicinity. Overall, while it provides a satisfactory stay for many, those expecting a true three-star experience may find the hotel lacking.
No, Sure Hotel by Best Western Centre Beaune doesn't have any pool.
No, a spa isn't available at Sure Hotel by Best Western Centre Beaune.
Yes, Sure Hotel by Best Western Centre Beaune welcomes dogs.
Yes, parking facilities are available at Sure Hotel by Best Western Centre Beaune.
No, Sure Hotel by Best Western Centre Beaune doesn't have a gym.