The Burgundy is a popular choice for travelers seeking a serene and convenient mountain retreat. The lodge boasts an excellent location, nestled in tranquil forest surroundings yet within easy walking distance to the village, Main Street and nearby snow parks. Guests appreciate the proximity to Bear Mountain, Snow Summit and Pine Knott Marina, offering plenty of opportunities for skiing, hiking and lake adventures.
The lodge is recognized for its great value for money with clean rooms and hospitable staff enhancing the experience. Visitors enjoy the variety of onsite amenities, including a heated pool, BBQ area and a welcoming continental breakfast, which is praised for its variety, especially the inclusion of eggs alongside standard items like cereal and rolls. Though some guests noted periods of unavailability, the breakfast generally meets expectations for a continental offering.
The Burgundy’s rooms are described as spacious and cozy with a rustic cabin feel and unique amenities like private balconies and spa tubs. The vintage decor and comfortable beds are frequently highlighted, along with the friendly and attentive staff who contribute significantly to a positive experience. However, some rooms and common areas are noted as dated and in need of thorough cleaning and updates with occasional issues regarding lighting and heating.
Cleanliness presents a mixed bag; while some guests found their rooms very clean with practical amenities like rock fireplaces, others reported issues like dirty floors, dusty rooms and dated bathroom facilities. Despite these concerns, many still appreciated the lodge’s quiet setting and proximity to dining options.
The staff consistently receive high marks for their friendliness and helpfulness, often going above and beyond to address guest needs and concerns. Their local knowledge and prompt assistance are frequently commended, contributing significantly to the welcoming atmosphere of the lodge.
The pool area is generally enjoyed by guests, particularly the heated pool and hot tub, though maintenance issues such as occasional closures or cleanliness concerns were noted. When fully operational, the pool area and additional amenities like basketball hoops and picnic areas enhance the leisure experience.
Beds at the lodge receive mixed reviews with many guests appreciating the firmness and comfort, while others found them old and uncomfortable. Cleanliness of the bed linen also varied with some guests reporting unpleasant odors and stained sheets.
Fireplaces in the rooms are a generally well-received feature, adding to the cozy atmosphere despite minor issues with lighting or smoke smells. Overall,
The Burgundy offers a pleasant stay with a few areas needing improvement, making it a charming base for exploring the best of the area’s outdoor activities, dining and shopping.