Hyatt House Fishkill-Poughkeepsie is widely appreciated for its excellent location, offering easy access to dining, shopping, and entertainment venues in Fishkill. This central position enhances connectivity and provides a vibrant community atmosphere that guests enjoy. The hotel's breakfast is a notable highlight, consistently praised for its variety and quality, with many guests impressed by the delicious spread that includes eggs, sausage, pancakes, and potatoes. Although minor critiques exist regarding presentation and selection, the overall experience remains positive.
Rooms at Hyatt House Fishkill-Poughkeepsie are spacious, clean, and well-equipped, ideal for families and extended stays. Guests appreciate the comfortable beds and the convenience of in-room amenities, contributing to a welcoming atmosphere bolstered by friendly staff. The hotel's cleanliness is a strong point, with many guests noting the immaculate condition of rooms and facilities. While some isolated concerns about cobwebs and bathroom cleanliness arise, the majority of guests are satisfied with the hotel's upkeep.
The staff at Hyatt House Fishkill-Poughkeepsie receive high praise for their exceptional customer service. They are recognized for their friendliness, attentiveness, and willingness to assist, creating a warm and welcoming environment. Specific commendations for front desk personnel, like team member Lauren, highlight the superior service that enhances the guest experience.
The pool and hot tub are impressive features, particularly appreciated during colder months due to heating. Guests generally enjoy the pool area, though occasional maintenance issues have been reported. Despite the lively atmosphere created by the presence of children, the pool provides a valuable retreat for many visitors. Overall, Hyatt House Fishkill-Poughkeepsie offers a comfortable and pleasant stay, consistently meeting and often exceeding guest expectations.
Red Roof Inn & Suites Newburgh - Stewart Airport West Point enjoys a favorable reputation among guests, primarily due to its exceptional location, cleanliness and staff service. The hotel is ideally situated near major highways and the airport, making it highly accessible and perfect for various activities and trips. Guests appreciate its proximity to West Point, scenic lake views and convenient access to shopping centers and restaurants, including Walmart. The availability of a free shuttle service further adds to its appeal.
Rooms at the hotel are frequently highlighted for their cleanliness, spaciousness and comfort. Guests find the rooms well-kept, quiet and a pleasant retreat after a day's activities. The comfort of the beds, in particular, receives high praise, contributing significantly to the restful experience. Despite occasional mentions of minor issues like dampness and odors, the overall sentiment remains positive with the beautiful lake view enhancing the stay.
Cleanliness stands out as a prominent feature of the hotel with both the rooms and shared spaces maintained to a high standard. Guests consistently note the updated and comfortable arrangements, augmented by the exceptional service provided by the staff. The hotel team is commended for their friendliness, efficiency and attentiveness, often going above and beyond to ensure guest satisfaction.
However, breakfast options at the hotel receive mixed reviews. Although the provision of breakfast bags during the pandemic — featuring items like granola bars, muffins, fruit and drinks — was appreciated, some guests found them too basic and lacking in variety.
In essence, Red Roof Inn & Suites Newburgh - Stewart Airport West Point is celebrated for its strategic location, immaculate cleanliness, comfortable beds and outstanding staff service, making it a recommended choice for travelers seeking a comfortable and convenient stay.
Overlook Lodge and Stone Cottages at Bear Mountain offer guests a tranquil retreat nestled amid the natural beauty of Bear Mountain. The stunning location is a highlight, surrounded by lush forests and a serene lake, providing a peaceful escape from nearby New York City. Positioned conveniently for nature exploration, guests appreciate the proximity to hiking trails and the picturesque views from rooms, which enhance the serene atmosphere.
The accommodations are praised for their charm and comfort. Guests find the beds and pillows especially comfortable, ensuring restful nights, while the spacious and clean rooms add to the overall sense of relaxation. Although the decor may appear dated to some, the private, cozy ambiance and magical setting make for a memorable getaway experience.
Staff at the Lodge and Cottages receive high praise for their friendly and welcoming nature. Guests note their professionalism and attentiveness, particularly manager William’s exceptional service, which includes accommodating pets and revising reservations with ease. The staff’s dedication to creating a warm and satisfying environment greatly enhances the overall experience.
While many aspects of the Overlook Lodge and Stone Cottages garner positive feedback, breakfast receives mixed reviews. Guests express a desire for more variety and improved quality in line with the costs, with many finding the offerings limited and overpriced. Suggestions for simple yet satisfying breakfast options have been noted, indicating an area for potential improvement.
Overall, the Overlook Lodge and Stone Cottages offer a charming and peaceful retreat with beautiful surroundings, making it an appealing choice for nature lovers seeking an escape in Bear Mountain.