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Summary of reviewsHôtel des Basses Pyrénées in Bayonne enjoys a prime location at the heart of the town, making it an excellent base for exploring local attractions like the cathedral, the Nive canal and the bustling shopping streets of Grand and Petit Bayonne. Despite its central location, the hotel retains a peaceful ambiance, complemented by its historic charm and well-maintained, spacious rooms. Guests find convenient access to parking and lauded the cleanliness and comfort of their accommodations, though some noted minor upkeep issues such as dated bathrooms and occasional damp smells.
Breakfast offerings receive high marks for quality, variety and freshness with an enjoyable setting that includes an outdoor terrace. However, the cost of breakfast is frequently cited as excessive. The hotel's restaurant is a standout feature, praised for its delicious and inventive dishes and often compared favorably to Michelin Bib Gourmand standards.
Room quality is a significant highlight with many guests appreciating the spaciousness, tasteful decoration and modern amenities. The family rooms, in particular, are noted for their generous size and suitability for larger groups. The comfortable beds are a recurring positive element, contributing to restful nights.
Staff at the hotel receive widespread acclaim for their friendliness, helpfulness and efficiency. The reception team, in particular, enhances the guest experience with their warm and accommodating service.
Parking options, while sometimes challenging and generally not included in the hotel stay, are conveniently located nearby and positively regarded for their safety.
Despite some criticisms regarding the hotel's four-star rating—which some guests feel it does not fully meet due to a lack of certain amenities and the need for updates—Hôtel des Basses Pyrénées in Bayonne remains a highly recommended choice for visitors seeking a blend of historic charm, central location and welcoming atmosphere. Show more
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Categories
Boutique-style Hotel
Included in a list of boutique hotels in Bayonne, suggesting it offers a stylish and unique experience. It is recognized for fitting the boutique category in the city.
Hotel for Honeymoon
This hotel offers a romantic ambiance in Bayonne, providing a comfortable and convenient stay. Its historic setting adds to its charm.
Business Hotel
This hotel offers a practical location in Bayonne, providing easy access to local amenities. It serves as a functional base for business travelers seeking simple accommodation.
Hotel with Parking
This hotel includes parking facilities, providing guests with a convenient option for parking their vehicles.
EV charging stations
Accessible Hotel
Provides good accessibility features and services.
Hotel with EV Charging Stations
An EV charging station is provided at this hotel for electric vehicle owners. Guests benefit from parking facilities that include this charging option.
4-Star Hotel
Located in the heart of Bayonne, this hotel is housed in a restored building with traditional architecture and modern comforts. It features a restaurant serving traditional Basque cuisine.
Family Friendly Hotel
Romantic Hotel
Room Types
Prestige Double or Twin RoomFeaturing free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a seating area as well as city views.
Prestige Double RoomProviding free toiletries and bathrobes, this double room includes a private bathroom with a shower and a hairdryer. The air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit offers 1 bed.
Comfort Double RoomOffering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 1 bed.
Family RoomOffering free toiletries and bathrobes, this family room includes a private bathroom with a shower and a hairdryer. The air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a tea and coffee maker, a wardrobe as well as city views. The unit has 2 beds.
Junior SuiteThe air-conditioned suite features 1 bedroom and 1 bathroom with a bath and a hairdryer. This suite has soundproof walls, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit offers 1 bed.
Superior SuiteThe air-conditioned suite features 1 bedroom and 2 bathrooms with a walk-in shower and a hairdryer. This suite has soundproof walls, flat-screen TV with cable channels, an inner courtyard view, as well as chocolate for guests. The unit offers 2 beds.
Guest Reviews
8.5
Very Good
Location
Hôtel des Basses Pyrénées in Bayonne boasts a location that consistently impresses its guests. Situated in the heart of Bayonne, the hotel offers the perfect base for exploring the town on foot with everything from the cathedral to the old town's pedestrian shopping streets just a stone's throw away. Reviewers rave about the hotel's proximity to the city's main attractions, including the Nive canal and the vibrant shops and restaurants of both Grand and Petit Bayonne. Additionally, the hotel manages to offer a sense of tranquility despite its central location, making it an ideal spot for visitors who want to be in the thick of things without sacrificing peace and quiet. The convenience of being able to easily access the rugby stadium is also a noted plus. Guests appreciate the combination of a clean, well-maintained environment with the accessibility of nearby parking. The charm of the hotel's historic building, paired with spacious and comfortable rooms, further enhances the overall experience, making it a highly recommended stay for anyone visiting Bayonne.
Breakfast
The breakfast experience at Hôtel des Basses Pyrénées - Bayonne leaves a strong impression, largely positive, though not without some critiques. Many guests rave about the extensive and hearty breakfast buffet, highlighting the freshness of the fruit, the tastiness of the juices and the quality of the local products offered. Descriptions like very good, excellent and exceptional frequently appear in the reviews, suggesting a generally high standard.
The variety available seems to be a standout feature, as phrases like complete with quality products and hearty and varied breakfast suggest a wide range of choices. The breakfast location and the option to have breakfast on the outdoor terrace also draw praise, adding to the overall pleasant experience.
However, the cost of breakfast is a recurring negative point. Several reviewers mention that they found it somewhat or very expensive, especially given the perceived lack of variety at times. Comments about the price being excessive or not worth the €20 per person price tag indicate a disconnect between the price and the value felt by some guests.
In summary, while the breakfast at Hôtel des Basses Pyrénées - Bayonne is often lauded for its quality, variety and pleasant setting, the cost is a frequent concern among guests, suggesting that more competitive pricing or broader options might enhance the overall experience.
Dinner
The restaurant at Hôtel des Basses Pyrénées - Bayonne is highly praised for its excellent dining experience. Guests frequently commend the quality of the food, describing it as very good original and delicious. Many find the restaurant to be a significant advantage of the hotel with some comparing it favorably to Michelin Bib Gourmand standards, reflecting both quality and value. The presence of a skilled chef contributes to the superb dining experience, which includes a variety of tasty dishes that are well-regarded. The possibility to dine at the hotel's restaurant, coupled with the convenience of reserving nearby parking, enhances the overall guest experience. While a few diners found the meals disappointing or the restaurant expensive for what it offers, the consensus remains that the hotel's restaurant is a notable highlight.
Rooms
Nestled in the heart of Bayonne, the Hôtel des Basses Pyrénées offers guests a delightful blend of comfort and charm. Known for its quiet and clean rooms, the hotel provides a serene retreat from the bustling city. The rooms, although varying in size, consistently earn praise for their spaciousness, tasteful decoration and modern amenities. Guests particularly appreciate the large bathrooms and quality bedding, adding to the overall comfort and restful experience.
The hotel does not fall short on character with many rooms displaying a special charm and cozy atmosphere, making even the more simply decorated rooms inviting. While some rooms are noted to be a bit dated or small, the trade-off is often the picturesque older building's unique appeal. Additionally, suites and larger family rooms offer ample space, making them ideal for longer stays or traveling with family.
The location of the hotel is a major highlight, providing an excellent base for exploring Bayonne. Combining its charming aesthetic with practical comforts, the Hôtel des Basses Pyrénées stands out as a pleasant and well-situated choice for travelers seeking both relaxation and convenience.
Beds
Guests of Hôtel des Basses Pyrénées - Bayonne consistently highlight the comfort and quality of the beds and bedding in their reviews. Visitors frequently describe the beds as very comfortable with some expressing that they were super comfortable and even to die for. Several reviews emphasize the excellent quality of the bedding, adding to the overall positive sleeping experience. While the majority found the beds to be a highlight of their stay, a few noted that the bedding was too firm for their preference. However, the general sentiment leans heavily towards a comforting and restful night's sleep, supported by quality bedding and well-equipped rooms. Alongside complimentary remarks about the spaciousness of the suites and the excellent service, the hotel's beds contribute significantly to a pleasant and memorable stay.
Cleanliness
Hôtel des Basses Pyrénées - Bayonne generally receives high marks for cleanliness from guests. Reviews frequently mention the hotel being very clean, neat and well-maintained. Many guests found their rooms to be spotless and appreciated the cleanliness and comfort of their accommodations, highlighting well-equipped and pleasant rooms. Additionally, the staff's friendly and welcoming nature contributed to the overall positive experience.
However, some reviews did express concerns regarding certain areas. While the hotel as a whole maintains a good standard of cleanliness, some guests pointed out specific issues, such as dated bathrooms, carpets that need refreshing and occasional minor damp smells. In a few instances, guests felt that room cleaning was insufficient or unsatisfactory. Despite these minor drawbacks, most guests were pleased with the overall cleanliness and comfort of their stay.
Staff
Hôtel des Basses Pyrénées - Bayonne is renowned for its exceptionally friendly and helpful staff. Guests frequently commend the team for their kindness, efficiency and pleasant demeanor. The reception team, in particular, stands out for being welcoming, attentive and accommodating, ensuring a warm and considerate service from check-in to check-out.
The staff's ability to assist with various inquiries and provide tips for local attractions reflects their dedication to guest satisfaction. While a minority of reviews mentioned that the warmth of the staff could be improved and that assistance with luggage was lacking, these sentiments were overshadowed by the overwhelmingly positive remarks about the personnel's attentiveness and care.
Overall, the quality of service and the welcoming nature of the staff significantly enhance the guest experience at this well-located hotel.
Parking
Hôtel des Basses Pyrénées in Bayonne receives positive mentions for its parking arrangements from guests. The hotel is conveniently located in the city center, which means parking options are nearby and easy to find. Guests appreciate the availability of nearby public parking, often just across the street or within a short walking distance. The safety and security of these parking facilities are frequently highlighted, making them an attractive option for travelers.
However, it's important to note that hotel guests sometimes face challenges with parking, such as the occasional lack of availability and the necessity to use paid parking, which is not included in the hotel stay. Despite these occasional inconveniences, the hotel's central location and nearby parking options are generally well-received, aiding in an overall positive stay experience.
Family
'Hôtel des Basses Pyrénées - Bayonne' is well-suited for families, offering a family-run atmosphere with spacious, comfortable rooms. The family rooms have separate spaces, providing privacy and convenience for larger groups. Guests appreciated having two real rooms in the family accommodations, making it highly comfortable even for families of five. Despite some expectations for additional gestures, the overall service and the suitability of the rooms for families received positive feedback.
4 Star
Guests of Hôtel des Basses Pyrénées in Bayonne have shared mixed opinions regarding its four-star rating and services. A recurring observation is that the overall equipment and facilities fall below the standards typically expected from a four-star establishment. Reviews frequently mention a mismatch between the advertised rating and the actual condition of the property, noting that it feels more like a three-star hotel. Specific points of dissatisfaction include the lack of basic amenities such as a fridge or a safe in the rooms, contributing to a sense that the hotel urgently needs updating. Despite its rating, travelers generally felt that the experience did not meet their expectations for a four-star hotel, both in terms of quality and value for the price charged.
No, Hôtel des Basses Pyrénées - Bayonne doesn't have any pool.
No, a spa isn't available at Hôtel des Basses Pyrénées - Bayonne.
No, Hôtel des Basses Pyrénées - Bayonne doesn't allow dogs.
Yes, parking facilities are available at Hôtel des Basses Pyrénées - Bayonne.
No, Hôtel des Basses Pyrénées - Bayonne doesn't have a gym.