Bayan Lepas5.32415600,
100.28321700,
No 7 Jalan Mayang Pasir 2, Bandar Bayan Baru, Penang Bandar Bayan Baru(Show on Map)
7.3
Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Seri Malaysia Pulau Pinang is highly praised for its strategic and convenient location, offering easy access to the airport, major roads, a variety of restaurants and shops. Guests find the proximity to essential facilities, such as a mosque, incredibly convenient. Ample parking facilities add to the ease of stay with numerous spaces often situated directly in front of the rooms.
Breakfast at the hotel generally receives positive feedback for its enjoyable and delicious offerings with guests appreciating the local flavors. The friendly staff add to the positive dining experience, although some guests wish for a more varied menu to cater to different tastes and dietary preferences.
The rooms at Hotel Seri Malaysia are recognized for their spaciousness and cleanliness, making them suitable for families. Room service is commended for its efficiency. However, guests note a few areas for improvement, such as slightly slippery bathrooms and occasional unpleasant smells. The absence of refrigerators and some issues with dust and spider webs have also been mentioned. Noise can be a concern for rooms near the pool or housekeeping areas.
Cleanliness presents a mixed picture with some guests noting neat and clean rooms, while others highlight persistent issues in bathrooms and common areas. Problems such as yellow stains, black mold and pests have been reported, indicating a need for improved maintenance and hygiene standards.
The hotel staff receive substantial praise for being friendly, helpful and accommodating, creating a positive atmosphere for guests. Although there are occasional lapses in response times and professionalism, the overall impression of the staff and management is favorable.
One significant drawback noted is the unreliable free WiFi with many guests experiencing weak or non-functional internet connections. Password issues and the need to use public WiFi detracted from the guest experience.
In summary, Hotel Seri Malaysia Pulau Pinang provides a convenient location, spacious rooms and friendly service that appeals to many travelers. While it delivers a generally pleasant stay, enhancing maintenance, cleanliness, breakfast variety and WiFi connectivity would significantly improve the overall guest experience. Show more
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Categories
Hotel with Swimming Pool
This hotel features a swimming pool. It offers a convenient location in Bandar Bayan Baru.
Outdoor Pool
Hotel with Free Wi-Fi
This hotel is located near Penang International Airport and provides comfortable accommodations with free internet access in public areas and Wi-Fi in rooms.
Hotel with Parking
This hotel offers free parking, a restaurant, and an outdoor pool, providing essential amenities for travelers with vehicles.
Cheap Hotel
A recommended hotel in Bayan Lepas that falls into the budget category. While reviews are average, it offers standard hotel facilities like an outdoor pool and free WiFi at a competitive price.
Accessible Hotel
Hotel Seri Malaysia Pulau Pinang offers wheelchair accessibility throughout its grounds and has facilities for disabled guests available. They have ground floor rooms for accessibility. The hotel also provides an indoor pool, and a 24-hour front desk.
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Outdoor Pool
Room Types
Standard Twin RoomThis air-conditioned standard twin room is fitted with a flat-screen satellite TV. The en suite bathroom includes shower facilities. Ironing facilities are available.
Standard Queen RoomThis air-conditioned standard queen room is fitted with a flat-screen satellite TV. The en suite bathroom includes shower facilities. Ironing facilities are available.
Family RoomThis larger air-conditioned family room is fitted with a flat-screen satellite TV. The en suite bathroom includes shower facilities. Ironing facilities are available.
Guest Reviews
7.3
Good
Location
Hotel Seri Malaysia Pulau Pinang boasts a strategic and convenient location that receives high praise from its guests. Situated near the airport, it offers easy access to major roads, making travel around Penang a breeze. The proximity to various restaurants and shops enhances the stay, ensuring that guests can find food and groceries without hassle. The hotel is also close to a mosque and other essential facilities, which adds to its convenience. Ample parking spaces are available, allowing guests to park their vehicles near their rooms. With a good connection to tourist attraction spots and a blend of practical amenities, this hotel is noted for its excellent location in Penang.
Breakfast
At Hotel Seri Malaysia Pulau Pinang, the breakfast experience gathers mixed reactions yet leans towards being generally good. Guests note that the breakfast is enjoyable and delicious with some specifically appreciating the local and authentic flavors offered. Additionally, friendly staff contribute positively to the breakfast experience.
However, some reviews suggest that the breakfast menu could benefit from increased variety. While there are options available, they do not always cater to everyone’s tastes and dietary preferences. Common requests include adding more diverse dishes such as nasi lemak, roti canai and various kuihs to enhance the selection.
Despite certain criticisms about repetitiveness and lack of variety, the buffet breakfast is considered satisfactory for its price range and is regarded as clean and well-prepared. Overall, for those looking for a taste of local cuisine in a friendly atmosphere, the breakfast at Hotel Seri Malaysia could still be a pleasant start to the day.
Rooms
Hotel Seri Malaysia Pulau Pinang offers a range of spacious rooms, making it suitable for families and those who appreciate roominess. Many guests appreciate the cleanliness of the rooms, despite some furnishings being a bit dated and worn. The room service receives high marks, adding to the overall positive experience. Despite these strengths, there are some areas for improvement. The bathrooms, while generally clean, have been noted to be slightly slippery and some emit unpleasant smells. The absence of fridges in the rooms has been mentioned as a downside and cleanliness issues such as spider webs and dusty floors have been reported by a few visitors. Noise can also be an issue, particularly for rooms located near the pool or housekeeping areas. Overall, the hotel's strong points are its spacious and tidy rooms, friendly staff and good room service, but it would benefit from some updates and better maintenance.
Beds
Hotel Seri Malaysia Pulau Pinang receives varied feedback regarding its beds. Positively, many guests find the beds comfortable enough for a pleasant stay. There is a suggestion that the blankets could see some improvement with a few guests noting that the hotel still uses triple sheets and that some bed covers appear old. There are mixed opinions on the mattress with some guests experiencing lumpiness, while others express comfort. Despite a few isolated issues with cleanliness and room amenities, the overall feedback about the beds leans towards a generally comfortable experience for visitors.
Cleanliness
Hotel Seri Malaysia Pulau Pinang presents a significant contrast in guest experiences concerning its cleanliness. While some areas, notably the room sheets and certain rooms themselves, have been reported as neat and clean, this positive aspect seems overshadowed by numerous complaints regarding the overall cleanliness of the hotel. Many guests have noted that the bathrooms and toilets are particularly problematic, describing them as old, dirty and poorly maintained with issues like yellow stains, black mold and unpleasant odors. The hygiene of the towels and the presence of pests, such as ants and cockroaches, further detract from the guest experience.
Additional remarks about cleanliness issues extend to the common areas, including dirty stairs and corridors and stuffy rooms requiring air fresheners. There is also feedback pointing out that some outdoor areas, such as in front of room doors and around the pool, could benefit from better cleanliness standards. The general consensus suggests that while the hotel serves basic needs, particularly for short, transit stays, substantial improvements in cleanliness and maintenance are needed to enhance guest satisfaction.
Staff
Visitors to Hotel Seri Malaysia Pulau Pinang have largely praised the hotel’s staff for being friendly, helpful and accommodating. The receptionist team is noted for being especially welcoming and guests frequently commend the good customer service. Many reviews highlight the staff's generosity and attentiveness, fostering a positive atmosphere for guests. Although there are occasional mentions of slow responses and lapses in professionalism, the overall impression remains that the staff is kind and considerate. The hotel management is described as fairly good, contributing to an overall satisfactory experience in terms of service.
Wi-Fi
Guests at Hotel Seri Malaysia Pulau Pinang have consistently faced challenges with the hotel's WiFi. Many reported that the internet connection was weak or completely non-functional during their stay. Several guests mentioned frustrations with passwords that did not work and some were ultimately directed to use a non-hotel public WiFi. The lack of connectivity frequently hindered guests from completing tasks that required internet access. Despite these issues, there is a general hope among visitors that the hotel management will address these WiFi concerns soon to enhance the overall guest experience.
Parking
Hotel Seri Malaysia Pulau Pinang boasts ample parking facilities, ensuring guests find it easy and convenient to park their vehicles. The availability of numerous parking spaces, many of which are free, is consistently highlighted by visitors. The parking is not only plentiful but also conveniently located with some spots situated directly in front of the rooms. Guests appreciate the secure parking, which adds an extra layer of comfort during their stay. Additionally, the hotel's parking setup makes it easy to access nearby eateries and a mosque, enhancing the overall convenience for travelers.
Yes, Hotel Seri Malaysia Pulau Pinang has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Seri Malaysia Pulau Pinang.
No, Hotel Seri Malaysia Pulau Pinang doesn't allow dogs.
Yes, parking facilities are available at Hotel Seri Malaysia Pulau Pinang.
No, Hotel Seri Malaysia Pulau Pinang doesn't have a gym.