Best Western Plus Hotel Bautzen
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Summary of reviewsThe Best Western Plus Hotel Bautzen enjoys a prized location in the heart of Bautzen, providing guests with effortless access to the historic old town, major attractions and a variety of dining and shopping options. Despite its central positioning, the area is described as peaceful and serene, perfect for leisurely strolls. Parking is ample and convenient, adding to the hotel's accessibility.
The hotel's breakfast receives high praise for its abundance, variety and quality of fresh, local products. Guests appreciate the friendly and welcoming serving staff and highlight unique items like sparkling wine and smoked fish. Some areas, such as the availability of fresh fruit and cheese options, could benefit from enhancement.
Dinner experiences vary with several guests appreciating the quality of the food and recommending the restaurant, while others note occasional issues such as cold buffets and order mistakes. Nonetheless, the food quality remains a positive aspect noted by many.
The rooms are mostly described as clean, spacious and well-equipped, offering comfortable beds, large bathrooms and beautiful city views. However, they are also considered somewhat outdated, suffering from ventilation issues, limited temperature control and occasional noise problems. Despite these drawbacks, the overall maintenance and cleanliness are commendable, thanks to the diligent housekeeping staff.
The hotel staff consistently earn high marks for their friendliness, efficiency and professional demeanor. Reception, housekeeping and restaurant personnel are all noted for their exceptional service, contributing significantly to guests' positive experiences.
Regarding amenities, the free WiFi service is often criticized for being slow and unreliable, indicating a need for improvement. Conversely, the parking options are generally well-received, offering both secured and free parking spaces, though the daily fee is noted by some as slightly expensive.
The quality of the beds receives mixed feedback; while many find them comfortable, others mention that the mattresses are either too soft, too hard or worn out.
While the hotel generally meets basic expectations, some guests feel that it falls short of its four-star rating, citing dated decor, lack of air conditioning and inadequate breakfast offerings. Nonetheless, its central location, cleanliness and exceptional staff make it a popular choice for both leisure and business travelers.
Categories
The hotel's breakfast receives high praise for its abundance, variety and quality of fresh, local products. Guests appreciate the friendly and welcoming serving staff and highlight unique items like sparkling wine and smoked fish. Some areas, such as the availability of fresh fruit and cheese options, could benefit from enhancement.
Dinner experiences vary with several guests appreciating the quality of the food and recommending the restaurant, while others note occasional issues such as cold buffets and order mistakes. Nonetheless, the food quality remains a positive aspect noted by many.
The rooms are mostly described as clean, spacious and well-equipped, offering comfortable beds, large bathrooms and beautiful city views. However, they are also considered somewhat outdated, suffering from ventilation issues, limited temperature control and occasional noise problems. Despite these drawbacks, the overall maintenance and cleanliness are commendable, thanks to the diligent housekeeping staff.
The hotel staff consistently earn high marks for their friendliness, efficiency and professional demeanor. Reception, housekeeping and restaurant personnel are all noted for their exceptional service, contributing significantly to guests' positive experiences.
Regarding amenities, the free WiFi service is often criticized for being slow and unreliable, indicating a need for improvement. Conversely, the parking options are generally well-received, offering both secured and free parking spaces, though the daily fee is noted by some as slightly expensive.
The quality of the beds receives mixed feedback; while many find them comfortable, others mention that the mattresses are either too soft, too hard or worn out.
While the hotel generally meets basic expectations, some guests feel that it falls short of its four-star rating, citing dated decor, lack of air conditioning and inadequate breakfast offerings. Nonetheless, its central location, cleanliness and exceptional staff make it a popular choice for both leisure and business travelers.
Family Friendly Hotel
This family-friendly hotel is centrally located in the medieval old town. It offers amenities such as family rooms, babysitting services upon request, and a restaurant with a family Sunday brunch featuring live music. Guests can also rent bicycles to explore the city and the Spree Valley.
Dog Friendly Hotel
This hotel allows pets of any size for an additional fee. It also offers amenities such as a restaurant, fitness center, sauna, and massage services, ensuring a comfortable stay for both guests and their pets. There is also a kid-friendly buffet and hiking.
Business Hotel
This hotel provides business-friendly amenities, including meeting rooms and high-speed internet access. It offers a comfortable and convenient option for business travelers in Bautzen.
Hotel with Parking
This hotel offers both outdoor parking (nominal fee) and garage parking (for a fee). It is conveniently located near the A4 motorway and provides easy access to the city center and nearby attractions. Secure parking is available, monitored by video camera.
Accessible Hotel
This hotel offers wheelchair accessible rooms and roll-in showers in select rooms. It also provides wheelchair accessible parking and a wheelchair accessible registration desk, making it well-equipped for guests with mobility needs.
4-Star Hotel
This hotel offers modern, spacious rooms, a full-service spa with sauna and massage treatments, a restaurant, and a fitness center. It is well-regarded for its blend of comfort and relaxation, making it ideal for leisure travelers. Its central location facilitates easy sightseeing.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Romantic Hotel
Hotel with Gym
Guest Reviews
The Best Western Plus Hotel Bautzen boasts a highly advantageous location, making it an ideal choice for travelers looking to explore the historic and picturesque city of Bautzen. Nestled right in the heart of the city, the hotel is conveniently situated near the charming old town, offering guests easy access to the pedestrian zone, a variety of restaurants, shops and the vibrant Wenceslas Market.
Many reviews highlight the hotel’s central positioning, making it a perfect base for sightseers. Guests appreciate the serene yet accessible vicinity, which allows for pleasant strolls through the 1000-year-old city's scenic streets. The proximity to major attractions, as well as the beautiful views of landmarks like the Leaning Tower of Bautzen, further adds to the hotel's appeal.
Despite its bustling surroundings, the location is described as quiet and peaceful, striking a fine balance between urban convenience and relaxation. For those traveling by car, the hotel offers good parking options, adding to the ease of access.
Overall, the Best Western Plus Hotel Bautzen is celebrated for its unbeatable location, making it a top choice for visitors eager to immerse themselves in Bautzen's rich history and culture.
The breakfast experience at the Best Western Plus Hotel Bautzen generally garners high praise from guests. Reviews consistently highlight the breakfast as abundant, substantial and very delicious with a rich variety of items on offer. The buffet format is appreciated for its extensive range, including local products and a good selection of coffee drinks. Many guests commend the freshness and quality of food, describing the breakfast as excellent, sumptuous and exquisite.
Positive remarks also note the friendliness of the serving staff, adding to the welcoming atmosphere. The breakfast is described as sufficient, rich and meeting expectations. Certain reviews rave about the presence of unique items like sparkling wine and smoked fish, suggesting a touch of luxury.
However, some feedback points to areas for improvement. A few guests felt the breakfast was too expensive with specific mentions of a need for more fresh fruit and varied cheese and sausage options. Occasionally, items ran out and were refilled slowly. There were a few comments about the coffee quality and the absence of proper labeling for yogurt products.
Overall, though, the breakfast at Best Western Plus Hotel Bautzen is widely regarded as a highlight of the stay with an impressive and varied selection that caters to a wide range of tastes.
The dinner experience at the Best Western Plus Hotel Bautzen seems to have varying impressions according to guest reviews. There are several positive remarks highlighting the quality of the food with some guests describing it as excellent and very good. The restaurant has been recommended by some visitors and options for dinner are appreciated. The breakfast and dinner both received commendations for their quality.
However, there are some criticisms as well. Issues such as a cold dinner buffet and mistakes with orders were mentioned. Some guests felt that the dinner offering was lacking or that the restaurant experience overall needed improvement. Despite these drawbacks, the consistent praise for the food quality suggests that many guests had an enjoyable dining experience overall.
Guests find the rooms at Best Western Plus Hotel Bautzen to be clean, spacious and well-equipped. Many appreciate the comfortable beds, large bathrooms and stunning views of the city, especially from the upper floors and rooms with balconies. Rooms are described as practically furnished and charming with large windows that invite light. The spacious suites, including the honeymoon suite and king suite, are highlighted for their comfort and inviting atmosphere.
However, there are some drawbacks. The rooms are considered outdated by some with issues such as stuffy air, poor ventilation and the absence of air conditioning. Bathrooms, though generally functional, are noted to need renovation with some mentioning mold and worn-out fixtures. Noise can be a problem for rooms facing the street or neighboring buildings and temperature control is limited, as windows only open slightly.
Despite these issues, the cleanliness of the rooms is consistently praised, along with friendly and pleasant staff service. Guests note the functional and inviting ambience of the rooms, though with occasional signs of wear and outdated decor. Overall, the hotel provides comfortable accommodations with a mix of modern and old-fashioned charm, enhanced by beautiful city views and a reliable level of cleanliness.
The beds at Best Western Plus Hotel Bautzen have garnered a mix of reviews from guests. Many visitors have praised the beds for being very comfortable with some specifying that the beds were particularly good and of good quality. Comfort seems to be a frequent highlight with numerous comments mentioning comfortable and cozy beds. Additionally, king suites are noted to have very comfortable beds and the beds in general have left many guests satisfied with their sleep quality.
However, not all feedback has been glowing. A recurring theme in multiple reviews is the softness of the beds with some guests finding them too soft for their preference. Others have pointed out that the mattresses were worn out, leading to discomfort. There were also a few mentions of beds being too hard or having firm mattresses that didn't meet some guests' preferences. Issues like lumpy and short beds, as well as uncomfortable sofa beds in the apartments, were also highlighted.
In summary, while a significant number of guests enjoyed their sleep on the comfortable and well-maintained beds, there are occasional critiques noting issues with softness, firmness and worn-out mattresses.
The Best Western Plus Hotel Bautzen has received praise for its cleanliness from numerous guests. The rooms are frequently described as clean, tidy and well-maintained, contributing to an overall positive experience. Visitors consistently found the hotel to be very clean with many noting that everything was spotless and in order. Several reviews mentioned that the rooms were kept in good condition with clean carpets and well-equipped amenities.
However, some guests pointed out areas for improvement, particularly in the bathrooms. Reports of unpleasant smells, dirty cups, moldy silicone joints and yellowed tiles were occasionally mentioned. These issues were seen by some as detracting from the otherwise high standards of cleanliness observed throughout the rest of the hotel.
Despite these occasional critiques, the consensus remains that the Best Western Plus Hotel Bautzen excels in maintaining a clean and comfortable environment for its guests with strong emphasis on well-kept and tidy rooms making a positive impression on those who stay there.
Nestled in the charming town of Bautzen, the Best Western Plus Hotel Bautzen consistently receives high praise for its exceptional staff. Guests frequently commend the hotel’s reception team for being exceedingly friendly, courteous and efficient, making check-ins and other interactions smooth and pleasant. The staff's proficiency and thoughtfulness stand out with many reviews highlighting how helpful and considerate they are.
Housekeeping receives accolades for maintaining clean, tidy rooms, ensuring guests enjoy a comfortable stay. The restaurant service also garners positive remarks, described as cheerful, accommodating and attentive. Across all areas, the staff is characterized as professional, sweet and proactive with a notably friendly and open demeanor.
Whether it's the friendly desk agents, competent reception team or accommodating cleaning staff, the overall service at the hotel is described as top-class. This dedication to a warm and welcoming atmosphere resonates throughout the guest experiences, making the hotel staff a significant highlight for visitors.
Guests at the Best Western Plus Hotel Bautzen have consistently reported issues with the WiFi service. Many found the internet speed to be extremely slow and the connection to be very unstable. The WiFi often did not reach certain areas, such as the executive suite and the fourth floor, leaving some guests without any internet access. Connection issues were common with guests noting difficulties in streaming services like Netflix and even basic browsing. The WiFi network frequently disconnected, rendering it unreliable for consistent use. Several reviewers mentioned that the WiFi was practically non-existent during their stay and some found it difficult to connect their devices, particularly iPhones, to the promised free network. Overall, it appears that significant improvements are needed to enhance the WiFi experience at this hotel.
The parking situation at Best Western Plus Hotel Bautzen receives generally positive feedback from guests. There are ample parking spaces available, including a large, secured parking area directly behind the hotel. The convenience of having hotel-owned parking and a guarded lot is appreciated by many. Guests frequently mention the polite and helpful staff assisting with parking needs.
A nominal fee of €10 per day is charged for parking, which some reviewers feel is slightly expensive. However, there are also options for free parking in the courtyard and plenty of available spaces around the corner. Despite some mentions of limited or overcrowded spots, the overall consensus is that sufficient parking is available, making it a convenient choice for those traveling by car.
Guest reviews highlight several areas where the Best Western Plus Hotel Bautzen falls short of its four-star rating. Many guests expressed disappointment, noting that the rooms and bathrooms were outdated with some reporting mold issues and insufficient space. The lack of air conditioning made rooms uncomfortable during hot weather and the absence of blackout curtains further detracted from the overall comfort. Additionally, the breakfast offerings did not meet the expectations set by a four-star classification with a limited selection and quality that several reviewers found below par. Overall, while some guests found the hotel meeting basic expectations, the consensus indicates that the facilities and services do not align with its advertised four-star status.
Best Western Plus Hotel Bautzen offers efficient and business-ready facilities in a convenient location near the historic city center. The hotel provides rooms equipped with large desk chairs, lamps and good work desks, making it suitable for business travelers. Guests mention a smooth process from check-in to check-out, enhancing the overall experience for those on business trips. Its central location further adds to its appeal for business visitors to the area.
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Location
Many reviews highlight the hotel’s central positioning, making it a perfect base for sightseers. Guests appreciate the serene yet accessible vicinity, which allows for pleasant strolls through the 1000-year-old city's scenic streets. The proximity to major attractions, as well as the beautiful views of landmarks like the Leaning Tower of Bautzen, further adds to the hotel's appeal.
Despite its bustling surroundings, the location is described as quiet and peaceful, striking a fine balance between urban convenience and relaxation. For those traveling by car, the hotel offers good parking options, adding to the ease of access.
Overall, the Best Western Plus Hotel Bautzen is celebrated for its unbeatable location, making it a top choice for visitors eager to immerse themselves in Bautzen's rich history and culture.
Breakfast
Positive remarks also note the friendliness of the serving staff, adding to the welcoming atmosphere. The breakfast is described as sufficient, rich and meeting expectations. Certain reviews rave about the presence of unique items like sparkling wine and smoked fish, suggesting a touch of luxury.
However, some feedback points to areas for improvement. A few guests felt the breakfast was too expensive with specific mentions of a need for more fresh fruit and varied cheese and sausage options. Occasionally, items ran out and were refilled slowly. There were a few comments about the coffee quality and the absence of proper labeling for yogurt products.
Overall, though, the breakfast at Best Western Plus Hotel Bautzen is widely regarded as a highlight of the stay with an impressive and varied selection that caters to a wide range of tastes.
Dinner
However, there are some criticisms as well. Issues such as a cold dinner buffet and mistakes with orders were mentioned. Some guests felt that the dinner offering was lacking or that the restaurant experience overall needed improvement. Despite these drawbacks, the consistent praise for the food quality suggests that many guests had an enjoyable dining experience overall.
Rooms
However, there are some drawbacks. The rooms are considered outdated by some with issues such as stuffy air, poor ventilation and the absence of air conditioning. Bathrooms, though generally functional, are noted to need renovation with some mentioning mold and worn-out fixtures. Noise can be a problem for rooms facing the street or neighboring buildings and temperature control is limited, as windows only open slightly.
Despite these issues, the cleanliness of the rooms is consistently praised, along with friendly and pleasant staff service. Guests note the functional and inviting ambience of the rooms, though with occasional signs of wear and outdated decor. Overall, the hotel provides comfortable accommodations with a mix of modern and old-fashioned charm, enhanced by beautiful city views and a reliable level of cleanliness.
Beds
However, not all feedback has been glowing. A recurring theme in multiple reviews is the softness of the beds with some guests finding them too soft for their preference. Others have pointed out that the mattresses were worn out, leading to discomfort. There were also a few mentions of beds being too hard or having firm mattresses that didn't meet some guests' preferences. Issues like lumpy and short beds, as well as uncomfortable sofa beds in the apartments, were also highlighted.
In summary, while a significant number of guests enjoyed their sleep on the comfortable and well-maintained beds, there are occasional critiques noting issues with softness, firmness and worn-out mattresses.
Cleanliness
However, some guests pointed out areas for improvement, particularly in the bathrooms. Reports of unpleasant smells, dirty cups, moldy silicone joints and yellowed tiles were occasionally mentioned. These issues were seen by some as detracting from the otherwise high standards of cleanliness observed throughout the rest of the hotel.
Despite these occasional critiques, the consensus remains that the Best Western Plus Hotel Bautzen excels in maintaining a clean and comfortable environment for its guests with strong emphasis on well-kept and tidy rooms making a positive impression on those who stay there.
Staff
Housekeeping receives accolades for maintaining clean, tidy rooms, ensuring guests enjoy a comfortable stay. The restaurant service also garners positive remarks, described as cheerful, accommodating and attentive. Across all areas, the staff is characterized as professional, sweet and proactive with a notably friendly and open demeanor.
Whether it's the friendly desk agents, competent reception team or accommodating cleaning staff, the overall service at the hotel is described as top-class. This dedication to a warm and welcoming atmosphere resonates throughout the guest experiences, making the hotel staff a significant highlight for visitors.
Wi-Fi
Parking
A nominal fee of €10 per day is charged for parking, which some reviewers feel is slightly expensive. However, there are also options for free parking in the courtyard and plenty of available spaces around the corner. Despite some mentions of limited or overcrowded spots, the overall consensus is that sufficient parking is available, making it a convenient choice for those traveling by car.
4 Star
Business
No, Best Western Plus Hotel Bautzen doesn't have any pool.
Yes, a spa is available at Best Western Plus Hotel Bautzen.
Yes, Best Western Plus Hotel Bautzen welcomes dogs.
Yes, parking facilities are available at Best Western Plus Hotel Bautzen.
Yes, Best Western Plus Hotel Bautzen has a gym.
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