Euphoria Batumi Convention & Casino Hotel
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Summary of reviewsEuphoria Batumi Convention & Casino Hotel enjoys a prized location next to the sea, offering stunning coastal views from many rooms. Its proximity to a shopping center, a park and the Batumi promenade makes it convenient for both family activities and leisurely shopping. The hotel's closeness to the airport is another plus for travelers. The modern and quiet ambiance further adds to the comfort of the stay.
The hotel’s breakfast offerings are diverse and generally well-received, albeit there are some critiques regarding the lack of variety and service inconsistencies, which could use improvement. The dinner service, while appreciated by some for complimentary options, tends to fall short in terms of variety and traditional dishes with some service delays noted.
Guests often praise the spacious and clean rooms, which are suitable for families and offer panoramic sea views. However, occasional maintenance issues and inconsistent cleanliness have been noted. The staff, especially at the reception, receives accolades for their friendliness and helpfulness, although other service areas like the dining room staff could be more pleasant.
Wi-Fi services at the hotel have been a significant point of dissatisfaction with numerous complaints about weak and unreliable internet connections. On a more positive note, the spa and pool facilities are highly regarded with the spa standing out for its exceptional services and treatments, although the indoor pool could benefit from better maintenance.
The hotel is particularly family-friendly with features appealing to children and comfortable room accommodations that enhance family stays. Guests have mixed opinions on the beds with many finding them comfortable but some reporting issues with mattress quality.
While the hotel does not consistently meet five-star expectations due to a lack of some basic amenities and service inconsistencies, it holds strong potential and is appreciated for its luxurious feel and overall service. The casino is a standout feature, offering a high-quality and enjoyable experience that many guests highlight positively.
In conclusion, Euphoria Batumi Convention & Casino Hotel offers a strong appeal with its ideal location, friendly staff and luxurious touches. However, improvements in service consistency, cleanliness and amenities are necessary to truly align with the five-star standard it aims to represent.
Categories
The hotel’s breakfast offerings are diverse and generally well-received, albeit there are some critiques regarding the lack of variety and service inconsistencies, which could use improvement. The dinner service, while appreciated by some for complimentary options, tends to fall short in terms of variety and traditional dishes with some service delays noted.
Guests often praise the spacious and clean rooms, which are suitable for families and offer panoramic sea views. However, occasional maintenance issues and inconsistent cleanliness have been noted. The staff, especially at the reception, receives accolades for their friendliness and helpfulness, although other service areas like the dining room staff could be more pleasant.
Wi-Fi services at the hotel have been a significant point of dissatisfaction with numerous complaints about weak and unreliable internet connections. On a more positive note, the spa and pool facilities are highly regarded with the spa standing out for its exceptional services and treatments, although the indoor pool could benefit from better maintenance.
The hotel is particularly family-friendly with features appealing to children and comfortable room accommodations that enhance family stays. Guests have mixed opinions on the beds with many finding them comfortable but some reporting issues with mattress quality.
While the hotel does not consistently meet five-star expectations due to a lack of some basic amenities and service inconsistencies, it holds strong potential and is appreciated for its luxurious feel and overall service. The casino is a standout feature, offering a high-quality and enjoyable experience that many guests highlight positively.
In conclusion, Euphoria Batumi Convention & Casino Hotel offers a strong appeal with its ideal location, friendly staff and luxurious touches. However, improvements in service consistency, cleanliness and amenities are necessary to truly align with the five-star standard it aims to represent.
Luxury Hotel
As a large-scale convention and casino hotel, it offers extensive facilities including entertainment options and event spaces, typically catering to a high-end clientele seeking diverse amenities.
Hotel with Spa
As a large convention and casino hotel, it is expected to feature substantial wellness facilities, including a spa area with pools, saunas, and various treatment options to cater to guests.
Family Friendly Hotel
The hotel offers a variety of family-friendly amenities, including a kids' club and a children's pool. There are spacious rooms available to accommodate families and multiple on-site dining options. The location provides access to nearby attractions suitable for families.
Hotel with Swimming Pool
Provides a large swimming pool, extensive spa facilities, and a casino. The hotel is designed to offer a comprehensive entertainment and relaxation experience.
Indoor Pool Outdoor Pool
Business Hotel
As a convention hotel, it is designed to host large events and business gatherings. Convention hotels typically offer extensive meeting and conference facilities. They also provide services and amenities geared towards business travelers, such as business centers, audiovisual equipment, and catering services.
Hotel with Parking
Euphoria Batumi Convention & Casino Hotel features free private parking on site. Accessible parking is also available, catering to diverse guest needs.
Hotel with Gym
This hotel provides a large fitness center with various equipment options. It caters to both cardio and strength training enthusiasts, ensuring a comprehensive workout experience.
5-Star Hotel
Euphoria Batumi Convention & Casino Hotel offers a comprehensive experience with its convention facilities and casino. The hotel provides comfortable accommodations and various entertainment options, making it suitable for both business and leisure travelers.
Hotel with Outdoor Pool
The hotel features a seasonal outdoor swimming pool and an aqua park, offering extensive water-based leisure options. Guests can relax by the sun-kissed outdoor pool with loungers.
Hotel with Indoor Pool
Euphoria Batumi Convention & Casino Hotel offers a heated indoor pool. The hotel also provides a Finnish sauna, a wellness center, and an aqua park.
Hotel for Honeymoon
Casino Hotel
Romantic Hotel
Accessible Hotel
Guest Reviews
Euphoria Batumi Convention & Casino Hotel is highly praised for its enviable location, offering a perfect blend of convenience and scenic beauty. Guests consistently commend the hotel's proximity to the sea with many rooms offering stunning panoramic views of the coast. The strategic location also places visitors close to a shopping center with a variety of stores, cafes and a supermarket, making it easy to access essential services and enjoy leisurely shopping. Additionally, the hotel is just ten minutes from the airport, which adds to its appeal for travelers.
The hotel's position on the Batumi promenade further enhances its attractiveness, providing guests with easy access to the beach, playgrounds and a large park. This makes Euphoria Batumi an ideal choice for both families and couples. Visitors also appreciate the quiet, comfortable and modern ambiance of the hotel, which ensures a restful stay.
For those looking for entertainment and relaxation, the hotel's vast amenities include a casino, spa and swimming pool. The easy access to the nearby mall, downtown area and key attractions adds to its convenient and central location. In summary, Euphoria Batumi Convention & Casino Hotel stands out for its excellent and strategic location, making it a favored choice for those visiting the area.
At Euphoria Batumi Convention & Casino Hotel, the breakfast experience is a mixed bag, leaning towards the positive spectrum. Many guests appreciate the variety and richness of the breakfast offerings, describing it as diverse, rich and delicious. The breakfast location is a large room, which likely contributes to a comfortable dining environment.
There are, however, several areas for improvement noted by guests. Some have found the breakfast to be basic and repetitive with few options that often feel similar to each other. The service and organization also received mixed reviews with some guests noting it was well-organized and others citing poor staff training and service.
A significant number of reviews point out the absence of certain expected items and accommodations, such as options for lactose allergies, children's meals, cold cuts and oatmeal. The availability of coffee seems to be problematic as well with some guests highlighting that coffee from the machine comes at an additional cost.
While the breakfast is generally seen as good and sufficient by many, some guests feel it falls short of the expectations for a 5-star hotel, comparing it more closely to a 3-star level. Crowded conditions during breakfast hours are also a recurring issue, which may affect the overall experience.
In summary, while breakfast at Euphoria Batumi Convention & Casino Hotel has its highlights, there is a clear opportunity for enhancement in both variety and service to meet the expectations of a luxury hotel stay.
Euphoria Batumi Convention & Casino Hotel offers a mix of dining experiences with notable emphasis on the Beef Burger enjoyed at the outside swimming pool. Several guests appreciated receiving complimentary dinners, adding a considerate touch to their stay. However, the general sentiment towards dinner reveals areas for improvement. Concerns were raised regarding the limited food options, lukewarm temperatures and lack of traditional Georgian dishes like khinkali. Service issues, including delays in the casino and the occasional inconsistency of dinner availability, were also noted. Overall, while the inclusion of complimentary meals was welcomed, the quality and variety at dinner left much to be desired for many visitors.
The rooms at Euphoria Batumi Convention & Casino Hotel are frequently praised for their spaciousness and cleanliness with many guests highlighting the excellent room size and comfort. Luxurious options include rooms with stunning sea views, adding an extra touch of relaxation to their stay. The location of the hotel is convenient, being close to a shopping center, which adds an element of ease for guests looking to explore local stores, cafes and a supermarket.
Guests appreciate the comfortable and large rooms which are also described as airy and sufficient for families with some rooms even accommodating up to five people. However, opinions do vary on maintenance with some noting that the interiors feel a bit old and could use better upkeep. Issues such as inadequate cleaning and uncomfortable mattresses were also mentioned.
Despite these occasional shortcomings, the overall impression of the rooms leans towards positive, particularly regarding their size, cleanliness and the additional amenities like the spa and proximity to the casino. Upgrades to rooms with sea views were also appreciated by guests, adding even more delight to their stay.
The beds at Euphoria Batumi Convention & Casino Hotel received mixed reviews from guests. Many praised the beds for being comfortable, contributing to a restful night's sleep. Guests also appreciated the large and comfortable rooms, often mentioning the beautiful view of the sea as an added bonus. However, not all feedback was positive; several guests found the mattresses to be uncomfortable, noting issues such as protruding springs and bumps that caused discomfort and even pain. Despite the contrasting opinions, the rooms' spaciousness and scenic views stood out positively in many reviews.
Euphoria Batumi Convention & Casino Hotel presents itself as a mixed bag when it comes to cleanliness with experiences varying significantly among guests. Some visitors found their rooms to be exceptionally clean and organized, describing them as spotless, comfortable and airy. For these guests, the hotel lived up to expectations of cleanliness with some even noting daily cleaning and towel changes, which left them thoroughly impressed.
However, there are also many reports that point to a less satisfactory side. Numerous guests have expressed frustration over the need to repeatedly request room cleaning with some stating that their rooms went uncleaned for the entirety of their stay. Issues like dirty pools, run-down rooms and unclean bathrooms in multiple rooms added to the complaints. Specific instances, such as a fly stain on the ceiling and a dusty old lamp, highlight lapses in attention to detail.
Despite the cleanliness concerns, many guests appreciated the friendly and attentive staff who endeavored to provide excellent service from the first moment. The overall service quality sometimes helped mitigate the impact of the cleanliness issues for some visitors.
In summary, while Euphoria Batumi Convention & Casino Hotel can offer a clean and comfortable stay for some, the inconsistency in maintaining cleanliness standards means that experiences can vary widely, necessitating frequent reminders to staff for satisfactory upkeep.
Euphoria Batumi Convention & Casino Hotel has consistently received praise for its staff, particularly at the reception. Many guests found the receptionists to be welcoming, friendly and exceptionally helpful, often highlighting individual staff members for their commendable service. Vika, a receptionist, is frequently mentioned for her outstanding hospitality. Numerous reviews commend the overall friendly and attentive nature of the staff, making them approachable and willing to assist with requests.
However, there are some mixed experiences. While the reception staff receives high marks for their professionalism and courtesy, other areas of service, including the dining room staff, have faced criticism for being less pleasant. A few reviews also noted issues with cleanliness and the general demeanor of some staff members, describing them as unfriendly or under pressure.
Despite these varied experiences, the positive feedback highlights the effort and attentiveness of the reception team, playing a significant role in creating a welcoming atmosphere. The combination of excellent staff service and a prime location with beautiful sea views, contributes to the hotel's appeal for many travelers.
Guests at the Euphoria Batumi Convention & Casino Hotel have expressed significant dissatisfaction with the hotel's Wi-Fi services. Many reviews point out that the internet connection is extremely weak, slow and often unreliable. Some guests mentioned having almost no Wi-Fi connection at all, while others described the service as practically nonexistent and problematic. There is a consensus that the quality of the Wi-Fi is unexpected for a hotel of this caliber and improvements are clearly needed to meet guest expectations.
Euphoria Batumi Convention & Casino Hotel boasts an excellent spa that has garnered high praise from guests. Many highlight the amazing spa experiences and pampering treatments they received. The inclusion of a hammam and gym as part of the spa facilities adds to its appeal. Guests frequently commend the well-maintained spa area and describe it as a standout feature of their stay. Although the indoor pool has been noted as needing renovation, the overall impressions of the spa, especially the massages, are overwhelmingly positive.
Euphoria Batumi Convention & Casino Hotel offers both indoor and outdoor pools, providing guests with options to relax and unwind. The outdoor pool has received positive feedback for its beautiful and amazing setting, making it a standout feature for some visitors. The indoor pool is large and heated, appealing particularly in cooler months, though there are recommendations for improvements to enhance the guest experience.
However, there are several drawbacks noted by guests. The indoor pool is often cited as being in a state that requires better maintenance with issues such as broken ceramics, excessive chlorine making it difficult to swim and a general need for cleanliness. The pool area sometimes appears to be occupied with swimming lessons, limiting access for other guests.
Overall, while the pool facilities have the potential to be a highlight of a stay at the hotel, maintenance and management of these areas are crucial to ensure a consistently positive experience for guests.
The Euphoria Batumi Convention & Casino Hotel emerges as an appealing destination for families, offering a range of amenities that cater especially well to guests with children. The wellness center is praised for its pleasant ambiance and children find it particularly enjoyable. The presence of a nearby water park and various children's attractions adds to the convenience for those traveling with kids.
Families find the hotel accommodations very suitable with family rooms and suites frequently highlighted as spacious and comfortable. Many noted the stunning views from these rooms, which contribute to a memorable stay. The family-friendly environment of the hotel makes it a perfect spot for both families and couples seeking a relaxing and enjoyable vacation together.
Overall, the hotel’s facilities and location render it a great choice for family stays, ensuring both convenience and enjoyment for guests of all ages.
Euphoria Batumi Convention & Casino Hotel receives mixed reviews regarding its five-star rating with many guests expressing disappointment in its current condition and amenities. Several comments indicate that the hotel does not meet the expectations of a five-star establishment, pointing out issues such as the lack of basic amenities like soap and poor WiFi quality. Some guests felt that the hotel merits a rating closer to three or three and a half stars rather than five. However, there are remarks highlighting the potential of the hotel with terms like high-quality and highly recommended surfacing in some reviews. Overall, the hotel appears to struggle with consistency in delivering a true five-star experience.
Euphoria Batumi Convention & Casino Hotel offers a notable casino experience that guests frequently highlight in their reviews. The property's casino is praised for being excellent, large and providing an elite atmosphere, often considered better than many other casinos. The convenience of having a casino attached to the hotel and its proximity to additional amenities like a mall adds to its appeal. Guests have consistently described the casino as fantastic and pampering, contributing to an overall positive and enjoyable stay. However, there are occasional mentions of issues relating to the casino. Overall, the casino at Euphoria Batumi is a prominent feature that significantly enhances the guest experience.
Euphoria Batumi Convention & Casino Hotel stands out for its luxurious and beautiful ambiance, consistently praised for its high-quality five-star services and overall splendor. Guests highlight the hotel's luxurious rooms and the spacious accommodations that contribute to a sense of opulence. The food at the hotel receives commendation for its extensive buffet, which adds to the overall luxurious experience. While some reviews mention the need for renovation and question the five-star rating, the consensus leans towards an experience marked by luxury and exceptional service.
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Location
The hotel's position on the Batumi promenade further enhances its attractiveness, providing guests with easy access to the beach, playgrounds and a large park. This makes Euphoria Batumi an ideal choice for both families and couples. Visitors also appreciate the quiet, comfortable and modern ambiance of the hotel, which ensures a restful stay.
For those looking for entertainment and relaxation, the hotel's vast amenities include a casino, spa and swimming pool. The easy access to the nearby mall, downtown area and key attractions adds to its convenient and central location. In summary, Euphoria Batumi Convention & Casino Hotel stands out for its excellent and strategic location, making it a favored choice for those visiting the area.
Breakfast
There are, however, several areas for improvement noted by guests. Some have found the breakfast to be basic and repetitive with few options that often feel similar to each other. The service and organization also received mixed reviews with some guests noting it was well-organized and others citing poor staff training and service.
A significant number of reviews point out the absence of certain expected items and accommodations, such as options for lactose allergies, children's meals, cold cuts and oatmeal. The availability of coffee seems to be problematic as well with some guests highlighting that coffee from the machine comes at an additional cost.
While the breakfast is generally seen as good and sufficient by many, some guests feel it falls short of the expectations for a 5-star hotel, comparing it more closely to a 3-star level. Crowded conditions during breakfast hours are also a recurring issue, which may affect the overall experience.
In summary, while breakfast at Euphoria Batumi Convention & Casino Hotel has its highlights, there is a clear opportunity for enhancement in both variety and service to meet the expectations of a luxury hotel stay.
Dinner
Rooms
Guests appreciate the comfortable and large rooms which are also described as airy and sufficient for families with some rooms even accommodating up to five people. However, opinions do vary on maintenance with some noting that the interiors feel a bit old and could use better upkeep. Issues such as inadequate cleaning and uncomfortable mattresses were also mentioned.
Despite these occasional shortcomings, the overall impression of the rooms leans towards positive, particularly regarding their size, cleanliness and the additional amenities like the spa and proximity to the casino. Upgrades to rooms with sea views were also appreciated by guests, adding even more delight to their stay.
Beds
Cleanliness
However, there are also many reports that point to a less satisfactory side. Numerous guests have expressed frustration over the need to repeatedly request room cleaning with some stating that their rooms went uncleaned for the entirety of their stay. Issues like dirty pools, run-down rooms and unclean bathrooms in multiple rooms added to the complaints. Specific instances, such as a fly stain on the ceiling and a dusty old lamp, highlight lapses in attention to detail.
Despite the cleanliness concerns, many guests appreciated the friendly and attentive staff who endeavored to provide excellent service from the first moment. The overall service quality sometimes helped mitigate the impact of the cleanliness issues for some visitors.
In summary, while Euphoria Batumi Convention & Casino Hotel can offer a clean and comfortable stay for some, the inconsistency in maintaining cleanliness standards means that experiences can vary widely, necessitating frequent reminders to staff for satisfactory upkeep.
Staff
However, there are some mixed experiences. While the reception staff receives high marks for their professionalism and courtesy, other areas of service, including the dining room staff, have faced criticism for being less pleasant. A few reviews also noted issues with cleanliness and the general demeanor of some staff members, describing them as unfriendly or under pressure.
Despite these varied experiences, the positive feedback highlights the effort and attentiveness of the reception team, playing a significant role in creating a welcoming atmosphere. The combination of excellent staff service and a prime location with beautiful sea views, contributes to the hotel's appeal for many travelers.
Wi-Fi
Spa
Pool
However, there are several drawbacks noted by guests. The indoor pool is often cited as being in a state that requires better maintenance with issues such as broken ceramics, excessive chlorine making it difficult to swim and a general need for cleanliness. The pool area sometimes appears to be occupied with swimming lessons, limiting access for other guests.
Overall, while the pool facilities have the potential to be a highlight of a stay at the hotel, maintenance and management of these areas are crucial to ensure a consistently positive experience for guests.
Family
Families find the hotel accommodations very suitable with family rooms and suites frequently highlighted as spacious and comfortable. Many noted the stunning views from these rooms, which contribute to a memorable stay. The family-friendly environment of the hotel makes it a perfect spot for both families and couples seeking a relaxing and enjoyable vacation together.
Overall, the hotel’s facilities and location render it a great choice for family stays, ensuring both convenience and enjoyment for guests of all ages.
5 Star
Casino
Luxury
Yes, Euphoria Batumi Convention & Casino Hotel has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Euphoria Batumi Convention & Casino Hotel.
No, Euphoria Batumi Convention & Casino Hotel doesn't allow dogs.
Yes, parking facilities are available at Euphoria Batumi Convention & Casino Hotel.
Yes, Euphoria Batumi Convention & Casino Hotel has a gym.
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