Microtel Inn and Suites Baton Rouge Airport

Baton Rouge 30.52074100, -91.15616500 , 3444 Harding Boulevard (Show on Map)
5.9
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsMicrotel Inn and Suites Baton Rouge Airport offers a convenient location near the airport, university campus, major freeways and downtown, making it an attractive choice for both business and leisure travelers. Guests appreciate the accessibility and surrounding dining options, which enhance the overall experience.

However, the breakfast service has been a significant point of contention. While some guests value the early availability and cleanliness of the breakfast area, many express disappointment due to inconsistent service and misleading advertisements about breakfast inclusions. The absence of breakfast, attributed inconsistently to Covid restrictions, has led to additional expenses and dissatisfaction among guests.

The rooms provide a mixed experience. Many guests enjoy the comfort of the beds and the quiet, cozy atmosphere. However, there are numerous complaints about cleanliness and maintenance, including dampness, musty smells, stained carpets and pests. Maintenance issues such as non-functional air conditioning and outdated fixtures further compound the negative feedback. Despite the positive aspects, a consensus indicates that improvements in cleanliness and maintenance are necessary.

Cleanliness is another area with varied feedback. Guests value the friendly front desk service and generally nice facilities, but there are recurring reports of dirty conditions, mold and unpleasant smells. Past maintenance and housekeeping practices fall short, overshadowing the positive reviews.

Staff interactions have been inconsistent. While many appreciate the friendliness, pet-friendliness and helpfulness of some team members, others have encountered rude, unprofessional and poorly presented staff. This inconsistency affects the overall guest experience and highlights a need for better staff training and consistency.

The comfort of the beds is recognized by several guests, although issues with cleanliness and bed stability detract from this positive aspect. Complaints about dirty mattresses, cigarette burns and stains on linens dominate feedback, indicating a critical area for improvement.

In summary, while Microtel Inn and Suites Baton Rouge Airport is praised for its strategic location and some positive aspects related to comfort and staff friendliness, the hotel faces significant challenges in terms of cleanliness, maintenance and consistency in service. Addressing these areas could substantially enhance the overall guest experience.
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Categories
Accessible Hotel
The hotel features handicapped-accessible rooms and wheelchair-accessible facilities. It also offers a seasonal outdoor pool and a fitness center.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Business Hotel

3-Star Hotel

Room Types
Queen Room - Non-Smoking This air-conditioned double room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 1 bed.

Queen Room with Two Queen Beds - Non-Smoking This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Queen Room - Disability Access/Non-Smoking The spacious double room provides air conditioning, a wardrobe, as well as a private bathroom featuring a bath and a shower. This double room features a carpeted floor, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Queen Room - Disability Access/Non-Smoking This air-conditioned quadruple room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Queen Suite - Disability Access/Non-Smoking The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. This wheelchair accessible suite features a tea and coffee maker, a seating area with a flat-screen TV and a toilet with grab rails. The unit has 1 bed.

Queen Studio Suite - Non-Smoking The air-conditioned suite has 1 bedroom and 1 bathroom with a bath and a shower. The suite features carpeted floors, a seating area with a flat-screen TV with cable channels, a tea and coffee maker, a wardrobe, as well as a sofa. The unit has 2 beds.

Guest Reviews
5.9
Rated
Location
'Microtel Inn and Suites Baton Rouge Airport' boasts a location that receives high marks from its guests. Positioned conveniently near the airport, it offers easy access to travelers flying in and out of Baton Rouge. The proximity to the university campus makes it a popular choice for visitors attending campus events or visiting students. Its advantageous placement not only provides easy access to major freeways but also keeps downtown within a short drive, catering to both business and leisure travelers. Amenities such as breakfast and a clean lobby further enhance the guest experience. The surrounding area features a variety of dining options and essential businesses, adding to the hotel's convenience and appeal. This strategic location truly caters to a variety of needs, ensuring a comfortable and practical stay for its guests.

Breakfast
The breakfast experience at Microtel Inn and Suites Baton Rouge Airport appears to be a mixed bag according to recent guest reviews. While some guests appreciated the early availability and the cleanliness of the breakfast area, others felt that the breakfast offerings could include more variety, such as adding bacon. However, a significant number of reviews highlighted the absence of breakfast service, contradicting the hotel's advertising. This lack of breakfast has led to dissatisfaction, particularly as it forced some guests to incur additional expenses for meals elsewhere. Moreover, several guests reported misleading advertisements claiming breakfast was included when, in reality, it was not served, sometimes attributed to Covid restrictions, though this excuse seemed inconsistent. The absence of breakfast, alongside an occasional lack of basic amenities like coffee or tea and the unavailability of breakfast for extended stays, have caused notable disappointment. Overall, while there were positive mentions of the breakfast for its cleanliness and early availability, the predominant feedback pointed towards frustration over unfulfilled promises and the need for the hotel to rectify its advertising and service consistency.

Rooms
The rooms at Microtel Inn and Suites Baton Rouge Airport present a mixed experience for guests. There are several positive aspects noted, such as the comfort of the beds and pillows and the room's temperature often being perfect. For some, the rooms were clean, very quiet and even gave off a charming, cruise ship cabin-like vibe. A number of guests also found the rooms to be comfortable and beyond their expectations.

However, numerous reviews highlight significant issues with cleanliness and maintenance. Common complaints include dampness, musty smells and stained carpets. There were frequent mentions of dirty conditions, including food stains on curtains and roaches in the bathroom. Several guests reported unpleasant odors, moldy smells and encountering cigarette burns on bed linens.

Additional critique points included the outdated fixtures and finishes, insufficient lighting and non-functional air conditioning. Some mentioned that the mattresses were in poor condition and there were mechanical problems like non-working toilets and the absence of hot water. Despite the appealing aspects, the consensus suggests that the rooms would benefit from thorough cleaning, upgraded amenities and a few necessary repairs.

Beds
The beds at Microtel Inn and Suites Baton Rouge Airport receive mixed reviews. Many guests found the beds comfortable, which is a significant highlight. However, there were several concerns raised about the cleanliness and condition of the mattresses and bed linens. Issues such as dirty mattresses, cigarette burns and stains on bed covers and damp beds were mentioned. Stability also appeared to be a problem with reports of beds moving side to side. While some appreciated the comfort of the beds, the overall experience seems to be marred by problems such as stained linens and unsettling cleanliness issues.

Cleanliness
Microtel Inn and Suites Baton Rouge Airport has garnered a mix of feedback regarding its cleanliness. Guests have reported positive experiences such as friendly front desk service, clean accommodations and a generally nice facility. The hotel's location, comfort of the beds and effective air conditioning have been appreciated, making for a pleasant stay for several visitors.

However, there have been significant cleanliness issues noted by others. Complaints have included dirty carpets, damp and musty-smelling rooms, mold in the bathrooms and pest problems. Some guests have encountered dirty towels, poorly maintained housekeeping practices and a pervasive smell of marijuana in public areas like hallways and the lobby. These issues have overshadowed the otherwise positive aspects for some, leading to varying levels of satisfaction with their stays.

In summary, while the hotel does have commendable qualities, it appears that there is a need for more consistent cleanliness and better maintenance to ensure a uniformly pleasant experience for all guests.

Staff
The staff at Microtel Inn and Suites Baton Rouge Airport present a mixed bag of experiences for guests. Many appreciated the team's friendliness, noting that employees were nice, the front desk clerk was very friendly and the receptionist greeted guests with a smile. Positive mentions include the staff's helpfulness and pet-friendliness, as well as the prompt service from the front desk lady.

However, there are significant complaints as well. Guests reported encounters with rude staff members, an overworked person at the front desk and instances where staff appeared unprofessional or poorly dressed. Specific incidents highlighted staff members who were described as unfriendly, very rude or having bad attitudes and there were multiple mentions of discomfort caused by particular employees. These criticisms underscore a need for improvement in consistency and professionalism in the staff's service.


No, Microtel Inn and Suites Baton Rouge Airport doesn't have any pool.

No, a spa isn't available at Microtel Inn and Suites Baton Rouge Airport.

Yes, Microtel Inn and Suites Baton Rouge Airport welcomes dogs.

No, parking facilities aren't available at Microtel Inn and Suites Baton Rouge Airport.

No, Microtel Inn and Suites Baton Rouge Airport doesn't have a gym.

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