Hotel & Spa Etxegana, situated in the heart of the tranquil mountains, offers an idyllic escape with breathtaking natural surroundings. Its stunning views make it an ideal retreat for those seeking peace and relaxation close to nature. Guests frequently praise the hotel's serene setting, noting that the tranquility and spectacular vistas more than compensate for its somewhat remote location.
The breakfast service at Hotel & Spa Etxegana is well-regarded, offering a variety of delicious and high-quality options. The buffet is plentiful and caters to various dietary needs, including gluten-free and lactose-free choices. While some guests noted minor issues with variety and replenishment, the overall consensus is positive, highlighting an excellent start to the day, enhanced by scenic views.
Dinner at the hotel's restaurant receives high marks for its delicious and well-presented meals, often described as Michelin-star quality. The fresh, high-quality ingredients and refined dishes offer good value despite some comments about higher prices and smaller portions. The stunning restaurant views further elevate the dining experience, making it a memorable part of the stay.
The rooms at Hotel & Spa Etxegana are spacious, clean and comfortable, featuring cozy furnishings and modern bathrooms with luxurious jacuzzi bathtubs. Guests appreciate the charming Indonesian decor, which adds to the hotel's inviting atmosphere. While a few reviews mentioned small rooms and some discomfort with the beds, these concerns are rare among the predominantly positive feedback.
Cleanliness is a standout feature at the hotel with guests consistently praising the spotless rooms and well-maintained facilities. Despite minor issues in the spa, the high overall standard of cleanliness and the quality of the accommodations contribute to a luxurious and pleasant stay.
The hotel's staff are frequently commended for their friendliness, attentiveness and professionalism. Their warmth and efficiency create a consistently pleasant atmosphere with many guests highlighting the personal touches and exceptional service provided by the team.
The spa at Hotel & Spa Etxegana is enjoyed for its relaxing and private atmosphere, which guests found to be a delightful addition to their stay. The ability to reserve the spa for private use adds to its appeal, offering a peaceful retreat with various amenities. However, the additional fee for spa access and occasional issues with equipment functionality were noted by some guests.
Overall, Hotel & Spa Etxegana is a compelling choice for travelers seeking a serene and luxurious retreat. Its picturesque mountain setting, excellent dining options, spacious and comfortable rooms and friendly staff contribute to an exceptional and memorable stay.
Hotel Palacio Urgoiti is characterized by its strategic location, seamlessly blending tranquility and convenience. Nestled amidst picturesque hills and lush greenery, the hotel offers a peaceful retreat with easy access to Bilbao and its airport, making it an ideal base for exploring the region's attractions.
Guest experiences with the breakfast are predominantly positive, highlighting a varied and extensive buffet featuring local products and options for different dietary needs. The pleasant dining area, coupled with helpful staff, enhances the dining experience, despite some guests finding the breakfast overpriced or lacking in lactose-free options.
The hotel's culinary offerings at dinner receive commendations for their delicious and locally inspired dishes with many enjoying the ambiance of the dining settings. However, some guests noted that the portions could be larger and the menu more varied, particularly for vegans and vegetarians.
Rooms at Hotel Palacio Urgoiti are consistently praised for their spacious size, comfort and cleanliness. Guests appreciate the tasteful decor, large beds and well-appointed amenities, although a few mentioned issues like occasional ventilation noise and dated furniture. The overall quiet and relaxing environment, along with beautiful views, contributes to a comfortable stay.
Cleanliness is a strong point with most areas of the hotel, including rooms and common spaces, being well-maintained. Despite some minor lapses, such as occasional dust and mold, guests generally find the hotel clean and inviting.
The staff is frequently highlighted for their friendliness and professionalism. Reception personnel are particularly praised for their efficient and welcoming service with many guests noting the personal touches provided by the staff. While restaurant service occasionally fell short, the overall commitment to guest satisfaction remains a standout feature.
The indoor pool receives mixed reviews, but is appreciated for its relaxing environment and cleanliness. Some guests noted that the pool could be larger and the water temperature more consistent, but it remains a pleasant amenity, especially for families.
Hotel Palacio Urgoiti stands out as a family-friendly destination with spacious and comfortable rooms, accommodating both families and pets. The hotel is noted for its welcoming environment, making it a popular choice for family celebrations and trips with pets.
Golf enthusiasts will find the hotel's Par-3 course a delightful challenge amidst serene surroundings. The free access to golf equipment and beautiful views add to the appeal, making it an excellent choice for a relaxing golf getaway.
While the comfort of the beds receives varying opinions, many guests find them very comfortable, contributing to restful sleeps.
For business travelers, the hotel offers a conducive environment with accessible amenities, though some accessibility issues were noted, such as the need for a vehicle to reach the property.
In summary, Hotel Palacio Urgoiti provides a blend of peaceful, scenic retreat with convenient access to Bilbao, supported by spacious and clean accommodations, friendly and professional staff and a family-friendly and pet-friendly atmosphere, making it a highly recommended choice for various types of travelers.
Barceló Costa Vasca in San Sebastián is consistently praised for its excellent location, providing a restful retreat in a quiet residential area while being conveniently close to La Concha and Ondarreta beaches, the charming old town and notable landmarks such as Miramar Palace and Monte Igueldo funicular. The hotel ensures easy access to public transportation with a bus stop just outside connecting to the city center within minutes.
The breakfast experience at the hotel stands out, offering a wide selection of high-quality options. Guests appreciate the varied and hearty buffet, featuring fresh juices, local hams, cheeses and pastries. While the breakfast's cost is considered high by some, its quality and variety generally receive positive feedback.
Guest rooms are frequently highlighted for their modern decor, cleanliness and comfort. Daily cleaning services maintain high standards of cleanliness and the spacious rooms with comfortable beds create a welcoming atmosphere. The bathrooms are well-equipped with quality toiletries, adding to the overall comfort. Some minor issues such as air conditioning noise and water temperature fluctuations were noted but did not significantly detract from the positive reviews.
The hotel's common areas, including the lobby and the pool, are described as clean and spacious. The large and well-maintained pool area, although occasionally closed outside peak seasons, is appreciated by guests for its cleanliness and pleasant setup. The serene ambiance of the pool area contributes to a relaxing stay, despite some operational limitations.
Barceló Costa Vasca's staff receive high praise for their friendliness, attentiveness and professionalism. The reception and housekeeping teams, in particular, are noted for their helpfulness and multilingual capabilities, enhancing the overall guest experience.
However, the hotel's dining options garner mixed feedback. While the breakfast buffet is highly acclaimed, the dinner service receives varied reviews. Some guests praise the quality and service, but others find the options limited and not reflective of the local cuisine. Additionally, there are occasional comments about service inefficiencies and high prices.
Wi-Fi service at the hotel needs significant improvement, as guests report issues with weak and unstable connections, making it difficult to use in certain areas, including the rooms.
Overall, Barceló Costa Vasca is a well-regarded choice in San Sebastián, offering a blend of tranquility, accessibility and comfort. Its standout breakfast, clean and spacious rooms and dedicated staff contribute positively to the guests' experience, making it an attractive option for visitors seeking both relaxation and exploration.
Agroturismo Azkarraga stands out as a tranquil sanctuary nestled amidst lush greenery, providing guests with a serene retreat away from life’s hustle and bustle. Its picturesque location, just half an hour from Bilbao and a charming beach, offers breathtaking views and total peace, complemented by a warm welcome from the owner and friendly staff. The beautifully designed rooms, featuring modern elegance and cozy comfort, promise relaxation with exquisite views, luxurious amenities, and pristine cleanliness. Guests revel in the comfort of spacious suites equipped with terraces, ideal for soaking in the serene landscape.
The culinary offerings at Agroturismo Azkarraga are truly extraordinary, with breakfast and dinner consistently celebrated by guests. The breakfast, a luxurious affair, is praised for its variety, freshness, and thoughtful presentation, offering a delightful start to the day with local products and homemade favorites, like cheesecake. Dinner, led by Fernando’s skillful culinary artistry, presents gourmet-quality meals characterized by fresh, seasonal, and local ingredients, making each dish memorable and worth every penny.
The staff at Agroturismo Azkarraga, especially Fernando, receive commendations for their exceptional hospitality and attentiveness. Their friendly and service-oriented approach enhances the guest experience, ensuring that every visitor feels welcome and cared for. The spa facilities, notably the private indoor pool and sauna offered at no extra charge, provide an exclusive relaxation experience. Though the pool may be slightly chilly, the enchanting spa ambiance, coupled with reserved private sessions, supports a tranquil and intimate atmosphere.
Overall, Agroturismo Azkarraga offers a harmonious blend of peaceful surroundings, remarkable amenities, and outstanding hospitality, making it a standout destination for those seeking relaxation and rejuvenation in a charming rural setting.