Hotel Palacio Urgoiti is characterized by its strategic location, seamlessly blending tranquility and convenience. Nestled amidst picturesque hills and lush greenery, the hotel offers a peaceful retreat with easy access to Bilbao and its airport, making it an ideal base for exploring the region's attractions.
Guest experiences with the breakfast are predominantly positive, highlighting a varied and extensive buffet featuring local products and options for different dietary needs. The pleasant dining area, coupled with helpful staff, enhances the dining experience, despite some guests finding the breakfast overpriced or lacking in lactose-free options.
The hotel's culinary offerings at dinner receive commendations for their delicious and locally inspired dishes with many enjoying the ambiance of the dining settings. However, some guests noted that the portions could be larger and the menu more varied, particularly for vegans and vegetarians.
Rooms at Hotel Palacio Urgoiti are consistently praised for their spacious size, comfort and cleanliness. Guests appreciate the tasteful decor, large beds and well-appointed amenities, although a few mentioned issues like occasional ventilation noise and dated furniture. The overall quiet and relaxing environment, along with beautiful views, contributes to a comfortable stay.
Cleanliness is a strong point with most areas of the hotel, including rooms and common spaces, being well-maintained. Despite some minor lapses, such as occasional dust and mold, guests generally find the hotel clean and inviting.
The staff is frequently highlighted for their friendliness and professionalism. Reception personnel are particularly praised for their efficient and welcoming service with many guests noting the personal touches provided by the staff. While restaurant service occasionally fell short, the overall commitment to guest satisfaction remains a standout feature.
The indoor pool receives mixed reviews, but is appreciated for its relaxing environment and cleanliness. Some guests noted that the pool could be larger and the water temperature more consistent, but it remains a pleasant amenity, especially for families.
Hotel Palacio Urgoiti stands out as a family-friendly destination with spacious and comfortable rooms, accommodating both families and pets. The hotel is noted for its welcoming environment, making it a popular choice for family celebrations and trips with pets.
Golf enthusiasts will find the hotel's Par-3 course a delightful challenge amidst serene surroundings. The free access to golf equipment and beautiful views add to the appeal, making it an excellent choice for a relaxing golf getaway.
While the comfort of the beds receives varying opinions, many guests find them very comfortable, contributing to restful sleeps.
For business travelers, the hotel offers a conducive environment with accessible amenities, though some accessibility issues were noted, such as the need for a vehicle to reach the property.
In summary, Hotel Palacio Urgoiti provides a blend of peaceful, scenic retreat with convenient access to Bilbao, supported by spacious and clean accommodations, friendly and professional staff and a family-friendly and pet-friendly atmosphere, making it a highly recommended choice for various types of travelers.
The Ercilla Embarcadero Hotel consistently receives high praise for its remarkable attributes, creating a delightful guest experience. Nestled in a picturesque waterfront setting among beautiful mansions and villas, the hotel’s location is often described as exceptional. Guests enjoy stunning sea views, easy access to the promenade, harbor and beach and the convenience of a nearby subway station for trips to Bilbao. The picturesque surroundings and the hotel's lovely garden and historic building further enrich the stay, making it a perfect coastal retreat.
The breakfast experience is generally well-regarded with descriptions such as delicious, complete and of good value. Guests appreciate the various options available, particularly the opportunity to enjoy breakfast on the terrace. Although a few reviews suggest minor improvements, the overall sentiment is positive, highlighting the quality and variety of the breakfast offerings.
Dinner at the on-site restaurant also receives accolades with guests lauding the wonderful food, spacious setting and varied menu. The cozy terrace and access to the promenade enhance the dining experience, despite occasional mentions of simplistic cuisine. Overall, the restaurant is considered to deliver wonderful meals and a delightful ambiance.
The rooms at Ercilla Embarcadero Hotel are frequently celebrated for their cleanliness, comfort and tasteful design. Guests appreciate the spectacular sea views from balconies or terraces, the spaciousness and the elegant decor. While some rooms may feel a bit small, the overall feedback is very positive, highlighting the exceptional comfort and well-maintained facilities.
Cleanliness throughout the hotel receives consistent praise with guests noting immaculate and very comfortable rooms. Occasional minor issues do not diminish the overall high standard of hygiene and comfort that the hotel maintains.
The staff at Ercilla Embarcadero Hotel are highly commended for their friendliness, professionalism and attentiveness. The reception and restaurant teams are specifically mentioned for their excellent service, contributing significantly to the positive guest experiences.
Parking is found to be convenient and secure, despite the nightly charge. Guests value the spacious and accessible parking facilities, which add to the hotel's practicality, especially for those traveling by car.
For families and pet owners, the Ercilla Embarcadero Hotel stands out as an ideal choice. The family-friendly and pet-welcoming services, including thoughtful amenities and a warm, attentive environment, make it a preferred option for family stays.
Bedding is generally well-received with many guests describing the beds as very comfortable and clean, although a few note the need for slightly larger sizes. Nonetheless, the overall impression is one of a restful sleep experience.
Overall, Ercilla Embarcadero Hotel delivers a luxury experience with meticulous attention to detail, a fantastic restaurant and top-notch amenities, all set in a prime, beautiful location. The combination of excellent service, cleanliness, comfort and family-friendly atmosphere ensures a superb and memorable stay for all guests.
FeelFree STAYS Basoa stands out as a tranquil and accessible choice for visitors to San Sebastian, offering a harmonious blend of modern amenities and natural beauty. Strategically located in a quiet, contemporary residential area, it provides stunning mountain views and easy access to the city center via a short bus or car ride. This serene setting is perfect for both relaxation and exploration with convenient access to highways, secure and easy parking and essential amenities nearby.
The resort’s apartments receive high praise for their spaciousness, modern design and cleanliness. Guests frequently highlight the large individual terraces with pleasant mountain views, making it an ideal choice for families. The rooms are well-equipped with features like heating and underfloor heating, ensuring comfort and coziness. The overall ambiance is quiet, adding to the restful experience.
Cleanliness is a notable strength with guests often commenting on the spotless conditions of the property. The well-maintained interiors, large sliding glass doors and superb bathrooms contribute to a comfortable stay. While there are occasional remarks about minor cleanliness issues, these are generally outweighed by the positive feedback.
The staff at FeelFree STAYS Basoa are frequently described as friendly, welcoming and attentive. Their exceptional hospitality and willingness to assist with local recommendations or resolve issues contribute significantly to the enjoyment of guests' stays. The receptionists, in particular, are highly praised for their professionalism and eagerness to help.
Parking facilities at the resort are secure and convenient, featuring free, private spaces with remote-controlled gates. Although some find the parking spaces a bit tight, the overall layout is practical and appreciated by guests, including the provision for electric vehicle charging.
Guests consistently commend the beds for their exceptional comfort and large size, which, along with modern décor and practical amenities such as a well-appointed kitchen, ensure a restful and enjoyable stay. The resort also offers a luxurious experience with meticulously maintained apartments, luxurious rooms and bathrooms and spacious outdoor areas that provide a high level of comfort and elegance.
For those traveling with pets, FeelFree STAYS Basoa is particularly accommodating, offering thoughtful amenities like pet beds, food and water bowls and even a welcome card for furry companions. The surrounding area is ideal for dog walking and the staff's friendly and accommodating nature makes it an excellent choice for pet owners.
Overall, FeelFree STAYS Basoa is highly recommended for its combination of tranquil location, modern and clean apartments, friendly staff, secure parking, comfortable beds, luxury feel and pet-friendly services, making it an ideal option for families, pet owners and anyone seeking a relaxing and accessible stay near San Sebastian.
Hotel Gudamendi shines as an ideal retreat boasting a stunning location atop Monte Igueldo, offering breathtaking panoramic views of the Atlantic Ocean and San Sebastian's bay. The tranquil setting, surrounded by lush gardens and natural beauty, makes it a perfect spot for unwinding, away from urban bustle yet only a short drive from the city center. The serene environment and picturesque landscapes enrich the overall charm of the hotel.
Guests frequently commend the breakfast for its good quality, variety and enjoyable setting, particularly when taken on the scenic terrace. Despite some mixed reviews regarding value and variety, the breakfast service is generally seen as a positive aspect with attendants providing friendly and helpful service. The dinner options in the cafeteria receive mixed feedback with appreciation for the reasonable prices and pleasant dining areas but also calls for greater variety and more substantial offerings.
The rooms at Hotel Gudamendi are spacious, clean and comfortable, often providing stunning sea views. The recent upgrades add a modern touch and features like balconies and large windows enhance the relaxing atmosphere. While some rooms could benefit from further updates, the overall accommodations ensure a cozy and inviting stay. The hotel's cleanliness receives high praise, reflecting the dedicated efforts of the cleaning staff who maintain the premises to a high standard.
The staff at Hotel Gudamendi significantly contribute to the pleasant guest experience with their professional, friendly and accommodating demeanor. The reception team, particularly notable members like Mariaje and Sandra, alongside the restaurant and bar staff, are often praised for their excellent service and multilingual capabilities.
Free Wi-Fi service at the hotel is generally reliable and fast with strong signals throughout most of the property. Some areas may have weaker coverage, but overall, the internet service is satisfactory for the majority of guests. The gym facilities, however, appear to be a point of contention with frequent reports of closures and subpar conditions.
The pool area, when operational, is a notable highlight with its clean, beautiful surroundings and ample amenities like sunbeds and umbrellas. The serene setting coupled with picturesque views makes the pool an attractive feature, despite occasional mentions of closures and the need for maintenance.
One of Hotel Gudamendi's key positives is its ample and secure parking, which is free and conveniently located near the entrance. This feature is highly appreciated by guests, adding to the overall convenience of staying at the hotel.
For families, Hotel Gudamendi stands out as an excellent choice, offering spacious family rooms, a children's park, dedicated play areas and kid-friendly pools. The welcoming and attentive staff further enhance the family-friendly environment, making it a hassle-free and enjoyable experience for family vacations.
In summary, Hotel Gudamendi presents a serene and picturesque retreat with stunning views, spacious and clean accommodations and a friendly, professional staff, making it a delightful choice for both leisure travelers and families. The breakfast and parking facilities are widely praised, though there is room for improvement in dining variety and gym facilities to further enhance guests' experiences.