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Summary of reviewsHotel Alfa in Basel garners predominantly positive reviews across various categories, making it a commendable choice for travelers. The hotel's prime location just outside the city center and excellent transport links, including a tram stop right in front, provide quick and easy access to downtown Basel and other key attractions. Guests appreciate the convenience of complimentary public transport passes and easy access to major highways, supermarkets and scenic walking paths along the Rhine River. The proximity to business venues and popular museums further enhances its appeal.
The breakfast experience at Hotel Alfa is regularly praised for its quality and variety with many guests highlighting the freshness and abundance of options, including genuine Swiss cheese. Though some suggest improvements in variety and replenishment, the overall sentiment is that breakfast offers a satisfying and healthy start to the day.
Despite the hotel restaurant being closed since the pandemic, the surrounding area compensates with a rich selection of dining options. Guests can enjoy a variety of eateries, from authentic Italian pizzerias to late-night Thai and traditional Swiss cuisine, all within a short walking distance.
Room reviews emphasize cleanliness and comfort with many guests noting the spaciousness, particularly in family suites. However, room quality varies with some older rooms requiring updates and occasional issues with noise and small bathroom sizes. Practical amenities like comfortable beds, complimentary bottled water and coffee machines are appreciated, although some guests miss having refrigerators and kettles.
The hotel's high cleanliness standards are frequently praised with regular positive mentions of the well-maintained rooms and common areas. While a few guests noted minor cleanliness lapses, these instances were exceptions in an otherwise spotless environment.
Staff at Hotel Alfa receive consistent accolades for their friendliness, helpfulness and professionalism. Receptionists are particularly commended for their multilingual skills and efficient service, contributing to a welcoming and pleasant stay.
WiFi connectivity at the hotel receives mixed reviews; while some guests experience fast and reliable internet, others face slow speeds and occasional unavailability, which can be problematic for those requiring consistent online access.
The hotel excels in catering to families, offering spacious accommodations, child-friendly amenities and no additional charges for young children. The presence of a large green park with a playground and free on-site parking further enhances its family-friendly appeal.
Beds at Hotel Alfa are generally described as comfortable, although opinions vary. Some find the mattresses too soft or sagging, affecting their sleep quality. However, most guests report a good sleeping experience with comfortable bedding.
As a three-star establishment, Hotel Alfa provides a good range of amenities and a strong price-quality ratio. Despite some shortcomings, such as reception availability on Sunday evenings, it is lauded for being a cost-effective and practical option for short stays or transit purposes.
Lastly, the hotel is dog-friendly, accommodating pets for a small fee and offering beautiful walks along the Rhine, making it a convenient choice for pet owners.
Overall, Hotel Alfa is a practical and comfortable option for both business and leisure travelers, offering great value for money, a strategic location and excellent staff service. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Hotel Alfa in Birsfelden offers comfortably furnished rooms suitable for families. It provides a family suite and is conveniently located near a tram station for easy access to Basel. Families highly rate this hotel.
Dog Friendly Hotel
Hotel Alfa is a dog-friendly hotel that accommodates pets for a small fee. It is conveniently located near the A3 motorway and offers easy access to scenic walking paths along the Rhine, making it suitable for dog owners. The hotel also provides free parking and Wi-Fi.
Hotel with Parking
This hotel provides free parking for cars. It is conveniently located and easy to reach from the A3 motorway. The hotel offers a limited number of free parking spaces on site.
3-Star Hotel
Hotel Alfa offers a convenient location near the Rhine River and public transportation, providing easy access to Basel. The hotel is known for its clean rooms and helpful staff, and it offers amenities such as free WiFi.
Hotel for Honeymoon
Cheap Hotel
Room Types
Modern Single RoomThese single rooms, some with a view of the courtyard, are modernly furnished and have a single bed (90 cm or 120 cm) with a private bathroom, flat-screen TV, telephone, safe, coffee maker, free WiFi. These rooms are covered with laminate flooring.
Modern Queen Room Our modern Queen Room, facing the street, has a double bed (120cm). They include laminate flooring, a private bathroom, flat-screen TV, telephone, safe, coffee maker and free WiFi.
Modern Comfort RoomThese modern double rooms, partly with a view of the courtyard, are modernly equipped and have a double bed (180cm). They have their own bathroom, flat-screen TV, telephone, safe, coffee maker and free WiFi. These rooms are covered with laminate flooring.
Modern Triple RoomOur modern triple rooms have 1 double bed and a couch with a private bathroom, flat screen TV, telephone, safe, coffee maker, free WiFi and are perfect for families. These rooms are covered with laminate flooring.
Family Suite with BalconySpacious suite with a separate bedroom and a balcony offering panoramic views over Basel.
All rooms have bath or shower, a toilet, a flat-screen TV, a telephone, a hairdryer, and a coffee machine.
Modern Single Room with balconyThese single rooms, some with a view of the courtyard, are modernly furnished with laminate flooring and have a single bed (90 cm or 120 cm) with a private bathroom, flat-screen TV, telephone, safe, coffee maker, free WiFi. These rooms also have a balcony.
Guest Reviews
7.7
Good
Location
Hotel Alfa's location receives significant praise for its convenience and connectivity, making it an ideal choice for visitors of Basel. Positioned just outside the city center, the hotel boasts excellent transport links with a tram stop directly in front, ensuring quick and easy access to downtown Basel in under 10 minutes. Guests frequently highlight the convenience of the hotel’s proximity to both the highway and the Rhine River, making it easily accessible for those traveling by car and offering scenic walking paths.
The hotel provides complimentary public transport passes, enhancing the overall experience by allowing free and unlimited use of trams, buses and trains, simplifying movement around the city. In addition, the nearby supermarkets and a direct tram connection to central attractions contribute to its popularity among guests.
Moreover, the strategic location is appreciated for both business and leisure stays with easy access to significant venues such as Jakobshalle and popular museums. The combination of free parking, friendly staff and a tranquil yet connected setting makes Hotel Alfa a well-regarded option for short stays and transit stops in Basel.
Breakfast
Hotel Alfa delivers a consistently positive breakfast experience, receiving high marks from guests for its quality and variety. Frequent mentions include terms like "very good," "excellent," and "delicious," with many appreciating the freshness and health options available. The breakfast buffet is highlighted as abundant and well-organized, although some guests noted that it could benefit from more variety and timely replenishment, especially near the end of the designated serving time.
A noteworthy feature is the inclusion of genuine Swiss cheese, which adds a local touch to the offerings. Despite the generally favorable reviews, a minority of guests found the breakfast simple and a bit overpriced for what was offered, particularly in terms of limited choices and the freshness of certain items like fruit and pastries. Some also pointed out the absence of specific dietary options, such as plant-based milk or more vegetarian selections.
Overall, the breakfast at Hotel Alfa is deemed a solid and satisfactory start to the day with the convenience of free public transportation tickets and attentive service adding to the overall positive experience.
Dinner
Hotel Alfa offers a favorable location for those who wish to explore dining options in the vicinity, despite the hotel restaurant being closed since the pandemic. Within just a 3-minute walk, guests can find a variety of eateries including two well-regarded pizzerias, one of which is admired for its authentic Italian cuisine. For those in the mood for something different, Thai food and traditional Swiss dishes are also available nearby with the Thai restaurant conveniently open until late. Additionally, the same street as the hotel features several other dining establishments, providing plenty of choices for dinner. Guests also note excellent bakeries just down the block, perfect for a quick bite. Overall, although the hotel's in-house restaurant remains closed, the surrounding area offers a rich selection of dining experiences to satisfy different culinary preferences.
Rooms
Hotel Alfa offers a diverse range of rooms, each catering to different needs and preferences. The majority of guests highlight the cleanliness and comfort of the rooms, which are often described as well-equipped and hygienic. Spaciousness is a common plus, especially in family suites, which are noted for their size and additional amenities.
The rooms, while functional and adequate for short stays, vary significantly in size. Some single rooms and accommodations without air conditioning are described as small and occasionally overheated, leading to occasional discomfort. Noise can be an issue, particularly for rooms facing the street or located near the lift. As the hotel is in a bustling area, the ambient noise from traffic and trams is noticeable when windows are open.
While some rooms have been renovated and boast a modern, cozy appeal, others are dated and could benefit from further updates. Common issues in older rooms include outdated decor, worn-out bathroom fixtures and the occasional presence of dust or minor cleanliness oversights.
Despite these variations, guests appreciate the practical amenities provided, such as comfortable beds, complimentary bottled water and coffee machines. There is a noted lack of refrigerators and kettles in some rooms, which some guests found inconvenient. Bathrooms are generally small but functional, although some would benefit from additional renovations for a fresher look.
Overall, Hotel Alfa is a practical and comfortable choice, especially praised for its clean and spacious rooms, making it suitable for both short stays and family trips. The friendly staff and convenient location further add to the positive experience. However, those sensitive to noise or in need of modern amenities might want to inquire about one of the renovated rooms.
Beds
The beds at Hotel Alfa received mixed reviews from guests with a recurring emphasis on their comfort. Many guests described the beds as comfortable and praised the pillows and bedding for contributing to a good night's sleep. The softness of the mattresses was a frequent highlight, often described as very comfortable, super comfortable and conducive to restful sleep.
However, there were notable criticisms as well. Some guests found the mattresses to be too soft or sagging, which could be problematic for those with back issues. Others mentioned that the pillows were inconsistent in comfort with some finding them too soft or uncomfortable. Another common point of critique was the bed configuration: several guests noted that two single beds were sometimes combined to form a double bed, which was not always ideal.
Additionally, some reviewers pointed out that the bedding appeared outdated or worn out and a few mentioned that the beds were small or not suitable for larger individuals. Despite these issues, the overall sentiment leaned towards the beds being generally comfortable with a significant number of guests reporting a pleasant sleeping experience.
Cleanliness
Hotel Alfa's reviews predominantly highlight its commendable cleanliness standards. Guests consistently praised the clean rooms, emphasizing that both the rooms and bathrooms were very clean, cozy and well-equipped. The daily cleaning service was appreciated, further underscoring the hotel's commitment to maintaining good hygiene. Cleanliness of common areas was also noted positively and the hotel's strictness in maintaining spotless environments was evident with terms like very clean and perfectly clean being recurrent.
Despite the overall cleanliness, there were occasional lapses. Some guests mentioned specific cleanliness issues such as unclean carpets, dusty cups, broken tiles and unclean sheets. A few also reported ants in the rooms and superficially cleaned areas. Nonetheless, these instances seemed to be exceptions to an otherwise well-maintained environment.
Moreover, minor inconveniences like small and awkward bathrooms and outdated carpets and furnishings were noted by a few guests. However, the hotel's clean and spacious rooms, combined with its ideal location and good value for money, made it a satisfactory choice for many travelers.
Staff
Hotel Alfa boasts a consistently praised team of staff who significantly enhance the guest experience. Visitors frequently highlight the friendliness and helpfulness of the employees, describing the staff as welcoming, kind and always available to assist. Various mentions of smooth and efficient check-ins underscore the staff's competence and professionalism.
Receptionists receive special commendations for their friendliness and multilingual abilities, providing information in languages that guests understand. The personnel at the front desk, characterized as both competent and polite, contribute to an uncomplicated and pleasant stay. Even the room service is noted for its quality and efficient service.
Despite a few mentions of unmotivated or inattentive staff, the overwhelming sentiment is one of satisfaction with the courteous and attentive service. The dedicated employees, often going above and beyond to ensure a comfortable visit, make for a welcoming atmosphere that consistently impresses guests at Hotel Alfa.
Wi-Fi
Hotel Alfa offers mixed experiences when it comes to WiFi connectivity. Guests appreciate that the hotel provides free Wi-Fi along with the convenience of free on-site parking. Some visitors highlight that the Wi-Fi is great, very good and fast, enhancing their stay with smooth internet access. Others note a decent and good Wi-Fi experience, supplemented by an efficient online booking system and a seamless self check-in process whenever the reception is unavailable.
However, several guests report unreliable service with the Wi-Fi being slow and at times even completely unavailable. Some guests faced interruptions lasting more than two hours and others could not use the internet at all. Additional complaints include difficulties with VPN connections and the inability to make WiFi calls via WhatsApp or Facebook. Inconsistent WiFi reliability has occasionally hampered guests' ability to work online, making the overall internet service appear less dependable.
Family
Hotel Alfa excels in providing a family-friendly atmosphere, making it a standout choice for those traveling with children. Guests appreciate the spacious accommodations, including triple rooms and very large family suites that are clean and well-equipped with all necessary comforts. The hotel doesn’t charge extra for young children, making it even more appealing for families. Additional touches, such as welcoming gestures towards families, further enhance the experience.
The hotel also offers a large green park with a big playground, allowing children to play and explore in a safe environment. For parents looking for a bit of exercise, there are fitness equipment options available outdoors. Free parking is also available on-site, which is a big plus for those driving in with family. Overall, Hotel Alfa provides ample space and amenities to ensure a comfortable and enjoyable stay for families.
3 Star
Hotel Alfa delivers a wide range of three-star amenities, making it a great option for those seeking an ideal transit or short stay. Positioned as a budget hotel, it offers great value for money and an excellent price-quality ratio. Guests appreciate that, despite its basic nature, the hotel meets or even exceeds three-star expectations by providing essential services like water and coffee to ensure comfort.
While it is not a luxury establishment and some reviews mention that it may fall short in terms of hygiene and reception availability on Sunday evenings, the overall sentiment suggests that Hotel Alfa is a highly cost-effective choice. This makes it an appealing option for travelers looking for practical accommodations without unnecessary luxury.
Dog Friendly
Hotel Alfa offers a welcoming environment for guests traveling with pets. The hotel is known for being dog friendly and allows pets for an additional fee of 15 francs. One of the highlights for dog owners staying at the property is the beautiful walks along the Rhine, providing scenic views perfect for strolls with their furry companions. Additionally, there is a nearby park, making it easy for guests to ensure their dogs get plenty of exercise and fresh air.
No, Hotel Alfa doesn't have any pool.
No, a spa isn't available at Hotel Alfa.
Yes, Hotel Alfa welcomes dogs.
Yes, parking facilities are available at Hotel Alfa.