Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsHotel Alexander in Basel garners largely positive reviews for its diverse range of attributes, making it a highly recommended option for travelers.
The location of the hotel is frequently praised for its central position and excellent connectivity. Situated next to the congress center and Messeplatz, it is perfect for event attendees and tourists alike. The proximity to public transport, restaurants, shops and the historic district adds to its appeal. Guests particularly appreciate the Basel Card, which allows for free public transport, enhancing the convenience factor.
Breakfast at Hotel Alexander generally receives high marks for its variety and quality. Guests enjoy the rich buffet catering to both sweet and savory preferences, although a few expressed a desire for more variety and a better ambiance, as it is served in a basement without windows. Nonetheless, the breakfast is deemed satisfactory, providing a good start to the day with plentiful options.
The rooms are noted for their cleanliness, comfort and spaciousness. Many are recently renovated and come with amenities like coffee machines and city-view balconies. While there are occasional mentions of smaller or stuffier rooms and some guests find the pillows too soft, most find the beds and overall accommodations highly comfortable and practical.
Cleanliness is a standout feature with both rooms and common areas described as immaculate and well-maintained. The high hygiene standards contribute to a pleasant and comfortable stay, making the hotel particularly appealing for its sanitary conditions.
The staff at Hotel Alexander are frequently commended for their friendliness and helpfulness. Guests appreciate the warm welcome and exceptional service provided by the reception team, enhancing their overall experience with their attentiveness and readiness to assist with any requests.
Parking options at Hotel Alexander, including private and secure underground parking, add convenience and peace of mind for guests. Despite some minor concerns about availability during peak times, the practical and reasonably priced parking solutions are well-received.
The hotel is also noted for its family-friendly atmosphere. Spacious family suites and accommodating triple rooms with baby beds cater well to families with young children. The welcoming staff further contribute to the inviting environment.
Overall, Hotel Alexander stands out for its excellent location, cleanliness, comfortable accommodations, friendly staff and practical amenities, creating a reliable and commendable choice for visitors to Basel. Show more
Read review summaries for all categories
Categories
Dog Friendly Hotel
This hotel is tagged as pet-friendly and offers a restaurant and breakfast. These amenities can contribute to a comfortable stay for guests with dogs.
Hotel with Parking
Located in Birsfelden, Hotel Alexander provides parking. It offers a straightforward parking solution for guests.
3-Star Hotel
This hotel is well-regarded for its friendly staff, clean and comfortable rooms. Guests appreciate the convenient location near public transportation and the availability of amenities such as free WiFi.
Hotel for Honeymoon
Family Friendly Hotel
Room Types
Modern Single RoomStreet-facing en-suite room with cable TV.
Extra beds are not available for this room type.
Modern Comfort RoomEn-suite room with cable TV.
Family Suite with BalconyRoom with 2 connected double bedrooms, cable TV and a bathroom.
Extra beds are not available for this room type.
Please note that this room is located in the adjacent building and can be reached via a terrace.
Junior Suite with BalconyThis suite is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit has 3 beds.
Family SuiteThis suite consists of 1 bedroom, a seating area and 1 bathroom with a shower and a hairdryer. The suite provides a wardrobe, a safe deposit box, parquet floors, heating and a flat-screen TV with cable channels. The unit offers 4 beds.
Classic Queen RoomThis double room features a queen size bed and a cable TV.
Triple RoomThis triple room is comprised of a flat-screen TV with cable channels, a private bathroom as well as a balcony with an inner courtyard view. The unit has 2 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Alexander boasts an unbeatable location in Basel, making it an ideal choice for various travelers. Centrally situated, the hotel is extremely well-connected to public transport with tram and bus stops just steps away, providing easy access to the city center and main attractions. For those attending events, it's especially convenient, being right next to the congress center and Messeplatz and very close to the city's historic district.
Guests appreciate the proximity to local amenities, including good restaurants and numerous shops. The hotel also offers secure parking, which is a bonus for those driving. Cleanliness is frequently mentioned and visitors often note the practical yet appealing nature of the rooms. The inclusion of the Basel Card, which allows for free transport around the city, is a highlight for many, adding to the convenience and accessibility of the location. The friendly staff complement the seamless experience, ensuring that guests have everything they need for an enjoyable stay.
Breakfast
Hotel Alexander's breakfast offerings generally received high praise with many guests describing it as good, varied and plentiful. Multiple reviews highlight a rich buffet with options catering to both sweet and savory preferences. The breakfast is often referred to as being in line with European standards and providing good value for money. Guests appreciated the abundant selections and tasty dishes, noting that the buffet was frequently well-stocked and had something for everyone.
However, there were some mixed experiences. A few guests mentioned a lack of variety and occasional use of industrial products, which slightly detracted from their experience. Some felt the breakfast was mediocre, basic or not meeting their expectations. There were also comments about the breakfast being served in a basement without windows, which impacted the ambiance for some visitors.
Overall, while there are areas for improvement, particularly in terms of variety and freshness, the breakfast at Hotel Alexander generally meets and often exceeds the expectations of most guests, offering a satisfactory start to the day with a broad selection of tasty options.
Rooms
Hotel Alexander offers a range of room options that generally leave a positive impression on guests. Many reviews highlight the cleanliness of the rooms with frequent mentions of the rooms being very clean and often recently renovated. The rooms are generally described as spacious and comfortable, but there are some mentions of smaller or stuffier rooms.
Several guests appreciated the amenities provided, noting features like coffee machines and balconies with views of the city. The bathrooms, while clean, received mixed feedback with some guests finding them modern and beautiful, while others noted they were quite old. The beds are widely praised for their comfort, although a few guests found the pillows too soft.
The size of the rooms is generally adequate, ranging from spacious to functional. Even the smaller rooms are described as cozy and well-equipped. The central location of the hotel and the availability of a tram pass add to the convenience and enjoyment of the stay.
Overall, Hotel Alexander is characterized by its cleanliness, comfort and central location, making it a favorable choice for travellers.
Beds
Hotel Alexander receives high praise for its beds, which are frequently described as very comfortable, large and conducive to a good night's sleep. Many guests highlight the comfort of the beds as a significant positive aspect of their stay with terms like "exceptionally good" and "very comfortable" used repeatedly. A notable mention is the stability of the beds, even when furnished with separate blankets. Despite the overwhelmingly positive feedback regarding the mattresses, some guests did point out that the pillows were too soft and uncomfortable. However, the overall sentiment leans heavily towards satisfaction with the bedding experience at Hotel Alexander.
Cleanliness
Hotel Alexander is highly praised for its impeccable cleanliness. Guests consistently mention the rooms as very clean, well-maintained and equipped with everything needed for a comfortable stay. The hotel itself is described as exceptionally clean, tidy and efficient with a special note on the functionality of the space. The cleanliness extends beyond the rooms with facilities and common areas thoroughly maintained.
Guests appreciate the clean and comfortable beds, as well as the twice-a-day cleaning service and fresh towels. Despite some minor comments about areas that could be cleaner, the overwhelming sentiment is positive, marking the hotel's hygiene standards as top-notch. The combination of cleanliness and a convenient location near public transport makes Hotel Alexander a strongly recommended choice.
Added perks include the helpful and friendly staff, giving guests an overall pleasant and comfortable experience. The proximity to key areas and excellent public transportation access, enhanced by the Baselcard, further adds to the hotel's appeal. The combination of its cleanliness, location and value for money positions Hotel Alexander as a highly reliable and commendable option for visitors.
Staff
Hotel Alexander boasts an exceptionally friendly and accommodating staff, making it a standout choice for travelers. Numerous guests highlighted the helpful and polite demeanor of the reception team with specific praise for their attentiveness to requests and excellent service. Reviews often mention the warm welcome, whether guests arrived late at night or during regular hours, ensuring a smooth check-in process. The staff's kindness and willingness to go the extra mile, such as allowing guests to borrow items or providing comprehensive assistance to large groups, were particularly appreciated. This consistent display of friendliness and helpfulness from all employees contributes significantly to the overall positive experience at Hotel Alexander.
Parking
Hotel Alexander offers a range of parking options that have received praise from guests for their convenience and accessibility. The hotel provides private and secure underground parking, which is seen as a significant advantage, given Basel's parking challenges. While there is an extra charge of CHF 25 per day, guests appreciate the assurance of a guaranteed parking space, which can be reserved in advance.
The hotel’s location is beneficial for visitors, being near the fair and offering excellent access to public transport. The proximity to the historic district is also a plus for those looking to explore the city. Besides car parking, the availability of a garage for bicycles is highlighted as an added convenience.
Despite some minor inconveniences, such as limited parking spots during busy times like the Fair days and the necessity to book parking ahead of time, the overall sentiment is positive. Guests find the hotel's parking options to be practical and reasonably priced for Basel. Additionally, convenient paid parking nearby provides a viable alternative when the hotel's parking is full.
Family
Hotel Alexander, known for its family-friendly atmosphere, offers a variety of amenities that cater to guests of all ages. This hotel is perfect for families, providing spacious family suites and comfortable accommodation options that can accommodate even larger groups. The rooms, although some may appear a bit outdated, are notably clean and spacious, ensuring a comfortable stay.
Travelers with young children, as young as 2 and 4 years old, have found the hotel's triple rooms, combined with baby beds, to be more than adequate for their needs. Additionally, the friendly and accommodating staff, particularly at the reception, contribute significantly to the welcoming environment.
Overall, Hotel Alexander serves as an ideal location for short family trips, offering ample space, comfort and an inviting atmosphere for all its guests.
No, Hotel Alexander doesn't have any pool.
No, a spa isn't available at Hotel Alexander.
Yes, Hotel Alexander welcomes dogs.
Yes, parking facilities are available at Hotel Alexander.