The
Allure Hotel & Conference Center, is praised for its prime location, conveniently situated near Highway 400, offering easy access to restaurants, coffee shops, fast-food places, shopping centers and the train station. The central location is also noted for its peaceful environment, despite its accessibility to major roads. Guests appreciate the amenities such as the swimming pool, hot tub and sauna, as well as the cleanliness of the rooms and friendly, helpful staff. The property is recognized for being well-maintained and ideal for both short and extended stays.
Breakfast at the hotel receives a mix of feedback with many praising the food quality and variety, particularly on Sunday mornings. The welcoming demeanor of the breakfast staff enhances the experience. However, some guests were disappointed with the cost and lack of inclusivity of breakfast in the room rate and others found the quality during the pandemic to be inconsistent.
The rooms are generally described as spacious, comfortable and clean with modern amenities like USB ports and exceptionally comfortable pillows being significant highlights. Nonetheless, there are concerns regarding cleanliness with some guests reporting stained carpets, unpleasant odors and dated decor. There are also mentions of noise disturbances and a lack of elevators.
While the hotel's common areas are often found to be clean, persistent issues with stained carpets, bad odors and inadequately cleaned rooms are noted. The friendly, welcoming and accommodating nature of the staff stands out as a significant positive aspect, often going above and beyond to create a pleasant stay. However, there are rare instances of less friendly encounters.
The free Wi-Fi service has room for improvement, as guests encounter connectivity issues and frequent re-logins. Nevertheless, the responsive staff helps mitigate these problems by promptly contacting tech support. The swimming facilities receive mixed reviews with some guests enjoying the clean and well-maintained pool, hot tub and sauna, while others experience pool closures, temperature issues and inconsistent cleanliness.
Parking is highly regarded for its convenience and ample availability, allowing easy access to rooms and popular local spots. Beds are frequently complimented for their comfort, which, along with clean linens and plentiful pillows and towels, contributes positively to the overall stay, despite occasional mentions of inconsistent mattress quality.
The hotel is pet-friendly, offering reasonable pet fees and a welcoming environment for dogs. However, guests are not permitted to leave their dogs unattended in rooms. Overall,
Allure Hotel & Conference Center, offers a mostly positive experience with notable strengths in location, amenities and staff service, despite some areas needing improvement.