Plaza São Rafael Hotel in Porto Alegre is highly praised for its central location that provides easy access to key attractions, transportation hubs, shopping areas and cultural spots. The proximity to Santa Casa Hospital is an added advantage. However, guests are advised to be cautious of the surrounding neighborhood, especially at night, as it can feel unsafe.
The breakfast experience at the hotel receives positive reviews for its variety and quality with guests appreciating the range of options from sweet to savory items and the friendly, attentive staff. There are some calls for more healthy choices and improvements in the temperature of the food. The breakfast area itself is cozy and pleasant.
Dinner experiences are mixed. While the restaurant is appreciated for well-prepared dishes at a fair price, dinner service has room for improvement in variety, creativity and service speed. Negative feedback often includes issues with the quality of room service food and long wait times.
Rooms at Plaza São Rafael Hotel are generally well-received for their spaciousness, comfort and cleanliness. Guests enjoy the large, comfortable beds and effective soundproofing. However, some rooms are noted as outdated, particularly the bathrooms and would benefit from renovation.
Cleanliness throughout the hotel is commendable with many guests describing the rooms and common areas as spotless and well-maintained. The housekeeping staff are recognized for their efficiency and dedication.
The staff at Plaza São Rafael Hotel are consistently praised for their friendliness and attentiveness, contributing significantly to a pleasant overall experience. From receptionists to housekeepers and restaurant staff, guests appreciate the professional and warm service provided.
The Wi-Fi connection is an area in need of improvement with many guests experiencing poor, slow and unstable internet service, particularly on higher floors. While some areas have a good signal, the majority of comments highlight connectivity issues.
The gym is a standout feature with its spaciousness, cleanliness and modern equipment, all enhanced by a spectacular rooftop view. Some equipment may need updating, but overall, the gym is well-regarded.
The pool receives mixed reviews. Guests appreciate its cleanliness and the rooftop view, but many find the water too cold for comfort. Issues with maintenance, like missing tiles and broken heaters, are also noted.
Parking is available but managed by an outsourced company, leading to additional costs and sometimes unreliable service. Guests have reported issues with the condition of their cars and slow service.
For families, Plaza São Rafael Hotel is a favorable choice, offering spacious rooms and amenities catering to children, such as a children's pool and additional provisions upon request. Family excursions are facilitated by the nearby transportation options, making the stay enjoyable for both adults and children. Some improvements could be made to better accommodate the needs of families.
Overall, Plaza São Rafael Hotel offers a comfortable and convenient stay with high points in location, staff service and cleanliness, though certain areas like dinner service, Wi-Fi and parking could benefit from enhancements.
Guests of Piazza Navona Porto Alegre by Intercity largely praise its superb location, making it an ideal choice for both leisure and business travelers. Situated in a convenient and safe neighborhood, the hotel offers easy access to various attractions, including parks, the historic center and event venues. The proximity to restaurants, bars, banks and essential services enhances the overall convenience of the stay. The hotel staff receives high marks for their friendliness, professionalism and attentiveness, contributing to a welcoming atmosphere.
The spacious and comfortable room accommodations are another highlight with many guests commending their large size and apartment-like setup, which includes separate living and kitchen areas. Despite some mentions of dated décor and occasional maintenance issues, the overall sentiment towards the rooms remains positive due to their cleanliness and excellent amenities, such as balconies with beautiful city views and a heated rooftop pool.
The breakfast service, while praised for its quality and taste, receives mixed reviews concerning variety and organization. The dinner offerings at the hotel's rooftop restaurant are generally well-regarded for their quality and ambiance; however, some guests note inconsistencies in service and meal preparation. Cleanliness throughout the hotel is acknowledged but could benefit from more consistent housekeeping practices, as some guests reported specific incidents that detracted from their experience.
The hotel's fitness amenities, including a well-equipped gym, are appreciated for their convenience and maintenance. The pool area is frequently highlighted for its beauty and appeal, though occasional issues with temperature and availability due to maintenance are noted.
Parking facilities receive positive feedback for their security and ease of access, though the layout can be challenging for larger vehicles. Family travelers find the hotel particularly accommodating with spacious rooms and child-friendly amenities, including a mini kids' room and complimentary cribs.
While the free Wi-Fi receives mixed reviews, the overall feedback on the hotel's amenities and services is highly favorable, making Piazza Navona Porto Alegre by Intercity a well-regarded option for both business and family travelers in Porto Alegre.
*Additional taxes or fees may apply. Please check the final price before completing your booking.Showing 61-80 out of 166 hotels in and around Barra do Ribeiro
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