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Summary of reviewsAno Bom Palace Hotel in Barra Mansa is widely appreciated for its exceptional location close to the town center, river and key amenities such as markets, pharmacies and restaurants. Guests find the hotel's proximity to the city's commercial area, bus station and main bridge particularly convenient, making daily activities and commutes straightforward. The location also allows for easy access to popular attractions like "Preguiça" park and SESC Barra Mansa with ample parking benefiting those traveling by car.
The hotel's service stands out as a highlight, frequently praised for the helpfulness and friendliness of the staff. The reception, dining and housekeeping teams receive commendations for their politeness and attentiveness with many guests mentioning employees by name. The breakfast earns high marks for its variety and quality, often exceeding guest expectations with an extensive range of breads, cakes, fruit and juices, making it a key aspect of the positive experience.
Rooms at the Ano Bom Palace Hotel are generally described as spacious, comfortable and clean, though some guests note that certain areas still require updates and maintenance, particularly bathrooms. Despite occasional minor issues with musty smells and street noise, the overall comfort and cleanliness are well-regarded.
Cleanliness throughout the hotel earns frequent praise with guests highlighting spotless rooms and well-maintained facilities. The minor cleanliness issues noted include old or musty rooms, mold and outdated fixtures, but the general consensus remains positive.
The hotel's breakfast is a standout feature, lauded for its range and quality, although some guests suggest improvements for gluten-free options and fruit variety. The positive feedback about the comfortable beds is tempered by occasional complaints about worn-out or hard mattresses, as well as noisy springs.
Parking at the hotel is appreciated for its convenience with ample and secure on-premise options available. This is particularly beneficial for guest travelers by car, adding to the overall practicality of the hotel.
Ano Bom Palace Hotel's family-friendly environment is another key positive aspect with good room setups and cleanliness contributing to an enjoyable experience for family trips. The excellent service further enhances guest satisfaction, making it a recommended choice for families.
While the hotel's Wi-Fi service receives mixed reviews, the overall feedback indicates that the internet speed and reliability could use some improvements.
Overall, Ano Bom Palace Hotel delivers a satisfactory three-star experience with great value for money, making it an appealing choice for both leisure and business travelers. The practical amenities, central location and exceptional service create a comfortable and affordable stay with room for improvements to achieve higher guest satisfaction.
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