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Summary of reviewsHotel Ristorante Novara Expo enjoys positive feedback for its strategic location, conveniently situated near Milan, various amenities, a Coop supermarket and easy access to public transportation. Business travelers find its proximity to the Rho fair and Milan ring road advantageous with ample parking further adding to its appeal. Despite being located on a busy main road and some distance from Milan city center, its quiet surroundings make it a functional base for travelers with specific destinations in the region.
Guests appreciate the hotel's dinner services, often praising the delicious food and the convenience of having an on-site restaurant. The plentiful and tasty meals, particularly the lunches and dinners, receive high marks despite occasional criticism regarding menu variety and quality of specific dishes.
The rooms at Hotel Ristorante Novara Expo receive mixed reviews. Some guests commend the cleanliness, comfort and spaciousness of the rooms, noting features such as modern furnishings and balconies. However, there are frequent complaints about outdated facilities, poorly maintained amenities and cleanliness lapses, indicating the need for renovations and better upkeep.
Staff friendliness and professionalism are highlighted positively in many reviews with several guests appreciating the courteous and helpful nature of the reception and dining staff. Nevertheless, there are notable instances of negative experiences with indifferent or rude staff behavior, suggesting inconsistencies in service quality.
The breakfast service receives critical feedback with many guests finding it lacking in variety and quality. While some appreciate the coffee and occasional well-stocked days, the overall sentiment points to the need for improvement in both the offering and the cleanliness of the breakfast area.
Wi-Fi connectivity is another area of concern with reliable access primarily limited to the lobby and reception areas. Guests report significant issues with Wi-Fi in their rooms, suggesting the need for better coverage.
The beds are generally well-received with many guests praising their comfort and cleanliness. However, there are some criticisms about bed size, configuration and occasional maintenance issues.
Overall, Hotel Ristorante Novara Expo provides a good value for money with notable strengths in location, dinner services and friendly staff, making it a suitable choice for short stays or business trips. However, improvements in room maintenance, breakfast quality and Wi-Fi coverage could significantly enhance the overall guest experience.
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