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Summary of reviewsThe Mercure Barcelona Condor offers a strategically placed base for exploring Barcelona, being located in a peaceful yet well-connected neighborhood with easy access to metro and bus stops. Guests appreciate its tranquility combined with convenience, making it ideal for those wishing to avoid tourist-heavy areas. The local surroundings are safe, clean and residential with an array of cafes, shops and restaurants nearby. Notably, landmarks like the Gracia district are within walking distance.
The breakfast at Mercure Barcelona Condor consistently receives high praise. It features a varied, extensive buffet with a range of quality options, including both Spanish and international items. Guests enjoy the hearty and delicious selections that include local specialties like ham and chorizo and the availability of gluten-free options. The dining environment is pleasant with a friendly staff, adding to the overall experience.
Rooms at the hotel are commended for their comfort, cleanliness and spaciousness. Modern, well-furnished interiors with essential amenities enhance the stay. Many reviews highlight the comfortable, large beds and daily housekeeping that keeps the rooms spotless. Some rooms come with terraces or balconies offering stunning city views. Although there are occasional comments about smaller room sizes and noise, the overall sentiment is positive.
Cleanliness is a standout feature at the Mercure Barcelona Condor with guests consistently praising the hotel's immaculate rooms and well-maintained common areas. The thorough and regular cleaning schedule ensures a fresh and comfortable environment throughout the stay.
The staff at the hotel is frequently described as friendly, helpful and professional, significantly contributing to the positive guest experience. Receptionists, cleaning staff and breakfast service personnel receive particular commendation for their attentiveness and courtesy.
WiFi at the hotel receives generally favorable reviews with many guests noting the stable and fast internet accessible throughout the hotel. However, a few experienced connectivity issues, which were described as minor drawbacks.
While the gym at Mercure Barcelona Condor is appreciated for its presence and essential equipment, its small size and limited operating hours were noted. Nonetheless, the exceptional view of Tibidabo from the gym enhances the workout experience.
Parking options near the hotel are highlighted for their convenience and safety, though some guests mentioned the higher costs and narrow spaces as minor inconveniences.
The hotel is particularly favored by families for its spacious and modern family rooms, accommodating amenities and the welcoming attitude towards pets. Free breakfast for small children and functional room features, such as balconies and soundproofing, add to the family-friendly appeal.
Situated in a relatively quiet area, the hotel offers a peaceful retreat with easy access to the city center's nightlife via public transportation. Guests appreciate the nearby dining and shopping options, although nightlife might not be the central highlight of their stay.
Regarding comfort, the beds receive mostly positive feedback for their size and mattress quality, though some guests found the beds too hard or uncomfortable. Sofa beds faced criticism for their low quality, highlighting an area for improvement.
Despite some mixed feedback about its classification as a four-star hotel, guests generally express satisfaction with its cleanliness, breakfast offerings and overall stay experience, making it a well-regarded option for both leisure and business travelers. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Other to all the willing guests
Do you ensure contactless check-in/check-out? Yes, by using an app
Do the hotel's main entrance doors open automatically? Yes
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 24 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? Yes
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? No
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? No
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? No
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? Yes
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? Yes
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? Yes
Protocols & Certifications
Do you follow any of these protocols or have you obtained any of these certifications?
Accor's ALLSAFE plan
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? Yes
Do you have clear guidelines on how to handle suspected or confirmed cases of coronavirus (COVID-19)? Yes
Is there a doctor available either on-site or on-call? Yes
Has the hotel closed during the pandemic? Yes Reopening Date: 06/22/2020
Standard Room With Three Single BedsOffering views of Tibidabo Mountain, these spacious rooms have 3 single beds, satellite TV, a safe and free Wi-Fi.
Junior SuiteThis spacious air-conditioned suite has free Wi-Fi, a minibar, safe and desk.
The room features and independent lounge area with a sofa-bed.
The private marble bathroom comes with bath.
Privilege Double RoomFeaeturing a balcony or terrace, these modern design rooms come with satellite TV, free Wi-Fi, safe, kettle and Nespresso coffee machine.
The bathroom features shower, bathrobe, slippers and toiletries.
Rooms are 10 square metres.
Standard Twin RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a bath or a shower and a hairdryer. The double room offers a flat-screen TV, a minibar, a wardrobe, a safe deposit box as well as city views. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Situated in a peaceful yet well-connected neighborhood, the Mercure Barcelona Condor offers a strategic base for exploring Barcelona. Guests frequently highlight its proximity to multiple metro and bus stops, which facilitates easy access to key city attractions within just a few stops or a short walk. Despite not being in the bustling city center, the location strikes a balance between tranquility and convenience, making it an ideal choice for visitors who prefer to stay away from the tourist-heavy areas.
The surrounding area boasts various cafes, shops and restaurants, contributing to a pleasant local ambiance. The neighborhood is characterized as safe, clean and residential with notable landmarks like the Gracia district within walking distance. Many guests appreciate the hotel's accessibility with mentions of easy connections to the airport and main train stations.
Moreover, the hotel's location receives praise for being quiet, which offers a respite from the city's noise. The convenience of having parking options nearby is an added benefit for those traveling by car. For a balance of comfort, cleanliness and excellent public transport connections, Mercure Barcelona Condor emerges as a well-regarded option for both leisure and business travelers.
Breakfast
Mercure Barcelona Condor consistently receives high praise for its breakfast offerings from its guests. The breakfast buffet is described as varied, extensive and featuring a range of quality options, including both English and Spanish breakfast items as well as local specialties and fresh products. Many guests appreciated the inclusion of local products, such as ham and chorizo, which added a regional flavor to their morning meal. The buffet also catered to a wide range of dietary needs, even providing gluten-free options for children with intolerances.
Numerous reviews mentioned the breakfast being delicious, hearty and of excellent value with a generous selection of sweet and savory items like donuts, cakes, fresh fruit, eggs and bacon. The fresh and high-standard quality of food was a recurring highlight, alongside the pleasant dining atmosphere and friendly staff. Some guests found the breakfast area spacious and well-decorated, which added to their positive experience.
A few minor criticisms included the hot breakfast items occasionally being cold and limited seasonal fruits. Despite these small drawbacks, the overall sentiment towards the breakfast at Mercure Barcelona Condor remains exceptionally positive, making it a noteworthy feature of the hotel's offerings.
Rooms
The rooms at Mercure Barcelona Condor receive high praise for their comfort, cleanliness and spaciousness. Many guests appreciated the modern and well-furnished interiors, as well as the functional and ample amenities like kettles, refrigerators and ironing boards. The size of the rooms, particularly the junior suites and family rooms, is frequently highlighted as ideal for families and larger groups with multiple rooms and separate beds available. The large and comfortable beds are another common point of satisfaction.
The cleanliness of the rooms is consistently noted with daily housekeeping ensuring that everything remains spotless. Guests also enjoyed the modern bathrooms, often featuring large showers and extra amenities like bathrobes and slippers. Additionally, some rooms come with pleasant extras such as terraces or balconies, offering stunning city views and adding to the overall comfort.
However, not all feedback is entirely positive. Some guests found the rooms smaller than expected or had issues with noise and faulty air conditioning. Despite minor flaws like occasional poor soundproofing, damaged furniture or small room size, the overall sentiment leans heavily towards a comfortable and satisfying stay, bolstered by friendly staff and excellent room service. The hotel's good location and easy access to amenities make it a popular choice for both families and business travelers.
Beds
The beds at Mercure Barcelona Condor present a mix of comfort and some areas needing improvement, based on guest experiences. Many guests appreciated the comfortable and spacious rooms, often highlighting super comfortable beds with good mattresses. The pillow options, described as soft and fluffy, seem to cater to varied preferences.
However, there are instances where guests found the beds too hard or complained about discomfort due to unstable bed legs and sagging mattresses. The suite rooms enjoyed praise for their large, ergonomic beds, while the blackout curtains in some rooms were noted for enhancing sleep quality.
Sofa beds, on the other hand, received consistent criticism about their comfort. In particular, they were described as noisy, uncomfortable and in some cases, of low quality, which detracted from an otherwise pleasant stay.
Overall, while the standard beds often met comfort expectations, the additional and sofa beds reveal room for improvement to ensure a uniformly restful experience for all guests.
Cleanliness
The Mercure Barcelona Condor impresses with its high levels of cleanliness and well-maintained facilities. Guests consistently praise the hotel for its spotless rooms, clean bathrooms and overall impeccable hygiene. The rooms are frequently described as clean, comfortable and cozy with bedding and towels changed daily to maintain a fresh environment.
The hotel not only keeps its interior clean but is also modern and well-renovated, creating a pleasant atmosphere for visitors. Regular cleaning ensures the rooms and common areas are always tidy and welcoming. Spacious rooms add to the comfort, making the stay more enjoyable for guests.
Staff members are highlighted for their friendliness and courteous service, which complements the clean and well-kept environment. The commitment to cleanliness extends to prompt room cleaning and well-organized facilities, ensuring that guests feel comfortable and well taken care of throughout their stay.
Overall, the Mercure Barcelona Condor offers a clean, pleasant and comfortable experience, underpinned by a high standard of cleanliness and attentive hospitality.
Staff
The Mercure Barcelona Condor hotel is consistently praised for its commendable staff, who are frequently described as friendly, helpful and professional. Many guests highlight the warm hospitality provided by the staff, making specific note of the attentiveness and politeness they received throughout their stay. The receptionists, particularly Rabbab, Alina and Neus, were mentioned as exceptionally supportive, enhancing the overall guest experience. The cleaning staff also received positive feedback for their thoroughness and welcoming demeanor.
Guests appreciated the level of assistance offered by the team with several instances of the staff going above and beyond, such as accommodating an early check-in or addressing specific requests promptly. The attentive nature of the staff extended to the breakfast service, which featured a good selection of fruits and courteous service, adding to the positive ambiance of the hotel.
However, there were occasional remarks about inconsistent experiences, including some reception staff who appeared less friendly or less responsive to requests. Despite these few negative mentions, the vast majority of reviews underline the staff's friendly and helpful nature as significant highlights, contributing to a pleasant and welcoming stay at the Mercure Barcelona Condor.
Wi-Fi
The WiFi experience at Mercure Barcelona Condor has garnered mixed reviews from guests. On the positive side, many have praised the stable and fast internet, describing it as good, strong and reliable with accessibility in all rooms and the reception area. Some guests appreciated the ease of use and the capability to connect the TV to their phones. Others noted no problems with the hotel WiFi, highlighting a fantastic internet connection that worked perfectly and consistently. However, there were also mentions of the WiFi disconnecting multiple times, requiring frequent logins and being unstable, particularly in the rooms. A few guests experienced severe issues, including WiFi that did not work at times and a complicated connection system. Despite these occasional drawbacks, the overall consensus leans toward a satisfactory WiFi service for most guests.
Gym
The gym at Mercure Barcelona Condor is a notable feature for fitness enthusiasts, though it has its limitations. Guests appreciate the presence of the gym, describing it as good and equipped with the essentials. One of the standout points is the exceptional view of Tibidabo from the gym, adding an enjoyable aspect to the workout experience. However, the gym is small and some visitors feel it could benefit from a wider range of equipment. Another point of contention is the gym's operating hours, as it opens only from 9 am, which can be inconvenient for early risers. Despite these aspects, the available gym facility remains a valued amenity for guests seeking to maintain their fitness routines during their stay.
Parking
Mercure Barcelona Condor offers a variety of parking solutions with some notable conveniences and drawbacks. Many guests appreciate the proximity of parking options with several garages just steps away from the hotel, including a monitored private garage only 50 meters away. The accessibility of these nearby parking spots is a significant plus, making it easy for travelers to park their cars. Moreover, the parking is described as mostly safe and secure.
Price-wise, reviews indicate that parking is generally affordable, though there are mentions of higher costs with some rates around 18-18.50 euros per night. While it is a paid and sometimes considered expensive by a few, many found the price reasonable given the convenience and safety provided.
On the downside, finding parking directly in front of the hotel can be challenging and the nearby spots can be narrow, making maneuvering difficult for larger vehicles. Additionally, there are concerns about having to pay for parking in addition to the room, a factor that some guests found inconvenient.
Despite these minor issues, the overall feedback highlights that the parking situation at Mercure Barcelona Condor is manageable and generally satisfactory with the added convenience of being near the hotel.
Family
Mercure Barcelona Condor emerges as a favorable choice for families seeking comfort and convenience during their visit to Barcelona. Numerous reviews highlight the spacious and modern facilities, including well-equipped family rooms and suites. These accommodations are not only large enough to comfortably house families of four but are also designed to be functional with features like balconies and well-furnished bathrooms.
Families with small children will find the hotel particularly accommodating. The breakfast is free for small children, adding a delightful touch to the family-friendly services. The rooms are equipped with essentials such as air-conditioning and soundproofing to ensure a peaceful stay, although one review noted a fan was provided when the air conditioning was not available.
Pets are also welcome, making it one of the few hotels in the area that cater to families traveling with their furry companions. The location of the hotel is another highlight, being suitable for both solo travelers and families, ensuring that all members of the family, including children, have a comfortable and enjoyable stay.
Overall, the Mercure Barcelona Condor stands out as a suitable and favorable option for families looking to explore Barcelona while staying in a comfortable and accommodating environment.
Nightlife
Mercure Barcelona Condor is situated in a relatively quiet area, making it a peaceful retreat after a night out. The hotel's proximity to the city center means guests can easily access popular locales via good public transportation. While the immediate street remains tranquil, the surrounding area offers an abundance of dining and shopping options. Guests can find numerous bars, cafes and restaurants nearby, in addition to unique clothing stores offering stylish items. While nightlife options might not be the highlight, the overall quality, excellent cleaning standards and cozy rooms make the stay enjoyable and convenient for exploring Barcelona.
4 Star
The Mercure Barcelona Condor, despite being rated as a four-star hotel, has generated mixed feedback regarding its true classification. Though some guests felt it deserved its four-star rating, many were surprised by its three-star rating on Google and echoed sentiments that it does not meet four-star standards. Common criticisms include small room sizes, inconsistencies in cleaning quality and basic accommodations. Specific areas of concern are the lack of bathroom accessories and weak water pressure with some furniture appearing outdated compared to the modern suites. On a positive note, the cleanliness and breakfast were generally well-regarded and some guests expressed overall satisfaction with their stay despite the shortcomings. However, the consensus leans towards the hotel not living up to its four-star claim.
Business
Situated in the heart of a bustling business district, Mercure Barcelona Condor provides practical and efficient services suited for business travelers. The hotel offers modern amenities, bright and well-connected rooms and a convenient luggage storage service. Its strategic location ensures easy access to public transportation and nearby business centers, making it exceptionally practical for business trips.
The property boasts functional meeting rooms and a work environment known for its clarity and organization, adding to its appeal as an ideal destination for corporate travelers. Guests have highlighted the efficiency and comfort experienced during their work stay, despite minor inconveniences like a non-draining sink or a kettle that did not turn off.
For those who value proximity to their professional engagements, Mercure Barcelona Condor is impeccably situated. It is acknowledged for its excellent value for money and is considered a very pleasant place to stay while on business trips. However, it may not be ideal for work during rainy days due to limited indoor working spaces. All in all, this 4-star hotel stands out as a practical and convenient choice for the discerning business traveler.
Accessible
Mercure Barcelona Condor stands out in terms of accessibility, making it an ideal choice for guests with disabilities. The hotel's strategic location, just steps away from the metro and bus lines, ensures easy access to the city center and popular tourist attractions. Enhanced by clear communication and friendly, helpful reception staff, the experience is smooth and welcoming. The hotel's internal features, such as sliding doors and a spacious handicapped-ready bathroom, cater specifically to mobility-impaired clients. While the elevator is narrow, the overall environment remains clean and accessible with excellent public transportation links facilitating easy movement around the city.
Dog Friendly
Mercure Barcelona Condor is notable for being one of the few hotels that permit guests to bring their pets, making it an attractive option for animal lovers. Guests appreciated the pet-friendly policy, though some mentioned that the hotel's rules regarding pets are not clearly stated on the website. There is a surcharge for pets, typically around 15 euros per day. While one review noted a dog disturbance during the night, many guests found the hotel staff to be very kind and accommodating to their pets. Overall, the hotel's pet policy made stays enjoyable for guests traveling with their furry companions.
No, Mercure Barcelona Condor doesn't have any pool.
No, a spa isn't available at Mercure Barcelona Condor.
Yes, Mercure Barcelona Condor welcomes dogs.
Yes, parking facilities are available at Mercure Barcelona Condor.