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Summary of reviewsSuper Townhouse Suncitel Near Kolkata Airport offers a notable location advantage, especially for travelers using Kolkata airport, being just a few minutes away. The hotel is conveniently situated on the main road with easy access to transportation and local eateries, making it an optimal choice for a hassle-free stay.
The breakfast experience at this hotel received mixed reviews. While some appreciated the quality and convenience of hot breakfast delivered to rooms, others pointed out the limited variety and inconsistent service timings. Improvements in menu options and earlier breakfast availability could enhance the guest experience.
Dinner at the hotel generally receives positive feedback with many guests enjoying the good quality and taste of the food. The proximity to nearby restaurants also provides additional dining options. However, occasional delays in food service and a few negative incidents indicate some room for improvement.
Rooms at the hotel are often praised for their cleanliness and comfort. The location’s convenience to the airport is frequently highlighted, although some guests experience difficulties finding the entrance. Despite positive comments on room comfort, there are recurring issues of maintenance, including mustiness, dampness and noise from the main road.
Cleanliness at the hotel varies widely according to guest reports. While some praise the clean and spacious rooms, others encounter significant issues with dirty linens, unclean bathrooms and overall lack of hygiene.
The staff generally receive commendation for their helpfulness and politeness, contributing positively to the stay. However, there are some reports of unprofessional behavior and poor communication from the reception staff, indicating inconsistencies in service quality.
Guests have mixed opinions about the bed quality. While some find the beds comfortable and conducive to a good night's sleep, many others report issues with cleanliness and maintenance, such as dirty and torn bed linens, uncomfortable beds and overall dissatisfaction with bedding quality.
Overall, while Super Townhouse Suncitel Near Kolkata Airport offers a convenient and generally comfortable stay with several positive aspects, there are notable areas for improvement, particularly in breakfast variety, room maintenance, cleanliness and staff consistency to better meet guest expectations.
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