Bao'an22.63526300,
113.81360700,
3 / F, Gate 14, Terminal 3, Shenzhen Bao'an International Airport, Shenzhen, China, 518128(Show on Map)
8.7
Very Good
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Summary of reviewsHyatt Place Shenzhen Airport consistently garners positive feedback from guests, making it a preferred choice for travelers, particularly those in transit. Its location is exceptionally convenient, integrated directly into the airport structure near Terminal 3, which provides seamless access to flight terminals and nearby Shenzhen city via metro. This strategic placement proves ideal for short stays, facilitating easy navigation for those with tight schedules or late arrivals and early departures, while ensuring guests are sheltered from external weather conditions.
The breakfast service at the hotel receives high praise for its extensive and varied offerings, catering to both traditional Chinese and Western preferences. The buffet spread is notable for its cleanliness and well-presented dishes that include vegetarian options, beginning at 6:00 AM for guest convenience. The friendly and attentive staff further enhance the breakfast experience, making it a memorable start to the day for guests, including families with children.
Guest accommodations are another highlight, with rooms celebrated for their spaciousness, cleanliness, and modern design. The rooms are equipped with user-friendly amenities and often feature layouts akin to suites, creating a comfortable and quiet sanctuary despite the hotel's proximity to the airport. Quality mattresses and soundproofing contribute to a restful night's sleep, complemented by well-designed bathrooms and ample natural light. The friendly and welcoming staff enhance the overall guest experience, maintaining a reputation for exceptional customer service even when faced with language barriers.
The hotel is also noted for its impeccable cleanliness throughout the property, characterized by stylish decor and a neat environment. While there are occasional minor issues, such as musty smells or low water flow in bathrooms, proactive measures taken by the staff demonstrate their commitment to guest satisfaction.
For business travelers, Hyatt Place Shenzhen Airport is highly regarded for its strategic location and thoughtful amenities that cater to their needs. It offers unparalleled convenience for those on short business trips, providing easy access and meeting essential needs efficiently, with breakfast offerings sufficient for a satisfactory start. The hotel’s versatility is also acknowledged by hybrid travelers, who find it suitable for family trips.
While the free Wi-Fi service receives mixed reviews due to connectivity issues without a VPN and restrictions on certain websites, an option for an enhanced experience is available at an additional cost. The pool, praised for its charm, sees some disappointment due to limited operational hours, which could be improved by extending availability.
Overall, Hyatt Place Shenzhen Airport impresses with its strategic location, exceptional room comfort, and friendly staff, making it a reliable choice for travelers navigating through Shenzhen. Show more
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Categories
Hotel for Honeymoon
This hotel offers modern accommodations and convenient amenities, ensuring a comfortable stay. The excellent service and strategic location enhance the honeymoon experience.
Family Friendly Hotel
As part of the Hyatt brand, this hotel is a reliable option for families needing accommodation near the airport. Hyatt Place hotels typically offer spacious rooms and complimentary breakfast.
Business Hotel
As part of the Hyatt brand, this hotel is expected to provide business-friendly amenities. Specific details about meeting spaces and services are not available in the provided context.
Hotel with Parking
Located at the airport, this hotel offers practical and accessible parking solutions for travelers. Its design caters to the needs of guests with vehicles, providing a straightforward parking experience.
4-Star Hotel
Offering convenience for travelers, Hyatt Place is directly connected to Shenzhen Bao'an International Airport. It features spacious rooms, complimentary breakfast, and a 24/7 restaurant, ensuring a comfortable stay for those in transit.
Hotel with Indoor Pool
The hotel features an indoor pool, accessible daily from 8:00 am to 10:00 pm. Pool towels are provided, offering convenience for guests looking to unwind or engage in aquatic activities.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Heated Pool Indoor Pool
Accessible Hotel
Hotel with Gym
Hotel with Heated Pool
Room Types
Specialty Twin Room with Sofa BedThe spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 3 beds.
Twin RoomThe spacious triple room features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. This triple room has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
King Suite with Sofa BedThe spacious suite features air conditioning, a seating area, as well as a private bathroom boasting a shower and a hairdryer. This suite has a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit has 2 beds.
King RoomThe spacious triple room provides air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 1 bed.
Specialty King Room with Sofa BedThe spacious triple room offers air conditioning, a seating area, as well as a private bathroom featuring a shower and a hairdryer. This triple room features a wardrobe, a safe deposit box and a flat-screen TV with cable channels. The unit offers 2 beds.
Twin Suite with Sofa BedThe spacious suite offers air conditioning, soundproof walls, as well as a private bathroom featuring a walk-in shower and a hairdryer. The suite features carpeted floors, a seating area with a TV with satellite channels, a wardrobe, a safe deposit box, as well as an electric kettle. The unit offers 2 beds.
Guest Reviews
8.7
Very Good
Location
Hyatt Place Shenzhen Airport offers a remarkably convenient location for travelers, seamlessly integrated into the airport structure. Nestled right next to Terminal 3, this hotel is designed to cater to those on tight schedules and in transit, providing direct access to Shenzhen Airport without the need for additional transportation. Guests appreciate the ease of reaching the terminals within minutes, making it an ideal stopover for late arrivals and early departures. Not only does its position facilitate effortless access to flights, but it also offers good connections to Shenzhen city through the nearby metro. As part of the airport complex, guests are sheltered from external weather conditions, ensuring a comfortable experience even when transitioning between flights. The hotel's strategic placement makes it a favored choice for short stays and those navigating their journey through Shenzhen.
Breakfast
Hyatt Place Shenzhen Airport offers a breakfast experience that consistently impresses its guests. The morning meal is highly praised for its wide variety and diverse options, catering to both traditional Chinese and Western palates. Diners can enjoy a rich and delicious buffet spread, featuring everything from satisfying Cantonese dishes to simple porridge and noodles. The breakfast selection is abundant and generally includes vegetarian choices, making it suitable for various dietary preferences.
Guests appreciate the cleanliness and presentation of the food, which is served buffet style and begins early at 6:00 AM, allowing for a convenient start to the day. With friendly and helpful staff on hand, the breakfast experience is not only about the food but also the service.
While there are occasional mentions of needed improvements, overall, the breakfast is seen as excellent, with its variety and taste exceeding expectations. The inclusion of breakfast in the stay is an added bonus that leaves guests, including families with children, satisfied and eager to enjoy the spread again. The hotel manages to maintain high standards in its breakfast offerings, making it a noteworthy feature of the stay.
Rooms
Hyatt Place Shenzhen Airport has garnered appreciation for its outstanding room accommodations, making it a sought-after choice for travelers. Guests consistently highlight the spaciousness and cleanliness of the rooms, which provide an inviting and comfortable environment. Many reviews mention the rooms as being exceptionally large, often with a layout akin to a suite, complete with separate areas for relaxing or working, as well as fully equipped kitchens. The rooms are not only spacious but also thoughtfully arranged with user-friendly amenities, ensuring guests have everything they need for a comfortable stay.
Visitors are delighted by the quietness and soundproof quality of the rooms, which is particularly noteworthy given the hotel's proximity to the airport. The beds are frequently described as very comfortable, with quality mattresses that contribute to a restful night's sleep. The modern design, ample natural light, and excellent room view enhance the overall ambiance, making the rooms a pleasant retreat after a day of travel or business.
The bathrooms are praised for their spaciousness and convenient separation between wet and dry areas, complemented by a wide range of toiletries. Guests also mention the effective blackout blinds and optimal room temperature control, adding to their comfort and relaxation. The staff's friendly and welcoming demeanor further enriches the experience, aligning with the hotel’s goal of making guests feel at ease.
Overall, the rooms at Hyatt Place Shenzhen Airport are celebrated for their comfort, size, and cleanliness, providing travelers with a practical and peaceful sanctuary during their stay.
Beds
Guests at Hyatt Place Shenzhen Airport have consistently praised the hotel's beds for their exceptional comfort, often highlighting them as a standout feature in their stays. The beds come with comfortable mattresses and pillows, and many visitors have remarked on their ability to have a restful sleep during their visit. Rooms are noted for being spacious, with several guests appreciating the large beds, including a king-size option that comfortably accommodates three people. Soundproofing in the rooms is effective, allowing for peaceful rest without disturbance from nearby airport noise. While the majority of reviews celebrate the bed quality, it's worth noting that some found the sofa bed less comfortable. Overall, the hotel offers a relaxing and restful stay, amplified by friendly staff who ensure efficient service throughout the check-in and check-out processes.
Cleanliness
Hyatt Place Shenzhen Airport consistently receives commendations for its cleanliness and convenience. Most guests highlight the impeccably maintained and spotless environment, noting that both the rooms and bathrooms are thoroughly cleaned. Spacious rooms equipped with comfortable beds provide a restful stay, often benefiting from the hotel’s close proximity to the airport, making it ideal for travelers with early flights or business trips nearby.
The cleanliness extends throughout the property, with many guests remarking on its overall neatness and tidiness. Cleanliness is paired with modern, stylish decor to create a welcoming atmosphere. Despite minor issues such as occasional musty smells and low water flow in some bathrooms, the staff's proactive measures, including providing dehumidifiers, demonstrate their dedication to maintaining a pleasant environment for guests.
While there are occasional reports of dated elements in the property, the hotel consistently receives positive feedback for its cleanliness and convenience, reinforced by its strategic location next to transportation links, further enhancing its appeal to travelers.
Staff
The staff at Hyatt Place Shenzhen Airport receives consistently positive feedback for their welcoming and helpful demeanor. Guests frequently highlight the friendly and accommodating nature of the personnel, often describing them as exceptionally supportive and attentive to their needs. Notable mentions go to staff members like Miss Alice, Rebecca Zhao, and Bruce Chan for their welcoming and effective service, along with Fancy, who demonstrated an ability to anticipate guest needs by offering room upgrades.
The kindness and hospitality of staff members such as Angel, Yona, and others add a personal touch to guests' experiences, ensuring a pleasant stay even during unexpected travel disruptions. While the language barrier with some staff who have limited English proficiency is noted, the overall service remains refined and professional, with several employees displaying good attitudes and effective service.
The reception team is especially noted for efficient check-in and check-out processes, maintaining a courteous and accommodating atmosphere. Though there are minor downsides, such as an occasional language issue or less-than-friendly interactions at the front desk, the general consensus among guests underscores exceptional customer service and friendliness, making Hyatt Place Shenzhen Airport a reliable choice for travelers.
Wi-Fi
Hyatt Place Shenzhen Airport offers complimentary Wi-Fi to its guests, with some reporting the speed to be remarkably fast, allowing access to various websites including Google services. A section of guests enjoys good connectivity, making their digital experiences seamless. However, certain reviews highlight significant challenges with the signal. Some guests find the Wi-Fi to be non-functional without a VPN, particularly affecting access to Google and YouTube due to firewall restrictions. Others mention slow speeds and weak signal strength in certain areas, such as the bathroom, with the service occasionally described as useless despite a connection being established. Despite these drawbacks, the hotel provides basic free Wi-Fi for its patrons, with an option for an enhanced experience at an additional cost.
Pool
The pool at Hyatt Place Shenzhen Airport is highly praised for its excellence and charm, often described as lovely and wonderful by guests. Many found it to be a standout feature of the hotel. However, a common sentiment among visitors is the limited availability, as the pool is often closed in the mornings. This has been noted as disappointing for some, especially those who specifically booked the hotel for its pool facilities. While the pool itself garners positive feedback, extending its operational hours to include mornings could enhance the overall guest experience.
Business
Hyatt Place Shenzhen Airport receives praise from business travelers for its unbeatable convenience and strategic location. Situated right inside the terminal, it offers easy access perfect for those catching early or late flights and layovers, making it a top choice for short trips. Many guests appreciate the hassle-free entry directly from the airport, a significant advantage for those with tight schedules or frequently on the move.
The hotel's amenities cater well to the needs of business travelers who often remark on its thoughtful attention to detail, ensuring that essential needs are met efficiently. Its rooms come equipped with everything necessary for a comfortable stay, underscoring its suitability for short business trips.
Additionally, the breakfast offerings are deemed decent, providing guests a satisfactory start to their day. The value provided for such convenience and services consistently prompts repeat visits among business guests. Hybrid travelers also find it apt for family trips, demonstrating its versatility and broad appeal. Overall, Hyatt Place Shenzhen Airport stands out for those seeking a reliable accommodation option that aligns with the demands of business travel.
Yes, Hyatt Place Shenzhen Airport has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Hyatt Place Shenzhen Airport.
No, Hyatt Place Shenzhen Airport doesn't allow dogs.
Yes, parking facilities are available at Hyatt Place Shenzhen Airport.