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Parklands Hotel & Pool

Bansko , Stragite Area (Show on Map)

8.2

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsParklands Hotel & Pool is strategically located to cater to both ski enthusiasts and those seeking a tranquil retreat, offering easy access to the slopes and Bansko's city center. The serene surroundings offer breathtaking views and ensure restful evenings. The hotel provides spacious and clean accommodations, often equipped with kitchens, making it an ideal choice for families. The room's cleanliness and daily housekeeping are consistently praised, creating a warm and inviting atmosphere. Staff are largely commended for their friendliness and attentiveness, enhancing the guest experience.

The breakfast at Parklands is well-received for its freshness and diverse options. While some suggest improvements in variety, most guests find it satisfying. Dinner reviews are varied, with some praising the quality of food and the inclusion of local dishes, while others highlight limited choices. The impeccable spa facilities, offering massages, pools, and saunas, are another standout feature, providing a relaxing retreat.

The swimming pool, often praised for its spaciousness and cleanliness, features a glass roof providing a lovely sky view. However, some guests have noted discrepancies in water temperature. The hotel emerges as a family-friendly destination with spacious rooms and a dedicated playroom for children, though entertainment options could be broadened.

For skiing, the hotel's prime location and convenient services, including a ski rental and shuttle, simplify access to the slopes. Although bed comfort is a point of contention, with mixed reviews regarding sofa beds, the overall spaciousness and comfort of the rooms ensure a generally positive stay. The hotel also offers reliable Wi-Fi, contributing to a comfortable and connected experience. Overall, Parklands Hotel & Pool stands out as a well-rounded choice for both leisure and active pursuits.
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Hotel near Ski Resorts

Offers hotel accommodation with a pool, located in the Stragite Area, providing a relaxing environment after skiing.

Romantic Hotel

Features a pool and comfortable accommodations, providing a relaxing environment. Its location and amenities make it a pleasant choice for couples seeking a laid-back getaway.

Hotel with Swimming Pool

Situated in Bansko, this hotel features a swimming pool, making it a convenient choice for travelers looking for leisure and relaxation.

Heated Pool Indoor Pool

Hotel with Parking

This hotel provides parking and a pool for guests. The inclusion of a pool offers recreational opportunities. The combination of parking and leisure facilities enhances its appeal.

EV charging stations

Accessible Hotel

This hotel provides rooms and facilities specifically designed for disabled guests, with wheelchair access available throughout the property. Accessible toilets and bathrooms are also featured. An elevator is present for ease of movement between floors.

Hotel with EV Charging Stations

Parklands Hotel & Pool may offer EV charging to attract environmentally conscious guests. Such hotels increasingly provide these amenities to enhance their appeal.

4-Star Hotel

The hotel features a pool and comfortable accommodations, providing a relaxing stay. It is known for its amenities and guest services.

Hotel with Indoor Pool

Explicitly mentioning a pool in its name, this hotel offers an indoor swimming pool and a spa and wellness centre. The spa facilities include a Turkish bath and steam room, providing options for relaxation alongside the pool.

Hotel with Heated Pool

Parklands Hotel & Pool features an indoor swimming pool that guests have described as great and clean, with fresh water at a good temperature. The spa center includes this pool, a hot tub, and sauna facilities.

Hotel near Golf Courses

Hotel Taking Steps Towards Sustainability

Hotel with Spa

Family Friendly Hotel

Business Hotel

Hotel with Gym

Hotel with Tennis Courts

Room Types

Standard Studio This studio features a toaster, view and tile/marble floor. Please note that cooking is not possible in this room type.

Superior Studio This studio has a seating area, cable TV and toaster. Please note that cooking is not possible in this room type.

One-Bedroom Apartment This apartment features a tile/marble floor, dining area and flat-screen TV. Please note that cooking is not possible in this room type.

Two-Bedroom Apartment This apartment features a balcony, electric kettle and pool view. Please note that cooking is not possible in this room type

About Parklands Hotel & Pool

License: РК-19-16728

Guest Reviews

8.2

Very Good

Location

Nestled in a strategically convenient spot, Parklands Hotel & Pool boasts a location that appeals to both ski enthusiasts and those seeking a tranquil retreat. Just a short walk from the bustling gondola and ski rental shops, guests can access the slopes effortlessly, making it an ideal choice for winter sports aficionados. The hotel's proximity to Bansko's city center offers easy access to a variety of restaurants, supermarkets, and the charm of the old town, enhancing the overall experience with cultural and culinary delights.

A peaceful yet accessible area defines the hotel's surroundings, ensuring restful evenings and quick commutes, with features like a complimentary shuttle service to the gondola further elevating convenience. The serene location also offers breathtaking views of the mountains and generous, clean spaces for families, complete with amenities like a playground for children. Spacious rooms, often equipped with kitchens, promise warmth and comfort after a day of adventure, complemented by spotless facilities and attentive staff. Whether for skiing or leisurely explorations, Parklands Hotel & Pool's location delivers both practical ease and serene beauty.

Breakfast

Parklands Hotel & Pool offers guests a breakfast experience that is generally well-received, with many praising the freshness and deliciousness of the food. The breakfast is described as diverse and hearty, featuring a wide range of options including fruits, eggs, meat products, vegetables, and more. Coffee is generally good, with notable coffee machines available, although there are occasional mentions of shortages. Staff consistently receive positive feedback for their friendliness and politeness, enhancing the breakfast experience.

However, there are mixed feelings about the overall variety and timing. While some guests appreciate the diverse buffet and the range of hot and continental options, others feel the selection is somewhat limited and simple, which may not fully meet the expectations for a four-star hotel. The breakfast service starts at 7:30 am, which can be inconvenient for guests needing an earlier start.

Despite some comments on the aspects that could be improved, such as the lack of coffee or insufficient food variety, the majority of reviews reflect a satisfactory breakfast experience. Guests value the hotel's willingness to accommodate individual needs, such as providing packed lunches on request, reflecting attentiveness to guest satisfaction. Overall, while some improvements could be made, Parklands Hotel & Pool offers a breakfast experience that many find rich and satisfying.

Dinner

The dining experience at Parklands Hotel & Pool presents a mixed bag of reviews. While several guests appreciated the quality of food, describing it as excellent, tasty, and diverse, others were underwhelmed by the lack of variety and repetitive options. Dinner stood out positively for some, with remarks on its fantastic nature and the inclusion of local dishes. However, recurring feedback points to dissatisfaction with limited choices and suitability for vegetarians, with some describing it as poor or below average.

Service in the restaurant also drew criticism, being described as slow and at times unprofessional. Mechanical issues in the kitchen seemed to contribute to the inconsistency, occasionally leading to depleted food supplies without quick replenishment. Despite these drawbacks, others commended the overall dining experience, noting that the main meals were at a good level and the hotel is conveniently located near local attractions. Overall, guests seemed to experience varying levels of satisfaction when it came to dining at the Parklands Hotel & Pool.

Rooms

Parklands Hotel & Pool features remarkably spacious accommodations, consistently praised for their welcoming warmth and abundant sunlight. Guests frequently note the impressive size of the rooms, which often come both clean and well-maintained, creating an inviting environment. Many of the accommodations offer apartment-style layouts that emphasize ample space and comfort, with daily cleaning services ensuring that cleanliness is a hallmark despite some areas showing signs of wear and tear.

The hotel excels in maintaining a cozy atmosphere, complemented by large rooms equipped with necessary amenities. Beds, however, seem to be a point of contention, with comfort levels varying and occasional reports of less-than-ideal mattresses. Light control in some rooms presents a minor inconvenience, with guests mentioning difficulties in achieving darkness in the early morning.

While some guests find certain aspects of the rooms outdated, the overall spaciousness remains a prominent highlight of their stay. The large, airy rooms, alongside a favorable location close to local attractions like the gondola, contribute to a well-rounded and enjoyable hospitality experience. Although there are some calls for renovation, the balance of comfort, cleanliness, and size ensures that Parklands Hotel & Pool remains a popular choice among travelers.

Beds

At Parklands Hotel & Pool, guests have shared mixed experiences when it comes to the comfort of the beds. While there are contrasting opinions, some guests found the double beds to be comfortable, noting the bed and pillows provided a satisfactory sleeping experience. However, a number of reviews highlighted issues with discomfort, particularly concerning sofa beds, which were consistently described as inadequate for a restful night. The mattresses in many rooms seem to be on the firmer side, with several guests likening the experience to sleeping on the floor.

The condition of bed linen has also drawn attention, with some reviews mentioning worn-out sheets that occasionally held onto dirt and hair, detracting from the overall experience. The need to request changes to bed linen implies room for improvement in standard service practices. Additionally, some guests felt the beds were on the shorter side and appeared narrower than usual, which may affect taller individuals' comfort.

Despite these observations, the ample room sizes equipped with kitchens and the inviting pool area have been noted positively, suggesting that the overall accommodation experience may still appeal to guests seeking spaciousness and convenient amenities. However, for those who prioritize exceptional bed comfort, it might be worth checking ahead for room options or updates at Parklands Hotel & Pool.

Cleanliness

Parklands Hotel & Pool consistently impresses guests with its outstanding cleanliness and well-maintained facilities. The rooms, known for being spacious and comfortable, are regularly cleaned and kept in pristine condition. Many appreciate the extensive daily housekeeping service that ensures fresh towels and sheets. The hotel stands out for its well-maintained spa area, which is frequently described as new, clean, and pleasant. Guests also commend the large pool, noting its cleanliness and pleasantly warm water, although a few have found it a bit colder than expected.

The overall atmosphere of the hotel is warm and cozy, making it an excellent choice for families. Visitors frequently highlight the cleanliness of both the rooms and common areas, with remarks mentioning spotless conditions throughout the property. Though there are some isolated mentions of areas needing attention, the vast majority of feedback presents the Parklands Hotel & Pool as a clean, comfortable, and enjoyable destination for travelers seeking relaxation and excellent service.

Staff

Parklands Hotel & Pool is largely praised for its friendly and attentive staff, making guests feel welcome from the moment they check in. The team appears to be genuinely committed to providing excellent service, with many reviews highlighting their helpful and polite demeanor. Notable mentions include an amazing reception and restaurant staff who go above and beyond to assist guests. Descriptions of the personnel frequently emphasize their kindness and willingness to ensure a pleasant stay, with positive remarks for individuals like Maria at the front desk. Despite the overwhelmingly positive feedback, there are occasional comments suggesting inconsistencies, with a few instances of grumpiness or unhelpfulness reported. Nevertheless, the impressive hospitality is supported by clean, well-maintained facilities and a convenient location, creating a welcoming environment that is appreciated by many. Overall, Parklands Hotel & Pool's staff contributes significantly to the positive guest experience, proving to be accommodating and involved in their roles.

Wi-Fi

Parklands Hotel & Pool offers a generally strong Wi-Fi experience for its guests, with many highlighting its excellent performance throughout the hotel. The internet service is particularly praised for its reliability and speed, contributing positively to overall guest satisfaction. However, there are occasional issues, such as brief disconnections or weak signals in certain rooms. Some guests have noticed a significant drop in Wi-Fi strength after 9 PM, which can occasionally lead to connectivity problems. Despite these intermittent issues, the hotel's internet service is generally well-regarded and adds to the comfort and convenience of a stay at Parklands.

Spa

Nestled in a prime location close to the slopes, Parklands Hotel & Pool offers guests a delightful spa experience that leaves many visitors singing its praises. The spa center consistently impresses with its excellent facilities, providing a well-maintained retreat ideal for relaxation and rejuvenation. Guests often highlight the perfect massages available, adding a layer of indulgence to their stay.

The spa area, included in the room price, boasts a large swimming pool, a jacuzzi, two saunas with an ice bucket, and a Turkish bath. These amenities create a soothing atmosphere that visitors find very nice and welcoming. While the unique hot tub sometimes requires a wait due to its popularity, the overall experience remains worthwhile.

Cleanliness and staff service are recurring themes in the reviews, with the pool and spa being particularly noted for their tidiness and the attentive, welcoming personnel. Despite occasional acute cleaning issues and signs of amortization in certain areas, the spa generally maintains high standards.

With guests often describing the spa as an excellent retreat and a relaxing escape, it’s clear that Parklands Hotel & Pool successfully delivers an enjoyable and well-rounded spa experience that complements its other services and amenities.

Pool

Parklands Hotel & Pool offers a spacious and well-maintained swimming pool that guests frequently describe as both big and clean. The pool's glass roof enhances the experience by providing a lovely view of the sky. Alongside the pool, the spa and wellness facilities, including a sauna and steam room, are considered excellent and are included in the stay. Many visitors appreciate the good location and extended availability of the pool hours, as it is open until late in the evening.

Despite these positives, there are mixed reviews regarding the pool's water temperature, with several guests noting it as being colder than expected for a heated pool. This aspect may make the pool less inviting for families, especially considering the absence of a dedicated children's area and the depth starting at 1.5 meters. While some reviews mention a luxurious atmosphere, there are instances of dissatisfaction regarding cleanliness and water temperature.

Overall, while the hotel can lay claim to a large and stylish pool area complimented by excellent spa services, potential guests should be prepared for water that may be cooler than anticipated.

Family

Parklands Hotel & Pool emerges as an ideal destination for families seeking a comfortable and accommodating stay. Families consistently highlight the spacious and clean rooms, providing ample space for everyone to relax. The meticulous maintenance of the hotel extends from the pristine bathrooms to the expansive apartments, each thoughtfully designed to cater to family needs.

Beyond the immaculate accommodation, the hotel shines in its offerings for children. A dedicated playroom filled with toys provides young guests with hours of entertainment, ensuring they are engaged and content during their stay. This space complements the overall family-friendly ambiance, making Parklands a top pick for those traveling with kids.

While some guests noted that entertainment options for children could be more varied, the overall consensus is overwhelmingly positive. The friendly and welcoming staff contribute to a pleasant atmosphere, enhancing the overall experience for families. For parents seeking a bit of relaxation, the hotel's spa offers a serene escape.

Overall, Parklands Hotel & Pool presents itself as an excellent option for family vacations, delivering comfort, cleanliness, and a welcoming environment that caters well to family dynamics.

Ski

Nestled in a prime location, Parklands Hotel & Pool offers seamless access to the nearby ski slopes and leisure facilities, making it a favored choice for winter sports enthusiasts. Guests appreciate the ease with which they can reach the ski lifts, thanks to the hotel's convenient ski/sledge rental service and its strategic proximity to the gondola. The complimentary shuttle service, operated by friendly drivers, runs regularly from 09:00 to 17:00, ensuring guests can travel effortlessly to and from the slopes. The hotel itself is described as nice, cozy, and warm, with excellent food, reinforcing its status as a welcoming retreat after a day on the mountain. Additional amenities like a swimming pool, sauna, and gym further enhance the guest experience, while the availability of ski gear rental on-site simplifies preparations for hitting the snow. Whether guests are returning for some relaxation or gearing up for alpine adventures, Parklands Hotel & Pool positions itself as a convenient and hospitable base for ski enthusiasts.

4 Star

Nestled in a location that might catch the eye of those visiting Bansko, Parklands Hotel & Pool garners mixed feedback regarding its services and facilities. Many guests express doubts about its four-star rating, as certain aspects do not meet their expectations for this category. The rooms, although spacious, are described as dated and not spotless, with some guests noting noise issues due to thin walls. Dining at the hotel doesn't fare much better, with consistent comments about the food lacking variety and warmth, detracting from the overall experience. Despite some hints of promise, Parklands Hotel & Pool seems to struggle in meeting the full expectations of a four-star stay, suggesting room for improvements to align with guest expectations.

Yes, Parklands Hotel & Pool has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Parklands Hotel & Pool.

No, Parklands Hotel & Pool doesn't allow dogs.

Yes, parking facilities are available at Parklands Hotel & Pool.

Yes, Parklands Hotel & Pool has a gym.

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