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Summary of reviewsHotel Palacio Guzmanes, nestled in the picturesque heart of a charming village, offers a unique and serene retreat. Guests are enamored with its prime location, providing stunning views from the terrace and easy access to historic landmarks. The village itself adds to the appeal with its peaceful ambiance, making the hotel an ideal spot for relaxation. The beautifully restored palace exudes old-world charm and the strategic position in the village center allows visitors to fully immerse themselves in the local culture and scenery.
The hotel’s staff receives high praise for their attentiveness and friendliness, enhancing the overall enchanting experience. Reviews frequently highlight the excellent service, particularly commending certain employees for their exceptional customer service. The cozy, well-decorated facilities and dining terrace further contribute to the hotel's appeal, making it a perfect choice for those seeking a combination of comfort and history.
Dining at the hotel generally receives approval, especially for dinner. Guests appreciate the delicious and well-presented food with specific dishes like paella standing out. The varied menu, enjoyable ambiance and picturesque views add to the delightful dining experience, although some find the prices a bit steep.
The breakfast experience, while enjoyed for its outdoor setting, receives mixed reviews. Although some guests are satisfied with the offerings and the terrace's ambiance, others find the breakfast options limited and timing inconvenient.
The rooms at Hotel Palacio Guzmanes are appreciated for their rustic charm and comfortable beds, often featuring stunning views and well-maintained vintage furniture. While the facilities such as the pool and terrace are well-received, some guests note minor issues such as shower controls, small stalls and occasional noise from neighboring rooms.
Cleanliness is generally lauded with rooms and common areas described as tidy and well-kept. However, some improvements are suggested for maintenance around the pool and bathrooms.
Parking can be challenging due to the historic setting, but the hotel staff's assistance in securing parking nearby is a notable positive. Beds receive mixed feedback with many praising their comfort, while some feel the bedding could use updates.
Overall, Hotel Palacio Guzmanes blends historic charm, comfort and excellent service, promising a memorable stay for those seeking a tranquil and culturally rich escape. Show more
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Categories
Hotel for Honeymoon
Housed in a palace in Baños de la Encina, this hotel provides a unique historical experience. Its architecture and location offer a romantic and memorable setting.
Business Hotel
Hotel with Parking
Cheap Hotel
3-Star Hotel
Room Types
Double or Twin RoomThis air-conditioned room features a TV and a private bathroom with hairdryer. Some rooms also have a balcony with views of the Mar de Olivos fields.
Superior Double RoomSet in the most modern part of the hotel, this spacious room features a large double bed and a spa bath/shower. Some rooms also include a terrace or views of the Mar de Olivos fields.
Triple RoomThis large, air-conditioned room features a TV and a private bathroom with hairdryer. Some rooms also have a balcony.
SuiteThis spacious suite features a separate lounge with TV, fireplace and desk and a large terrace with views of the communal sun terrace and swimming pool. It includes air conditioning and heating, an extra large double bed, a TV. The bathroom features a spa bath for 2 people and shower.
Guest Reviews
8.2
Very Good
Location
Nestled in the heart of a picturesque village, Hotel Palacio Guzmanes stands out as an oasis of calm and beauty. Boasting a prime location, it offers stunning views from its terrace and easy access to historic landmarks like the castle and the Church of San Mateo. The village itself is described as charming and serene, making it an ideal spot for relaxation. Guests appreciate the hotel's unique, old-world charm and the authenticity of the beautifully restored palace.
The hotel is strategically positioned in the center of the village, allowing visitors to immerse themselves fully in the local culture and scenery. Many reviews highlight the excellent service provided by the attentive staff, which contributes significantly to the overall enchanting experience. The delightful dining terrace and the cozy, well-decorated facilities add to the appeal, making it a perfect choice for those seeking both comfort and a touch of history.
Whether for a summer retreat or a peaceful getaway, Hotel Palacio Guzmanes promises a memorable stay with its excellent location, captivating views and welcoming atmosphere.
Breakfast
Hotel Palacio Guzmanes has received mixed reviews regarding its breakfast offerings. Many guests appreciated the experience of having breakfast on the terrace, enjoying the beautiful outdoor views and found moments on the terrace great. The breakfast itself was described as good by some visitors and the establishment offers a breakfast menu with prices.
However, a number of guests found the breakfast to be quite basic or poor with limited options available. There were mentions of very simple breakfasts that included items like small croissants from a bag and a small bread roll with oil and coffee. Additionally, some reviews highlighted issues with the timing, noting that breakfast was not served until 8:30, which might be inconvenient for early risers. There were also a few administrative hiccups reported with guests mentioning that breakfast wasn't included as expected or issues related to booking.com reservations not being correctly communicated.
Overall, while the setting of the breakfast area and terrace received praise, the breakfast itself may leave some guests wanting more variety and better quality.
Dinner
Hotel Palacio Guzmanes offers a dining experience that generally receives high praise from guests. Many reviewers highlight the excellent and wonderfully delicious food with specific mentions of dishes like paella. The á la carte restaurant is appreciated for its very tasty food and excellent presentation. Guests also note the varied and plentiful menu, offering an enjoyable dining experience both for daily specials and menu items.
The restaurant's ambiance and views are also positively noted, adding to the overall dining enjoyment. Attentive staff contribute to a pleasant meal experience. However, some reviews mention that the food can be somewhat expensive and opinions on quality vary with a few guests finding it mediocre or overpriced. Despite the mixed reviews on value, the general consensus is that the restaurant's good food and fantastic environment make it a recommended dining option within the hotel.
Rooms
Hotel Palacio Guzmanes offers a unique experience with its individually styled rooms that exude a rustic charm. The spacious and well-decorated rooms are often praised for their comfortable beds, cool temperatures and clean facilities. The vintage furniture and well-maintained rustic details evoke a sense of traveling back in time, providing a welcoming atmosphere that many guests find enchanting. Additionally, the rooms often feature stunning views and good bathrooms, further enhancing the rural charm of the hotel.
However, some guests have mentioned drawbacks such as difficulties with shower controls, small shower stalls and the absence of fridges in the rooms. Privacy can also be an issue as sounds from neighboring rooms can be heard. While some visitors found the rooms a bit dark or smelly, others appreciated the overall tranquility and beautiful decoration of the interiors.
Facilities such as the restaurant, terrace and pool are all well-received, contributing to the hotel's cozy and relaxing ambiance. Despite some inconsistencies in room quality, Hotel Palacio Guzmanes offers a distinct, rustic escape with a mix of comfort and charm.
Beds
At Hotel Palacio Guzmanes, guests have shared mixed but largely positive feedback regarding the comfort of the beds. A number of reviewers found the mattresses to be very comfortable, praising the firmness and support they provided for a good night's sleep. Some guests commended the hotel for having new and firm mattresses, which they found particularly comfortable.
However, not all experiences were the same. Certain guests mentioned that the beds and pillows were hard, making it difficult to sleep. The softness of the headboards received positive notes from a few visitors, although others felt the bedding, including quilts and pillows, needed updating due to their age and condition.
Overall, while there are areas for improvement, particularly with the older bedding, many guests have had a restful and pleasant experience when it comes to the beds at Hotel Palacio Guzmanes.
Cleanliness
Hotel Palacio Guzmanes offers a charming and beautiful ambiance with many guests noting its lovely aesthetic and friendly staff. The hotel's cleanliness generally receives positive feedback with phrases like very clean, excellent staff and everything very clean highlighting the careful attention given to maintaining a tidy environment. The rooms and common areas are often described as clean and well-kept, adding to the overall pleasant experience.
However, there are some criticisms regarding maintenance, particularly around the pool and bathrooms which need better upkeep. The outdoor areas and pool could benefit from more regular maintenance to match the high standard of cleanliness found elsewhere in the hotel. Additionally, the bathroom facilities have been flagged for needing improvements with guests mentioning slow hot water and unpleasant smells.
Despite these issues, the hotel's central location and the attentive cleaning staff enhance its appeal, making it a generally attractive choice for visitors seeking a clean and welcoming stay in the heart of the village.
Staff
Hotel Palacio Guzmanes is highly regarded for its exceptional staff, who consistently receive praise for their friendliness and attentiveness. Guests appreciate the extremely helpful and courteous reception, noting that the staff's professional demeanor enhances the ease of their stay. Attention to detail and a willingness to assist stand out as common themes in the reviews with multiple mentions of the staff's attentiveness and the delightful charm of specific employees like Sandra.
The staff's kindness is a recurring highlight with numerous reviewers commending the excellent service and the pleasant interactions they experienced throughout their stay. The restaurant and reception teams receive particular accolades for their polite and responsive approach, creating a welcoming atmosphere that guests deeply value.
While overwhelmingly positive, one review did mention an instance of less favorable treatment. However, the overall sentiment remains strong with the exceptional service and the proactive, friendly attitude of the staff being cited as some of the best aspects of the hotel.
Through their professionalism and warmth, the staff at Hotel Palacio Guzmanes play a crucial role in creating a memorable and enjoyable experience for their guests.
Parking
Hotel Palacio Guzmanes is positioned in a charming historic center, which gives it a unique appeal, but it also means that parking can be somewhat challenging. There is no on-site parking available, a fact most guests are aware of before arriving. Although finding a space can initially be difficult, there are public parking areas nearby. Some guests have mentioned that the Hotel Manager goes above and beyond by parking guests' cars in secure locations nearby, which is a notable positive point. For those arriving by car, it’s best to prepare for a bit of a walk from the parking area to the hotel. Navigating the small streets to unload luggage can also be tricky, so plan accordingly. Overall, while parking requires some effort, the experience is enhanced by the helpfulness of the hotel staff and the charm of the historic setting.
No, Hotel Palacio Guzmanes doesn't have any pool.
No, a spa isn't available at Hotel Palacio Guzmanes.
No, Hotel Palacio Guzmanes doesn't allow dogs.
Yes, parking facilities are available at Hotel Palacio Guzmanes.