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Summary of reviewsQuality Inn at Bangor Mall is widely appreciated for its strategic location, offering convenient access to shopping and dining options, and easy navigation to nearby destinations such as the University of Maine. Positioned near major highways, this hotel provides a comfortable base for both shopping excursions and longer stays. Guests enjoy the proximity to the Bangor Mall, with popular stores and eateries within walking distance or a short drive.
The hotel’s breakfast service stands out positively, offering a diverse selection that exceeds expectations, including eggs, sausages, fresh waffles, and more. Guests appreciate the clean breakfast area and friendly staff, enhancing the welcoming atmosphere. Even during pandemic-related adjustments, the choice of grab-and-go breakfasts was well-received. Quality breakfast contributes to a pleasant start to the guests' day.
Quality Inn is recognized for its comfortable and clean rooms. Many guests commend the upkeep of rooms, halls, and the breakfast area. Rooms are spacious, quiet, and equipped with essential amenities such as fridges, microwaves, and coffee makers. Despite some dated features, cleanliness and value are emphasized, with king-sized beds receiving specific praise for comfort. The staff is noted for their friendliness and helpfulness, enhancing the overall experience.
The cleanliness of the hotel is consistently highlighted, with rooms described as spotless and well-supplied. The staff's courteous and friendly nature contributes positively to the atmosphere. There's mostly positive feedback regarding the overall cleanliness, despite rare inconsistencies. The convenient location adds to guest satisfaction, making Quality Inn a reliable choice.
High praise is given to the staff, who are recognized for their exceptional service and hospitality. Reviews consistently highlight their welcoming and efficient demeanor. Guests appreciate the staff's ability to go the extra mile in enhancing their stay, whether assisting with check-in or breakfast service.
Beds at Quality Inn receive mixed reviews, with the majority praising comfort and cleanliness. Many guests enjoy restful nights on soft and cozy mattresses with good-quality linens. While there are occasional mentions of discomfort, the overall consensus leans towards comfort, contributing to a satisfying lodging experience.
Notably pet-friendly, Quality Inn at Bangor Mall accommodates guests with canine companions. The modest pet fee, welcoming pet policies, and designated pet area stand out positively, enhancing the stay for pet owners. The staff's warm attitude towards pets ensures a relaxed environment, appreciated by travelers wanting to include their pets in their journey.
Overall, Quality Inn at Bangor Mall is favored for its convenient location, exceptional service, and comfortable accommodations, making it a reliable and practical choice for guests visiting the Bangor area, whether for shopping, leisure, or academic purposes. Show more
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Categories
Dog Friendly Hotel
This hotel welcomes two pets of any size in designated rooms for an additional fee per pet, per stay. Dogs, birds, and rabbits are allowed, but dogs may not be left unattended in the rooms.
Business Hotel
This hotel has nearly 1,400-square-feet of meeting space and three rooms. It provides free WiFi, a business center with a print station and special parking for oversized vehicles in addition to cold-weather hookups.
Hotel with Parking
Guests benefit from free onsite parking, including dedicated free large vehicle parking. Accessible parking is also provided.
Hotel with Gym
This hotel offers gym facilities for guests looking to maintain their fitness routine.
Accessible Hotel
Room Types
Double Room with Two Double Beds - Non-SmokingThis room has a flat-screen TV, coffee maker, and ironing facilities.
King Room - Non-SmokingThis room has a flat-screen TV, coffee maker, and ironing facilities.
Queen Room - Accessible/Non SmokingThis double room includes a TV with cable channels and a private bathroom. The unit offers 1 bed.
Efficiency Double Room with Two Double Beds - Non SmokingThe well-fitted kitchenette has a stovetop, a refrigerator, a microwave and a tea and coffee maker. This family room is comprised of a TV with cable channels and a private bathroom. The unit has 2 beds.
Efficiency King Room - Non SmokingThe well-fitted kitchenette features a stovetop, a refrigerator, a microwave and a tea and coffee maker. A seating area with a TV, a desk and a private bathroom are featured in this double room. The unit offers 1 bed.
Guest Reviews
7.4
Good
Location
The Quality Inn at Bangor Mall offers an excellent location, praised for its convenient access to a variety of shopping and dining options. This hotel is situated in close proximity to major highways, making it easy to navigate to and from various destinations. Positioned right by the Bangor Mall, guests find themselves in the midst of a bustling retail district with numerous stores, including popular chain retailers like Target and Walmart. Dining options abound with a variety of restaurants and eateries in walking distance or a short drive away. In addition to retail and dining convenience, the hotel is also favorably located near the University of Maine, making it a strategic spot for visitors with academic purposes. The combination of friendly staff, clean rooms, and its strategic positioning has made this hotel a popular choice for those visiting Bangor, whether for shopping excursions or simply a comfortable and handy base for a longer stay.
Breakfast
Nestled conveniently near Bangor Mall, the breakfast experience at Quality Inn stands out as a highlight for guests. Many visitors are pleased with the wide selection, commenting on its plentiful choices, which include items like hot eggs, sausages, and fresh waffles. The breakfast is often described as very good, with several guests noting its quality exceeds expectations with a mix of hot and cold options that cater to various tastes. Yogurt and muffins are frequently praised, alongside the continental spread that offers more than the average fare.
Guests appreciate the clean environment of the breakfast area and the friendliness of the staff, which contributes to a welcoming atmosphere. Even during pandemic-related changes, the option of grab-and-go breakfasts was well-received. For those who prefer a traditional buffet, the offering was deemed satisfactory and well-stocked, making mornings convenient and enjoyable. Overall, the free breakfast provided at Quality Inn at Bangor Mall is an integral part of the stay, enhancing the overall experience with its hearty offering and helpful service.
Rooms
Quality Inn at Bangor Mall offers a comfortable and clean experience for travelers seeking a convenient stay in the Bangor area. Guests frequently commend the hotel for its cleanliness, noting that the rooms, halls, and even the breakfast area are well-maintained. The rooms are described as spacious and quiet, equipped with essential amenities like fridges, microwaves, coffee makers, and ironing facilities, providing guests with all they may need for a cozy stay. The king-sized beds are particularly praised for their comfort, complemented by great pillows and linens.
Despite some rooms being described as dated, they are nonetheless clean and offer good value, especially appreciated given the moderate pricing of the hotel. The rooms provide a lot of amenities and are well equipped, with some boasting small kitchen facilities, which guests find particularly convenient. The staff receives high marks for friendliness and helpfulness, further enhancing the welcoming atmosphere of the hotel.
Although some guests have reported rooms with lingering smoke odors or musty conditions, the overall sentiment highlights a pleasant, basic hotel experience with functional rooms. The hotel’s location is also a favorable point, being close to shopping and dining options, and the included breakfast is deemed satisfactory for guests on the go. Overall, the Quality Inn at Bangor Mall provides a reliable and practical lodging choice, with many guests noting they would gladly return for future stays.
Beds
Travelers seeking restful nights at the Quality Inn at Bangor Mall will find varying experiences when it comes to bed comfort. Reviews largely highlight comfort and cleanliness, with many guests praising the beds as very comfortable, featuring plenty of pillows and good-quality bedding. Positive remarks frequently mention the soft and cozy nature of the beds, with several guests specifically lauding the comfort provided by the mattresses and pillows.
There are mentions of particularly spacious rooms, and comments indicate that the hotel provides a mix of full-sized and king-sized beds, which many found satisfactory for a good night's sleep. Several reviews emphasize the crucial role of a comfortable bed for rejuvenation during travels.
While the majority of feedback is favorable, there are occasional notes of discomfort, with some guests finding the mattresses hard or lacking support, resulting in sleepless nights or sore backs. Nonetheless, the overall consensus skewed toward comfort, with guests likely to enjoy restful nights aided by the inn's well-maintained and inviting bedding.
Cleanliness
Quality Inn at Bangor Mall receives commendable praise for its cleanliness, with a striking majority of reviews highlighting the hotel's diligent maintenance and attention to detail. The rooms are often described as clean, comfortable, and well-supplied, making them a reliable choice for travelers. Besides offering a range of amenities like microwaves, mini refrigerators, and comfortable beds, the rooms are frequently noted to be spotless and well-kept, with some mentioning the provision of plenty of towels and essentials.
Despite being an older establishment, the hotel provides a pleasant stay with its well-maintained facilities, while the staff is noted for being courteous and friendly, contributing to the positive atmosphere. Conveniently located in a shopping district surrounded by several restaurants and close to the Bangor Mall, it offers both convenience and accessibility for guests.
While most reviews focus on the hotel's impressive cleanliness, a few negative experiences suggest some inconsistencies, particularly concerning the outdoor grounds and rare instances of untidy rooms. However, the overall impression remains positive, with numerous guests expressing satisfaction with both the accommodation standards and the location, affirming its reputation as a reliable and affordable place to stay.
Staff
The Quality Inn at Bangor Mall consistently receives high praise for its exceptional staff, highlighting a strong emphasis on customer service and hospitality. Guests frequently describe the team as extremely friendly, courteous, and professional. The desk staff, in particular, is recognized for their welcoming demeanor, efficiency, and accommodating nature. Many reviewers commend the personnel for their helpfulness and attention to detail, ensuring an enjoyable stay. Whether assisting with check-in, managing breakfast, or providing local area information, the staff members are noted for going the extra mile to enhance guest comfort. With numerous mentions of their friendliness and approachability, the team at the Quality Inn leaves a positive, lasting impression on visitors.
Dog Friendly
Quality Inn at Bangor Mall stands out as a welcoming retreat for travelers with canine companions, offering pet-friendly facilities at a good value. Guests appreciate the pet-friendly policies, noting how their dogs enjoyed the stay as much as they did. The hotel accommodates a variety of pets, including therapy dogs, adding to the inclusive atmosphere. A modest pet fee of $10 is highly appreciated, especially compared to higher charges at other hotels. The designated pet area is a highlight, providing a delightful space for both dogs and their owners to enjoy. The staff's warm demeanor towards pets enhances the experience, ensuring a pleasant stay. Rooms maintain a tranquil environment, which is beneficial for pets to remain relaxed. Overall, the ability to bring beloved pets is a significant advantage, making travels more enjoyable for pet owners.
No, Quality Inn at Bangor Mall doesn't have any pool.
No, a spa isn't available at Quality Inn at Bangor Mall.
Yes, Quality Inn at Bangor Mall welcomes dogs.
Yes, parking facilities are available at Quality Inn at Bangor Mall.