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Summary of reviewsSwissotel Bangkok Ratchada garners extensive praise from its guests, largely due to its prime location, exemplary breakfast offerings, spacious rooms and dedicated staff. Positioned conveniently close to the Huai Khwang MRT station, the hotel provides easy access to Bangkok’s extensive public transportation network, making it an excellent choice for both business and leisure travelers. The central location is celebrated for its proximity to shops, restaurants and business districts, adding to its appeal.
The breakfast experience at Swissotel Bangkok Ratchada is consistently highlighted as a standout feature, offering a wide variety of options that cater to both oriental and western tastes. Guests have lauded the quality, variety and affordability of the breakfast, which exceeds expectations. The friendly and helpful staff also enhance the morning dining experience, contributing to a positive start to the day.
When it comes to accommodations, the hotel impresses with its spacious and comfortable rooms. Guests appreciate the cleanliness, large windows providing city views and well-furnished interiors. Despite some remarks about dated furnishings and old air conditioning units, the overall sentiment remains positive with the room cleanliness and comfort getting high marks. Complementing the accommodations are the well-maintained gym and pool areas, providing additional avenues for relaxation and exercise.
Cleanliness at the Swissotel Bangkok Ratchada is another frequently commended aspect. Both the rooms and shared facilities like the hallways and pool are kept in pristine condition, thanks to the diligent housekeeping staff. This attention to cleanliness significantly enhances the overall guest experience.
The staff consistently receives accolades for their exceptional service and friendly demeanor. Their professional and polite interactions, coupled with a good command of English, make communication easy and pleasant. The team’s attentiveness and willingness to assist add to the welcoming atmosphere, making guests feel valued and well taken care of.
The swimming pool is another positive feature, appreciated for its size, cleanliness and tranquil ambiance. Guests find it suitable for relaxation, despite some noting its slightly aging appearance. The pool area, alongside the large gym, remains a favorite among visitors.
Although there are mixed reviews about the beds with some guests finding them extremely comfortable and others noting a decline in mattress quality, the general sentiment leans towards them being a positive attribute of the stay.
Overall, Swissotel Bangkok Ratchada stands out for its strategic location, superb breakfast, spacious and clean rooms, excellent staff service and well-maintained facilities, making it a highly recommended choice for travelers visiting Bangkok. Show more
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Categories
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Swiss AdvantageBoasting contemporary designs and modern comforts, Swiss Advantage offers a spacious marble bathroom with premium amenities for a luxury stay.
Swiss ExecutiveExclusively designed for business travelers, Swiss Executive boasts a spacious work area, in-room cutting-edge technologies and a range of business services. Guests staying in this room have access to the Executive Lounge, which offers complimentary breakfast, beverages, snacks and newspaper.
One-Bedroom SuiteBoasting contemporary designs with modern comforts and technologies, this One-Bedroom Suite offers premium amenities for a luxury stay.
Executive SuiteBoasting a state-of-the-art entertainment system and in-room business technologies, Executive Suite offers extra space for guests' comforts. Guests staying in this room have access to the Executive Lounge, which offers complimentary breakfast, beverages, snacks and newspaper.
Swiss PremierBoasting local designs with distinctive furnishings, each room offers international standards of accommodation, suitable for both business and leisure travelers.
Swiss Premier - City ViewBoasting local designs with distinctive furnishings, each room offers international standards of accommodation, suitable for both business and leisure travelers.
Swiss Advantage - City ViewBoasting contemporary designs and modern comforts, Swiss Advantage offers a spacious marble bathroom with premium amenities for a luxury stay.
Swiss Executive - City ViewExclusively designed for business travelers, Swiss Executive boasts a spacious work area, in-room cutting-edge technologies and a range of business services. Guests staying in this room have access to the Executive Lounge, which offers complimentary breakfast, beverages, snacks and newspaper.
Swiss Deluxe Double RoomThe hot tub is the standout feature of this quadruple room. Offering free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower. This quadruple room is air-conditioned and has a flat-screen TV, a minibar, a tea and coffee maker and a wardrobe. The unit has 1 bed.
Swiss Deluxe Twin RoomThis quadruple room's special feature is the hot tub. Providing free toiletries and bathrobes, this quadruple room includes a private bathroom with a walk-in shower. This quadruple room is air-conditioned and features a flat-screen TV, a minibar, a tea and coffee maker and a wardrobe. The unit offers 2 beds.
Presidential SuiteGuests will have a special experience as the suite features a hot tub. This spacious suite consists of 1 bedroom, a seating area and 1 bathroom with a walk-in shower and a bath. The suite provides air conditioning, a minibar, a tea and coffee maker, a wardrobe and a flat-screen TV. The unit offers 1 bed.
Guest Reviews
8.4
Very Good
Location
Nestled in the vibrant heart of Bangkok, Swissotel Bangkok Ratchada boasts an enviable location that consistently receives high praise from its guests. Only a short distance from the Huai Khwang MRT station, the hotel offers unparalleled access to the city's public transport network, making it an excellent choice for those keen to explore Bangkok. With close proximity to both the city's bustling center and the airport, this hotel is conveniently positioned for both business and leisure travelers.
Guests appreciate the easy walking distance to a wide array of shops, restaurants and even the beach, adding to the hotel's appeal. Renowned for its central location, Swissotel Bangkok Ratchada is perfect for those looking to stay in a vibrant area with many amenities nearby. The hotel's location also suits business travelers, being close to the BIDC and numerous business meeting locations.
While not directly in the immediate city center or close to Central Rama 9, the hotel's advantageous position near the MRT station ensures quick and straightforward access to key city spots. The convenience of a 2-minute walk from the front door to the MRT station further amplifies the ease of transportation for guests.
Whether visiting for business meetings or just to enjoy the buzz of the city, the hotel's strategic location, cleanliness and accessibility to public transport positions it as a prime spot for all types of travelers.
Breakfast
The breakfast experience at Swissotel Bangkok Ratchada generally receives high praise from guests. Many describe the breakfast as excellent with a wide and varied selection that caters to different tastes, including both oriental and western cuisine. The buffet offers an abundance of choices, ensuring hearty and plentiful options. In terms of value, guests appreciate the good price-to-performance ratio, noting that the quality and variety of the breakfast offerings exceed expectations, especially for the price paid.
Notable highlights include the fantastic range of options available for an extended time, making it convenient for late risers. The staff at the breakfast restaurant are frequently mentioned for their friendliness and helpfulness. Although it can get busy around 9 am, guests still find the experience enjoyable. The rich and delicious spreads, as well as the spacious seating arrangements, contribute to a satisfying start to the day.
In summary, the breakfast at Swissotel Bangkok Ratchada is consistently described as superb, exceptional and one of the standout features of the hotel's offerings.
Rooms
Swissotel Bangkok Ratchada offers rooms that are praised for their spaciousness and comfort. Guests often highlight the large, clean and well-furnished rooms, which feature big beds, sizable bathrooms and large windows. The overall design and decoration of the rooms are appreciated, contributing to a comfortable and quiet stay. Visitors can enjoy good views of the city from many of the rooms.
However, some reviews mention that the rooms and their furnishings feel a bit dated with particular complaints about old air conditioning units and mattresses that have lost their comfort. Despite these points, the room cleanliness is generally rated well and the beds are deemed very comfortable.
The hotel's large gym and pool area complement the roomy accommodations and the extensive buffet breakfast is noted for its variety. While some guests feel that the price for dinner is not competitive, the overall experience, characterized by comfortable and spacious rooms, leaves a positive impression.
Beds
Guests at Swissotel Bangkok Ratchada have mixed opinions about the beds. Many guests found the beds to be big and very comfortable with some describing them as the best bed ever. The overall comfort of the rooms, including firm and comfortable mattresses, is highlighted positively by several reviews. However, there are a few guests who feel that the mattresses have lost their quality or are too soft, leading to discomfort such as a sore back and aching waist. Some also noted that the beds are quite worn out. Despite these negative comments, the general sentiment leans towards the beds being a positive aspect of the hotel stay.
Cleanliness
Swissotel Bangkok Ratchada generally receives commendations for its cleanliness. Guests often highlight that the hotel is very clean with spacious rooms and well-maintained facilities. The shared areas, including hallways and the pool, are also described as impeccably clean. Visitors appreciate the friendly and polite housekeeping staff, who contribute to the overall cleanliness and pleasant experience at the hotel. Some isolated comments suggest that there is room for improvement, especially regarding certain areas like the bathroom. However, the majority of feedback praises the efforts in maintaining a clean and comfortable environment for guests. The hotel's well-equipped facilities further enhance its appeal, making it a highly satisfactory choice for travelers.
Staff
The staff at Swissotel Bangkok Ratchada consistently impress guests with their exceptional service and friendly demeanor. They are frequently described as warm, helpful and accommodating, ensuring a pleasant experience for visitors. Their ability to speak English well adds to the ease of communication, earning them high praise for their professional and polite interactions. The team, from the concierge to the bell boys, is particularly noted for their attentiveness to detail and willingness to go out of their way to assist. Despite a few minor issues with coordination at check-in, the overall consensus is that the hotel staff delivers excellent customer service, making guests feel welcome and valued throughout their stay. The reception team and lounge staff, in particular, receive high marks for their friendliness and efficiency, contributing to a positive and memorable experience at the hotel.
Pool
The swimming pool at Swissotel Bangkok Ratchada generally receives positive feedback for its size, cleanliness and refreshing ambiance. Guests appreciate the spacious pool area, finding it suitable for relaxation. The pool is also noted for its beautiful design and the addition of a jacuzzi. Although some reviews mention that the pool is aging and could be more inviting, it remains a relatively underused facility, adding to its tranquil atmosphere. Alongside the gym, the pool is frequently highlighted as a standout feature of the hotel.
Yes, Swissotel Bangkok Ratchada has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Swissotel Bangkok Ratchada.
No, Swissotel Bangkok Ratchada doesn't allow dogs.
No, parking facilities aren't available at Swissotel Bangkok Ratchada.