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Summary of reviewsThe Chatrium Grand Bangkok enjoys a prime location in the heart of the city, placing guests near major shopping destinations such as Siam Paragon, Central World, and MBK, while still offering a peaceful retreat. The hotel's strategic placement and complimentary shuttle services enhance convenience, allowing visitors to explore Bangkok effortlessly.
Guests are particularly impressed by the hotel's breakfast offerings, with a diverse and abundant selection catering to various tastes. The breakfast buffet includes regional specialties and halal options, requiring small improvements to accommodate cultural specifics better. The quality of the food and the attentive service remain highlights of the experience.
For dinner, the hotel provides a delightful international buffet praised for its quality and variety. The Sky Lounge offers an excellent culinary experience, though the evening buffet could improve in terms of vegetarian and halal options. The poolside restaurant is recommended for a satisfying lunch.
Room accommodations at Chatrium Grand Bangkok receive high praise for their spaciousness and modern luxury. Guests enjoy the clean, well-decorated rooms equipped with family-friendly amenities. The comfortable beds and luxurious bathrooms enhance overall guest satisfaction and the central location complements the stay.
Cleanliness is a hallmark of the hotel, reflected in spotless rooms and well-maintained common areas. Guests appreciate the newness of the property alongside the friendly and helpful staff, which elevates the overall experience.
The staff at Chatrium Grand Bangkok are celebrated for their exceptional service, characterized by warmth, professionalism, and dedication. Their efforts create a welcoming atmosphere that enhances the guest experience, particularly for families.
While the Wi-Fi service exhibits some inconsistency, particularly on higher floors, the hotel offers remarkable spa and gym facilities. The gym is well-equipped and open 24 hours, accommodating busy travel schedules, while the pool area, lauded for its beauty and tranquility, offers an inviting retreat.
Families find the hotel exceptionally accommodating, with amenities such as a children's playroom and spacious family rooms. The hotel's commitment to family-friendly service makes it an ideal choice for those visiting Bangkok with children.
Overall, the Chatrium Grand Bangkok is celebrated for its elegant ambiance, exceptional staff, and luxurious amenities, making it a top-tier choice for travelers seeking both comfort and convenience. Show more
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Categories
Hotel with Free Wi-Fi
Chatrium Grand Bangkok offers excellent Wi-Fi connectivity for guests. It focuses on ensuring seamless internet access, making it ideal for all travelers.
Hotel with Parking
This hotel is included in lists highlighting hotels in Bangkok that offer parking facilities for guests.
EV charging stations
Hotel with EV Charging Stations
Chatrium Grand Bangkok offers an EV charging station located on the 3B floor of the hotel. This facility provides a convenient charging option for guests.
Luxury Hotel
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
5-Star Hotel
Hotel with Outdoor Pool
Room Types
Premier King RoomThe hot tub is the standout feature of this twin/double room. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Family RoomGuests will have a special experience as this family room provides a hot tub. Offering free toiletries and bathrobes, this family room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned family room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Club King RoomThe hot tub is a top feature of this twin/double room. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Executive Suite KingThis twin/double room features a hot tub. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
One Bedroom Suite KingThis twin/double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Two Bedroom SuiteGuests will have a special experience as the suite offers a hot tub. This spacious suite consists of 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 4 beds.
Executive Two Bedroom Suite This suite's special feature is the hot tub. This spacious suite comprises 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 4 beds.
Three-Bedroom SuiteThis suite features a hot tub. This spacious suite comprises 1 living room, 3 separate bedrooms and 3 bathrooms with a bath and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 5 beds.
Deluxe King RoomThe hot tub is a top feature of this twin/double room. Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin/double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.
Deluxe Twin RoomThis twin room offers a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Premier Twin RoomThis twin room's standout feature is the hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Executive Suite TwinThis twin room offers a hot tub. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
One Bedroom Suite TwinThe hot tub is a top feature of this twin room. Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.
Club Twin RoomGuests will have a special experience as this twin room features a hot tub. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.
Guest Reviews
9.3
Excellent
Location
Situated in the bustling heart of Bangkok, the Chatrium Grand Bangkok boasts an exceptional location that caters to avid shoppers and casual visitors alike. Nestled strategically between the upscale Siam Paragon and the more budget-conscious Platinum Mall, this hotel places guests in the ideal position for retail therapy. Many nearby shopping destinations, including Central World, MBK, and the Pratunam Market, are just a stone's throw away, ensuring that everything is within walking distance.
Despite its central position, the hotel enjoys a tranquil setting, offering a peaceful retreat from the city's hustle and bustle. Guests benefit from convenient access to public transport, with the nearby BTS Skytrain providing easy connectivity across the city. Additionally, complimentary shuttle services to Siam Paragon further enhance the convenience for those looking to explore the area without hassle.
The hotel's modern amenities and design complement its superb location, making it an excellent choice for both short city visits and leisurely stays. Whether it's the cleanliness of the facilities or the friendly and approachable staff, visitors consistently highlight the outstanding service and hospitality. For anyone looking to immerse themselves in Bangkok's vibrant shopping scene, Chatrium Grand Bangkok provides a perfect blend of luxury, comfort, and accessibility.
Breakfast
The breakfast experience at Chatrium Grand Bangkok stands out as one of the remarkable highlights for guests, offering a diverse and plentiful array of dishes that caters to a wide range of tastes and preferences. Many reviewers have acclaimed the breakfast buffet as one of the best they've encountered, with a vast selection that spans regional specialties from various parts of the world. Visitors can expect an expansive variety, equivalent to a sumptuous feast, which includes Asian dishes alongside continental and American options. The cultural diversity within the breakfast offerings is often noted, particularly with halal choices available.
Despite the overwhelmingly positive feedback, some guests have pointed out areas for improvement, such as the need for more variety on certain days or catering better to specific cultural cuisines. While the breakfast area itself is described as beautiful and spacious, the bustling crowd sometimes evokes a busy atmosphere akin to an airport. Yet, the quality of food remains consistently praised, with fresh preparations and top-quality ingredients contributing to the hotel's reputation for excellence.
The service from the staff complements the delightful culinary offerings, often described as friendly and attentive, further enhancing the breakfast experience. Overall, while minor adjustments could elevate the experience further, Chatrium Grand Bangkok's breakfast offers an incredible range and quality that leaves most visitors highly satisfied and eager to start their day on a high note.
Dinner
The dinner experience at Chatrium Grand Bangkok offers a range of dining options, with a standout being the extraordinary evening buffet. Guests consistently praise the international buffet, describing it as exceptional, worth the cost, and offering a varied selection that changes daily. While the buffet at dinner sometimes sees less selection than the morning offerings, the quality remains high, although some guests feel it could be improved further. For those dining in-room, there is feedback indicating that the food lacks variety and flavor. The Sky Lounge is noted for providing a memorable dining experience with excellent snacks and drinks, enhancing the overall ambiance. Reservations and menu advice are expertly managed by the attentive concierge staff, ensuring a smooth dining experience. Although the dinner buffet tends to be pricey and doesn't cater well to vegetarians or those seeking halal options, the poolside restaurant is recommended for a good lunch. The hotel provides a compelling mix of dining experiences, marked by high points and a few areas for improvement.
Rooms
Chatrium Grand Bangkok has made a name for itself with its impressive room offerings that consistently earn high praise from guests. The rooms are notably spacious, featuring modern and luxurious interiors that emphasize comfort and style. Many guests appreciate the large, quiet rooms that are both well-kept and beautifully decorated in light tones. The clean, modern décor adds sophistication, while the sizes of the rooms cater to families and individual travelers alike. Beds and bedding are frequently mentioned as incredibly comfortable, contributing to restful nights after a day exploring Bangkok.
Particularly beloved are the sizeable bathrooms, which often feature separate showers, bathtubs, and in some cases, luxurious fixtures that guests find appealing. The hotel offers a range of rooms, including family rooms and multi-bedroom suites, each well-equipped with amenities like kitchenettes and complimentary minibars. The attention to detail in room layout and the high-quality furnishings make for an exceptional stay.
Adding to the allure is the hotel's prime location near Bangkok's bustling shopping districts, complemented by courteous and helpful staff. Guests are particularly pleased with the free shuttle service to nearby malls. Despite the room rates being a bit steep by local standards, the room's size, service quality, and central location provide excellent value. Overall, this modern, new hotel consistently impresses with its spacious, clean accommodations that serve as the grand jewel of many visitors' trips.
Beds
Nestled in the heart of Bangkok, the Chatrium Grand is a haven for travelers seeking a restful slumber. Guests frequently commend the hotel for its sumptuous sleep experience, highlighting the consistently comfortable and spacious king-size beds. The combination of soft, inviting pillows and the right balance of firmness in the mattresses make the beds a standout feature, often described as dreamy and the most comfortable they've experienced in Thailand.
The bedding and linen also receive high praise, further enhancing the overall comfort. In particular, the use of mattress toppers leaves guests in awe of the exceptional comfort they provide. Whether staying in a standard room or a spacious suite, the beds ensure a cocoon of comfort that draws guests into a restful sleep after a day of exploring the bustling city.
Despite an overwhelming majority of guests enjoying their stay, a few noted that the softness of the beds did not suit their preference, mentioning them as a tad too soft or hard. However, these are relatively rare remarks in comparison to the consistent acclaim for the hotel's plush sleeping arrangements. The Chatrium Grand Bangkok's dedication to providing a superb sleeping environment is evident in the glowing reviews from its well-rested guests.
Cleanliness
Chatrium Grand Bangkok takes cleanliness to an exceptional level, earning high praise from guests who found the hotel to be spotless and well-maintained throughout. The modern design of the rooms and facilities complements the impeccable cleanliness, offering a comfortable and welcoming experience. Guests appreciated the newness of the property and the fresh, tidy ambiance that defines both the rooms and common areas. The hotel's strategic location adds to its appeal, with guests noting its convenience for exploring Bangkok, particularly its proximity to Siam Paragon.
The hotel’s luxurious feel is enhanced by its clean and spacious accommodations, which also feature modern amenities and comfortable furnishings. Staff dedication to maintaining high standards is evident, as guests repeatedly mention the polite and helpful nature of the personnel, who are responsive to requests and contribute to the overall welcoming atmosphere. While isolated comments on cleaning missteps exist, these are overshadowed by the overwhelmingly positive feedback highlighting the hotel's commitment to a pristine environment. Overall, Chatrium Grand Bangkok stands out as a top-tier choice for travelers seeking cleanliness, comfort, and a serene atmosphere.
Staff
The Chatrium Grand Bangkok stands out for its exceptional staff service, as echoed in numerous guest reviews. The team managing the property is renowned for their warmth, professionalism, and dedication to ensuring a comfortable stay for all visitors. The staff consistently go above and beyond, proving to be super welcoming and amazingly friendly throughout guests' experiences. Whether at the front desk, concierge, or around the pool, every interaction is marked by attentiveness, a positive smile attitude, and knowledgeable assistance.
Their efforts contribute significantly to the hotel's customer-oriented environment, and guests frequently praise the staff’s ability to make them feel at home. Particularly appreciated is the attention given to families, children, and pregnant women, highlighting the staff's remarkable hospitality and care. Many comments emphasize how the staff’s kindness and efficiency enhance the overall experience.
With a seamless communication flow, facilitated by multilingual staff, requests are swiftly addressed, creating a notably accommodating atmosphere. The hotel prides itself on its personnel's refined treatment and top-notch service, evident in the praises for their polite and patient demeanor. Guests consistently acknowledge the staff's sincere friendliness and professionalism from arrival to departure, cementing the hospitality at Chatrium Grand Bangkok as truly outstanding.
Wi-Fi
Chatrium Grand Bangkok impresses with its elegant offerings and amenities, yet the Wi-Fi experience presents a mixed bag for guests. While some users find the Wi-Fi reliable and convenient, others report that connection quality diminishes, particularly on higher floors and during evening hours. There are issues of slow speed and intermittent connectivity, making it less suitable for heavy internet use. Although the Wi-Fi is reliable enough for basic browsing for some, others feel the decline in quality contradicts the otherwise high standards of the hotel’s services. This variability suggests that while guests will likely enjoy many aspects of their stay, those relying heavily on internet access might encounter frustration.
Spa
The spa facilities at Chatrium Grand Bangkok elicit mixed feedback from its guests, but many highlight positive aspects. Visitors often praise the spa, describing it as amazing and noting the wonderful treatments available. Several reviews mention excellent spa facilities, attesting to the quality of the experience. However, a common critique is that the spa access requires an additional fee, which is a noted disappointment for some. Additionally, occasions of unwelcoming staff at the spa service are mentioned, suggesting an area for improvement in hospitality.
Guests consistently admire the pool at Chatrium Grand Bangkok, describing it as beautiful and clean. Situated on the seventh floor, the pool offers a pleasant escape and enough space for relaxation, despite not being very large. The pool's ambiance is a clear highlight, with its spacious design contributing to an enjoyable stay. The overall feedback indicates that while the spa experience is generally positive, transparency and customer service could enhance guest satisfaction further.
Gym
Chatrium Grand Bangkok offers a gym that receives significant appreciation for its modern design and exceptional maintenance. Guests are pleased to discover a well-equipped and appealing fitness room that includes practical gear like treadmills and stationary bikes. Open 24 hours, the gym area ensures convenience for travelers with demanding schedules. Additionally, families find it accommodating, as there is a kids' playroom adjacent to the gym, making it easier for parents to balance exercise and childcare.
While some suggest the gym is small and lacks additional amenities like scales, a sauna, steam room, or relaxation area, the overall sentiment remains positive. The gym, along with the pool facilities, is often described as sensational and ranks highly compared to other hotel gyms, offering an excellent place for travelers to maintain their fitness routines during their stay.
Pool
The Chatrium Grand Bangkok boasts a pool area that is consistently praised by guests, making it a standout feature of the hotel. Visitors describe the pool as large, gorgeous, and beautifully designed, surrounded by greenery and palm trees that enhance its tranquil atmosphere. The poolside environment is further complemented by comfortable sun loungers, shaded recliners, and attentive staff. Many appreciate the clean and well-maintained facilities, noting the ample space that ensures a peaceful experience for everyone.
With its extended hours until 11:00 PM, the pool offers a wonderful retreat for guests looking to relax after a day in bustling Bangkok. The presence of a DJ during certain sessions adds an enjoyable vibe, particularly for families and those looking to unwind. The swimming pool’s design aesthetics are frequently noted, along with the excellent fitness facilities that complement the pool experience.
Positioned on the upper floors, this rooftop-style pool offers a pleasant temperature and an inviting ambiance, making it a perfect spot to soak up the sun or simply relax. Despite the occasional inquiry about the pool’s saltiness, feedback remains overwhelmingly positive, highlighting it as one of the best in Bangkok. Overall, the pool at the Chatrium Grand Bangkok is a remarkable amenity that enhances the guest experience, leaving a lasting impression of comfort and relaxation.
Family
Chatrium Grand Bangkok stands out as an exceptional choice for families visiting the vibrant city of Bangkok. This family-friendly haven has received high praise for its welcoming amenities and thoughtful services tailored specifically for those traveling with children. Parents find the convenience of a children's playroom particularly useful, and families are delighted by the spacious and clean family rooms accommodating two adults and two kids comfortably.
The hotel’s strategic location in Siam offers easy access to city attractions, making it ideal for family trips. It is well-appointed with luxurious and spacious rooms and boasts friendly and attentive staff, especially accommodating towards children. Guests have expressed satisfaction with the hotel’s cleanliness, great service, and family-oriented environment, noting that it provides everything needed for a perfect stay.
Families appreciate the balance of peace and comfort the hotel provides, underscored by amenities like Twin Queen Beds and a convenient tuk tuk service to the mall. The serene setting, along with excellent staff and family-focused services, make it an ideal base for exploring Bangkok. Whether soaking in the bathtub or enjoying the city’s nearby attractions, families are consistently pleased with their experience at Chatrium Grand Bangkok, often planning to return for future visits.
5 Star
Nestled in the heart of Bangkok, Chatrium Grand Bangkok consistently garners accolades as a five-star destination, evidenced by the numerous reviews attesting to its world-class service and luxurious facilities. Guests frequently highlight the hotel's ability to deliver an experience that rivals, and even exceeds, other prestigious establishments. This five-star hotel is recognized for its exceptionally attentive staff and a level of hospitality that embodies Thailand's renowned welcoming spirit, ensuring that guests feel well-cared for during their stay.
Although not the cheapest option in Bangkok, the hotel is considered worth every penny, echoing sentiments that consistently praise its value for money. The central location, close to city malls, positions it perfectly for travelers looking to explore the bustling metropolis while enjoying an opulent retreat. With a wonderful pool and organized services, guests express their intent to return for another stay, captivated by the hotel's ability to offer both luxury and coziness.
While most reviews are overwhelmingly positive, a few suggest room for improvement, emphasizing that the hotel's potential to become a top-tier five-star establishment is undeniable. Despite these minor criticisms, the overall consensus remains firmly positive, with several guests underscoring the hotel's true five-star status and recommending it for an exceptional Bangkok experience.
Business
Chatrium Grand Bangkok is garnering praise from business travelers for its excellent facilities and service. The hotel impresses with a seamless check-in and check-out process, ensuring guests can quickly settle down or head out for meetings. Despite its high pricing, the value received is consistently rated as excellent, reassuring travelers who are mindful of their budget. The hotel is thoughtfully equipped for business needs, boasting a new and modern facility that caters to professional guests.
One of the standout features for those staying at Chatrium Grand Bangkok is the ease of access to nearby shopping venues. Guests enjoy round-the-clock shuttle services to the Siam Paragon mall, with the additional convenience of Tuk-tuk rides and golf carts, making short trips both efficient and pleasant. These thoughtful transport provisions save guests the hassle and discomfort of walking in Bangkok's heat.
The hotel also offers a service app that enhances the overall guest experience, adding an efficient digital touch to their stay. Overall, Chatrium Grand Bangkok appears to be a smart choice for business travelers seeking comprehensive facilities, thoughtful transport options, and excellent service in a central location.
Luxury
Situated in an excellent location in Bangkok, the Chatrium Grand Bangkok offers a luxurious experience that redefines the standards of upscale accommodation. Guests consistently praise the hotel's beautiful and modern aesthetic, highlighting its luxurious decor, top-notch cleanliness, and spacious, comfortable rooms. The lobby is particularly notable for its elegance and fragrance, setting an immediate tone of sophistication.
The service at Chatrium Grand Bangkok is frequently mentioned as exceptional, with staff members being described as friendly and accommodating. This ensures an experience where guests feel valued and catered to at every turn. The hotel's amenities, such as the luxurious breakfast and thoughtfully designed toilet spaces, add to the overall experience, ensuring that every detail contributes to an unforgettable stay.
Though not the cheapest option, guests affirm that the quality and level of service justify the expense, offering a first-class experience with an impressive price-performance ratio. The hotel's ability to deliver a pure five-star luxury experience is often emphasized, with visitors considering it among the best in the city, on par with renowned establishments like the Kempinski. Whether for its sophisticated charm or exceptional customer attention, the Chatrium Grand Bangkok is regarded as an unparalleled sanctuary for luxury travelers seeking comfort and style in the heart of Bangkok.
Yes, Chatrium Grand Bangkok has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Chatrium Grand Bangkok.
No, Chatrium Grand Bangkok doesn't allow dogs.
Yes, parking facilities are available at Chatrium Grand Bangkok.