Country Inn & Suites By Radisson, Bengaluru Hebbal Road

Bangalore 13.04204300, 77.61320100 , Veerana Palya, Nagawara, Outer Ring Road (Show on Map)
6.5
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Summary of reviewsCountry Inn & Suites By Radisson, Bengaluru Hebbal Road is strategically located on Hebbal Road, next to the ring road, making it easily accessible from Bengaluru International Airport. This prime location is beneficial for both business and leisure travelers, especially those visiting the nearby Manyata Tech Park. The hotel’s proximity to key venues, paired with its cleanliness and amenities, is appreciated by many guests, although the noise from the busy main road can be a concern.

The breakfast experience at the hotel is generally positive with guests appreciating the diverse and sumptuous spread. The cooperative staff enhance the overall breakfast experience, though there are minor critiques regarding the quality of Indian food and the need for more space to avoid congestion.

The dinner offerings at the in-house restaurant receive mixed reviews. Many guests laud the food quality and reasonable prices, highlighting exceptional service by staff members like Mr. Shivaraj. However, issues were raised about the restaurant's cleanliness, staff behavior and the availability of dinner around the clock.

Rooms at the hotel are spacious, well-furnished and generally clean, providing a cozy atmosphere for guests. Nevertheless, inconsistencies in cleanliness, occasional bad odors and outdated facilities were noted by some guests. Instances of staff rudeness and unnecessary charges were also mentioned, but positive experiences with room upgrades and pleasant stays were reported.

Cleanliness is a major area of concern with many guests pointing out dirty rooms, inadequate housekeeping and outdated facilities. Issues like dirty towels, visible dust, stained carpets and bedbugs were highlighted, indicating a need for substantial improvement in this area.

Staff behavior garners mixed feedback. Many guests praise the friendly, courteous and helpful nature of the staff, particularly in the dining room and at the reception. However, there are complaints about untrained staff, rudeness and inconsistency in service, suggesting that staff training and support need enhancement.

Lastly, while the hotel is rated as a four-star property, many guests feel it falls short of the premium standards expected of the Radisson brand. Concerns about the ambience, odors and staff proficiency in English, particularly in room service communication, contribute to a perception that the hotel is closer to a three-star rating.

In summary, the Country Inn & Suites By Radisson, Bengaluru Hebbal Road offers a convenient location, friendly staff and comfortable rooms, but there are significant areas, particularly cleanliness and service consistency, that require attention to better align with its four-star rating.
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Room Types
Deluxe Room The spacious triple room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet.

Business Class Room The spacious triple room offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a shower and a bidet.

Superior Room The spacious triple room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a shower and a bidet. This triple room provides a seating area and a flat-screen TV with cable channels.

Day Use Superior Room (Check in at 12 PM and Check out at 6 PM on the SAME Day) This double room has a flat-screen TV, private entrance and tea/coffee maker. This is a DAY USE Room with Check in at 12 PM and Check out at 5 PM on the same day.

Guest Reviews
6.5
Rated
Location
Situated on Hebbal Road in Bengaluru, the Country Inn & Suites By Radisson boasts a prime location to meet various needs. Positioned conveniently next to the ring road, the property offers easy accessibility from the airport, making it a suitable choice for both leisure and business travelers. This hotel is notable for being close to Manyata Tech Park, which can be ideal for professionals and attendees of nearby programs and events.

Despite being located next to a busy flyover with heavy traffic, the location itself is seen as advantageous due to the proximity to important venues and the relatively short distance to Bengaluru International Airport. Guests appreciate the superb location paired with the property's cleanliness and they find the amenities and the view enjoyable. However, keep in mind the potential for noise from the main road.

Overall, the hotel stands out for its prime positioning, friendly service and convenience for travelers looking for a well-situated and accessible stay in Bengaluru.

Breakfast
Travelers who have enjoyed their stay at Country Inn & Suites By Radisson, Bengaluru Hebbal Road generally find the breakfast experience to be satisfactory with a broad range of opinions leaning towards the positive. The breakfast spread is frequently described as good, fair and offering a diverse menu. Guests appreciate the generous variety provided, describing it as well-thought-out and sumptuous. The cooperative staff also contribute positively to the breakfast experience.

However, there are minor critiques pointing out areas of improvement. Some guests note that the breakfast quality, particularly the Indian food, could be better. Others describe the breakfast setup as congested, suggesting a need for more space. Occasionally, freshness was perceived as lacking in the food served.

Overall, despite some areas for improvement, the breakfast at Country Inn & Suites By Radisson, Bengaluru Hebbal Road is generally well-received, offering a good start to the day for most guests.

Dinner
Country Inn & Suites By Radisson, Bengaluru Hebbal Road has elicited mixed reactions regarding its dinner offerings. On the positive side, many guests have appreciated the good food served at the in-house restaurant, describing it as amazing, lovely and extremely good. Service at the table, especially by Mr. Shivaraj, the F & B Manager, has been highlighted for exceptional care and hospitality. The food prices appear reasonable to many, adding to the dining experience.

However, there are mentions of dinner being unavailable around the clock and some guests found the food to range from average to exceptionally bad. Additionally, there were concerns about the cleanliness of the restaurant after meals and instances of staff behavior being rude with complaints of insistent payment demands for dinners that were reportedly not provided. Despite these issues, the in-house restaurant remains a noted highlight for many during their stay.

Rooms
The rooms at Country Inn & Suites By Radisson, Bengaluru Hebbal Road have a range of feedback from guests. Many guests praised the rooms for being spacious and well-equipped with some noting that the rooms were of good quality and well-furnished. Cleanliness was frequently mentioned with multiple guests highlighting the rooms as clean and nicely furnished. Some even commented on the rooms being cozy and beautifully designed.

However, there were a few areas for improvement according to the reviews. While some rooms were described as very clean, other guests found the cleanliness not up to the mark, mentioning dusty conditions and cigarette smells. A few guests also noted that the room facilities felt old and in poor working condition. Although rooms were generally described as spacious, there were occasional remarks about cramped or small spaces.

In terms of service, there were isolated mentions of staff rudeness and charges for seemingly unnecessary items. Despite these drawbacks, the positive mentions of room upgrades and unexpectedly pleasant experiences indicate room for a memorable stay with certain areas that could benefit from enhancement.

Cleanliness
While some guests noted that the Country Inn & Suites By Radisson, Bengaluru Hebbal Road had clean and neat spaces, particularly praising the location and welcoming staff, many reviews highlighted significant cleanliness issues. Numerous guests reported dirty rooms and bathrooms, inadequate housekeeping, outdated facilities and unpleasant odors throughout the property. Specific problems included dirty towels, visible dust in rooms and stained carpets that urgently needed replacing. Some guests found bedbugs in their rooms and observed a lack of necessary amenities like foot mats in the bathrooms and proper bedding for spare beds. These reviews suggest that while there are positive elements, the hotel needs considerable improvements in cleanliness to meet its brand’s standard of quality.

Staff
The reviews about the staff at Country Inn & Suites By Radisson, Bengaluru Hebbal Road present a mixed picture. A significant number of reviews highlight the positive aspects with many guests praising the staff for being friendly, courteous and helpful. Specific mention is made of the staff in the dining room being particularly efficient and friendly and the reception staff providing excellent service and great help. Some guests appreciated the attentive and pleasant demeanor of the staff, noting that they did their best and often had smiles on their faces.

However, there were negative aspects as well. Some guests felt that the staff were not adequately trained in hospitality with instances of staff seeming rude or in bad moods. A few reviews mentioned that the staff could be helpless in dealing with critical situations despite their courteous attempts. Concerns were also raised about inconsistency in service and a lack of support from some staff members. There's mention of specific staff members appearing highly incompetent and not well-versed in their responsibilities.

Overall, while there are notable commendations for the friendliness and helpfulness of the staff, there are also several areas highlighted for improvement in training and consistency in service.

4 Star
Country Inn & Suites By Radisson, Bengaluru Hebbal Road has faced criticism regarding its classification as a four-star establishment. Many guests feel that the hotel's overall ambience and interiors do not align with the premium expectations associated with the Radisson brand. Some visitors remarked that the hotel has an old and unpleasant odor, detracting from its appeal. Additionally, there are concerns about staff proficiency in English, specifically regarding room service communication. Coupled with these issues, guests noted that the quality is more akin to a three-star hotel and not worth the advertised tariff. This feedback suggests that prospective guests might consider exploring other nearby Radisson or Hilton properties for a more satisfying experience.


Yes, Country Inn & Suites By Radisson, Bengaluru Hebbal Road has pool(s) that belong to one or more of the following categories: Panoramic View Pool.

Yes, a spa is available at Country Inn & Suites By Radisson, Bengaluru Hebbal Road.

No, Country Inn & Suites By Radisson, Bengaluru Hebbal Road doesn't allow dogs.

No, parking facilities aren't available at Country Inn & Suites By Radisson, Bengaluru Hebbal Road.

No, Country Inn & Suites By Radisson, Bengaluru Hebbal Road doesn't have a gym.

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