Burnett Arms Hotel
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Summary of reviewsThe Burnett Arms Hotel in Banchory enjoys widespread praise for its prime central location. This positioning offers guests the convenience of nearby shops, restaurants and cafes, all enhanced by the charming surroundings and the town's natural beauty. The hotel's friendly and helpful staff also play a significant role in making stays enjoyable. Despite minor issues with noise and occasional challenges in accessing internet services, guests find the overall atmosphere vibrant and welcoming, making it a suitable choice for both short and extended stays.
Breakfast at the hotel generally receives high marks for quality with guests enjoying hearty, freshly cooked options. However, there are noted areas for improvement, such as the variety of vegetarian options, occasional slow service and better communication regarding the breakfast charge. Nonetheless, many diners find the experience satisfying and the offerings worth the cost.
Dinner offerings at the hotel are highly regarded. Guests frequently describe the pub food as delicious and well-priced, appreciating the variety and the efficiency of the service. While a few found the meals average, the majority see the dining experience as a highlight of their stay.
The rooms are generally appreciated for their cleanliness, spaciousness and comfort, though there are mentions of outdated decor and occasional maintenance issues. Recently refurbished rooms and friendly staff contribute positively to the experience, but there's a noted inconsistency in cleanliness and upkeep across different areas of the hotel.
Staff at Burnett Arms Hotel receive high praise for being friendly, accommodating and efficient, despite occasional understaffing issues leading to delays. The welcoming nature of the staff significantly enhances the guest experience.
Free parking is another considerable advantage with guests finding it convenient and accessible, although the parking lot could sometimes be full and could benefit from better maintenance. For families, the hotel offers a friendly environment with spacious rooms and pet-friendly policies, further facilitated by attentive staff who accommodate specific needs like adjoining rooms.
While the comfort of the beds also garners mixed reviews, many guests appreciate the overall comfort and cleanliness with some noting the beds were exceptionally comfortable. The combination of an excellent location, quality food, attentive service and a family-friendly atmosphere makes Burnett Arms Hotel a favorable choice for many travelers.
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Breakfast at the hotel generally receives high marks for quality with guests enjoying hearty, freshly cooked options. However, there are noted areas for improvement, such as the variety of vegetarian options, occasional slow service and better communication regarding the breakfast charge. Nonetheless, many diners find the experience satisfying and the offerings worth the cost.
Dinner offerings at the hotel are highly regarded. Guests frequently describe the pub food as delicious and well-priced, appreciating the variety and the efficiency of the service. While a few found the meals average, the majority see the dining experience as a highlight of their stay.
The rooms are generally appreciated for their cleanliness, spaciousness and comfort, though there are mentions of outdated decor and occasional maintenance issues. Recently refurbished rooms and friendly staff contribute positively to the experience, but there's a noted inconsistency in cleanliness and upkeep across different areas of the hotel.
Staff at Burnett Arms Hotel receive high praise for being friendly, accommodating and efficient, despite occasional understaffing issues leading to delays. The welcoming nature of the staff significantly enhances the guest experience.
Free parking is another considerable advantage with guests finding it convenient and accessible, although the parking lot could sometimes be full and could benefit from better maintenance. For families, the hotel offers a friendly environment with spacious rooms and pet-friendly policies, further facilitated by attentive staff who accommodate specific needs like adjoining rooms.
While the comfort of the beds also garners mixed reviews, many guests appreciate the overall comfort and cleanliness with some noting the beds were exceptionally comfortable. The combination of an excellent location, quality food, attentive service and a family-friendly atmosphere makes Burnett Arms Hotel a favorable choice for many travelers.
Hotel near Golf Courses
Located in Banchory, it provides access to nearby golf courses like Banchory Golf Club.
Dog Friendly Hotel
This hotel is dog-friendly, allowing dogs to relax in the spacious booths. It offers bar snacks and meals where dogs are welcome. There is a charge of £10 per pet per night.
Hotel with Parking
This hotel offers a convenient and secure parking experience with its own hotel-owned car park on-site, which is available for free self-parking.
3-Star Hotel
Located in Banchory, this hotel offers a comfortable stay with positive guest feedback. The location in Banchory makes it a good choice for exploring Royal Deeside.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Business Hotel
Small Hotel
Guest Reviews
Nestled right in the heart of Banchory, the Burnett Arms Hotel boasts a prime location that caters to a variety of needs and preferences. Its central positioning makes it incredibly convenient with easy access to shops, restaurants and cafes right on the doorstep. Guests consistently appreciate the hotel's proximity to the town's facilities and the ease of parking.
The charming surroundings are complemented by the friendly and helpful staff, who contribute to an enjoyable stay. Despite the occasional noise, the superb location coupled with excellent food and drink options makes this hotel a practical choice for both overnight stays and extended visits.
Moreover, Banchory's natural beauty enhances the charm of the hotel, providing a picturesque backdrop and appealing to those looking to explore the area. Overall, the Burnett Arms Hotel's location is repeatedly praised for its convenience, centrality and the vibrant atmosphere it offers to its guests.
Guests of the Burnett Arms Hotel have shared a mixed yet largely positive consensus about the breakfast offerings. The breakfast is consistently described as very good, excellent, superb and freshly cooked, receiving high marks for quality. Diners particularly appreciated the substantial and filling nature of the breakfast, often mentioning traditional cooked options and specific items like French toast with maple syrup and poached eggs with salmon. Despite the high praise, some guests noted that vegetarian options were limited and the flat rate could be deemed expensive, especially for those seeking lighter fare like toast.
Moreover, the breakfast service, while friendly and accommodating, occasionally suffered from delays, likely due to staff shortages. A few guests also pointed out issues such as insufficient lighting in the breakfast room, limited food selection and a lack of early morning breakfast service, particularly on Sundays. While some felt that the extra charge for breakfast was not always communicated clearly upon booking, many found the price reasonable and the meal well worth the cost. Overall, the breakfast experience at Burnett Arms Hotel appears to be satisfying for most with room for minor improvements in variety and service efficiency.
The dinner offerings at the Burnett Arms Hotel have received a variety of feedback from guests with a significant majority praising the experience. Numerous diners highlighted the excellent quality of the pub food, often using terms like delicious, great and lovely to describe their meals. Many enjoyed the freshly cooked and hot evening meals and appreciated the broad range of meal options available, which they found to be fairly priced and offering good value. The quick and efficient service was also noted by several reviewers.
While a few guests found the food to be average or below standard, the general consensus was highly positive with many meals being described as superb and tasty. Breakfast choices were similarly lauded for being varied and nicely cooked. Overall, the hotel's dinner offerings were often cited as a reason guests would return, underscoring the dining experience as a highlight of their stay.
The Burnett Arms Hotel offers a mix of experiences for its guests with a generally comfortable and clean atmosphere. Many reviews highlighted that the rooms were spacious, clean and often cozy with a number of guests noting comfortable beds and good-sized bathrooms. Some rooms have been recently refurbished to a high standard and feature modern amenities, contributing to a positive stay.
However, some guests pointed out that parts of the hotel feel quite outdated and could use a revamp, particularly in terms of decor and bed linens. A few rooms were described as small, dimly lit or musty with occasional issues regarding cleanliness and maintenance. Additionally, there were comments about the temperature inconsistencies with the showers and some minor difficulties in finding staff when needed.
Overall, while the hotel might benefit from some updates and more consistent attention to detail, the friendly and accommodating staff and the cleanliness and comfort of the rooms make it a decent option, particularly if value for money is a priority.
The beds at the Burnett Arms Hotel have received mixed reviews from guests. Many guests praised the beds for being comfortable and providing a good night's sleep with some even describing the beds as super comfy and better than sleeping at home. Rooms are often noted to be spacious with clean bedding contributing positively to the overall comfort. However, some guests noted issues with the beds, including being cramped for taller people, creaky frames and the occasional uncomfortable or lumpy mattress. There were also mentions of old and worn bedsheets needing an update. Despite these mixed reviews, the hotel also garnered positive feedback on other aspects such as the excellent food and service, contributing to a generally favorable stay experience.
The Burnett Arms Hotel has garnered a mix of reviews regarding its cleanliness. Many guests have highlighted the rooms as clean and comfortable with fresh bedding and towels. Several mentions have noted the spaciousness and tidiness of the rooms, coupled with the hotel being very quiet at night, ensuring a restful stay.
However, the overall state of cleanliness across the hotel appears inconsistent. Some guests encountered rooms that were not up to standard, pointing out issues such as dust, unclean toilets and dated interiors. Specific areas like the car park entrance, corridors and staircases showed signs of neglect, including unvacuumed carpets and musty smells.
Additional concerns were raised about poor water quality and inconsistent shower temperatures. While some bathrooms were clean and spacious, others appeared old and in need of modernization.
In conclusion, while there are positives like clean rooms and comfortable beds, there is also room for improvement in maintaining consistent cleanliness and updating the facilities.
The experience at the Burnett Arms Hotel is notable for its staff, who are frequently described as very friendly, helpful and accommodating. Numerous reviews highlight the staff’s warm and welcoming nature with many guests noting how friendly and attentive the team is. The staff’s effort to be pleasant, efficient and accommodating appears consistent with several mentions of them going above and beyond to meet guests' needs. For many, the friendly atmosphere created by the team made them feel especially welcomed and comfortable.
However, there are mentions of the hotel being understaffed with some observing the staff extremely busy but still trying their best to manage. A few experiences indicated delays and moments of unavailability, such as long wait times and no one present at breakfast, reflecting potential staffing challenges. Nevertheless, the positive interactions and exceptional service from the staff leave a lasting impression on most guests, making the Burnett Arms Hotel a welcoming spot despite occasional hiccups. Overall, the staff's dedication greatly contributes to an enjoyable stay.
The WiFi situation at Burnett Arms Hotel has garnered mixed reactions from guests. While some have appreciated the free WiFi and found it to be good, others experienced significant issues with connectivity. Several guests noted that WiFi coverage was poor unless they were in the bar area and some reported that the service was unavailable throughout their stay. Intermittent signal and complete lack of internet access were also mentioned with reasons including the hotel changing its WiFi provider. Overall, potential guests relying heavily on WiFi might encounter challenges during their stay.
Burnett Arms Hotel offers a variety of parking options that guests generally find convenient and easy. Many reviews highlight the availability of free and on-site parking, which adds significant value to their stay. Parking is described as good, great and very handy, suggesting that most guests have positive experiences. There is a hotel-owned parking lot, enhancing convenience for those traveling by car.
However, some guests noted that parking spots can be limited and the space might occasionally be completely full. Despite this, there are no major issues reported related to parking. Some guests did mention that the parking area could use some tidying up, but overall, the consensus remains that the parking facilities at Burnett Arms Hotel are a significant benefit to staying at the hotel.
Burnett Arms Hotel in Banchory is praised for its family-friendly environment and central location. Families appreciate the spacious and clean rooms, ideal for a comfortable stay with kids. The hotel staff is noted for being friendly and accommodating, ensuring that guests' needs are met. This includes making arrangements for adjoining rooms when requested. The hotel's policy to allow small dogs adds to the convenience for families traveling with pets. The on-site dining experience allows pets to join, making mealtimes more enjoyable for families. Although some guests found the snack menu limited and the group dinners somewhat disorganised, the overall consensus highlights the hotel's excellent location and welcoming atmosphere, making it a great choice for family trips.
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Location
The charming surroundings are complemented by the friendly and helpful staff, who contribute to an enjoyable stay. Despite the occasional noise, the superb location coupled with excellent food and drink options makes this hotel a practical choice for both overnight stays and extended visits.
Moreover, Banchory's natural beauty enhances the charm of the hotel, providing a picturesque backdrop and appealing to those looking to explore the area. Overall, the Burnett Arms Hotel's location is repeatedly praised for its convenience, centrality and the vibrant atmosphere it offers to its guests.
Breakfast
Moreover, the breakfast service, while friendly and accommodating, occasionally suffered from delays, likely due to staff shortages. A few guests also pointed out issues such as insufficient lighting in the breakfast room, limited food selection and a lack of early morning breakfast service, particularly on Sundays. While some felt that the extra charge for breakfast was not always communicated clearly upon booking, many found the price reasonable and the meal well worth the cost. Overall, the breakfast experience at Burnett Arms Hotel appears to be satisfying for most with room for minor improvements in variety and service efficiency.
Dinner
While a few guests found the food to be average or below standard, the general consensus was highly positive with many meals being described as superb and tasty. Breakfast choices were similarly lauded for being varied and nicely cooked. Overall, the hotel's dinner offerings were often cited as a reason guests would return, underscoring the dining experience as a highlight of their stay.
Rooms
However, some guests pointed out that parts of the hotel feel quite outdated and could use a revamp, particularly in terms of decor and bed linens. A few rooms were described as small, dimly lit or musty with occasional issues regarding cleanliness and maintenance. Additionally, there were comments about the temperature inconsistencies with the showers and some minor difficulties in finding staff when needed.
Overall, while the hotel might benefit from some updates and more consistent attention to detail, the friendly and accommodating staff and the cleanliness and comfort of the rooms make it a decent option, particularly if value for money is a priority.
Beds
Cleanliness
However, the overall state of cleanliness across the hotel appears inconsistent. Some guests encountered rooms that were not up to standard, pointing out issues such as dust, unclean toilets and dated interiors. Specific areas like the car park entrance, corridors and staircases showed signs of neglect, including unvacuumed carpets and musty smells.
Additional concerns were raised about poor water quality and inconsistent shower temperatures. While some bathrooms were clean and spacious, others appeared old and in need of modernization.
In conclusion, while there are positives like clean rooms and comfortable beds, there is also room for improvement in maintaining consistent cleanliness and updating the facilities.
Staff
However, there are mentions of the hotel being understaffed with some observing the staff extremely busy but still trying their best to manage. A few experiences indicated delays and moments of unavailability, such as long wait times and no one present at breakfast, reflecting potential staffing challenges. Nevertheless, the positive interactions and exceptional service from the staff leave a lasting impression on most guests, making the Burnett Arms Hotel a welcoming spot despite occasional hiccups. Overall, the staff's dedication greatly contributes to an enjoyable stay.
Wi-Fi
Parking
However, some guests noted that parking spots can be limited and the space might occasionally be completely full. Despite this, there are no major issues reported related to parking. Some guests did mention that the parking area could use some tidying up, but overall, the consensus remains that the parking facilities at Burnett Arms Hotel are a significant benefit to staying at the hotel.
Family
No, Burnett Arms Hotel doesn't have any pool.
No, a spa isn't available at Burnett Arms Hotel.
Yes, Burnett Arms Hotel welcomes dogs.
Yes, parking facilities are available at Burnett Arms Hotel.
No, Burnett Arms Hotel doesn't have a gym.
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