Cholchan Pattaya Beach Resort - SHA Extra Plus is praised for its tranquil and scenic location, offering beautiful sea views and a hidden retreat away from the bustling center of Pattaya. Positioned by the beach, guests enjoy serene, green surroundings perfect for relaxation, walking and cycling. The large, inviting pool is a notable highlight, often described as well-maintained, spacious and ideal for both children and adults.
Despite generally positive feedback, the resort's remote location poses challenges for guests without their own transport, as public transportation options are limited and attractions are a 15-30 minute drive away. While some guests found the nearby roadside restaurant convenient and enjoyable, exploring more of Pattaya necessitates a car.
Breakfast at the resort has mixed reviews. Some guests enjoyed the variety, particularly the fried rice and found it to be reasonably priced and decent in quality. However, the buffet mainly caters to Chinese, Thai and South Korean preferences, leaving Western guests and vegetarians with limited options. There were also concerns about the lack of variety, cold dishes and insufficient restocking towards the end of service.
The rooms offer a mix of experiences. Guests appreciated the spaciousness, cleanliness and stunning sea views. The helpful and attentive staff further enhanced their stay. However, the hotel shows signs of age with dated decor, noisy air conditioning and worn furniture being common complaints. Despite the need for upgrades, for those who prioritize space and scenic views, the rooms are a fair choice.
Cleanliness also receives mixed reviews. While some visitors found the rooms and property clean, others reported issues like dust, mold and pests. The communal areas seemed less well-maintained and there were occasional disruptions by cleaning staff in the early morning.
Staff interactions are mostly positive with many guests lauding the friendly, polite and supportive nature of the employees. Though there were instances of unhelpful or rude behavior, particularly at reception, the overall hospitality and helpfulness of the staff were well-received.
Wi-Fi service at the resort garnered mixed feedback. Some guests praised the reliable signal, while others faced poor connectivity, especially in certain areas without adequate information on how to connect.
The swimming pool stands out as a favorite among guests, described as large, clean and surrounded by beautiful gardens with beach views. Issues with the pool bar's operational hours and occasional cleanliness problems were noted, but the overall sentiment remains highly positive.
The beach, while offering lovely views and a peaceful atmosphere, was criticized for being dirty and unsuitable for swimming due to mud and debris. Despite this, the scenic beachfront still provided a charming backdrop for a quiet retreat.
Regarding beds, there are varied opinions. Some guests found the beds comfortable, while others described them as too hard or firm with particularly stiff pillows detracting from overall comfort. The consensus indicates a need for improvement in bed comfort.
Overall,
Cholchan Pattaya Beach Resort - SHA Extra Plus is a serene and attractive option for guests seeking relaxation by the sea with beautiful surroundings, friendly staff and a standout pool, although it could benefit from updates and some service improvements.