Centara Riverside Hotel Chiang Mai is favorably located along the serene banks of the Ping River, providing picturesque views and a tranquil atmosphere. Its proximity to a hospital, a 7-Eleven store and easy access to the airport enhances convenience, despite being somewhat removed from the bustling city center. However, the peaceful setting, beautiful old-style architecture and breathtaking river views, especially from higher floors, significantly contribute to a comfortable and charming stay.
The hotel's breakfast is a strong highlight, featuring a delicious and extensive buffet with a variety of Chinese, Thai and Western dishes. Guests particularly appreciate the high quality of the food, including tasty strawberry and blueberry jams and hearty breakfast options. Although a few noted limited variety and occasional slow service, the overall sentiment is overwhelmingly positive.
Rooms at the hotel are spacious, clean and comfortable with large, cozy beds and modern renovated appearances in some areas. The wide layout and laminate flooring add to the appeal, along with stunning city views from higher floors and specific suites like the Junior Suite. The staff receives consistent praise for being friendly, helpful and professional, ensuring a pleasant experience for guests.
Cleanliness is another area where the hotel excels. Rooms and common areas are well-maintained, providing a tidy and hospitable environment. Guests also rave about the beautiful views from their accommodations and reliable WiFi service.
The hotel's staff significantly enhances the guest experience with their friendliness, politeness and high-quality service. Many reviewers emphasize their efficiency, particularly at check-in and their ability to meet any requests with a smile, making visitors feel welcomed and well cared for.
The pool is highly appreciated for its generous size and tranquil atmosphere, especially in the mornings. Guests enjoy ample sun beds and the attentive poolside service, although there is a mention of the area needing some attention. Nonetheless, it remains a significant highlight due to its quality and relaxation value.
While the beds receive mixed reviews with some finding them comfortable and others noting issues with firmness or mattress condition, the hotel generally offers a comfortable sleep with spacious accommodations.
Overall,
Centara Riverside Hotel Chiang Mai provides a balanced blend of comfort, convenience and charm, supported by exceptional service, making it a highly recommended choice for travelers.