Info
Summary of reviewsHotel IYA is highly regarded for its convenient and accessible location, particularly for students, business travelers and those visiting nearby institutions like Thammasat University and Thammasat Hospital. The hotel’s proximity to major roads makes commuting easy, although the busy main road can lead to traffic noise and some guests suggest having a vehicle for better accessibility.
The breakfast at Hotel IYA has received mixed reviews. Many guests appreciate the delicious offerings and commend the service, especially highlighting the fried rice with egg. However, the limited and repetitive menu options are a point of dissatisfaction for many guests, who feel that a more varied selection or buffet format would be an improvement.
Guests have mixed feelings about the rooms, praising their spaciousness and effective air conditioning. Many find the family rooms convenient and generally clean. However, some have noted issues with dust, maintenance problems like malfunctioning hot water and occasional musty smells. The wooden furniture adds charm but can make rooms feel dark. Noise from hallways and a lack of modern conveniences like microwaves and coffee facilities are other areas noted for improvement.
Cleanliness in the hotel is also a mixed bag. While many guests find the rooms tidy and well-maintained, others have noted dust on furniture and linens, as well as issues with dirty cups and improperly cleaned items. This inconsistency in cleanliness suggests a need for more focused attention to detail.
The staff at Hotel IYA consistently receive high marks for their helpfulness and responsiveness. Guests appreciate the front desk’s efficient handling of reservations and the friendly attitude of the service staff. The breakfast staff are particularly noted for their kindness. Despite some communication challenges due to limited English proficiency and occasional busyness of staff, the overall dedication and intention to provide good service stand out positively.
In summary, Hotel IYA combines a convenient location and spacious rooms with a need for improved breakfast variety, cleaner accommodations and consistent service to meet guests' expectations fully.
Show moreRead review summaries for all categories
Categories
