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Summary of reviewsSpringHill Suites by Marriott Baltimore Downtown Convention Center Area offers an appealing stay for guests exploring Baltimore. The hotel's prime location near attractions like the Hippodrome, CFG Bank Arena, Camden Yards, and the Inner Harbor is highly appreciated, providing easy access to shows, sports events, and shopping districts. This central position is perfect for both leisure and business travelers, despite occasional concerns about safety in nearby streets. The rooms are widely praised for their spaciousness, cleanliness, and contemporary design, providing a comfortable and quiet retreat with pleasant city views. The hotel's cleanliness standards ensure a fresh and welcoming atmosphere, further enhanced by the accommodating staff known for their friendliness and professionalism.
Breakfast is generally satisfying with a variety of options, though there are mixed reviews regarding consistency and timing. The hotel's outstanding beds receive high marks for comfort, contributing to a restful stay. Families find the hotel accommodating, with spacious rooms adequate for their needs. Business travelers benefit from the hotel's modern amenities, reliable internet, and strategic location for events and work-related activities.
However, parking is a noted concern, with valet being the main option and perceived as costly, leading some guests to seek alternative parking solutions nearby. Overall, SpringHill Suites succeeds in delivering a comfortable, clean, and welcoming experience, making it a favorable choice for visitors to Baltimore, whether for family vacations or business trips. Show more
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Dog Friendly Hotel
This hotel is pet-friendly.
Hotel with Free Wi-Fi
SpringHill Suites generally offers free Wi-Fi. Its location near the convention center suggests it caters to business travelers who require reliable internet.
Hotel with EV Charging Stations
This SpringHill Suites offers EV charging stations for guests. Its location near the Convention Center is convenient for event attendees.
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Room Types
Queen Suite with Two Queen Beds and Sofa BedProviding free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite provides a TV with streaming services, a tea and coffee maker, a wardrobe, a sofa as well as city views.
Standard Suite with Two Queen BedsOffering free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite offers a TV with streaming services, a tea and coffee maker, a wardrobe, heating as well as city views.
King Suite with Sofa BedFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite features a TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views.
Standard King SuiteFeaturing free toiletries, this suite includes a private bathroom with a bath or a shower and a hairdryer. The air-conditioned suite features a TV with streaming services, a tea and coffee maker, a seating area, a dining area as well as city views.
Double Queen Room with ViewThe unit has 2 beds.
Guest Reviews
Location
SpringHill Suites by Marriott Baltimore Downtown Convention Center Area offers a prime location for guests looking to explore Baltimore's vibrant downtown attractions. Nestled conveniently near the Hippodrome, CFG Bank Arena, Camden Yards, and the Inner Harbor, this hotel provides easy access to a plethora of shows, sports events, and bustling shopping districts. Guests appreciate the hotel's central position, which places them within walking distance of key venues and attractions such as Oriole Park, Lexington Market, and public transportation, making it an ideal choice for both leisure and business travelers.
The hotel itself is praised for its cleanliness, spacious and comfortable rooms, and welcoming atmosphere. Visitors also commend the friendly and accommodating staff, enhancing the overall experience despite the surrounding area's urban challenges. The unique charm of the hotel, housed in a former bank building, adds to its appeal.
However, it's important to note that the neighborhood's safety has been a concern for some guests, with mentions of a less desirable environment outside the hotel. While the location is perfect for accessing the city's highlights, caution is advised when navigating the nearby streets, especially at night. Despite this, the hotel's strategic location and comfort level make it a worthy base for exploring Baltimore's diverse offerings.
Breakfast
SpringHill Suites by Marriott Baltimore Downtown Convention Center Area offers a breakfast experience that primarily receives positive feedback from guests. There is a variety of choices available, including staples such as eggs, sausage, waffles, fruit, and oatmeal, catering to diverse tastes and preferences. Some guests have praised the breakfast as being both delicious and satisfying, with many mentioning how well-stocked and nicely prepared it was. However, it should be noted that there are some criticisms, with a few guests finding the offerings somewhat hit or miss in terms of selection, quality, and consistency. While several reviews highlight the breakfast as exceptional, delivering a great start to the day, others suggest that improvements could be made, particularly in maintaining the freshness of specific items like bread and pastries. The timing and availability of breakfast services also received mixed opinions, as some guests felt it was open a bit late, especially on weekends. Overall, despite areas for enhancement, the breakfast at SpringHill Suites generally aligns with guests' expectations, offering a solid morning meal with ample options.
Rooms
The SpringHill Suites by Marriott Baltimore Downtown Convention Center Area is widely praised for its impressive rooms. Guests consistently highlight the spaciousness and comfort, describing the rooms as large with high ceilings and tall windows that add to the airy feel. The modern, stylish design and decor of the rooms are much appreciated, lending a contemporary vibe to the accommodations. Cleanliness is frequently noted, with many reviewers describing the rooms as incredibly clean, neat, and tidy. The hotel has been recently renovated, contributing to its fresh, updated look and feel. Many guests also mention the comfort of the beds and the overall cozy atmosphere of the rooms. The soundproofing appears to be excellent, ensuring a quiet and restful stay. Overall, visitors often find the rooms to be beautifully designed, well-equipped, and welcoming, often mentioning pleasant views of the city from their windows. Despite a few minor concerns, the overall feedback reflects a positive and enjoyable experience with the accommodations at this hotel.
Beds
SpringHill Suites by Marriott in the Baltimore Downtown Convention Center area receives high marks for its comfortable and well-designed accommodations, particularly the beds. Guests consistently praise the beds as very comfortable, with many finding them super soft, impeccably clean, and featuring a perfect balance of firmness and comfort, enhanced by a good pillow top. The spacious rooms complement the plush bedding, creating an inviting and restful atmosphere. Visitors appreciate the ample size of the beds, noting they are large enough to offer a comfortable experience without feeling cramped. Pillows are also highlighted for their fluffy and comfortable nature, adding to the overall restful experience. Despite a couple of remarks about the beds being firmer than desired or the king beds seeming smaller, the general sentiment is that the beds greatly contribute to a satisfying stay at the hotel. Additionally, while the location is noted to be in proximity to some less desirable street corners, the historic building and its great rooms enhance the overall appeal of staying at this property.
Cleanliness
SpringHill Suites by Marriott Baltimore Downtown Convention Center Area consistently impresses guests with its high standards of cleanliness and comfort. The hotel earns praise for maintaining immaculate rooms and facilities, which are both stylish and cozy, leaving visitors satisfied with their overall experience. The property's cleanliness is highlighted as impeccable, lending a fresh and presentable atmosphere throughout. Guests appreciate the unique and well-kept rooms, which offer spacious and quiet retreats for those staying at the hotel.
The attentive and accommodating staff further enhance the experience, with many guests finding them warm, welcoming, and friendly. Despite the occasional inconvenience, such as a noisy event or an issue with the room's mini refrigerator, the positive aspects of the hotel's cleanliness and service remain the focal points of guest reviews. Even with minor setbacks, the allure of clean and modern decor, coupled with excellent customer service, ensures guests feel comfortable and well cared for during their stay. While security inside the hotel is commendable, some reviewers mentioned a slight concern about safety in the surrounding area.
Overall, SpringHill Suites’ attention to cleanliness, paired with its helpful and friendly staff, creates a favorable impression that encourages guests to return for another visit.
Staff
At SpringHill Suites by Marriott Baltimore Downtown Convention Center Area, guests consistently praise the hotel's staff for their exceptional friendliness and professionalism. From the moment of arrival, the staff sets a welcoming tone, ensuring every guest feels at home. The front desk personnel are noted for their politeness and readiness to assist, often going above and beyond to address any inquiries or needs. Security is well-managed, with vigilant staff ensuring guests feel secure throughout their stay.
Many guests highlight individual staff members for making their experiences memorable, including bartenders and valet staff who deliver superior service with warmth. The bartender, Chivon, is renowned for her friendliness and excellent drinks, contributing to the hotel’s inviting atmosphere. Additionally, security personnel, especially during second shifts, receive commendations for their helpfulness and friendliness, providing peace of mind in the evenings.
Guests consistently note the staff’s attention to detail and willingness to accommodate, highlighting an outstanding level of hospitality. From ensuring welcoming interactions to displaying courteous behavior, the team at SpringHill Suites is efficient and knowledgeable, creating a pleasant and comforting environment for all guests. Overall, the hotel’s staff excels in delivering superior customer service, making visitors feel valued and contributing significantly to their positive experiences at the property.
Parking
At SpringHill Suites by Marriott Baltimore Downtown Convention Center Area, parking is a notable aspect of the guest experience. Many visitors have shared their experiences about the parking situation, which seems to lean heavily towards valet parking as the only option offered on the premises. While the valet team is often praised for their friendliness and efficiency, the cost of this service has been mentioned frequently as a concern. The valet service charges are perceived as quite high, often ranging around $40 to $45 per day, not including tips, with some guests mentioning even higher fees.
Although there is no dedicated parking garage within the hotel premises, guests have mentioned the availability of alternative parking options, such as a self-parking garage directly across the street, and street parking during weekdays, offering slightly more affordable rates. Despite these alternatives, some guests find the parking arrangements to be less than ideal, confused by the overall setup, and uncomfortable navigating through traffic, especially during peak checkout times.
For those preferring the convenience of not having to search for parking themselves, the valet service allows them to leave their vehicle in what they perceive as safe hands. However, the lack of included parking and the necessity to budget for additional parking expenses remain consistent points of feedback.
Family
SpringHill Suites by Marriott Baltimore Downtown Convention Center Area offers a convenient option for families visiting Baltimore, whether for leisure or business. The hotel provides ample space to accommodate families, making it suitable for gatherings of multiple generations. Guests have found the rooms spacious enough for a family of three or four, offering comfortable accommodation without feeling cramped. The hotel's central location is advantageous for exploring the city, although guests are advised to be cautious about their surroundings when venturing out. While some reviews highlight a lack of dishware for longer family stays, overall impressions suggest that the hotel is a reasonable choice for families in transit looking for a comfortable base in Baltimore.
Business
SpringHill Suites by Marriott Baltimore Downtown Convention Center Area has been favorably reviewed for its suitability for business travelers. Its prime location next to the Hippodrome Theatre, Camden Yards, and the Arena makes it an excellent choice for those attending shows and events nearby. Guests found the hotel modern and meticulously clean, offering a comfortable stay. The speedy and reliable free internet access supports seamless remote work and business activities, making it a good choice for travelers who need to stay connected.
The staff is noted for their professionalism, with a commendable business-like approach that enhances the overall guest experience. Pricing is considered competitive, with spacious rooms that accommodate varying needs, including a small living area with a sofa bed, providing extra comfort for guests. While valet services occasionally experience delays, they are generally fast when working efficiently. Overall, this hotel is highly recommended for business trips due to its convenient location, excellent service, and suitable amenities for business travelers.
No, SpringHill Suites by Marriott Baltimore Downtown Convention Center Area doesn't have any pool.
No, a spa isn't available at SpringHill Suites by Marriott Baltimore Downtown Convention Center Area.
Yes, SpringHill Suites by Marriott Baltimore Downtown Convention Center Area welcomes dogs.
Yes, parking facilities are available at SpringHill Suites by Marriott Baltimore Downtown Convention Center Area.
Yes, SpringHill Suites by Marriott Baltimore Downtown Convention Center Area has a gym.