4-Star HotelThis hotel features a fitness center, terrace, a restaurant and bar. The rooms are equipped with air conditioning, a desk, a coffee machine, a fridge, a safety deposit box, a flat-screen TV and a private bathroom with a shower. It provides excellent service and comfort.
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Summary of reviews related to the '4 Star' categoryThe Merchant Baku, a four-star hotel that opened its doors in 2020, has been highly praised for offering comfort and excellence. Many reviews commend the hotel for delivering a four-star experience that rivals and at times exceeds, the standards of higher-rated establishments. The exceptional service is frequently highlighted, often described as reaching five-star and even six-star levels. The hotel provides well-appointed, luxurious rooms, a perfect location and a friendly and courteous staff, ensuring a delightful stay for guests.
Despite its official four-star rating, many guests feel that The Merchant Baku deserves a five-star classification due to the exceptional cleanliness, high-quality facilities and elegant surroundings it offers. The boutique charm of the hotel, combined with the excellently equipped rooms and meticulous cleanliness, further elevates its appeal. While a few minor criticisms such as the limited breakfast options and subpar toiletries were noted, these do not detract significantly from the overall positive experience.
Guests who have stayed multiple times mention consistent service and comfort levels with some describing it as superb and perfect. As a high-quality four-star hotel offering a surprising level of excellence, The Merchant Baku truly stands out in Baku’s hospitality scene.
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