Premier Palace Baku

Baku 40.39717200, 49.82560400 , Həsən əliyev Küçəsi 7c (Show on Map)
9.0
Excellent


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Summary of reviewsPremier Palace Baku enjoys a favorable location for visitors eager to explore the city, surrounded by numerous restaurants, shops and essential amenities. Despite being slightly distant from the city center, affordable transportation options like taxis and Bolt make it easily accessible. The proximity to Nizami Street, known for its vibrant atmosphere and coffee points like BALOO Coffee, further adds to its appeal. The hotel's location is deemed convenient and comfortable, supported by polite and helpful staff.

The breakfast experience at Premier Palace Baku presents a mixed picture. On the positive side, many guests praise the variety and quality of hot dishes, baked goods and fruits tailored to European tastes with room service available at no extra charge. However, some guests feel it lacks essential items and variety, describing it as basic and not up to a 5-star standard.

Rooms at Premier Palace Baku are frequently praised for being spacious, clean and comfortable. Guests appreciate the large room and bed sizes with some receiving complimentary upgrades to superior suites. The cleanliness and stylish decor further enhance the experience, though a few mention older furniture and occasional cigarette smells.

Cleanliness receives generally positive feedback with many guests noting well-maintained rooms and common areas. Despite minor issues like old towels and occasional bathroom lapses, the hotel is considered sufficiently clean overall. The proactive housekeeping team and clean environment are commendable.

The staff at Premier Palace Baku earn high praise for their friendliness, politeness and helpfulness. Notable individuals like General Manager Javid and receptionist Tural are singled out for exceptional service. Guests consistently highlight the staff's responsiveness and professionalism, enhancing their overall stay.

The Wi-Fi service receives mixed reviews with some guests experiencing fast connections while many report weak signals, disconnections and non-functional internet, indicating room for improvement.

The spa facilities are well received with guests appreciating the pool, jacuzzi, sauna and Turkish bath. While a few note areas for improvement, such as the Turkish hamam's steam levels, the spa is generally considered a positive feature.

Reviews on the beds are mixed; while comfortable king-size beds are mentioned, some guests report issues with bed comfort, cleanliness and unpleasant smells. Improved bedding quality could significantly enhance the guest experience.

Overall, Premier Palace Baku is favored for its location, spacious and clean rooms and exceptional staff, making it a good choice for travelers seeking a comfortable stay. Improvements in breakfast variety, Wi-Fi connectivity and bed quality could further elevate the guest experience.
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Categories
Luxury Hotel
The name 'Premier Palace' signifies a high level of luxury and exclusivity, suggesting opulent accommodations and premium services for a discerning clientele.

Hotel with Heated Pool
Guests at Premier Palace Baku can enjoy a heated indoor pool. The hotel also offers a spa and wellness centre with a Turkish steam room, Turkish bath, and sauna facilities.

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel with Swimming Pool

  Heated Pool    Indoor Pool  


Business Hotel

Hotel with Parking

Hotel with Gym

4-Star Hotel

Hotel with Indoor Pool

Room Types
Standard Double or Twin Room Featuring free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned twin/double room features a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views.

Deluxe Double or Twin Room Offering free toiletries and bathrobes, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with cable channels, a private entrance, soundproof walls, a minibar as well as city views. The unit has 1 futon.

Superior Suite Boasting a private entrance, this air-conditioned suite comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The suite features soundproof walls, a minibar, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed and 1 futon.

Apartment Boasting a private entrance, this air-conditioned apartment comes with a kitchen, 1 bedroom and 1 bathroom with a bath and a shower. The kitchen features a stovetop, kitchenware and an electric kettle. The apartment features soundproof walls, a minibar, a seating area, a flat-screen TV with cable channels, as well as city views. The unit has 1 bed and 2 futons.

Two-Bedroom Suite Boasting a private entrance, this air-conditioned suite features 1 living room, 2 separate bedrooms and 2 bathrooms with a bath and a shower. The spacious suite features a flat-screen TV with cable channels, soundproof walls, a minibar, a seating area as well as city views. The unit has 4 beds and 1 futon.

Guest Reviews
9.0
Excellent
Location
Premier Palace Baku offers a favorable location for visitors looking to explore the city, as it is surrounded by numerous restaurants, shops and essential amenities such as supermarkets and pharmacies. While some guests note that the hotel is a bit far from the city center, requiring a taxi or metro ride, it remains an easily accessible place with affordable transportation options, including Bolt. In a clean and elegant city like Baku, the hotel's location proves to be convenient for strolls and accessing major attractions without much hassle. Noteworthy is the proximity to Nizami Street, renowned for its vibrant atmosphere and a selection of local coffee points like BALOO Coffee, making it a great choice for coffee lovers. Overall, Premier Palace Baku garners positive feedback for its location and the comfort it offers, backed by the polite and helpful staff.

Breakfast
Premier Palace Baku offers a breakfast experience that has garnered mixed reviews from its guests. While there is notable praise for the variety and quality offered to some patrons, others have found it lacking for a 5-star establishment.

On the bright side, several guests highlighted the breakfast as exceptional with a rich selection of hot dishes, baked goods, cottage cheese and fruits tailored to European tastes. The pancakes were specifically mentioned as delicious and the open buffet provides a complete variety of options. Moreover, breakfasts can be served in the room at no extra charge for those unable to visit the restaurant, which was particularly appreciated by guests.

However, there are multiple accounts indicating areas for improvement. Some guests pointed out the lack of essential items such as yogurt, vegetables, coffee machines and cups. While the breakfast options changed daily, many found the offerings repetitive and lacking in variety. Several guests described the breakfast as basic, tasteless and not up to the standards expected of a 5-star hotel with some finding it to be a disappointment.

In summary, guests at Premier Palace Baku have had varied experiences with the breakfast. Although it has pleased many with its comprehensive selection and some standout dishes, others feel it could benefit from an upgrade to meet higher quality expectations.

Rooms
Premier Palace Baku offers guests a consistently positive experience when it comes to their rooms, which are frequently described as spacious, clean and comfortable. Many reviewers praised the large size of both the rooms and beds, highlighting the comfort and ample space. A number of guests even received complimentary upgrades to superior suites, further enhancing their stay.

The cleanliness of the rooms is a recurring theme in the reviews with many guests noting that the rooms are kept immaculately clean. The hotel’s stylish decor also received positive remarks. The quality of amenities like the gym and room service were highlighted as positive aspects, contributing to an overall comfortable stay.

Some minor drawbacks mentioned include older furniture and peeling wallpaper in certain rooms, as well as a strong smell of cigarettes in one instance. However, these did not seem to significantly detract from the overall positive experience.

Overall, Premier Palace Baku is depicted as a clean, stylish and comfortable place to stay with spacious rooms and friendly staff, making it a good choice for travelers seeking a pleasant accommodation experience.

Beds
The reviews about the beds at Premier Palace Baku present a mixed picture. Positive comments highlight that there are comfortable beds, including king-size options, which some guests found to be satisfactory. However, several guests pointed out issues with the comfort and cleanliness of the bedding. Common complaints include uncomfortable and short beds, dirty bedding and an unpleasant smell from the bedding in the bathroom. Additionally, some guests felt the furniture was somewhat old despite the spacious and well-designed rooms. Overall, while there are some positive aspects, certain improvements in bed comfort and cleanliness could significantly enhance the guest experience at this hotel.

Cleanliness
Premier Palace Baku has received mixed feedback regarding its cleanliness from guests. Many reviews highlight positive experiences, noting that the rooms and common areas are consistently clean and well-maintained with some describing the hotel as clean and beautiful. The rooms are often praised for being tidy and spacious with daily cleaning services ensuring they remain in good condition.

Guests generally found the overall cleanliness of the hotel to be satisfactory with some emphasizing that it was clean enough to pass a night comfortably. The proactive housekeeping team contributes to the hotel's neat appearance and the lobby is described as spacious and bright.

However, not all reviews were entirely positive. Some guests pointed out specific issues, such as old towels and bedding and occasional lapses in bathroom cleanliness. There were also mentions of dust in certain areas and a few instances where the hotel did not meet guests' expectations of five-star service levels in terms of cleanliness.

Despite these drawbacks, the overall impression remains that Premier Palace Baku maintains a generally clean environment, making it a decent choice for visitors prioritizing room cleanliness in a comfortable setting.

Staff
Premier Palace Baku has received numerous praises for its exceptional staff, who are consistently described as nice, hospitable and extremely friendly. Visitors have noted the politeness, helpfulness and cooperativeness of the staff, highlighting their readiness to provide all possible assistance. Many have been particularly impressed by the hotel’s management, praising their flexibility and professional demeanor. Special mentions have been given to individuals such as the General Manager Javid and reception member Tural, both commended for their amazing service and great hospitality.

Overall, the staff at Premier Palace Baku have left a lasting positive impression on guests with remarks about their friendliness, responsiveness and professionalism being particularly frequent. The quality of the hotel experience, including the room and breakfast, is consistently enhanced by the dedicated and welcoming team. Guests have unequivocally stated that the best part of the hotel is its staff, whose excellence in service truly stands out.

Wi-Fi
Premier Palace Baku has received mixed feedback regarding its Wi-Fi service. While some guests have experienced fast Wi-Fi, there are frequent mentions of poor connection quality. Many visitors report issues such as weak signals in their rooms, constant disconnections and instances where the internet does not work at all. It appears that the Wi-Fi performance is inconsistent with a notable number of guests feeling that there is significant room for improvement.

Spa
The spa at Premier Palace Baku is generally well-received by guests. Many have praised its beauty and highlighted specific features such as a pool, jacuzzi and sauna. The Turkish bath and massages are particularly appreciated with mentions of an excellent spa area that is clean, spacious and relaxing. However, there are some mentions of certain elements not meeting expectations; for instance, one guest noted the Turkish hamam lacked steam and another mentioned that the spa appeared less cozy in person compared to the photos. Overall, the spa facilities are considered a positive aspect of the hotel.


Yes, Premier Palace Baku has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Premier Palace Baku.

No, Premier Palace Baku doesn't allow dogs.

Yes, parking facilities are available at Premier Palace Baku.

Yes, Premier Palace Baku has a gym.

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