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InterContinental Baku by IHG

Baku , 31 Zarifa Aliyeva Street (Show on Map)

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1 room2 guests 1 room, 2 guests

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Summary of reviewsInterContinental Baku by IHG, is a luxurious 5-star hotel that offers exceptional service, a convenient location and elegant rooms. The hotel is situated in the heart of the city and offers easy access to many popular tourist attractions. Guests rave about the friendly and accommodating staff, the comfortable and clean rooms, the exquisite breakfast and the cozy spa area and pool. Although some guests have noted minor issues such as noisy rooms, limited breakfast options and occasional lapses in cleanliness, these concerns are few and far between. This hotel is a top-notch choice for those seeking a deluxe hotel experience in Baku.
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Luxury Hotel

Strategically located with views overlooking the Caspian Sea, this hotel offers a modern design combining luxury and elegance. It features spacious rooms equipped with modern amenities.

Hotel with Swimming Pool

The hotel offers a swimming pool and is part of the IHG group. It is known for providing quality service and amenities.

Heated Pool Indoor Pool

Hotel with Free Wi-Fi

This hotel offers reliable Wi-Fi connectivity throughout the property, ensuring guests can stay connected. It is located centrally.

Business Hotel

This hotel offers a range of business-friendly amenities and services. As part of the IHG group, it maintains high standards of quality and service, suitable for business travelers.

Hotel with Gym

The hotel includes a fitness center and a pool. These amenities contribute to a comprehensive wellness experience for guests.

5-Star Hotel

Strategically located, this hotel offers luxurious accommodations and high-quality services. Guests can enjoy modern amenities, fine dining, and a focus on guest satisfaction. The hotel is designed in a modern style that combines luxury and elegance, as it contains spacious rooms equipped with the latest amenities and modern technology.

Hotel with Indoor Pool

Part of a renowned hotel group, this establishment provides an indoor pool for guest relaxation and recreation.

Hotel with Heated Pool

This hotel includes a heated indoor pool for guests to enjoy. The wellness facilities are comprehensive, featuring a spa bath, sauna, Turkish steam bath, hammam spa, and a wellness centre.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Accessible Hotel

Room Types

Classic Room This double room has a satellite TV, air conditioning and electric kettle. The Twin or Double Bed will be provided upon requests and availability.

1 King Bed Classic Smoking Providing free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room provides a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Premium King Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

Classic King Room Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Classic Twin Room Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Classic Twin Room - Smoking Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Classic King Room with Club Access Featuring free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Intercontinental Club Twin Room - Non-Smoking Featuring free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned twin room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Premium King Room - Smoking Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as a quiet street view. The unit offers 1 bed.

Presidential Suite Offering free toiletries and bathrobes, this suite includes a private bathroom with a walk-in shower, a hairdryer and slippers. The spacious air-conditioned suite offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as sea views. The unit has 2 beds.

Panoramic King Club Room The unit offers 1 bed.

Classic Room - Lounge Access Providing free toiletries and bathrobes, this double room includes a private bathroom with a hairdryer and slippers. The spacious double room provides air conditioning, soundproof walls, a minibar, a tea and coffee maker and a TV with cable channels. The unit offers 1 bed.

Executive King Suite - Smoking The unit has 1 bed.

Executive Suite with One King Bed - Club Lounge Access The suite provides a tea and coffee maker. The unit offers 1 bed.

Executive King Suite The suite features a coffee machine. The unit has 1 bed.

Guest Reviews

Location

The InterContinental Baku by IHG, is located in the heart of the city, offering guests a wonderful and convenient location. Many popular tourist attractions are within walking distance and the hotel is situated near Nizami Street, a popular shopping and dining area. The hotel is also conveniently located near grocery stores, banks and an underground train station. Guests praise the hotel's excellent and ideal location, perfect for family and friends. The hotel is also known for its friendly staff and cleanliness. While some guests note that the street outside can be crowded and noisy, overall guests rave about the hotel's prime location in the center of a beautiful city with plenty of good food and drink options.

Breakfast

The breakfast at InterContinental Baku by IHG, has received lots of positive feedback from guests. Many guests have praised the variety of options available with fresh fruits, juices, red fish, meat, cheeses, porridge and more. The restaurant offers excellent service with a special mention to the breakfast staff who went out of their way to ensure guests had a wonderful experience. The restaurant is said to be super delicious and offers a perfect petit déjeuner. However, some guests feel that the breakfast needs improvement and that the options are too limited and not diverse enough. Some guests have also commented on the need to wait for staff to order coffee and others have suggested adding Arabic and Pakistani menu options. Overall, guests have praised the breakfast but feel that there is always room for improvement.

Rooms

The InterContinental Baku by IHG, boasts of a convenient location, great staff and comfortable, spacious and clean rooms that are elegantly designed with new furniture and comfortable beds. The bathrooms also have a modern feel to them. While some rooms can be noisy due to their location, the hotel staff is accommodating and ready to assist in relocating guests to quieter rooms. With the exception of a few negative reviews about small room size and noise, the hotel is praised for its luxury and cleanliness. The pillows and beds are especially comfortable and the housekeeping service is efficient. Overall, the InterContinental Baku by IHG is a perfect abode for a comfortable and spacious stay.

Cleanliness

Guests who have stayed at the InterContinental Baku by IHG, have overwhelmingly praised the hotel's cleanliness. Reviewers have consistently mentioned that the hotel is very clean with some even describing it as brand new. Guests have also commended the staff for their courteousness and for maintaining a clean environment. The hotel's location has also been mentioned as convenient for walking to nearby attractions. However, a few negative reviews mention a lack of attention to detail in cleaning with several guests reporting dirty rooms, sheets and bathrooms. Overall, it seems that the InterContinental Baku is a great choice for those seeking a clean and hospitable stay in Baku.

Staff

The staff at InterContinental Baku by IHG, are frequently described as friendly, helpful and attentive. Guests commended the personnel for dealing with every detail, being respectful and polite and going out of their way to ensure guests were well taken care of. Specific staff members were mentioned by name, including Mr. Rovshan from the concierge, Guest Relations Coordinator Lana, Front Desk Supervisor Mr. Elnur Gadirli and Lounge Officer Mr. Rovshan. Guests appreciated their recommendations for places to go and restaurants to try. Some reviewers had issues with the experience of certain staff members, such as a lack of English language skills or an unprofessional attitude. However, overall, the majority of comments praised the staff's kindness, tactfulness and willingness to help. Guests also appreciated the hotel's clean environment, excellent location and good service in the restaurant.

Spa

The InterContinental Baku hotel has a small but cozy spa area with a clean pool, sauna and Turkish hamam. Special thanks were given to the spa therapist for their excellent service. Although small, the spa has everything you need for a relaxing experience. Some guests noted limited staff and spa options, but overall the spa received positive reviews.

Pool

According to guest reviews, the pool at InterContinental Baku by IHG, was highly praised for its cleanliness and sauna facilities. Some guests mentioned that the pool was small in size but overall enjoyable. However, a few negative comments mentioned that the pool area had limited facilities and in one case, the water was cold. Overall, the pool area received positive comments from guests.

Family

The InterContinental Baku by IHG, is a beautiful location perfect for families and friends. Although there is nothing specific provided for kids, it is a great hotel for those traveling with young children. The spa is small with only 2 loungers by the pool, but it is a perfect spot if only one family occupies the sauna as there might not be enough space for a second group. The hotel's location offers easy access to many attractions nearby. However, some guests have had to pay extra fees for an extra bed even if they booked a room for three adults. The hotel did allow some guests to pay for the extra bed, while others were denied. Overall, it is a lovely hotel for families with children and is near many delightful locations.

5 Star

The InterContinental Baku by IHG, is a perfect choice for those seeking a luxurious experience during their travels. With exceptional service and amenities, this hotel is perfect for families and those looking to be near attractions. Although the price may be higher when booking through IHG, it is worth it for the outstanding quality of this five-star hotel. Guests rave about the attention to detail and the excellent facilities with very few negative comments. Overall, an excellent choice for those looking for a top-notch hotel experience.

Luxury

InterContinental Baku by IHG, is a luxurious experience worth indulging in. The hotel's classic service is at the highest level and the beautiful new building contributes to the upscale atmosphere. The interior is magnificent and elegant with a touch of adventure that adds to the experience. With nothing but positive phrases from confirmed guests, it's clear that this 5-star hotel stands out in all aspects. Don't miss the chance to revel in its beauty and excellence during your next stay in Baku.

Yes, InterContinental Baku by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at InterContinental Baku by IHG.

No, InterContinental Baku by IHG doesn't allow dogs.

No, parking facilities aren't available at InterContinental Baku by IHG.

Yes, InterContinental Baku by IHG has a gym.

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