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Summary of reviewsThe "Holiday Inn & Suites Montreal Airport" is a popular choice among travelers, particularly those seeking convenience and comfort near Montreal's airport. The hotel is praised for its exceptional location, providing easy and reliable access to the airport through a free shuttle service. Despite its industrial surroundings, the area is quiet, ensuring restful stays. Proximity to major highways and downtown Montreal enhances its appeal for those wanting to explore the city or requiring a layover.
The accommodation quality is generally appreciated with guests noting the spacious rooms, comfortable beds and good amenities such as fridges, microwaves and coffee makers. The rooms are often described as clean, despite some reports of inconsistency in housekeeping standards and maintenance issues like broken equipment and dated decor.
The hotel's amenities also receive mixed but generally positive feedback. The pool, gym and spa are notable highlights, although there are occasional complaints about maintenance, such as the pool being too cold or the spa not always functioning properly. The gym, however, is well-regarded overall.
Dining experiences vary with the breakfast buffet frequently praised for its variety and quality, despite some complaints about the cost and lack of inclusion in room rates. Dinner service receives mixed reviews with many finding the food flavorful and commendable but others criticizing the service speed, limited menu options and high prices.
Guest interactions with the staff are mostly positive. The staff at the front desk, restaurant and other facilities are often described as friendly, helpful and professional, though some guests report inconsistent service levels and occasional rudeness during busy times.
Parking is convenient with options such as free onsite parking and an underground parking area providing added flexibility. However, there are some issues with the parking gates and availability during peak times.
For families, the hotel is a favorable choice, offering ample space for kids and a pet-friendly environment. The presence of a restaurant catering to family needs further enhances the hotel’s family-friendly appeal.
The free Wi-Fi provided is a valued feature, though its performance can be inconsistent, impacting guest satisfaction. Overall, the "Holiday Inn & Suites Montreal Airport" is appreciated for its strategic location, comfort and amenities, making it a solid choice for travelers, despite some areas that need improvement.
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