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Summary of reviewsMercure Petriolo Siena Terme Spa Hotel is celebrated for its stunning location nestled amidst nature, offering tranquil surroundings and breathtaking views. Situated close to the Petriolo Baths and easily accessible from the Grosseto Siena expressway, the hotel serves as a strategic base for exploring Siena and neighboring Tuscan villages, despite its somewhat remote location.
Breakfast receives mixed but generally positive reviews with guests enjoying the expansive buffet, local bread, warm brioche and the option to dine on a panoramic terrace. Dinner, particularly by the pool, is praised for its quality and ambiance, though some guests find the menu limited and service inconsistent. The restaurant offers delicious food amidst a delightful setting, despite occasional high prices and service delays.
Rooms are spacious, clean and comfortably furnished, often described as luxurious and grand. Guests appreciate the high-quality decor, large beds and well-equipped bathrooms, although WiFi in the rooms is notably unreliable. The impeccable cleanliness of both rooms and public areas, such as the spa and pools, further enhances the guest experience.
The staff at Mercure Petriolo Siena Terme Spa Hotel are renowned for their friendliness, professionalism and dedication to guest satisfaction. Despite occasional management adjustments, the staff consistently receive high praise for their service standards.
The spa is a major highlight, offering well-maintained facilities, diverse pools and a serene atmosphere. Guests commend the cleanliness and excellent service, noting the relaxing environment provided by the spacious spa area.
Pool facilities, both indoor and outdoor, are standout features. Guests enjoy the thermal waters and the beautiful forest views from the outdoor pools. The pools are well-maintained and spacious, contributing to a relaxing stay.
Despite some minor drawbacks, such as the need for better WiFi and slight inconsistencies in dining and service standards, Mercure Petriolo Siena Terme Spa Hotel provides a comfortable and luxurious experience. Its picturesque location, comprehensive spa amenities and high-quality accommodations make it an attractive choice for those seeking relaxation and a serene getaway.
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