Hotel Puerta de la Luna
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsHotel Puerta de la Luna is an exceptional choice for travelers seeking a blend of history, charm and modern comfort in the heart of Baeza's historic center, a UNESCO World Heritage site. The location is a standout feature, placing guests within easy walking distance of main attractions like the stunning Cathedral, making it ideal for exploring the rich cultural and historical tapestry of Baeza.
Guests frequently praise the hotel’s beautifully restored former palace setting, which exudes old-world charm blended with luxurious ambiance. The serene courtyard and pool area add to its photogenic and peaceful retreat, offering delightful spaces to unwind. The aesthetic appeal of the hotel with its elegant furnishings and authentic sense of place, consistently impresses visitors.
The breakfast service offers a mixed experience leaning largely positive with commendations for variety, quality and charming service. Dining options, particularly at Paco’s Bar, garner significant praise for their delicious and excellent food, good atmosphere and friendly staff. The main restaurant also earns high marks for its tasting menu and gourmet experience, although some inconsistencies are noted in menu availability and pricing.
Rooms at Hotel Puerta de la Luna are generally spacious, clean and well-decorated with comfortable beds and rustic charm. Many rooms offer stunning views, particularly those facing the courtyard or cathedral. However, some rooms show signs of needing updates and occasional noise and cleanliness issues have been reported.
Cleanliness across the hotel is largely praised with rooms and public spaces described as spotless and well-maintained. Some guests, however, mention minor areas needing more attention.
The staff receive high acclaim for their friendliness, professionalism and attentive service, contributing significantly to the positive guest experiences. Lapses in service are rare but noted by a few guests.
The hotel offers free WiFi, which works well in public areas but has limitations in room access and consistency. The picturesque pool area, though small, is appreciated for its charming ambiance and refreshing escape on hot days.
Parking is available for an additional fee with an underground garage as a convenient option. Some guests find the spaces small and access challenging, especially for larger vehicles. Parking options in surrounding streets can be viable but may be difficult during high seasons.
For families, the hotel is a good choice with a welcoming atmosphere and accommodating services. However, the pool may not be ideal for larger groups. Beds receive mixed reviews with favorable comments on size and comfort, though pillows and some bedding may need improvements.
While Hotel Puerta de la Luna doesn't always meet the strict standards of a four-star rating, its charm, location and style make it a recommended option for those prioritizing an authentic and elegant stay in a historically rich environment.
Categories
Guests frequently praise the hotel’s beautifully restored former palace setting, which exudes old-world charm blended with luxurious ambiance. The serene courtyard and pool area add to its photogenic and peaceful retreat, offering delightful spaces to unwind. The aesthetic appeal of the hotel with its elegant furnishings and authentic sense of place, consistently impresses visitors.
The breakfast service offers a mixed experience leaning largely positive with commendations for variety, quality and charming service. Dining options, particularly at Paco’s Bar, garner significant praise for their delicious and excellent food, good atmosphere and friendly staff. The main restaurant also earns high marks for its tasting menu and gourmet experience, although some inconsistencies are noted in menu availability and pricing.
Rooms at Hotel Puerta de la Luna are generally spacious, clean and well-decorated with comfortable beds and rustic charm. Many rooms offer stunning views, particularly those facing the courtyard or cathedral. However, some rooms show signs of needing updates and occasional noise and cleanliness issues have been reported.
Cleanliness across the hotel is largely praised with rooms and public spaces described as spotless and well-maintained. Some guests, however, mention minor areas needing more attention.
The staff receive high acclaim for their friendliness, professionalism and attentive service, contributing significantly to the positive guest experiences. Lapses in service are rare but noted by a few guests.
The hotel offers free WiFi, which works well in public areas but has limitations in room access and consistency. The picturesque pool area, though small, is appreciated for its charming ambiance and refreshing escape on hot days.
Parking is available for an additional fee with an underground garage as a convenient option. Some guests find the spaces small and access challenging, especially for larger vehicles. Parking options in surrounding streets can be viable but may be difficult during high seasons.
For families, the hotel is a good choice with a welcoming atmosphere and accommodating services. However, the pool may not be ideal for larger groups. Beds receive mixed reviews with favorable comments on size and comfort, though pillows and some bedding may need improvements.
While Hotel Puerta de la Luna doesn't always meet the strict standards of a four-star rating, its charm, location and style make it a recommended option for those prioritizing an authentic and elegant stay in a historically rich environment.
Hotel for Honeymoon
The hotel's location in Baeza, a UNESCO World Heritage city, adds to its charm. This provides couples with a romantic and culturally rich experience.
Family Friendly Hotel
The Hotel Puerta de la Luna, situated in a renovated 17th-century townhouse, provides a blend of historical charm and modern amenities, including a pool for family enjoyment.
Romantic Hotel
Located in the historic city of Baeza. The name 'Door of the Moon' adds a romantic touch to this historic setting. Offers a charming base for exploring the city.
Hotel near Nightlife Spots
Located in Baeza, this hotel offers access to the town's local bars and restaurants, providing a relaxed nightlife experience. It is a comfortable base for exploring the area.
Hotel with Swimming Pool
This hotel is listed as having a swimming pool, providing a relaxing amenity for guests.
Outdoor Pool
Business Hotel
This hotel is well-regarded by business travelers.
Hotel with Parking
The hotel provides private parking on-site. This offers a secure and dedicated space for guest vehicles, which is a valuable convenience in the city center.
4-Star Hotel
Set in a beautiful 16th-century mansion in Baeza's old town, this hotel features an outdoor swimming pool, gardens, and a restaurant. It receives excellent guest reviews for its prime location, cleanliness, and the helpful and friendly staff. The historic building and cozy interior contribute to a unique atmosphere.
Hotel with Outdoor Pool
Set in a historic mansion, this hotel offers a seasonal outdoor swimming pool and gardens. The pool area is described as a tranquil oasis for relaxation.
Boutique-style Hotel
Historic Hotel
Accessible Hotel
About Hotel Puerta de la Luna
License: HJA00594
Guest Reviews
Location
Breakfast
Several reviews commend the breakfast staff for their charm and service, adding a positive note to the morning meal. The opportunity to enjoy breakfast in the courtyard is also noted as a pleasant aspect. However, a number of guests mention that the breakfast is on the expensive side with some questioning its value for money.
While the buffet generally meets expectations, there are criticisms regarding the limited variety and reliance on prepackaged foods. Some visitors were disappointed with the lack of fresh fruit and fresh orange juice. The absence of more healthy options and homemade items has also been mentioned.
The breakfast setting itself has mixed reviews; some find the breakfast room a bit noisy and lacking natural light, which may not be everyone's preference. Additionally, some guests expressed dissatisfaction with pre-made or cold items like hard-boiled eggs and factory-made sweets, which detracted from the overall quality.
Overall, while the breakfast at Hotel Puerta de la Luna is largely well-received with many positives, there are areas that could see improvement, especially in variety and pricing.
Dinner
Many visitors also commend the hotel’s main restaurant, mentioning an excellent tasting menu, a gourmet experience and a nice selection of wines. Dining by the pool is mentioned as spectacular when available with high-quality food creating memorable experiences. The overall dining ambiance is enhanced by the attentive and friendly staff, who contribute significantly to the positive experiences.
However, some reviews have noted inconsistencies, such as the restaurant being closed on certain evenings without prior notice and pricing being on the higher side. Limited menu options and lack of late-night café services were minor drawbacks for some guests. Despite these points, the majority of the feedback leans heavily towards outstanding, particularly highlighting the food quality and delightful service across the hotel's dining venues.
Rooms
Several rooms offer stunning views, especially those facing the hotel's courtyard or the cathedral. The bright first-floor rooms with terraces and well-lit, well-equipped spaces added to the positive experience for many visitors.
However, some areas need attention. A few guests pointed out the outdated decor and furniture in certain rooms with specific complaints about problems like bad smells, outdated bathrooms or lack of windows. Noise and cleanliness issues were raised with several rooms requiring a significant update to meet expectations for a 4-star rating.
Overall, despite a few drawbacks, the majority of rooms at Hotel Puerta de la Luna are spacious, comfortable and aesthetically pleasing, making it a charming choice for a stay.
Beds
However, the pillows drew significant criticism; they were often described as uncomfortable, low or in need of replacement, suggesting that they did not meet the expected standards. Some beds and mattresses were mentioned as showing signs of wear with isolated mentions of broken bed legs, incorrect mattresses or beds that felt hard or aged.
Despite these issues, many found the beds quite comfortable overall, contributing to a restful stay in the spacious rooms. The feedback suggests that while the hotel excels in providing large and often comfortable beds, attention may be needed to improve the quality of the bedding and pillows to ensure a consistent guest experience.
Cleanliness
While the majority of reviews praise the hotel's impeccable and extraordinary cleanliness, pointing out that it's a very clean and peaceful place, there are occasional mentions of areas needing improvement. Some guests reported issues such as mold in the shower, dust in various areas and inadequate cleaning before check-in.
Despite these minor drawbacks, the hotel's spacious and well-kept rooms, combined with its beautiful views and clean, pleasant atmosphere, contribute to an overall very positive impression of cleanliness and comfort. A clean and pleasant stay is assured for most visitors, ensuring a favorable experience at Hotel Puerta de la Luna.
Staff
However, some reviews did indicate occasional lapses in service with a few instances of staff being perceived as unhelpful or unfriendly. Despite these isolated comments, the overwhelming sentiment is positive. The hospitality team's consistent efforts to make guests feel at home and their ability to provide excellent treatment have left a lasting impression on many visitors. Overall, the combination of a great location and attentive, friendly staff contributes significantly to the pleasant experiences at the hotel.
Wi-Fi
Pool
Parking
Parking in the surrounding streets is a viable alternative due to the hotel's proximity to other areas, although high seasons can make finding a spot difficult. The garage itself is sometimes criticized for being poorly marked and a bit complicated to use. Additionally, some guests pointed out that the parking lot can fill up quickly, forcing them to seek offsite parking solutions a little further away.
In summary, while the hotel does provide useful parking options, the small and narrow spaces, along with the sometimes tricky access, can pose a challenge. Street parking offers a nearby alternative, but availability can vary, particularly during busy periods.
Family
4 Star
However, expectations of a four-star establishment may not always be met consistently. Several reviews highlight discrepancies in the quality of services and facilities. Guests have noted that the treatment by the reception staff, cleanliness of the rooms and some amenities, such as the bed sheets and the size of the pool, fall short of what is typically expected from a hotel of this category.
Moreover, experiences like staying in an attic room with limited natural light and additional charges for basic items such as mineral water have been points of contention. Noise levels and certain service oversights also contribute to an impression that the hotel might be more aligned with a three-star rating rather than four.
Despite these critiques, there are also positive affirmations regarding the hotel's overall presentation and some aspects of its service, suggesting a largely satisfactory experience for many visitors. For those who prioritize style and location over strict adherence to four-star standards, Hotel Puerta de la Luna remains a recommended option.
Accessible
Outdoor Pool
Historic
Guests consistently praise the hotel's old-world charm with its preserved architectural features and typical Andalusian design. The historical significance of the structure, combined with its strategic location in the historic city center, makes it an excellent choice for those seeking to immerse themselves in the region's cultural heritage. The careful renovation enhances the old palace's allure, seamlessly blending historical preservation with modern comforts.
Staying at this hotel in the historic heart of Baeza feels like stepping back in time, allowing guests to fully appreciate the beauty and historical essence of this Spanish village. Its unique setting not only provides a comfortable stay but also offers a visually stunning experience that reflects the city's medieval and Renaissance past.
Boutique-Style
Romantic
Yes, Hotel Puerta de la Luna has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Puerta de la Luna.
No, Hotel Puerta de la Luna doesn't allow dogs.
Yes, parking facilities are available at Hotel Puerta de la Luna.
No, Hotel Puerta de la Luna doesn't have a gym.
Location Show Map
More Options
